Hotel Grand Crystal
Hotel Grand Crystal
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Deluxe - Bed Hotel Grand Crystal
Deluxe - Bed
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Lobby Hotel Grand Crystal
Lobby
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Lobby Hotel Grand Crystal
Lobby
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Interior view Hotel Grand Crystal
Interior view
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See map Hotel Grand Crystal
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Very good
Location
7.1
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What guests are saying:
good location, nice staff
Cheah from Malaysia
Family with young children
the room was spacious. very clean as well.... it is suitable for families with young kids ie below 2y. superb. highly recommended.
Nafsiah from Malaysia
Family with young children
Had a great experience with greatest hospitality Keep it up!!
Che from Malaysia
Couple
The price and location is the point i choose this hotel..Large room and parking space is better than other place..
MOHD from Malaysia
Business traveler
Quite stay with good food and value for money
Syed from Malaysia
Family with teens
This place is really worth to stay. The staffs were really polite and friendly. Clean environment. Very close to town. I enjoyed my stay here
Shabagran from Malaysia
Solo traveler
Very nice place & have a spacious room.
KHAIRUL from Malaysia
Family with young children
Bigger room than average and kids love it!
Md from Malaysia
Family with young children
Good
From 981 reviewsSee what guests said
6.6
/
10
Value for money6.9
Location rating7.1
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.6 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Shops

Room choices
This property is in high demand!Booked 13 times since yesterday
Deluxe
Deluxe
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 2 single beds or 1 double b...
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Junior Suite Room
Junior Suite Room
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 queen bed
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Family Deluxe Triple
Family Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 single bed and 1 queen be...
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Superior Twin Room
Superior Twin Room
...
  • Shower
  • 2 single beds
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FAMILY DELUXE TRIPLE ROOM - Room Only
FAMILY DELUXE TRIPLE ROOM - Room Only
...
  • Shower
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Deluxe Single
Deluxe Single
...
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    Deluxe Triple Room
    Deluxe Triple Room
    ...
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      Standard Family
      Standard Family
      ...
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        Junior Suite
        Junior Suite
        ...
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          Deluxe Family
          Deluxe Family
          ...
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            More about Hotel Grand Crystal

            More about Hotel Grand Crystal

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            Property's guest policies

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            Some helpful facts

