Heritance Tea Factory
Heritance Tea Factory
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Executive Floor Deluxe - Bed Heritance Tea Factory
Executive Floor Deluxe - Bed
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Interior view Heritance Tea Factory
Interior view
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Interior view Heritance Tea Factory
Interior view
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Coffee shop Heritance Tea Factory
Coffee shop
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See map Heritance Tea Factory
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Excellent
Location
8.4
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Excellent
From 447 reviewsSee what guests said
8.5
/
10
Exceptional cleanliness
9.0
Recommended by 90% of guests
Value for money7.8
Location rating8.4
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport84.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Steamroom

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Superior Room
Superior Room
...
  • Room size: 19.51 m²/210 ft²
  • Garden view
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Executive Floor Deluxe
Executive Floor Deluxe
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
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Premium King Room
Premium King Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 1 super king bed
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Superior King
Superior King
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed
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Premium Twin Room
Premium Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 single bed
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Standard Room
Standard Room
...
  • Bathtub
  • Kitchenette
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Standard Room
Standard Room
...
  • Bathtub
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Standard Single
Standard Single
...
  • Bathtub
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Premium Double
Premium Double
...
  • Bathtub
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More about Heritance Tea Factory

More about Heritance Tea Factory

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (447)Booking.com Reviews (754)
8.5
/
10
Cleanliness9.0
Facilities8.3
Location8.4
Room comfort and quality8.6
Service8.7
Value for money7.8
Provided by verified guests of Agoda
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All guests (447)
All room types
Showing 413 verified guest comments
12345
9.6
Exceptional
Nadeera from Qatar
Couple
Superior King
Stayed 1 night in September 2018
Amazing hospitality”
You’ll never feel alone at Tea Factory. The personal touch from the entire team ensure your needs are met at any given time. Hospitality at its best. I dare any other to beat this.
Reviewed September 28, 2018
6.8
Good
Zhan from Singapore
Group
Executive Floor Deluxe
Stayed 2 nights in August 2018
Service staff was rude”
Hotel with exceptional view and deco. However i didnt realise booking from agoda gave me a 3 & 2 pax (5 travellers) option, the room was booked as 2 & 2. When I asked if they received same feedback from agoda booking glitch, the service staff made remarks that travellers from our region like to short pay one pax. In the end 3 of us had to squeeze into smallest sized room for first night and pack and unpack for a 2nd night. Absolutely bad experience. We didnt allow it to affect our impression of Sri Lanka accom service all in all- 3 others were fantastic!
Reviewed August 28, 2018
8.0
Excellent
Tom from Hong Kong
Couple
Executive Floor Deluxe
Stayed 2 nights in July 2018
Nice and expensive”
I lovey place to relax. Very quiet and amazing nature. The main problem is that you're so far away from shops and other services. The food in the hotel as well as transport even to nearby destinations are very expensive. So, you need to calculate this cost into the cost of the stay. Otherwise, fantastic place.
Reviewed July 30, 2018
5.2
Yu-Te from Australia
Couple
Stayed 1 night in July 2018
Outdated”
Really disappointing rooms that are small and outdated. Rooms lack technology including tvs and powerpoints. Too pricey for what it is
Reviewed July 14, 2018
9.6
Exceptional
Elizabeth from United States
Couple
Executive Floor Deluxe
Stayed 1 night in June 2018
Beautiful, clean, unique”
This place is a gem. It is in a renovated tea factory so there are beautiful cage elevators and generators that work throughout the day. The staff is thoughtful, the place is immaculate, and the food was great. They even had a live performer (a whistler!) which made the entire experience unique. I wish we could have stayed for longer, as the property is stunning and the staff goes above and beyond.
Reviewed June 26, 2018
10.0
Exceptional
Jignesh from Malaysia
Couple
Superior King
Stayed 3 nights in June 2018
Excellent Stay”
1. Value for money stay as it was away from all the hectic city 2. Staff was very friendly especially the one in restaurant. They really take care of your request and caring.
Reviewed June 12, 2018
9.6
Exceptional
Janice from Australia
Group
Superior Twin
Stayed 1 night in April 2018
A good place to chill and experience the ceylon tea culture”
A good place to chill and experience the ceylon tea culture. Everything is well preserved and they have quite a few fun activities on the site. Breakfast buffet was amazing and they provide you with a nice 7 course dinner as well. Better to pick price package that include meals as the location is pretty isolated (on top of a mountain) and it would be hard for you to get meals elsewhere.
Reviewed May 11, 2018
10.0
Exceptional
FAIHAN from Saudi Arabia
Solo traveler
Executive Floor Deluxe
Stayed 3 nights in November 2017
super top”
excellent
Reviewed April 12, 2018
6.4
Good
