Hotel Gracery Ginza
Hotel Gracery Ginza
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High Floor Single Non Smoking Room - Bed Hotel Gracery Ginza
High Floor Single Non Smoking Room - Bed
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Interior view Hotel Gracery Ginza
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Bathroom Hotel Gracery Ginza
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Exceptional
Location
9.3
See all 65 photos Hotel Gracery Ginza
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What guests are saying:
Attentive staffs, strategic location, clean spacious rooms
Sally from Singapore
Couple
Great for solo traveler because of the location. Room is small, but that's standard in Tokyo
Anthony from Indonesia
Solo traveler
Excellent staff. Great amenities.
David from United States
Couple
The hotel is so thoughtful to provide an electrical massager inside the room which we do not expected. The staff is very helpful who help us to call and book a local restaurant for dinner as we do not speak Japanese.
sau from Hong Kong
Couple
Besides the room size it was very good.
Joshua from Malaysia
Family with young children
We are tourists in a new place so if hotel makes site seeing arrangements it would be great!
CECIL from India
Couple
Room a little small but value for money at the heart of Ginza Tokyo
Joshua from Malaysia
Family with young children
Only 10 minutes walk from Ginza Station, just opposite Ginza Six. The room is super clean..Loved it..Will be back !!
Agnes from Indonesia
Couple
excellent location and very high price/quality ratio
Matthew from Canada
Couple
we often stay here for the location. the room is super small and we always struggle to open the suitcases.
Tommy from Australia
Business traveler

Hotel Gracery Ginza

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 878 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.6
Recommended by 94% of guests
Value for money8.1
Location rating9.3
Nearest airportHaneda International Airport (HND)
Distance to airport13.2 km
  • 360 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Tokyo

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 40 times last 3 days | 22 travelers are looking at this property right now
Ladies Floor Non-Smoking Single
Ladies Floor Non-Smoking Single
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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Triple Room - Non Smoking
Triple Room - Non Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds and 1 bunk be...
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Ladies Floor Non-Smoking Twin
Ladies Floor Non-Smoking Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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High Floor Single Non Smoking Room
High Floor Single Non Smoking Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Single Room with Tatami
Single Room with Tatami
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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High Floor Single Non-Smoking
High Floor Single Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Double Room with Small Double Bed - High Floor - Non-Smoking
Double Room with Small Double Bed - High Floor - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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High Floor Twin Non-Smoking
High Floor Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Twin Room - Smoking
Twin Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Small Double - Smoking
Small Double - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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More about Hotel Gracery Ginza

More about Hotel Gracery Ginza

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (878)Booking.com Reviews (1266)
8.4
/
10
Cleanliness8.6
Facilities7.9
Location9.3
Room comfort and quality7.9
Service8.4
Value for money8.1
Provided by verified guests of Agoda
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All guests (878)
All room types
Showing 527 verified guest comments
12345
10.0
Exceptional
Mark from Philippines
Family with young children
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 4 nights in November 2018
Easy access to metro!”
The room is small, a typical room in Japan. But overall our stay is good. There are a lot of restaurant in the area with not expensive menu, a 711 and FamilyMart. Access to subway is easy as there are a lot of lines connected to Ginza station.
Reviewed November 09, 2018
9.6
Exceptional
Faisal from Italy
Solo traveler
High Floor Single Non Smoking Room
Stayed 3 nights in October 2018
Recommend hotel”
Excellent staff and location Easy check in & out Room small but all facilites avilable Location behined dior shop about 20meter in ginza street Highly recommended
Reviewed November 07, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We hope to see you again in the very near future. Best Regards Hotel Manager
Responded November 09, 2018
Hotel Gracery Ginza
8.0
Excellent
JINCHUL from South Korea
Couple
Small Double Non-Smoking
Stayed 4 nights in September 2018
good”
Good hotel
Reviewed October 30, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We hope to see you again in the very near future. Best Regards Hotel Manager
Responded November 02, 2018
Hotel Gracery Ginza
9.6
Exceptional
Edward from Philippines
Couple
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 4 nights in October 2018
Excellent location and rooms for the price”
Excellent location — just across Ginza 6 mall Rooms are very clean, new and have the usual items available. Free espresso coffee at the 3/F lounge. Check in/out was a breeze Areas for improvement: There’s free WiFi everywhere but I felt that it was not as stable and fast as I was expecting.
