Hotel Maya
Hotel Maya
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"Nice breakfast.."

Norhayati

08 May 2018

Studio King - Guestroom Hotel Maya
Studio King - Guestroom
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Lobby Hotel Maya
Lobby
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Interior view Hotel Maya
Interior view
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Interior view Hotel Maya
Interior view
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Excellent
Location
8.8
See all 36 photos Hotel Maya
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Hotel Maya

Excellent location
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Excellent
From 5100 reviewsSee what guests said
8.1
Value for money7.9
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km
Has restaurantYes
  • 330 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 17 times in the last 24 hours
Executive Suite
Executive Suite
...
  • City view
  • 100 m²/1076 ft²
  • 1 king bed
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Junior Suite
Junior Suite
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  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • City view
  • 67 m²/721 ft²
  • 1 king bed
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Studio King
Studio King
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Studio Twin Room
Studio Twin Room
...
  • City view
  • 34 m²/366 ft²
  • 2 single beds
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Studio
Studio
...
  • Bathtub
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Double Standard
Double Standard
...
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    Deluxe With View Suite
    Deluxe With View Suite
    ...
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      Double Standard
      Double Standard
      ...
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        SUITE STANDARD - 1 bed requested
        SUITE STANDARD - 1 bed requested
        ...
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          More about Hotel Maya

          More about Hotel Maya

          "Great location with nice food."

          Reviewed 14 January 2018

          Wei T. from Malaysia

          |

          Business traveler

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Asian cuisine
          Asian cuisine
          Saloma Theatre Restaurant
          90 m Asian, Chinese, Halal
          WonderMama X
          230 m Asian, Halal, Malaysian
          Mulberry Restaurant and Bar
          230 m Asian, European, Fusion
          Chinese cuisine
          Chinese cuisine
          Si Chuan Dou Hau Restaurant
          480 m Chinese
          biba's, mandarin oriental
          540 m Chinese
          Serena Brasserie
          1.1 km Chinese, Gluten Free, Indian
          Halal food
          Halal food
          Samad Al Iraqi Restaurant
          430 m Halal, Lebanese, Mediterranean
          Trattoria
          440 m Halal, Italian, Pizza
          Pekan Station
          750 m Halal, Malaysian, Steakhouse

          What they offer

          "Great friendly staff, at great location."

          Danny from Malaysia

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          Couple
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

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          Real reviews from real guests

