Hotel Cruz Royale
Hotel Cruz Royale
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 Hotel Cruz Royale

  • 14 m²/151 ft²
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Interior view Hotel Cruz Royale
Interior view
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Interior view Hotel Cruz Royale
Interior view
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Bathroom Hotel Cruz Royale
Bathroom
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Good
Location
6.5
See all 37 photos Hotel Cruz Royale
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Review score
From 16 reviewsSee what guests said
5.4
  • Airport transfer

  • Blackout curtains

  • Room service [24-hour]

  • Fitness center

Room choices
This property is in high demand!Last booked a few minutes ago
Royal Suite
Royal Suite
...
  • 27 m²/291 ft²
  • Shower
  • 1 king bed
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Deluxe
Deluxe
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Executive
Executive
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Royal Suite with King Bed
Royal Suite with King Bed
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
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Single Executive
Single Executive
...
  • 19 m²/205 ft²
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Single Deluxe
Single Deluxe
...
  • 14 m²/151 ft²
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Double Standard
Double Standard
...
  • 25 m²/269 ft²
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Suite Standard
Suite Standard
...
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    Executive Double Room
    Executive Double Room
    ...
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      Deluxe Double Room
      Deluxe Double Room
      ...
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        More about Hotel Cruz Royale

        More about Hotel Cruz Royale

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Indian cuisine
        Indian cuisine
        Rasoee Restaurant
        610 m Indian
        Punjabi Tawa
        820 m Indian
        Janta Restaurant
        820 m Indian, Vegetarian
        Chinese cuisine
        Chinese cuisine
        Shabari
        240 m Chinese, Fast food, Vegetarian
        Summer Garden
        240 m Chinese
        Ketki Chinese Corner
        350 m Chinese
        Vegetarian food
        Vegetarian food
        Shiv Mahal
        240 m Vegetarian
        Adhar Udupi Refreshment
        1.9 km Vegetarian
        Purepur Kolhapur
        2.4 km Vegetarian

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Real reviews from real guests