Reviewed October 23, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. Thank you for your valuable opinion about the check in and check out. We hope to make a better hotel base on customer's opinions and your opinions is very important for us. We apologize for the Wi-Fi that made you feel disappointments during your stay. We will check the problem immediately. We will try our best to improve our hotel service. Thank you for your compliment about the location,the room and amenities etc.We are all looking forward to welcoming you back in Hotel Gracery Ginza next time in the future. Best regards, Hotel Manager
Responded October 30, 2018
Hotel Gracery Ginza
4.8
Pauline from Hong Kong
Couple
Single Room
Stayed 2 nights in October 2018
very good location, frontdesk staff are helpful, but the room is extremely dirty”
Good location, just few minutes walk from metro station and major shopping areas in Ginza Front desk staff are helpful and friendly However, the room I stayed at was extremely dirty with lots of dust on shelf, desk and stains on carpet and chair
Reviewed October 22, 2018
Thank you very much for staying at Hotel Gracery Ginza. We apologize for the room cleaning. We will strive to provide better services, and truly look forward to your next visit! Best regards, Hotel Manager
Responded October 24, 2018
Hotel Gracery Ginza
6.8
Good
Sirin from Thailand
Solo traveler
Small Double - Smoking
Stayed 5 nights in October 2018
good location”
good location
Reviewed October 19, 2018
Thank you for your recent stay with us at Hotel Gracery Ginza. We appreciate your compliments on our location. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager
Responded October 23, 2018
Hotel Gracery Ginza
5.6
djunaedi from Indonesia
Business traveler
Small Double Non-Smoking
Stayed 2 nights in October 2018
additional cost for twin bed”
we were disappointed because first the hotel staff said all fully booked for twin bed rooms. Then after we agreed to pay extra money, then the hotel manger said 'OK' room was available....bad attitude, they were dishonest.
Reviewed October 14, 2018
Thank you very much for staying at Hotel Gracery Ginza. I apologize for our staff was unable to understand accurately of your words at the first. We will reinforce the education of the staff so that we can provide you a better stay next time. We apologize for the inconveniences and disappointments you experienced during your stay. Wish we can get another opportunity to serve you back in Hotel Gracery Ginza next time and we will guarantee that you will get a better service. Best regards, Hotel Manager
Responded October 17, 2018
Hotel Gracery Ginza
8.4
Excellent
Terry from Australia
Couple
Stayed 5 nights in October 2018
In the heart of Ginza”
We enjoyed our time in the hotel, in particular the breakfast. It an expensive area so the hotel prices are on the high side. Our room was small. It was a tatami mat room with no chairs, so difficult to manoeuvre.
Reviewed October 12, 2018
Thank you very much for staying at Hotel Gracery Ginza. We were sorry about the room size that makes you feel a little disappointed. We apologize for any inconvenience caused by the tatami mat room. Depending on the design of the room, tatami rooms didn't have a chair. But we have virious types of rooms,and we'd like to provide the room type you like. So If you feel any inconvenience please do not hesitate to tell us and we will try to meet your request. We are very pleased to receive the word of compliment about our breakfast. We look forward to seeing you soon. Best regards, Hotel Manager
Responded October 17, 2018
Hotel Gracery Ginza
8.8
Excellent
Yu from China
Couple
Small Double - Smoking
Stayed 4 nights in August 2018
good”
good and clean
Reviewed October 11, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We hope to see you again in the very near future. Best Regards Hotel Manager
Responded October 15, 2018
Hotel Gracery Ginza
7.6
Very good
Winnie from Hong Kong
Solo traveler
High Floor Single Non Smoking Room
Stayed 3 nights in September 2018
In between Ginza and Higashi-Ginza, easy accessibility”
If u dont want to drag your suitcase up and down the staircases in metro, take Higashi-Ginza exit, there is a lift taking you to the ground. The two stops are connected underground too within walking distance. Located in between two stops, you have more options to take the right metro line. The hotel is Not far from either stations, its just equally 5mins walk. One negative comment, the bathroom stinks a bit, i stayed three nights but nothing changed after clean-up every day. I will make a separate feedback to the hotel directly. Restaus , convenient stores are everywhere in tokyo city so not a prob with this hotel too.