          Agoda Reviews (5100)Booking.com Reviews (1681)
          8.1
          Cleanliness8.1
          Facilities7.3
          Location8.8
          Room comfort and quality8.2
          Service8.1
          Value for money7.9
          Provided by verified guests of Agoda
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          Room type
          Studio King
          Deluxe Suite
          Junior Suite
          Studio Twin Room
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          Showing 4559 verified guest comments
          12345
          6.4
          Good
          Firanah from Malaysia
          Couple
          Studio King
          Stayed 1 night in September 2018
          Good”
          Used to be nice and modern, now furniture seems a little bit rundown. Staff at receptionist does not know how to answer when asked about the pillow menu as mentioned in the hotel website. Good bed, good breakfast and indoor pool. Pool more suitable for adults to relax than kids.
          Reviewed September 21, 2018
          Dear Firanah We thank you very much for your review. Please accept our sincere apology for the in-convenience caused which result your decision for the low rating. We are currently renovating our rooms in phases and hope you will be coming back to experience our refresh room. As for product knowledge, I assure you that I will look into it and provide necessary training for my team. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for the shortfall. Please allow us another opportunity to refresh and renew your experience with us again. Warmest regards, Teekay Goh General Manager
          Responded September 21, 2018
          Hotel Maya
          9.2
          Exceptional
          Stephen from Australia
          Couple
          Deluxe Suite
          Stayed 3 nights in September 2018
          Good position ”
          Hotel renovating at the moment. My deluxe suite was big enough but looking a little tired, probably why it was good value. Two hundred metres from Petronas Towers, 5 minutes in taxi to Central Market
          Reviewed September 20, 2018
          Dear Stephen Thank you for selecting Hotel Maya Kuala Lumpur as your preferred holiday home during your recent visit to Malaysia. We are delighted to have you with us, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager
          Responded September 21, 2018
          Hotel Maya
          8.4
          Excellent
          Jaafarino from Singapore
          Couple
          Deluxe Suite
          Stayed 1 night in December 2017
          Always Great to be Back”
          Love, love, love this place. Can't wait to come back.
          Reviewed September 19, 2018
          Dear Jaafarino Welcome back to Hotel Maya Kuala Lumpur! It's always with great pleasure to have you back. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 20, 2018
          Hotel Maya
          8.0
          Excellent
          CHRISTINE from Philippines
          Solo traveler
          Studio King
          Stayed 1 night in September 2018
          Good location. Klcc is only 5 mins. Walk away”
          Toilet flush wasn't working properly. Water leaks at the bathroom.
          Reviewed September 19, 2018
          Dear Christine Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. My humble apologies for the toilet flush and water leak in the bathroom. My engineering team is rectifying the issue as we speak. I appreciate your comments and will share with the team to improve on the shortfall. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 20, 2018
          Hotel Maya
          9.6
          Exceptional
          JASON from Malaysia
          Group
          Studio Twin Room
          Stayed 2 nights in September 2018
          Fun staycation ”
          Me and my friends decided to have a staycation at hotel maya Kuala Lumpur and we had fun, from the relaxing rooms to its freebies like snacks and drinks at their sky lounge and it’s just few minutes walk from petronas twin towers
          Reviewed September 19, 2018
          Dear Jason We thank you for selecting Hotel Maya as your preferred staycation hotel in Kuala Lumpur. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 19, 2018
          Hotel Maya
          8.0
          Excellent
          Shih from Malaysia
          Business traveler
          Studio King
          Stayed 1 night in July 2018
          Very good”
          Great friendly staff, at great location.
          Reviewed September 18, 2018
          Dear Valued Guest, We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          9.2
          Exceptional
          nurulyazlin from Malaysia
          Group
          Studio King
          Stayed 2 nights in September 2018
          Friendly staffs ”
          Kena kuat semangat, mulut tak boleh cabul. Other than that, service 5 star with very friendly & helpful staffs! 😝
          Reviewed September 17, 2018
          Dear Nurul It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          7.2
          Very good
          Ong from Malaysia
          Couple
          Deluxe Suite
          Stayed 1 night in September 2018
          Good location but poorly maintained”
          Pros : - Walking distance to klcc - Bed was good - we needed this as we went out walking around for the whole day - Room is big( suitable for family with kids) - Can get malaysian style dinner/supper just right opposite hotel Cons: -Very dim lighting in bathroom - some lights are spoilt - water not so clean; we can see yellowish water in the bath tub - malfunctioned hair dryer - poor quality bath robe - some 'old' smell when we entered the room - breakfast selection was quite basic and they don't serve nasi lemak which is a very representative breakfast item in malaysia. Overall, based on the price i pay (after some 60%+ discount) plus location - ok to stay . However if you are looking for a stay in - enjoy the hotel kind of vacation , not recommended. Sunmary: Fact based consideration are OK but feel good elements are missing.
          Reviewed September 17, 2018
          Dear Ong Thank you so much for staying at the Hotel Maya Kuala Lumpur. Thank you for your constructive feedback and sincerely apologise to you for the shortfall. We have taken note of your feedback regarding the noise and air conditioning and I am very sorry that this has affected your stay. Your comments will allow the team to further understand the delivery of promises made and will certainly learn to be better. Many thanks for taking the time to write your review and we hope to be able to welcome you back in the near future. Yours sincerely, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          8.4
          Excellent
          CHEE from Malaysia
          Couple
          Deluxe Suite
          Stayed 1 night in September 2018
          Worth”
          In house restaurant need to improve. However, many choices can be found around the area
          Reviewed September 17, 2018
          Dear Valued Customer, Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          8.4
          Excellent
          tracy from New Zealand
          Family with teens
          Deluxe Suite
          Stayed 1 night in September 2018
          Good, but needs some maintenance. ”
          The room itself is big and spacey. The bathroom is huge and the dressing room good. Some routine maintenance would be good, for example the tiles in the bathroom were coming up and the bathroom fittings were loose. Overall we enjoyed our stay. 4 star is a more accurate rating.
          Reviewed September 17, 2018
          Dear Tracy Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          10.0
          Exceptional
          Teoh from Malaysia
          Family with young children
          Junior Suite
          Stayed 1 night in September 2018
