Hotel Jen Hong Kong
Hotel Jen Hong Kong
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"The location is good."

Victor

10 May 2018

Superior Queen - Bed Hotel Jen Hong Kong
Superior Queen - Bed
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Lobby Hotel Jen Hong Kong
Lobby
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Lobby Hotel Jen Hong Kong
Lobby
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Interior view Hotel Jen Hong Kong
Interior view
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Very good
Location
7.5
See all 42 photos Hotel Jen Hong Kong
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Excellent
From 1556 reviewsSee what guests said
8.0
Recommended by 91% of guests
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.4
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Club Harbour View
Club Harbour View
...
  • Harbor view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Club King Suite
Club King Suite
...
  • Harbor view
  • 50 m²/538 ft²
  • 1 king bed
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Deluxe Queen Ocean View
Deluxe Queen Ocean View
...
  • Harbor view
  • 24 m²/258 ft²
  • 1 queen bed
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Deluxe City View Room
Deluxe City View Room
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Club Room
Club Room
...
  • Mountain view
  • 24 m²/258 ft²
  • 2 single beds or 1 queen be...
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Deluxe Twin Room with Harbour View
Deluxe Twin Room with Harbour View
...
  • 24 m²/258 ft²
  • Shower
  • 2 single beds
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Superior Queen
Superior Queen
...
  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Deluxe Queen Room with Harbour View
Deluxe Queen Room with Harbour View
...
  • 24 m²/258 ft²
  • Shower
  • 1 double bed
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Superior Twin
Superior Twin
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds
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Deluxe Twin Ocean View
Deluxe Twin Ocean View
...
  • Harbor view
  • 24 m²/258 ft²
  • 2 single beds
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More about Hotel Jen Hong Kong

More about Hotel Jen Hong Kong

"Added bonus, the staff were helpful & super friendly."

Reviewed 16 April 2018

Anna from Philippines

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Treasure Lake Seafood Restaurant (Yip Cheong Building)
60 m Chinese, Seafood
Hey Hey Kitchen
100 m Chinese, Seafood
Ying Kee Roasted Meat Restaurant
120 m Chinese, Steakhouse
Asian cuisine
Asian cuisine
Victoria Harbour Restaurant
230 m Asian, Chinese, Seafood
Centre Street Kitchen
800 m Asian, Cafe, Chinese
The Grand Buffet
1.0 km Asian, Chinese, Japanese
Japanese cuisine
Japanese cuisine
Ramen Jo
100 m Japanese
Woo Tung Yakiniku Dining Bar (Sheung Wan)
1.7 km Japanese
Tenshu Tempura & Sashimi Restaurant
1.9 km Japanese

What they offer

"Wonderful stay."