Reviewed September 30, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very pleased to receive the word of compliment, such as the access, the location etc. We apologize for the lack of bathroom cleaning during your stay and will solve the problem immediately. We will strive to provide better services, and truly look forward to your next visit! Best regards, Hotel Manager
Responded October 02, 2018
Hotel Gracery Ginza
7.6
Very good
Shirley from Singapore
Solo traveler
Small Double Non-Smoking
Stayed 3 nights in September 2018
Very good”
Great location! Didn't expect sizeable room but it is very clean and comfortable. The back massager is great after a long day of walk/work.
Reviewed September 28, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We hope to see you again in the very near future. Best Regards Hotel Manager
Responded October 01, 2018
Hotel Gracery Ginza
8.0
Excellent
Camila from Philippines
Couple
Small Double - Smoking
Stayed 3 nights in September 2018
Fresh coffee made the difference”
It’s a simple no frills hotel that is well situated. There’s a Lawson’s and 7-11 nearby for your immediate needs. But as a coffee drinker, the fact that they have a 24 hour Jura coffee maker at the lobby for guests was awesome. I’ll be back.
Reviewed September 24, 2018
Thank you for your recent stay with us at Hotel Gracery Ginza. We appreciate your compliments on our location and coffee. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager
Responded September 26, 2018
Hotel Gracery Ginza
9.2
Exceptional
Fabian from Indonesia
Family with young children
Small Double Non-Smoking
Stayed 2 nights in September 2018
Good location”
right next to Ginza six. 3 Different train stations. Higashi Ginza station is an express line to the airport. For cheap meal theres Hidakaya ramen chain store like 3 blocks
Reviewed September 18, 2018
Thank you for your recent stay with us at Hotel Gracery Ginza. We appreciate your compliments on our location. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager
Responded September 19, 2018
Hotel Gracery Ginza
9.6
Exceptional
Salvador from Singapore
Couple
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 4 nights in September 2018
Exceptional”
THE FRONT STAFF IS EXCELLENT! WE STAYED 4 NIGHTS ,SINCE WE BOOKED OUR ROOMS CLOSE TO OUR ARRIVAL DATE WE PAID A LITTLE HIGHER THAN THE AVERAGE QUOTED PRICE. LOCATION IS GREAT,CLOSE TO BOTH SEVEN ELEVEN & LAWSON OPEN 24 HOURS. CLOSE TO THE TRAIN STATIONS. WILL STAY @ GRACERY AGAIN WHEN WE VISIT TOKYO!
Reviewed September 13, 2018
Thank you for your recent stay with us at Hotel Gracery Ginza. We appreciate your compliments on our staff and location. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager
Responded September 19, 2018
Hotel Gracery Ginza
10.0
Exceptional
Sandra from United States
Couple
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 2 nights in November 2017
Sandi”
Excellent clean hotel in a great location. The rooms weren't big but were comfortable and got the job done. I would recommend to anyone.
Reviewed September 08, 2018
Thank you for your recent stay with us at Hotel Gracery Ginza. We appreciate your compliments on our room and the location. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager
Responded September 10, 2018
Hotel Gracery Ginza
8.8
Excellent
Hyung from South Korea
Business traveler
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 4 nights in August 2018
Great Location and small room”
Location is very good. 5 Chome of Ginza main streets. A/C works very well for hot and humid Tokyo weather. However, there are lack of some facilities like a business centre. but, convenience location is best option for business travellers.
