Hanoi L'Heritage Centre Hotel
Hanoi L'Heritage Centre Hotel
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"Overall a very comfortable stay, thank you."

Max

24 July 2016

Guestroom Hanoi L'Heritage Centre Hotel
Guestroom
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Lobby Hanoi L'Heritage Centre Hotel
Lobby
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Lobby Hanoi L'Heritage Centre Hotel
Lobby
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Reception Hanoi L'Heritage Centre Hotel
Reception
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Exceptional
Location
9.7
See all 31 photos Hanoi L'Heritage Centre Hotel
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Hanoi L'Heritage Centre Hotel

Newly built
Exceptional location
Stay in the heart of Hanoi - See what's nearby
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Exceptional
From 92 reviewsSee what guests said
9.3
Recommended by 89% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
This property is in high demand!Last booked 4 hours ago
Deluxe City View Room
Deluxe City View Room
...
  • City view
  • 30 m²/323 ft²
  • 2 double beds or 1 double b...
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Executive Suite
Executive Suite
...
  • Courtyard view
  • 45 m²/484 ft²
  • 1 super king bed
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Family Room
Family Room
...
  • 39 m²/420 ft²
  • Shower and bathtub
  • 1 single bed and 2 king bed...
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Superior Double or Twin
Superior Double or Twin
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Deluxe Triple Room
Deluxe Triple Room
...
  • 19 m²/205 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Family Connecting Rooms
Family Connecting Rooms
...
  • Courtyard view
  • 45 m²/484 ft²
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Deluxe Triple Rooms
Deluxe Triple Rooms
...
  • Courtyard view
  • 23 m²/248 ft²
  • 1 single bed and 1 queen be...
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Room Standard
Room Standard
...
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    Luxury Room Shared Bed
    Luxury Room Shared Bed
    ...
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      Room Deluxe
      Room Deluxe
      ...
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        More about Hanoi L'Heritage Centre Hotel

        More about Hanoi L'Heritage Centre Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Pho Ga 26
        20 m Vietnamese
        Cafe Non Viet
        40 m Vietnamese
        Hoa Beo
        110 m Vietnamese
        Asian cuisine
        Asian cuisine
        Cau Go Vietnamese Cuisine Restaurant
        10 m Asian, Vietnamese
        Le Tonkin Vietnamese Restaurant
        10 m Asian, Vegetarian, Vietnamese
        Green Mango
        40 m Asian, Fusion, Gluten Free
        Cafe
        Cafe
        Fagioli Coffee
        60 m Cafe
        Workshop Coffee
        60 m Cafe
        tanmy design cafe with Press Club
        150 m Cafe, International, Vietnamese