          you'll loving it”
          worth to what I paid walking distance to KLCC very clean friendly and helpful staff facilities, absolutely love to.
          Reviewed September 13, 2018
          Dear Valued Guest, We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          9.2
          Exceptional
          Nur from Malaysia
          Couple
          Studio King
          Stayed 1 night in September 2018
          Exceptional”
          Staff at front desk are very helpful and full of smile.
          Reviewed September 13, 2018
          Dear Nur Thank you so much for staying at the Hotel Maya Kuala Lumpur. I was absolutely delighted to read your thoughts on your recent stay. I was really glad to read that you enjoyed your stay and the service you received. I have passed on your kind words to the team. Many thanks for taking the time to write your review and we hope to be able to welcome you back in the near future. Yours sincerely, Teekay Goh General Manager
          Responded September 18, 2018
          Hotel Maya
          7.6
          Very good
          Chow from Malaysia
          Family with young children
          Junior Suite Room City View
          Stayed 2 nights in September 2018
          Great Swimming Pool”
          Good points : Indoor swimming pool with water spa, not crowded and good for relaxation. LIKE LIKE LIKE. Technical support staffs come promptly to look into our TV and bath tub issues. LIKE Area for improvement : Breakfast for both days were quite disappointing, not much varieties, fried rice was cold and hard, at 9am+ food trays were empty and no replenish. Need to look into immediate improvement for better customers satisfaction !
          Reviewed September 11, 2018
          Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. I apologise for the shortfall in our replenishment in breakfast and wish to assure you that I will address this with my team for improvement. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 12, 2018
          Hotel Maya
          9.2
          Exceptional
          Jean from Malaysia
          Couple
          Deluxe Suite
          Stayed 1 night in September 2018
          Exceptional”
          The staff are very polite and helpful. They even send extra water in our room. Breakfast is very good. Got a deluxe room and it was very spacious. The hotel could use some renovation. The paint in our bathroom was peeling off a bit. Other than that everything is great.
          Reviewed September 11, 2018
          Dear Jean Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 12, 2018
          Hotel Maya
          9.2
          Exceptional
          Amer from Oman
          Couple
          Studio King
          Stayed 3 nights in September 2018
          perfect location”
          its close to the petronas twin towers just 5 min walking and close to menara KL about 20 min walking . in the middle of KLLC . staff are friendly. great pool and good view from the sky lounge.
          Reviewed September 11, 2018
          Dear Amer Warm greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 12, 2018
          Hotel Maya
          3.6
          Osman from United Kingdom
          Family with young children
          Junior Suite
          Stayed 5 nights in August 2018
          Dirty old hotel ”
          Definetly not a 5 star. Very old rooms and furniture and housekeeping is non existent and hotel under staffed. Definetly not recommended hotel needs huge upgrade. Not standard.
          Reviewed September 09, 2018
          Dear Osman Thank you for staying at Hotel Maya Kuala Lumpur and your constructive feedback. Please accept our sincere apology for the in-convenience caused which result your decision. If there is anywhere we can improve with, please do not hesitate to share it with us. You can be assured that we will take every corrective actions for the shortfall. Please allow us another opportunity to refresh and renew your experience with us again. Warmest regards, Teekay Goh General Manager
          Responded September 12, 2018
          Hotel Maya
          8.4
          Excellent
          James from United Kingdom
          Solo traveler
          Studio King
          Stayed 2 nights in August 2018
          Hotel Maya”
          The hotel has good staff and nice rooms.the only problem is location. Itisvery close to KLCC but, depending on why you are visiting requires taxi transport to almost everywhere except KLCC.
          Reviewed September 08, 2018
          Dear James Greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 12, 2018
          Hotel Maya
          5.6
          Jammy from Malaysia
          Business traveler
          Studio King
          Stayed 1 night in September 2018
          Not value for money”
          I was attracted by the location which near by my business dinner. when i arrived hotel no parking direction, i was turn 2 round then only able to get parking. the swimming pool not as the photo showed.
          Reviewed September 07, 2018
          Dear Jammy, Thank you for staying at Hotel Maya Kuala Lumpur! We thank you for your constructive feedback and would like to apologise to you for any in-convenience caused. We will look into the car park signage and will add more if deem insufficient. Once again, we are sorry for the shortfall and wish to assure you that we will look into it and make improvement. Hope this will not defer you to come back again in the future. Yours sincerely, Teekay Goh General Manager
          Responded September 07, 2018
          Hotel Maya
          8.4
          Excellent
          CHONG from Malaysia
          Couple
          Junior Suite
          Stayed 1 night in September 2018
          Not 5-star, but worth the amount we paid”
          Upgraded from Junior Suite to Deluxe Suite. Room was really spacious for 2 pax. Unfortunately, the view of KLCC is blocked by the new hotel built nearby. Although we didn't feel the '5-star hotel' at Hotel Maya, we're happy and satisfied of the amount paid. The hydrotherapy pool was really great as well as the steam bath room. However, some maintenance matters to look into (Room 902) : a) Bathtub water unable to drain off after use b) Hair dryer is could not be used (although it wasn't a big deal to us) The above matters were informed to Front Desk (Syed Fahmi) during check out so that the next guest using will not having the same problem Breakfast had a wide range of food. Staff in general are all friendly. The sky lounge at 13th floor is considered satisfactory although small, being that it provide complimentary drinks & petit four to guests. Will recommend Maya Hotel for a short get-away
          Reviewed September 05, 2018
          8.8
          Excellent
          Natalie from Singapore
          Group
          Studio King
          Stayed 2 nights in September 2018
          Good value for money in a great location! ”
          I stayed at Hotel Maya 8 years ago. It had a fabulous view of the Petronas Towers. Sadly, that has gone now and the rooms are a bit tired and need some renovation, but apart from that, for the money you pay it is great value, and the location is superb.
          Reviewed September 05, 2018
          Dear Natalie Greetings from Hotel Maya Kuala Lumpur! First and foremost, welcome back to Hotel Maya Kuala Lumpur. Sadly to say with the development in the city, we no longer have the full view of the Petronas Towers but just partially. As for the renovation, we are pleased to share with you that we have started the project few weeks ago and hope to complete it by this year or early next year for all our rooms. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager
          Responded September 05, 2018
          Hotel Maya
          12345
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