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            Announcements

            From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

            Real reviews from real guests

            Agoda Reviews (981)Booking.com Reviews (256)
            Cleanliness6.3
            Facilities6.0
            Location7.1
            Room comfort and quality6.7
            Service6.9
            Value for money6.9
            Provided by verified guests of Agoda
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            All guests (981)
            All room types
            Showing 655 verified guest comments
            12345
            8.0
            Excellent
            Muhammed from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in September 2018
            Nice staff”
            Easy to request for changing the room and got free upgrade to the bigger room. And also the staff doing well, no objection nor policy nor penalty charges. The hotel is value for money and perfect location.
            Reviewed October 31, 2018
            6.0
            Nora from Malaysia
            Business traveler
            Deluxe
            Stayed 2 nights in November 2018
            Above average”
            Room level 3- old tv version and air cond not functioning well (not cold enough even though had put 16 degree, temperature like 25 degree)
            Reviewed December 06, 2018
            6.8
            Good
            Abdullah from Malaysia
            Couple
            Deluxe
            Stayed 1 night in November 2018
            Good location, very quiet at night”
            Good thing is near the tower and mall. Easy to find foods. Room size is ok, not too small. He only thing is they gonna need some refurbish as all the furniture are too old and my bigest problem is the bed bugs crawling out of the wooden bed panel.
            Reviewed November 14, 2018
            9.6
            Exceptional
            ASRI from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in October 2018
            The super Best Hotel ”
            The cleanliness hotel very good level... All staff very freindly and helpfull The room very big...very peacefull Toliet very clean.. Before that i stay many hotel this area..next time sure i only choose this hotelll only...i like this hotel...value for money and veryy chip
            Reviewed October 22, 2018
            8.4
            Excellent
            Nur from Malaysia
            Family with teens
            Stayed 1 night in June 2018
            Great value to stay”
            Stayed one night with my family. It was a comfortable night. The room is quite spacious even though the room facilities are moderate. Thumbs up for providing the sajaddah in the room. Fast check in and check out. No deposit required.
            Reviewed June 17, 2018
            8.8
            Excellent
            FARRAH from Malaysia
            Business traveler
            Deluxe
            Stayed 2 nights in June 2018
            puas hati dengan bilik yang bagi saya berbaloi dengan harga serta layanan staf yang mesra😊 ”
            Pro 1)Bilik selesa dan besar berbaloi dengan harga 2)Suasana sunyi dan damai menenangkan 3)Prosedur check in dan check out yang pantas jadi menjimatkan masa Con 1)Jauh sedikit dari kedai makan melayu 2)Perabot dan peralatan sedikit old fashioned namun bukan masalah yang besar disitu asalkan berfungsi dengan elok 3)Siaran Astro tiada
            Reviewed June 06, 2018
            7.2
            Very good
            NURUL from Malaysia
            Couple
            Deluxe
            Stayed 1 night in November 2018
            Just okay”
            Just an old hotel. Cannot expect much. Just an ok hotel from me. Just for one night stay, i guess is totally fine.
            Reviewed November 26, 2018
            5.2
            Kow from Malaysia
            Business traveler
            Deluxe
            Stayed 1 night in November 2018
            Not valuable ”
            Floor and room cleanliness is terrible and also got smell weird ..the staff is friendly , location is good ..but not valuable . Is a very old hotel, uncomfortable environment
            Reviewed November 19, 2018
            6.4
            Good
            Nor from Malaysia
            Couple
            Deluxe
            Stayed 1 night in August 2018
            Was okay”
            Stay for overnight only. Room was okay, just need to upgrade the furniture. Need improvement.
            Reviewed November 17, 2018
            6.0
            Rohaya from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in September 2018
            Above average”
            Check in & out is easy. The hotel is near the city. Near Pekan Rabu & Aman Central. Internal swiftlet bird twitter sound in the shophouse infornt of hotel but it is not disturbing as you can't hear from the room. Should try Bawal Goreng panas which is 10 minutes drive from the hotel.
            Reviewed September 14, 2018
            2.8
            CHUN from Malaysia
            Business traveler
            Family Deluxe Triple
            Stayed 1 night in August 2018
            terrible stay. horrible cleanliness. ”
            Dirty. The rooms and the furnitures are old. the whole room is dimly lit. Malfunctioned switches. Unclear TV screens. Even the mineral waters provided are the small 300 cc bottles. the centrally controlled air cond is not cold enough, yet no control for you to adjust.
            Reviewed August 13, 2018
            3.2
            MOHD from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in June 2018
            Old Hotel with no proper security facility”
            I stay for 1 nite but had a terrible stay. The room door LOCK is broken by the previous guest, I've called the reception to look on to it but he refuse to come. The whole night me and my wife with child sleep with our the door LOCK. The hotelier has mentioned that all our belonging is GUEST own responsibility but with out proper door lock how the hotel can ensure our safety
            Reviewed June 25, 2018
            8.8
            Excellent
            Wana from Malaysia
            Business traveler
            Deluxe
            Stayed 1 night in October 2018
            Excellent”
            Worth for money. Location is in the center of the city. Good.
            Reviewed October 29, 2018
            10.0
            Exceptional
            Amishah from Malaysia
            Business traveler
            Deluxe
            Stayed 3 nights in October 2018
            Very good”
            Big room but affordable price. Comfortable being there...
            Reviewed October 29, 2018
            8.0
            Excellent
            Arfaeza from Malaysia
            Family with teens
            Family Deluxe Triple
            Stayed 1 night in October 2018
            Very good”
            good
            Reviewed October 24, 2018
            10.0
            Exceptional
            amirudin from Malaysia
            Couple
            Deluxe
            Stayed 1 night in October 2018
            Simple”
            Parking available, check in was easy, lift available, spacious room, comfortable, basic amenities, bathtub. Iron provided. Unable to use pool as seems not well maintain.
            Reviewed October 22, 2018
            8.0
            Excellent
            zaidi from Malaysia
            Family with young children
            Deluxe
            Stayed 1 night in September 2018
            good”
            nice to stay
            Reviewed October 08, 2018
            8.8
            Excellent
            ZAINALABIDIN from Malaysia
            Solo traveler
            Deluxe
            Stayed 1 night in November 2017
            Quiet & in the city centre”
            In my honest opinion, this hotel can be taken as 4 star but due to their old fashion furnishing, a very good 3 star will be my rating. They do provide a good LED TV - Samsung. Coffee & tea facilities, a mini fridge. Good adjustable air-conditioning, presentable toilet with soaps, shampoo, shower cap and bath gel. The old-fashioned bath tub is still around. Overall, I have a good stay and this hotel suit my purpose of a quiet and centrally located hotel. A mere 8 minutes walk to the "Alor Setar Tower" and the modern "Aman Central" shopping centre.
            Reviewed November 14, 2017
            8.0
            Excellent
            norizuani from Malaysia
            Family with young children
            Deluxe
            Stayed 2 nights in July 2013
            Mamamia...”
            Friendly helpful staff, comfortable room, clean.
            This hotel is quite comfortable for me and my little prince. Got swimming pool. My boy very enjoy staying here. The only thing is the swimming pool is for adult. No pool for kid. But its ok for me. The price is very reasonable. Clean hotel, clean room. Got bathtub inside toilet. Breakfast so so..Not so much menu. U just can eat. Maybe they can upgrade their menu. Whatmore do you expect with what u price u pay?very satisfied.2 thumbs up..
            Reviewed July 16, 2013
            8.7
            Excellent
            George from Malaysia
            Couple
            Deluxe
            Stayed 2 nights in December 2012
            Big rooms, attentive service but need more upgrade”
            Timber flooring for deluxe room, near hawker food
            I have stayed at this hotel some years back when everything was much newer. According to previous reviews, the deluxe room has been renovated. The room is big & nice but the toilet could use abit more refurbishing. Around the hotel, swimming pool is ok but the surrounding could use abit more renovation though is clean.
            Reviewed December 26, 2012
            12345
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            Hotel Grand Crystal
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            • Very good location
            • Alor Setar Railway Station is within 1.13 km