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (92)Booking.com Reviews (41)
        9.3
        Exceptional
        Cleanliness9.1
        Facilities8.9
        Location9.7
        Service9.5
        Value for money9.1
        Provided by verified guests of Agoda
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        Room type
        Executive Suite
        Superior Double or Twin
        Deluxe City View Room
        Deluxe Triple Rooms
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        Showing 81 verified guest comments
        12345
        10.0
        Exceptional
        Eddie from Singapore
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Helpful staff .Great Hotel for price and position!”
        A beautiful hotel in a prime location and delicious breakfast. This hotel is very fashionable as it’s name suggest but what sets it apart from the usual is the exceptional service. The staff aren’t arrogant like at some hotels, they are super friendly and helpful. Loved the place and would go back in a heartbeat!
        Reviewed September 16, 2018
        10.0
        Exceptional
        Qua from Hong Kong
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        New Hotel !”
        Very friendly and helpful staff, clean room with windows, good buffet breakfast, great location
        Reviewed September 16, 2018
        10.0
        Exceptional
        Tessy from Australia
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        New and Great location!”
        New hotel and great location in Hanoi Old Town . Staff was so friendly, they will help you with everything. they always with smile on their face. Best place to stay in Hanoi!
        Reviewed September 16, 2018
        10.0
        Exceptional
        Susan from United Kingdom
        Family with young children
        Superior Double or Twin
        Stayed 1 night in August 2018
        Exceptional hotel location!!!”
        Excellent location very central in old quarter and nice view, lovely rooms, extremelly comfortable bed, beautiful views for the rooms is high floors.
        Reviewed September 16, 2018
        10.0
        Exceptional
        Michael from United States
        Business traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Fabulous !!!”
        Great customer service, very friendly staff. Had an early morning flight before the breakfast buffet started and staff offered to pack breakfast for us to go.
        Reviewed September 16, 2018
        10.0
        Exceptional
        Helen from Netherlands
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Great hotel location,helpful staff, comfortable bed!”
        Staff were always helpful and accommodating to our very late check in. Airport service was prompt and convenient. Wifi was great. brand new bed , Super location in Hanoi Old Quarter.
        Reviewed September 16, 2018
        10.0
        Exceptional
        Natani from Czech Republic
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Exellent staff and Old Quarter centre”
        The staff are the best part of this hotel - so friendly and helpful! They helped us to book our trip to Halong Bay and explained all the options so we got a good boat at a good price. Best of all, when we came back they let us store our bags for the day before we caught the night train even though we weren't staying there! They even gave us drinks! We are coming back through Hanoi and we are definitely staying there again.
        Reviewed September 16, 2018
        10.0
        Exceptional
        Saika from Japan
        Family with young children
        Superior Double or Twin
        Stayed 1 night in August 2018
        Definitely recommend”
        This hotel was amazing from the moment our taxi pulled up to their front door. We received a welcome drink and got towel to refresh ourselves in the lobby. A quick check-in and a very helpful tour desk assisted our travel requirements. A fantastic and highlight as was the beautiful Hoankiem lake 2mins away which came alive during the evening. A lovely and well lit bathroom.
        Reviewed September 12, 2018
        Dear Mr/ Ms Saika, Thank you for choosing our hotel to stay. We truly appreciate that you gave us a review. We are so happy that you had a great time staying in our hotel and using our services. We hope that we could welcome you in the upcoming future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Tanchi from Hong Kong
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        Good hotel,Centre of Old Quarter”
        Fantastic. The staff were absolutely nice. From their friendly welcome with tea to their walking us to our taxi when we were leaving. In between reception staff, restaurant staff, porters staff could not have been better & a special mention to Mr. Tony who answered all our questions. Booked a connecting room which has 2 large bedrooms & 2 modern bathrooms. Rooms were clean & fresh smelling. There was a good selection at breakfast & everything tasted great. One morning we had to leave early & they gave us a tasty takeaway. Location is in the old quarters which we loved
        Reviewed September 11, 2018
        Dear Mr/ Ms Tanchi, We very much appreciate your time taken to review our hotel and write us the wonderful words. I will personally share this with the entire team as a great source of motivation. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Best regards.
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Caitlinar from Australia
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Very good hotel staff and great location”
        The hotel room is not big but very decent, our stay here was very comfortable. The staff are helpful and polite, they helped us a lot. I would stay in this hotel next time I go to Hanoi.
        Reviewed September 11, 2018
        Dear Mr/ Ms Caitlinar, Thank you very much for your recent visit and the wonderful review. we am glad to read that you mostly enjoyed our hotel and especially the service has been mentioned as a positive aspect. We very much appreciate your supports and also look forward to welcoming you back to our hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Leahar from United Kingdom
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        New and Super Location in Old Quarter”
        I work as a flight attendant and I have to say this hotel was amazing and rates up there with 4-Star hotels. Friendly staff, spacious & clean rooms and awesome breakfast... Will not hesitate to stay here every time I come to Hanoi
        Reviewed September 11, 2018
        Dear Mr/ Ms Leahar, Thank you for choosing our hotel to stay. We truly appreciate that you gave us a review. We are so happy that you had a great time staying in our hotel and using our services. We hope that we could welcome you in the upcoming future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Xin from Hong Kong
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        Exceptional location in Old Quarter”
