Hanoi Old Town Hotel
Hanoi Old Town Hotel
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"Good hotel, helpful staff, good breakfast."

Irene M.

01 October 2017

Superior Double Bed - Guestroom Hanoi Old Town Hotel
Superior Double Bed - Guestroom
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Lobby
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Lobby Hanoi Old Town Hotel
Lobby
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Lounge Hanoi Old Town Hotel
Lounge
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Excellent
Location
8.6
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Hanoi Old Town Hotel

Excellent location
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Excellent
From 222 reviewsSee what guests said
8.1
Recommended by 96% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
Family (1 Double Bed + 1 Single Bed)
Family (1 Double Bed + 1 Single Bed)
...
  • City view
  • 35 m²/377 ft²
  • 1 single bed and 1 double b...
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Connecting Room City View
Connecting Room City View
...
  • City view
  • 50 m²/538 ft²
  • 2 single beds or 2 double b...
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Superior Double Bed
Superior Double Bed
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Superior Twin Bed
Superior Twin Bed
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Family (1 Double Bed + 2 Single Beds)
Family (1 Double Bed + 2 Single Beds)
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds and 1 double ...
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double Bed
Deluxe Double Bed
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Superior Single
Superior Single
...
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    Junior Suite
    Junior Suite
    ...
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      Premium With View Single
      Premium With View Single
      ...
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        More about Hanoi Old Town Hotel

        More about Hanoi Old Town Hotel

        "Good location."

        Reviewed 25 December 2016

        Martin from Singapore

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        Group

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Vietnamese cuisine
        Vietnamese cuisine
        Wink Lounge
        180 m Vietnamese
        Che 4 (Bon) Mua
        210 m Vietnamese
        Pho Co
        220 m Vietnamese
        Asian cuisine
        Asian cuisine
        Fragrance Cafe & Restaurant
        150 m Asian, Cafe, Vietnamese
        Banh Mi 25
        160 m Asian, Fast food, Vegetarian
        Captain Beans Coffee
        170 m Asian, Cafe, Vietnamese
        Cafe
        Cafe
        Kimlai Coffee
        180 m Cafe
        Linh Coffee
        210 m Cafe, Vietnamese
        Sky View Bar - Restaurant
        240 m Cafe, Fast food, Vietnamese

        What they offer

        "Excellent customer service."