Reviewed September 07, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. Sorry for we do not have a business centre,but we have a lounge for our guests in the lobby on the 3rd floor and there is a computer that you can use it for free. Thank you for your compliment about the location and A/C. We are all looking forward to welcoming you back in Hotel Gracery Ginza next time in the future. Best regards, Hotel Manager
Responded September 10, 2018
Hotel Gracery Ginza
10.0
Exceptional
Jessica from Philippines
Couple
Small Double Non-Smoking
Stayed 5 nights in July 2018
Exceptional”
Hotel is situated in a good location just across Ginza Six and near Ginza's main shopping district where you can find all the high-end designer brands and Uniqlo's flagship store. There are also plenty of restaurants around that are open till 10:00 p.m. Metro station is about a 300-meter walk. The room is not big but large enough to accommodate 2 adults with 2 medium-sized luggages. Rooms are cleaned and bath supplies refilled everyday. I must say their bath supplies are beyond expectations - liquid soap, shampoo, conditioner, facial soap, powder, body scrub, razor and more. A smartphone is also supplied in the room which you can use while in Tokyo. This came in handy when we had to re-book a cancelled flight. Facilities include an ice dispenser in each floor and freshly brewed coffee at the guest lounge. Staff is courteous and accommodating. Overall experience staying in this hotel is great. Will probably be staying here again on our next visit to Tokyo.
Reviewed August 16, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel.We will strive to provide better services, and truly look forward to your next visit! Best regards, Hotel Manager
Responded August 22, 2018
Hotel Gracery Ginza
3.6
Anthea from Hong Kong
Couple
Semi-Double Room Upper Floor
Stayed 2 nights in July 2018
Very small room. Staff rude and not friendly. ”
The room is the smallest I’ve encountered. Staffs are quite rude without the normal smile and hospitality you would expect in a hotel. Room rate is higher the others. Electrical adapter has to be on loan for a fee. Since I did not carry any change, I asked that if the fee could be charged to my hotel bill and I was refused and cannot get the adtaptpr I needed. A very bad hotel indeed. Only good point is it’s location
Reviewed July 30, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. We are saddened to learn of your disappointment about the room size.Please accept our deepest apologies for your unpleasant experience during the stay. We will find the best way to improve our service and look forward to serving you in the future. Sincerely yours, Hotel Manager
Responded August 07, 2018
Hotel Gracery Ginza
9.2
Exceptional
Sabrine from Switzerland
Family with young children
Double Room with Small Double Bed - High Floor - Non-Smoking
Stayed 9 nights in July 2018
Exceptional”
The Hotel was really good. We just had one Problem (I don't know if it was a mistake of the Hotel or Agoda): We booked an Hotel for 2 adults and 2 children (8 and 9 years old) but we got a very small room with just 1 bed 130cm/51" wide. It was not possible to stay 4 people in the bed and there was no place for an additional bed! Unfortunately Agoda booked this room for us and the hotel couldn't change it (I guess it was full)
Reviewed July 23, 2018
Thank you very much for choosing to stay at Hotel Gracery Ginza. Regarding the room type, reservation from Agoda was a small double bed room. Due to the rooms are fully booked,we apologize to you for not having been able to change the room for you. We are pleased and encouraged to have your many compliments of praise. We truly look forward to your next visit! Best regards, Hotel Manager
Responded October 30, 2018
Hotel Gracery Ginza
10.0
Exceptional
KIM from South Korea
Couple
Small Double Non-Smoking
Stayed 8 nights in July 2018
good”
very good
Reviewed July 22, 2018
Thank you very much for staying with us at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We will strive to provide better services, and truly look forward to your next visit! Best regards, Hotel Manager
Responded August 06, 2018
Hotel Gracery Ginza
12345
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