        Our stayed at Hanoi L'heritage Hotel! The location is great- everything within the old city is within minutes walking distance. Staff are especially friendly and nice. They greeted us on your arrival, provided tips for our trip and left a personal note in our room! The breakfast was buffet and a few made-to-order items on the menu. Will definitely come back again next time.
        Reviewed September 11, 2018
        Dear Mr/ Ms Xin, We very much appreciate your time taken to review us regarding your recent stay at our hotel. We are delighted to read that you have mostly enjoy your entire stay with us. I will not miss this chance in sharing your comments with the team as a great encouragement. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Parica from United States
        Business traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Exceptional”
        Best staff we met in Vietnam, very kind and helpful with any request we had. Room was spacious, clean and comfortable.
        Reviewed September 11, 2018
        Dear Mr/ Ms Parica, Thank you for choosing our hotel to stay. We truly appreciate that you gave us a review. We are so happy that you had a great time staying in our hotel and using our services. We hope that we could welcome you in the upcoming future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Hinoya from Japan
        Family with young children
        Superior Double or Twin
        Stayed 1 night in August 2018
        Best place to stay in Old Quarter center!”
        My friend and I stayed there for 02 nights straight with their amazing breakfast! The manager was a great she even took us to buy some local coffee. Her and the other person who works in the hotel drove is there and then waited for a while. I will go back to that hotel if I visit Hanoi again for sure!
        Reviewed September 11, 2018
        Dear Mr/ Ms Hinoya, Thank you very much for your recent visit and the wonderful review. We am glad to read that you mostly enjoyed our hotel and especially the service has been mentioned as a positive aspect. We very much appreciate your supports and also look forward to welcoming you back to our hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Matthew from Germany
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Beautiful and confortable hotel”
        Hotels Staff was so friendly, they will help you with everything. So friendly, always with smile on their face. Best place to stay in Hanoi!
        Reviewed September 11, 2018
        10.0
        Exceptional
        Eleanor from Czech Republic
        Solo traveler
        Superior Double or Twin
        Stayed 1 night in August 2018
        Very best hotel in Hanoi Old Quarter”
        Excellent location very central in old quarter but still in a quite view, lovely rooms, extremely comfortable bed, beautiful views for the rooms in high floors.
        Reviewed September 11, 2018
        Dear Mr/ Ms Eleanor, We very much appreciate your time taken to review us regarding your recent stay at our hotel. We are delighted to read that you have mostly enjoyed your entire stay with us. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Tony from China
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        Excellent location in Old quarter ”
        Great customer service, very friendly staff. Had an early morning flight before the breakfast buffet started and staff offered to pack breakfast for us to go. New hotel and great bed.
        Reviewed September 11, 2018
        Dear Mr/ Ms Tony, We very much appreciate your time taken to review us regarding your recent stay at our hotel. We are delighted to read that you have mostly enjoyed your entire stay with us. I will not miss this chance in sharing your comments with the team as a great encouragement. Thank you again for your supports and we look forward to welcoming you back to the hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        9.6
        Exceptional
        Maria from Philippines
        Group
        Superior Double or Twin
        Stayed 1 night in August 2018
        Great location, awesome staff”
        Location is right in the middle of the old quarter, within walking distance to most old quarter highlights such as Hoan Kiem Lake, Bia hoi junction, st. Joseph's cathedral, dong xuan market etc. They also gave us a generous upgrade when I asked them if they could help with my friend's birthday surprise, that on top of the surprise they help arrange. I like the breakfast too and its variety. Shower has nice pressure and hot/cold. Room space is adequate. Bathroom is spacious for its price range. Would highly recommend.
        Reviewed September 09, 2018
        Dear Ms Maria, Thank you for choosing our hotel to stay. We truly appreciate that you gave us a review. We are so happy that you had a great time staying in our hotel and using our services. We hope that we could welcome you in the upcoming future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        6.4
        Good
        Leanne from Australia
        Family with teens
        Family Connecting Rooms
        Stayed 2 nights in August 2018
        Good”
        Unfortunately, this hotel was undergoing MASSIVE renovations during our stay, and should not have even remained open. I felt sorry for the staff who had to put on a happy face. I'm sure it is lovely when operating as usual, but felt it was in an unacceptable condition when we stayed.
        Reviewed September 09, 2018
        Dear Mr/ Ms Leanne, Thank you for choosing our hotel to stay. We truly appreciate that you gave us a review. We do apologize any inconveniences during your stay in Aug 2018. However, our hotel was completed the renovations. But your valuable feedback is important for us to improve our services. We hope that we could welcome you in the upcoming future with the better services. Best regards, Sales Department.
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        10.0
        Exceptional
        Javier from Finland
        Couple
        Superior Double or Twin
        Stayed 1 night in August 2018
        Alot of restaurant ”
        We cannot say enough about this gem located in the old quarter of Hanoi. The hotel is located centrally, close to many 'must visit' sites as well as the sights and sounds of life in the many shops and restaurants. There are 9 floors with an elevator and excellent breakfasts. The staff at the Hanoi L'heritage Hotel were very welcoming, hotel customer server even assisted with arranging for a dentist when one of our party suffered a debilitating dental issue resulting in a root canal and follow-up checkup. Jane also arranged for all of our tours and was very competent and flexible in making alternate arrangements for the aforementioned dental emergency.
        Reviewed September 08, 2018
        Dear Mr/ Ms Javier, Thank you very much for your recent visit and the wonderful review. We are glad to read that you mostly enjoyed our hotel and especially the service has been mentioned as a positive aspect. We very much appreciate your supports and also look forward to welcoming you back to our hotel in the near future. Best regards,
        Responded September 12, 2018
        Hanoi L'Heritage Centre Hotel
        12345
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