Suharti from Singapore

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1556)Booking.com Reviews (750)
8.0
Cleanliness8.7
Facilities8.1
Location7.5
Room comfort and quality8.4
Service8.2
Value for money8.1
Provided by verified guests of Agoda
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6.4
Good
Chee from Malaysia
Solo traveler
Superior Twin
Stayed 4 nights in August 2018
Nice hotel but too expensive”
Other than the pool and gym, I think it's more economical to stay at Ibis Sheung Wan as the condition is pretty much similar. I expected a lot more for the price they are charing and especially being under the Shangrila umbrella
Reviewed August 26, 2018
Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
Responded August 29, 2018
Hotel Jen Hong Kong
8.4
Excellent
Judith from United Kingdom
Family with young children
Superior Twin
Stayed 7 nights in July 2018
Excellent”
Good location, near the HKU MTR stop. Helpful staff. Clean, comfortable rooms.
Reviewed August 10, 2018
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and services. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
Responded August 16, 2018
Hotel Jen Hong Kong
9.6
Exceptional
Arya from Singapore
Couple
Superior Queen
Stayed 3 nights in June 2018
Always like West District!”
Good location, close to HKU, Kennedy Town. Many hidden gems found around this area.
Reviewed June 21, 2018
Thank you very much for staying with us and your compliments on our prime location. We hope to welcome you back and to delight you again in the near future. – Jen
Responded June 25, 2018
Hotel Jen Hong Kong
8.4
Excellent
Aik from Brunei Darussalam
Couple
Superior Twin
Stayed 3 nights in May 2018
Recommended ”
Excellent service staff especially Elaine at check in counter. Great location!
Reviewed June 04, 2018
Thank you for your kind feedback and it is very comforting to read that you enjoyed your stay with us. We appreciate your kind compliments on the service from our Front Desk colleagues, especially for Elaine. She is more than pleased to know that her caring service was a highlight of your visit. We look forward to the opportunity of welcoming you back soon. – Jen
Responded June 08, 2018
Hotel Jen Hong Kong
10.0
Exceptional
Victor from Singapore
Solo traveler
Superior Queen
Stayed 2 nights in April 2018
Excellent! ”
Hotel Jen is one of the best hotels that I have ever stayed in my life. The location is good. A lot of local good eateries around. Room is comfortable and I managed to rest well in the hotel after my long trip in another country.
Reviewed May 10, 2018
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
Responded May 18, 2018
Hotel Jen Hong Kong
9.2
Exceptional
AYUMI from Japan
Couple
Club Harbour View
Stayed 3 nights in April 2018
All people working here ,So Wonderful”
Confortable hotel, peple,view from room are very good.
Reviewed May 03, 2018
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
Responded May 04, 2018
Hotel Jen Hong Kong
10.0
Exceptional
Suharti from Singapore
Solo traveler
Deluxe Queen Ocean View
Stayed 2 nights in April 2018
great stay, will come again”
Wonderful stay. Book the room facing the harbour for some great views. The food at Cafe Malacca was superb too.
Reviewed April 29, 2018
Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
Responded May 04, 2018
Hotel Jen Hong Kong
7.6
Very good
Jingyi from Singapore
Group
Superior Twin
Stayed 4 nights in April 2018
Nice hotel in Hong Kong island”
Hotel is just less than 5 min walk from the hku mtr station , and surrounded with a few supermarket nearby . Hotel also provided free shuttle bus to certain area which make ur trip convenient. Another plus point is that the Hotel surprised us with a birthday cake for my frenz whose bday fall between the stay period :) the only bad point is the cleaniness of the washroom and towels , the bath tub is abit dirty and the towels are not clean .
Reviewed April 21, 2018
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Responded April 30, 2018
Hotel Jen Hong Kong
3.6
Shuet from United Kingdom
Family with young children
Superior Twin
Stayed 8 nights in April 2018
Deceived by the name Shangri la”
The only good thing about the hotel is very close to a mtr station. When we arrived they had a mixed up with the booking and arranged a double room instead of a twin room so we spent the first night in the room with one of those extra bed they put out and it was not very comfortable. They moved us to twin room the second day and the air con was not working properly and it was so hot and unbearable we had to move again after the third night. One of the reason we booked this hotel was the shuttle bus service. When we contacted the hotel about the airport shuttle bus before arrival, we were told they no longer do it anymore from the airport to the hotel. We wanted to go to Ocean Park, came down in hope to use the shuttle bus service and we were told it has broken down. Although they arranged taxi to take us there, we waited a long time with the children because of the rush hour. Overall, I did not enjoy my experience at the hotel and would not be recommending it to anyone.
Reviewed April 18, 2018
Thank you for your comments on your recent stay at Hotel Jen Hong Kong. I am deeply concerned to hear about your unpleasant experience during your recent stay with us. I would like to assure you that these matters will be taken seriously and reviewed with concerned department in-charge: to ensure the necessary improvements are made. Please accept our sincere apologies for the inconvenience caused. We look forward to the opportunity of welcoming you back soon. – Jen