        Agoda Reviews (16)Booking.com Reviews (26)
        5.4
        Review score
        From 16 reviews
        Cleanliness5.1
        Facilities4.0
        Location6.5
        Room comfort and quality5.5
        Service5.0
        Value for money5.3
        Provided by verified guests of Agoda
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        Showing 14 verified guest comments
        3.2
        Mohan from India
        Solo traveler
        Deluxe
        Stayed 1 night in March 2017
        Not recommendeble”
        Hotel is totally bogus. Toilet was not good. Leaking the jet spray continuesly. When someone books a hotel well in advance with full amount . He is not getting room as per his choice. Not getting break fast, not provided Airport drop. He will never repeat this hotel again.
        Reviewed March 31, 2017
        2.3
        Dinesh from India
        Business traveler
        Deluxe
        Stayed 1 night in March 2016
        Very bad”
        Is not good I will never go this Hotal
        Reviewed March 11, 2016
        5.3
        Suresh from India
        Business traveler
        Stayed 1 night in June 2015
        Not bad”
        We booked including breakfast but they take extra money breakfast
        Not stay again this hotel, Becoz they take extra money break fast
        Reviewed June 03, 2015
        3.7
        Ashok from India
        Couple
        Stayed 1 night in December 2014
        Not good”
        Nothing
        Very uncomfortable
        Reviewed December 30, 2014
        6.3
        Good
        Ranga from India
        Solo traveler
        Stayed 2 nights in October 2014
        Good Location, but pricey”
        The rooms were reasonably clean / The staff were co-operative / Airport transfers / Location is ideal / Wi-fi was super good.
        The rooms were very small. The a/c did not have a remote, and it was quite cold. On the 2nd night it had totally stopped working. The complimentary breakfast was a joke - one egg omelette with 2 slices of bread is hardly what you expect. The first day, the breakfast took about an hour to get to my room. They don't have a dining area, so it's served in the room. There is no lift .. and it's a shabby entrance, and i almost slipped and fell with the floor being very oily. Though the staff made up for it by their quick attendance. The location is what was good about this and the airport pick-up and transfers. But you need to call them once you arrive, as they are never there with a sign-board. After you call, you wait for 15 mts. and he shows up at a place, where you need to go and meet him (the supposed pick-up point). If you are new to Mumbai then you wouldn't know that place anyway - so, it can be quite frustrating. There were some small cockroaches running about. The bathroom was ok on the surface, but under the sink and under the w/c, it was filthy dirty .. wish i hadn't looked underneath.
        Reviewed October 31, 2014
        6.3
        Good
        Hitesh from India
        Family with young children
        Stayed 1 night in July 2014
        Good”
        Conviniently located in western subbers of Mumbai for travelling to Bandra Termiuns, Domestic Airport, Juhu Beach, Shopping at Linking Road, etc.
        Restaurant not available hence breakfast was a formality. Gym fascility closed. TV's were not LCD as seen in photographs. Eventhough good budget hotel with smaller but clean Rooms & good enough service.
        Reviewed July 13, 2014
        7.7
        Very good
        CNB from India
        Solo traveler
        Stayed 1 night in December 2013
        value for money. Very friendly staff. Decent room.”
        Tariff, Friendly staff, Close to airport
        Pleasant stay. Rooms were ok. Hotel building actually doesn't look like a hotel.
        Reviewed December 17, 2013
        3.0
        Isuru from Sri Lanka
        Business traveler
        Stayed 7 nights in November 2013
        Hotel Cruz Royale”
        unpleasant
        Reviewed December 10, 2013
        8.3
        Excellent
        sabir from Kenya
        Couple
        Stayed 2 nights in November 2013
        Nice hotel,good ambience.service not so good”
        Good location,very reasonable,good food
        Very nice experience,they jst need to work on their services. Room service is pathetic. Bt otherwise very good.
        Reviewed December 01, 2013
        7.3
        Very good
        Sharad from United States
        Solo traveler
        Stayed 1 night in October 2013
        clean and basic hotel”
        location, airport pickup, clean
        It's a basic hotel - no luxuries. Room was clean, airport pickup was prompt, location is very central and close to airport. Breakfast was basic but hygienic. That's all I was looking for :-)
        Reviewed October 09, 2013
        2.0
        dinesh from India
        Couple
        Stayed 4 nights in July 2013
        horrible staff and hotel very rude!”
        nothing good/
        I can't say much about my stay as we were declined our stay when we reached the hotel!!! Shocking but true. Our flight landed at 12 Midnight and we headed straight to HOTEL ROYAL CRUZ for our check-in only to be turned down at the reception. Reason being my partner and I were not married! I explained to them we were both engaged and we have come here for a holiday but they were extremely rude and were of no help. We had not been informed about this when we booked the hotel neither was it under their rules/policies. We had booked a double room for 2 persons payed for the stay and even received our confirmation from them along with the receipt. Never before have we faced this issue. Please be careful if you are booking with this hotel At 1 am My fiance and I were stranded in a country we had just landed in with our luggage and no place to stay, phones dead. We had to check-in to Hotel Milan International which agreed to give us a room but we ended up paying a much higher tariff for the 1st night. Luckily we were able to get through to Agoda the next day and they were quite prompt and helpful in transferring our stay from Royal Cruz to Milan International. Thank you Agoda I think such hotels should be a bit more specific with their rules and regulations and should inform their guests beforehand!!! Very disappointing and bad start to our holiday.
        Reviewed July 13, 2013
        7.7
        Very good
        SHYAM from India
        Couple
        Stayed 4 nights in June 2013
        Fantastic & Budget Friendly”
        Food Price & Quality - outstanding , Budget acccomodation
        Good -
        Reviewed July 10, 2013
        6.7
        Good
        Robin from United Kingdom
        Business traveler
        Stayed 3 nights in October 2012
        good business hotel”
        location, food
        Very well located for business in bandra, andheri, juhu., santa cruz. Nice staff although lock your door - they don't knock before just waltzing in. Food absolutely outstanding, breakfast is open menu and served in the room. Also had dinner there once, try the tadka dal. Outside of the hotel makes it look like a dive but it's quite nice 3 star level in the room. If this was anywhere else in India it would be insanely over priced (the places i stay at in delhi and bangalore are a 3rd of the price and better) but that's Mumbai for you. Wifi is decent but 50 roops an hour. Will stay again though.
        Reviewed October 19, 2012
        5.0
        Thomas from Ireland
        Couple
        Stayed 4 nights in October 2012
        not bad hotel”
        good ac
        Room service sometimes have lack of understanding of english
        Reviewed October 11, 2012
        This is a popular property. Don't miss out!

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