        Patrick from Australia

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        Couple
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (222)Booking.com Reviews (857)
        8.1
        Cleanliness7.9
        Facilities8.3
        Location8.6
        Room comfort and quality7.7
        Service8.4
        Value for money8.3
        Provided by verified guests of Agoda
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        Showing 200 verified guest comments
        12345
        10.0
        Exceptional
        Sheryll from Australia
        Couple
        Superior Double Bed
        Stayed 2 nights in August 2018
        Excellent location, top-notch customer service!”
        Excellent value for money. Hotel is quite old but comfortable nonetheless. Excellent location if you don’t mind the traffic and the noise, street foods everywhere and Hoan Kiem River is just a short stroll away. Also nearby Dong Xuan Market where we got really cheap souvenirs. The staffs were very attentive to all our needs, really top-notch service. Breakfast was OK, could be better with more options. Overall, very satisfied with our stay.
        Reviewed September 06, 2018
        9.6
        Exceptional
        Sin from South Korea
        Solo traveler
        Superior Double Bed
        Stayed 2 nights in August 2018
        good staff & clean room”
        old but clean. young but expert.
        Reviewed September 02, 2018
        10.0
        Exceptional
        Chinwen from Malaysia
        Group
        Family (1 Double Bed + 1 Single Bed)
        Stayed 1 night in August 2018
        Friendly Staff, Comfortable Environment and Strategic Location”
        If you like to explore for Vietnam street food, and look for a comfortable stay, this hostel will be your best choice. Their staff is friendly and helpful. They serve you as best as they do! Worth a stay!
        Reviewed August 24, 2018
        9.2
        Exceptional
        Patrick from Australia
        Couple
        Superior Double Bed
        Stayed 2 nights in August 2018
        top service”
        the rooms are really old and worn but the location and customer service are what makes this hotel great. Good hot breakfast.
        Reviewed August 17, 2018
        10.0
        Exceptional
        URAI from Thailand
        Group
        Superior Double Bed
        Stayed 1 night in July 2018
        good place and comfortable. ”
        Good place to sight seeing old town, Street food, walking street, reception Long, Lily, Nam and staff very very good, smiling face, friendly and can help everything you want, Good advice, room clean and comfortable, I'm sure to comeback here again. :)
        Reviewed August 01, 2018
        10.0
        Exceptional
        URAI from Thailand
        Group
        Superior Double Bed
        Stayed 1 night in July 2018
        Good place.”
        Good place, near walking street, lake, Street food, Good place to sight seeing Hanoi, room clean and comfortable, reception Long, Lily, Nam and staff face smiling and friendly, if you want help they are very good advice and can help you everything you want. When I comeback Hanoi Im sure to stay here again. :)
        Reviewed July 30, 2018
        10.0
        Exceptional
        Pan from Singapore
        Solo traveler
        Superior Double Bed
        Stayed 4 nights in May 2018
        Awesome stay ”
        First i checked in the hotel and was greeted by a friendly bellboy. The check in was almost instant and followed by showing you all the way to your room and guide me throughWonderful customer service from the bellboy to the receptionist. The cosyness and servie was a major part of my stay extension. A very big thank you to Miss Lisa, Mr Long, Miss Lily and Mr Hung.
        Reviewed May 21, 2018
        10.0
        Exceptional
        Pan from Singapore
        Solo traveler
        Superior Twin Bed
        Stayed 4 nights in May 2018
        For Hung and Lisa ”
        Everything is so good. All receptionist at here is so nice. Lisa serves me some dishes to my room when i am so tired. . So appreciate and last night at here, i talk with Hung overnight to talk about the life, cultural and the country. He especially helped us to arrange an amazing tour to ha long bay which we thoroughly enjoyed. If I was to visit again would 100% stay here. This place has shown that a hotel can be more than a roof over your head during travelling. Thanks hung and lisa!
        Reviewed May 21, 2018
        8.4
        Excellent
        Amanda from Australia
        Couple
        Superior Double Bed
        Stayed 3 nights in April 2018
        Excellent”
        Really good find in the heart of old town. We were in a room at the back so no issues with noise from the road. The staff are all super helpful and breakfast is really good!
        Reviewed May 03, 2018
        10.0
        Exceptional
        Melanie from United States
        Couple
        Deluxe Double Bed
        Stayed 5 nights in November 2017
        Cozy and secure in the heart of Old Town Hanoi”
        What a find! The staff are super friendly, the room was comfortable with plenty of room to serve our needs. The location is perfect for exploring Hanoi's Old Town Quarter. They offered excellent advice on shopping, sightseeing, food and more, with great prices on tours. Courteous, helpful, quick to respond to any request. We opted for the daily breakfast, which provided a variety of fresh fruit, breakfast meats, juice and coffee, cooked-to-order eggs or crepes, along with several traditional Vietnamese options, all at a bargain price. Special thanks to Lisa, Long, Lily, Giang, Chi, Kindy, Sarah, James, Henry, David, Oanh, and the rest of the staff.