Responded April 30, 2018
Hotel Jen Hong Kong
10.0
Exceptional
Anna from Philippines
Solo traveler
Superior Double
Stayed 3 nights in April 2018
comfy rooms & awesome food”
I loooove the food esp nasi lemak. the location is cool as well, just next to MTR. it helps that there are convenient stores & fast food chain nearby. added bonus, the staff were helpful & super friendly. my room, although not super big, was very comfy. I had a nice sleep
Reviewed April 16, 2018
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, restaurant and service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
Responded April 18, 2018
Hotel Jen Hong Kong
10.0
Exceptional
Denise from Singapore
Couple
Superior Queen
Stayed 3 nights in March 2018
Cosy and Comfortable”
The hotel is located conveniently from HKU MTR station, there are many food joints located a stone's throw away opened till late. You'd never have to worry about food. :) The basic and necessary amenities were provided and neatly arranged. Loved coming back to hotel with the room made up and comfortable.
Reviewed April 04, 2018
7.6
Very good
Zambaga from United States
Couple
Superior Twin
Stayed 2 nights in April 2018
Good to stay for few days”
The location was best, just next to the metro station. However the room was smaller than we expected from the photo. Also the robes are not provided so had to use bath towels instead
Reviewed April 03, 2018
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Responded April 10, 2018
Hotel Jen Hong Kong
5.6
Yu from Hong Kong
Couple
Superior Queen
Stayed 1 night in February 2018
Good hotel but bit pricey”
The location was ok, close to MTR and restaurants. The room was spacious and clean. The bed was comfortable and doesn't make loud noise. However there was a door connecting next room, that was unpleasant due to the fact that you can hear what is going on. Staff was nice, explained everything with a humble smile. Price was a bit too expensive for that area.
Reviewed March 26, 2018
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Responded March 29, 2018
Hotel Jen Hong Kong
8.4
Excellent
YIAI from China
Solo traveler
Superior Queen
Stayed 2 nights in February 2018
Good location and nice service”
located in HKU station. Very fast to arrive at Central or Wanchai. swimming pool is on the top floor but only open till 7 pm .
Reviewed March 03, 2018
Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future.
Responded March 08, 2018
Hotel Jen Hong Kong
5.6
Karin from Singapore
Business traveler
Superior Queen
Stayed 4 nights in February 2018
No a Shangri la ”
Overall the room was very clean, the bathroom and furniture were disappointing, though. It seems like a refurbished older hotel and Jen slapped on it. Subway very close by hence access to other parts of the city was easy. If you look for a local experience, this may be your location. If not, look further east or in Kowloon.
Reviewed February 10, 2018
Thank you for your comments on your recent stay at Hotel Jen Hong Kong. We have taken note of your valuable comment regarding the condition of the bathroom and furniture and much appreciate your feedback. We are currently planning our next renovation and in the meantime we will enforce our maintenance program to keep the hotel and its facilities in good condition. We look forward to the opportunity of welcoming you back soon. - Jen
Responded February 20, 2018
Hotel Jen Hong Kong
7.2
Very good
Jessica from Singapore
Family with young children
Superior Queen
Stayed 6 nights in January 2018
Great location, decent hotel”
Great location, steps from mtr station. Room is small but decent for hk. Bed is comfy, shower is powerful. 24hrs gym is fantastic.
Reviewed February 04, 2018
Thank you for your kind feedback and it is very comforting to read that you enjoyed your stay with us, especially the guest room, facilities and the location of the hotel itself. We look forward to the pleasure of welcoming you back in the near future. – Jen
Responded February 05, 2018
Hotel Jen Hong Kong
8.4
Excellent
Kuai from Macau
Couple
Deluxe City View Room
Stayed 1 night in January 2018
Good location, convenient”
Location very good and opposite is MTR station; Room clean and tidy; However sunlight comes into the room even the blind is closed
Reviewed January 22, 2018
8.8
Excellent
Liew from Singapore
Couple
Stayed 4 nights in December 2017
Good Stay”
Was satisfied with my stay. Will definitely come back again.
Reviewed January 03, 2018
10.0
Exceptional
Sheung from Hong Kong
Couple
Club King Suite
Stayed 1 night in December 2017
Exceptional”
very gd and nice service=]
Reviewed January 01, 2018
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! - Jen
Responded January 08, 2018
Hotel Jen Hong Kong
4.8
Jonathan from Singapore
Business traveler
Superior Queen
Stayed 2 nights in December 2017
Not Bad....barely made it”
Overall, it has basic standards. All were average and staff where mixed. 1 or 2 was really good while the rest where not up to standard. Room are basic , location is interesting and being far west , moving to the east takes some effort. walking is good but there are lots of slope as this is HK.
Reviewed December 19, 2017
Thank you for your compliments and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. - Jen
Responded December 21, 2017
Hotel Jen Hong Kong
12345
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