Liao from China
Solo traveler
Superior Twin
Stayed 1 night in April 2018
Totally not value for money ”
I was very disappointed after seeing my room, first floor, parking view, there’s extra bed in room, room is very tiny and old, it’s totally not value for money, the manager (I forgot his name sorry)upgraded the room to be exclusive room in 4th floor after my complaining, which was much better, I really appreciated their quick action on this, there’s heater in room that so sweet since it’s very cold outside in the morning and evening, tea field view is great! Food is good!
Reviewed April 07, 2018
9.2
Exceptional
Ebru
Couple
Superior King
Stayed 1 night in December 2017
VERY GOOD EXPERİENCE!”
We stayed for one night. It is an old tea factory. Very good decoration and view. Delicious breakfast and dinner. We attended tea plugging and nature walk activities. Both are very very good. Only negative thing is the price. It could be a little bit cheeper.
Reviewed March 22, 2018
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
8.0
Excellent
li from Hong Kong
Couple
Superior King
Stayed 1 night in March 2018
Too hot to sleep”
Dinner and view are excellent, although it is chilly outside but hot in the room, even we opened the windows. Only fan is available but too noise. We did’t sleep well.
Reviewed March 07, 2018
9.2
Exceptional
prashant from Hong Kong
Couple
Superior King
Stayed 1 night in February 2018
Excellent view and the hotel is centuries old preserved well”
The Vegeterian food option were great the chef and staff were very accommodating I ate the brinjal soup. It was wow Breakfast has variety of food We really enjoy our stay here
Reviewed February 22, 2018
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
9.2
Exceptional
Tim from United Kingdom
Couple
Superior Twin
Stayed 1 night in February 2018
Wonderful architectural feat high above the clouds.”
Really enjoyed the Train supper made by Manoj
Reviewed February 21, 2018
8.8
Excellent
Karen from United Kingdom
Couple
Executive Floor Deluxe
Stayed 1 night in February 2018
Exceptional staff”
Location We felt like we had travelled to the top of the world! The hotel is about 14 slow miles from N.E deep in the hills. The last 2 or 3 miles is up a windy track. It is very difficult for vehicles to pAss due to the deep verges. You really need a driver to get here. Hotel We loved the hotel, it is unique and the staff Are so kind and welcoming. I would definitely come back again. Facilities The rooms are spotless and is like going a little back in time. Yes, they are not modern but I liked that. We stayed on the executive floor and we had no trouble with noise. I think if you were to stay more than one night and the weather wasn’t great you would need to be happy with a book. The gym is uninspiring And there is no pool. We enjoyed the food. Tea picking I loved this little tour and it was worth it for that. It is an experience and glad we went albeit expensive but worth it for the staff
Reviewed February 07, 2018
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
10.0
Exceptional
Mrs from United Kingdom
Couple
Superior Twin
Stayed 2 nights in January 2018
Outstanding location”
Location amazing, although the road leading to the hotel is a bit narrow and Sri lanken drivers are probably some of the worst you will come across! Staff very friendly especially the head chef who will often enquire as to how your evening experience has gone.
Reviewed January 25, 2018
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
10.0
Exceptional
Tatiana from Czech Republic
Family with young children
Executive Floor Deluxe
Stayed 1 night in December 2017
Excellent in every way”
The tea picking and tea factory tour are a must.
Reviewed January 05, 2018
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
7.6
Very good
Ivan from Singapore
Couple
Superior Twin
Stayed 2 nights in December 2017
Great staff but not value for money”
beautiful location in an old tea factory up in the mountains. the staff are perfect. However this location comes at a price. It's extremely hard to get to. The restrictions from its location and being a retrofitted hotel meant that there are hardly any facilities to speak of. The quality of finishes in the interior design is also not at a standard of what you would expect from a similarly priced hotel. I would say you're paying for the mountain view, as well as for the trouble it took to retrofit a hotel in the tea mountains.
Reviewed December 29, 2017
9.2
Exceptional
Ryan from United States
Couple
Executive Floor Deluxe
Stayed 2 nights in November 2017
Amazing location ”
This is a beautiful hotel, well off the beaten path, with lots of history and architecturally very interesting. We enjoyed hikes through the tea fields. Only downside is that the buffet food is a bit bland. Great cocktails, highly recommend the famous planters made with local tea.
Reviewed December 02, 2017
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
8.8
Excellent
Chui from Singapore
Couple
Superior King
Stayed 1 night in November 2017
Nice and cozy hotel. Staff are helpful and meals are good ”
Really like the ambience of the hotel. Good for a relaxation stay.
Reviewed November 27, 2017
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
8.8
Excellent
Julie from United Kingdom
Couple
Superior Twin
Stayed 1 night in November 2017
Over night stay”
Excellent hotel. Viewed the tea factory. Very informative and interesting. Had diner in the railway carriage resturant which was wonderful and different. Highly recommend. Excellent service..
Reviewed November 27, 2017
Dear Valued Guest, Thank You for your feedback. We are delighted that you enjoyed your stay. We look forward to having you with us soon at Heritance Tea Factory!
Responded April 06, 2018
Heritance Tea Factory
12345
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