        Reviewed November 24, 2017
        7.2
        Very good
        Peiyan from Malaysia
        Couple
        Superior Double Bed
        Stayed 2 nights in November 2017
        Overall good”
        Very nice staff. Central location. Cleanness OK; Bed confortable. Room a bit outdated.
        Reviewed November 23, 2017
        8.4
        Excellent
        Kristyna from Czech Republic
        Couple
        Superior Double Bed
        Stayed 2 nights in September 2017
        Good location, nice stuff, clean.”
        The stuff were professional and helpfull. Room was clean and OK. Hotel is located on a busy street so there was lot of noise at night but it is almost everywhere in Old Town. The only thing I’d say - there should be a breakfast included but it was not and it was charged 3$ per person.
        Reviewed October 13, 2017
        10.0
        Exceptional
        Irene from Indonesia
        Couple
        Superior Twin Bed
        Stayed 2 nights in September 2017
        good hotel & staff”
        good hotel, helpful staff, good breakfast.
        Reviewed October 01, 2017
        10.0
        Exceptional
        Terence from Singapore
        Couple
        Deluxe Double Bed
        Stayed 1 night in August 2017
        Super Staff”
        The staff of the hotel was awesome, namely Lily whom assisted me to book and plan my entire trip's itinerary. Totally stress free holiday when everything is taken care off for you. For the price paid, overall the hotel is great! Kudos to the team at Hanoi Old Town Hotel, you guys have provided exceptional service!
        Reviewed September 04, 2017
        10.0
        Exceptional
        chin from Singapore
        Solo traveler
        Superior Double Bed
        Stayed 2 nights in August 2017
        Helpful staffs, friendly environment. ”
        I make the right choice stay at the middle of old town quarter @ Hanoi Old Town Hotel. Staffs here are very helpful and friendly. I asked for lunch without knowing the facility without a kitchen, guess what they are so alternative & delivered hot lunch. Its so convinient, almost instantly i can get grab taxi booking. I observed the bellboy do a favor with simple safety chat when driver arrived. I opted for 2 stars hotel, i bought home a 5 stars service. Thanks for making this possible!
        Reviewed August 05, 2017
        10.0
        Exceptional
        Hendricus from Netherlands
        Couple
        Superior Double Bed
        Stayed 2 nights in July 2017
        Great Stay”
        Exceptionally personal service, big room, hot showers and lovely staff! Go there, honest and located greatly in the Old Quarter! Made our Hanoi perfect!
        Reviewed July 25, 2017
        9.6
        Exceptional
        Deborah from Australia
        Couple
        Deluxe Double Bed
        Stayed 2 nights in July 2017
        Better than fantastic ”
        This hotel is one of the best hotels we have ever stayex at for the price, and to have very good breaksast included in the small price of the room, was worth it, this hotel in authentic old quarter hanoi. Staff above excellent, caring, helpful, couldn't do enough for us, without extra charge, we will be back.
        Reviewed July 11, 2017
        8.4
        Excellent
        Ha from Vietnam
        Business traveler
        Superior Twin Bed
        Stayed 2 nights in June 2017
        Excellent”
        Breakfast should be more various instead of same dishes day by day. Location is a great deal to book this hotel.
        Reviewed June 15, 2017
        7.6
        Very good
        alix from France
        Couple
        Superior Double Bed
        Stayed 2 nights in April 2017
        Very good”
        Very nice staff. Room is clean but a bit outdated. It's expensive for what is it but it almost the same price everywhere in Hanoi for a clean room.
        Reviewed May 28, 2017
        9.6
        Exceptional
        Rafael from United States
        Couple
        Superior Double Bed
        Stayed 5 nights in May 2017
        5 Star Service!”
        It was our first time in Hanoi and we didn't realize how much traffic/street noise there is here. Located in the heart of Old Town, you will probably hear a few beeps from the motorbikes/cars below. That will happen in any hotel in Old Town so don't let that deter you. Wifi was a bit slow for heavy computer work but if you are just browsing, you'll be fine. The staff here is out of this world. They go above and beyond for their guests. Everyone from the door attendant to the front desk staff were cheerful, personal and professional. They speak great English and really make sure you are enjoying the hotel and the city. There are a few different room types, so be specific when you book. They informed us that soon all of the rooms will get a facelift. The staff here made all the difference, especially after walking around in the chaotic Hanoi streets. They can guide you to the best food and drinks in town. Can't compliment them enough! Would easily stay here again! Insider tip: some of the rooms with a balcony are located street front. If you like a quiet room, opt for the ones not street front. You won't get a view, but you will be able to sleep better. After all, you didn't come to Hanoi to just sit in your room....
        Reviewed May 20, 2017
        12345
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