Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
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"Staffs’re nice & helpful and hotel’s very tidy & clean."

Kanyarat

10 February 2018

Economy Double Non-Smoking - Guestroom Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
Economy Double Non-Smoking - Guestroom
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Interior view Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
Interior view
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Interior view Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
Interior view
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Restaurant Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
Restaurant
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Excellent
Location
8.2
See all 65 photos Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
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Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)

Excellent location
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Excellent
From 1715 reviewsSee what guests said
8.2
Recommended by 87% of guests
Value for money8.1
Distance to city center0.3km
Location rating8.2
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport6.2 km
Has restaurantYes
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Hot spring bath

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds
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Luxury Room
Luxury Room
...
  • City view
  • 60 m²/646 ft²
  • 2 single beds
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Executive Twin Non-Smoking
Executive Twin Non-Smoking
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 2 sofa bed...
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Single Non Smoking
Single Non Smoking
...
  • City view
  • 19 m²/205 ft²
  • 1 semi double bed
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Economy Double Non-Smoking
Economy Double Non-Smoking
...
  • City view
  • 19 m²/205 ft²
  • 1 semi double bed
Enter dates to see prices
Executive Twin Room for 3 People - Non-Smoking
Executive Twin Room for 3 People - Non-Smoking
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds and 1 sofa be...
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Non-Smoking Standard Twin
Non-Smoking Standard Twin
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds and 1 sofa be...
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Non-Smoking Economy Double
Non-Smoking Economy Double
...
  • City view
  • 19 m²/205 ft²
  • 1 semi double bed
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Deluxe Corner Twin Room
Deluxe Corner Twin Room
...
  • 40 m²/431 ft²
  • Non-smoking
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Deluxe Corner Twin Room
Deluxe Corner Twin Room
...
  • 40 m²/431 ft²
  • Non-smoking
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More about Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)

More about Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)

"Nice hotel with spacious room sizes at affordable prices!"

Reviewed 25 January 2018

Shirley from Singapore

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Japanese Cuisine Zuientei
30 m Japanese
Amimoto Shakotan Minatoya Sapporo Sugino
80 m Japanese, Sushi
Picante Sapporoekimae
110 m Japanese
Asian cuisine
Asian cuisine
Yamaarashikurotora
140 m Asian
Sapporo Ramen Kuwana Tokeidaidoori
240 m Asian, Japanese
Gomasoba Yakumo Sapporo International Building
470 m Asian, Japanese
Sushi
Sushi
Yosuko
520 m Sushi
Sushi Dokoro Sato
760 m Sushi
Sushi Namigishi
940 m Sushi

What they offer

"Good location and kind service"

Lee from South Korea

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1715)Booking.com Reviews (577)
8.2
Cleanliness8.5
Facilities7.7
Location8.2
Room comfort and quality8.2
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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Executive Twin Non-Smoking
Economy Double Non-Smoking
Single Non Smoking
Standard Twin Non-Smoking
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Showing 971 verified guest comments
12345
2.8
Leung from Hong Kong
Couple
Standard Twin Non-Smoking
Stayed 1 night in September 2018
Unexpected experience on 6 Sep 2018”
Hokkaido earthquake was happened on 6 Sep 2018 at 03:08am, we were at Otaru hotel (5 Sep - checkin & 6 Sep check out). Due to the electric issue and hotel no extra room can be provided for stay. We have made a decision to go Sapporo, Hotel Monterey Edelhof Sappora as we have a reservation which paid on Feb 2018. Unfortunately, when we arrived hotel they refused us to check in, their explanation is NO power and NO water. But what I've seen, they can arranged FOOD, WATER, CUP NOODLE, TOWEL, ELECTRIC and Elevator for Japanese traveler NOT victims. 100% they are not earthquake victims!! The hotel was not a disaster shelter, they still accept Japanese traveler except foreigners. I was request hotel provide a dirty room for us, I don't mind at least I have a place to stay. However, they are refused and don't let me get in the hotel as well (I was standing at their front door to argue with them). After 10 mins negotiation with hotel staff, I can get in their lobby for stay 1 night.
Reviewed September 11, 2018
Even though it was the effect of the earthquake disaster, we have inconvenienced this time. However, beddings such as sheets were not ready due to the effects of earthquake disaster and blackouts, so we could not enter the cleaning staff. For the above reasons, except for customers staying before the disaster, we refused customers from check-in between September 6 and September 9. We are making procedures to refund your accommodation fee. Also, we do not offer cup noodle etc. at our hotel at all. I am sorry to be unable to stay this time, but I am pleased if you can understand it kindly.
Responded September 13, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
9.2
Exceptional
Chuthanart from Thailand
Family with teens
Standard Twin Non-Smoking
Stayed 3 nights in June 2018
Exceptional”
Breakfast is fantastic! The buffet line was abundant. The room is pretty small for 3 pax (with extra bed) but comfy enough that everyone enjoyed our stay here.
Reviewed September 07, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded September 09, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
kittisak from Thailand
Couple
Economy Double Non-Smoking
Stayed 1 night in December 2017
Exceptional”
Nice hotel..
Reviewed August 14, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded August 15, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.0
Excellent
Huei from Malaysia
Group
Non-Smoking Standard Twin
Stayed 1 night in August 2018
Strategic Location. ”
Nice & clean hotel. The hotel & room are decorated with European style. The hotel is located within walking distance to the shopping malls (Daimaru, Bic Camera & Tokyu) & JR station. The wifi in the room is strong. The water pressure (shower) is strong although we are staying at a higher floor. The toiletries provided are good in quality. The breakfast have variety of foods. But, the seats in the restaurant are limited, we have to wait about 10 minutes to get two seats at 7:30am (the breakfast starts at 7am). The air circulation in the room's toilet is poor, there is strong smell in the toilet.
Reviewed August 06, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded August 07, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.0
Excellent
Huei from Malaysia
Group
Standard Twin Non-Smoking
Stayed 1 night in August 2018
Strategic Location. ”
Nice & clean hotel. The hotel & room are decorated with European style. The hotel is located within walking distance to the shopping malls (Daimaru, Bic Camera & Tokyu) & JR station. The wifi in the room is strong. The water pressure (shower) is strong although we are staying at a higher floor. The toiletries provided are good in quality. The breakfast have variety of foods. But, the seats in the restaurant are limited, we have to wait about 10 minutes to get two seats at 7:30am (the breakfast starts at 7am). The air circulation in the room's toilet is poor, there is strong smell in the toilet.
Reviewed August 06, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded August 07, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
Irvin from Singapore
Couple
Economy Double Non-Smoking
Stayed 1 night in June 2018
Awesome”
Really cosy and the staffs are all so polite and friendly. Love the rooms and ambience of Japan. <33
Reviewed July 22, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded July 31, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
4.4
Joyce from Taiwan
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in June 2018
Acceptable”
Either the house cleaner is lazy or the problem of toilet, very stinck
Reviewed July 06, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. However, we deeply apologize that our guest service is not exceed your expectations and we provided unpleasant experiences. We share your important comments among all staff and we work hard to train our staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we hope to serve you again whenever you come to Sapporo.. Sincerely,
Responded July 10, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
9.2
Exceptional
Nakako from United States
Solo traveler
Economy Double Non-Smoking
Stayed 1 night in July 2018
お部屋が広くて快適。お玄関、フロントのスタッフが親切で プロフェショナル。”
外人客の温泉施設でのマナーがいまいち。使ったタオルなどを そのままにあちこちに置いて帰って居ました。マナーの張り紙があったかどうか?現地トラベルエジェントに教育の要請しては 如何でしょうか?
Reviewed July 05, 2018
この度はホテルモントレエーデルホフ札幌にご宿泊いただき誠にありがとうございました。 また、ご感想をお寄せいただき重ねて御礼申し上げます。 これからも、お客様のお声を基により快適にお過ごし戴けるホテルを目指し、サービスの向上に努めて参ります。 今後ともご愛顧の程、何卒よろしくお願い申し上げます。
Responded July 10, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.8
Excellent
Shirley from Philippines
Group
Standard Twin Non-Smoking
Stayed 5 nights in June 2018
Great hotel walking distance from tourist spots”
The hotel was nice and clean, and the staff were really helpful. It is located near the JR Tower/station and is also just a street away from the nearest subway station exit. The hotel does not have aircon during the colder months (even until mid June) so we had to open the window during our whole stay. Overall it was a good hotel (with a good price) and I would recommend it other people.
Reviewed June 29, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded July 02, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
5.6
Aden from Singapore
Couple
Standard Twin Non-Smoking
Stayed 1 night in June 2018
Not worth the price”
Room is very small and only have twin beds instead of king. Breakfast is good. Check out time is 1100 which is too early. Additional charges by hour imposed if check out after 1100.. Check in staff is inflexible.
Reviewed June 24, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded June 26, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
9.2
Exceptional
Wee from Singapore
Family with teens
Executive Twin Room for 3 People - Non-Smoking
Stayed 4 nights in June 2018
Good hotel. Good location. Clean. ”
Pro. Location near station. Clean. Beds good even the extra bed. Con. No safety box in room I suspect fridge goes off also when mains go off when you leave the room. So when you return end of the day, you find your milk and apples aren’t cold. Just don’t use the fridge during day I Guess. I would stay here again
Reviewed June 21, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded June 24, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.8
Excellent
Yin from Malaysia
Group
Non-Smoking Economy Double
Stayed 2 nights in June 2018
Excellent”
clean rooms, friendly staff, location near to Sapporo Station
Reviewed June 19, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded June 24, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
6.8
Good
Sharon from Singapore
Group
Executive Twin Room for 3 People - Non-Smoking
Stayed 5 nights in June 2018
abit pricey since it's June”
Location is not near stations abit of walk, will not recommend if you are with children or elderly.. Room is spacious, housekeeping is clean and neat, however poor wifi connection.
Reviewed June 17, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded June 24, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
CAROL from Australia
Couple
Non-Smoking Economy Double
Stayed 1 night in June 2018
Nice room with great view”
Walked from station not far
Reviewed June 10, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded June 13, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
7.6
Very good
Yi from Singapore
Group
Executive Twin Non-Smoking
Stayed 2 nights in May 2018
Not bad”
We booked this hotel last minute, as all the hotels were sold out over the national holidays. it was the most pricey hotel of our holiday - and you can tell from the hotel decor. Room was spacious and clean, came with pajamas for guests, and well supplied with toiletries. Service could be better as they weren't fluent in english, and could come off as standoffish at times. Nevertheless, for simple requests that they understood, they did try their best to help - e.g. they helped to warm up dinner from the convenience store , using their staff microwave, which was really sweet of them.
Reviewed May 17, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded May 26, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.4
Excellent
Lerpong from Thailand
Family with teens
Executive Twin Non-Smoking
Stayed 7 nights in May 2018
Excellent”
The staffs are very helpful but not fluency in English. No coin laundry nearby.
Reviewed May 16, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded May 26, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
Hyunghun from South Korea
Solo traveler
Economy Double Non-Smoking
Stayed 3 nights in August 2017
It's good.”
everything is good.
Reviewed April 30, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded May 12, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
8.0
Excellent
Vincent from Malaysia
Group
Non-Smoking Economy Double
Stayed 2 nights in April 2018
Decent”
Most room aircord not functioning well. Window cant be open , very hot in room even outside weather was under 5°c. Onsen charged separately even for hotel guests. Considering the price we paid , its Ok just for rest and go.
Reviewed April 29, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are very happy and honored received your comment. Your comment will be regarded as the highest priority and shared inside our hotel. We work hard to train all staff to ensure they provide the highest levels of service to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded April 30, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
Ranjana from Singapore
Group
Non-Smoking Economy Double
Stayed 1 night in April 2018
Great stay. Friendly staff . Felt that the room was smaller then seen on the website. Breakfast was ”
The rooms were not the same size as shown on the website. They were small. The location is superb. If you drive you have to pay to park your car in the hotel carpark.
Reviewed April 28, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded May 12, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
10.0
Exceptional
Rui from Australia
Family with young children
Single Non Smoking
Stayed 3 nights in December 2017
onsen in the building”
this is the reason I choose, onsen in the building. very rare in Sapporo city
Reviewed April 28, 2018
Thank you very much for staying at HOTEL MONTEREY EDELHOF SAPPORO and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely
Responded May 12, 2018
Hotel Monterey Edelhof Sapporo (Hotel Monterey Sapporo Annex)
12345
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