HOTEL MYSTAYS Otemae
HOTEL MYSTAYS Otemae
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Small Double Bed Non Smoking - Bed HOTEL MYSTAYS Otemae
Small Double Bed Non Smoking - Bed
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Guestroom HOTEL MYSTAYS Otemae
Guestroom
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Grand Family Room Non-Smoking - Bed HOTEL MYSTAYS Otemae
Grand Family Room Non-Smoking - Bed
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Osaka Tenmangu - 1.37 km from property HOTEL MYSTAYS Otemae
Osaka Tenmangu - 1.37 km from property
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See map HOTEL MYSTAYS Otemae
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Very good
Location
7.7
See all 65 photos HOTEL MYSTAYS Otemae
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What guests are saying:
High security, nearby subway, nice staff
Kacha from Thailand
Group
Big room space , nearby convenience store , and attraction place. Easy to access but need to check in before 10pm.
JARUPHA from Thailand
Couple
Good!
Jungching from Taiwan
Couple
Awesome location near the castle. Nothing fancy but had all the basic comforts for a 2 night stay. Cheap, reliable, and no-fuss. Would reccommend.
Sam from Australia
Couple
impressive
Panita from Thailand
Couple
Very nice place for family trip
Li-chieh from Taiwan
Family with young children
will come back again.
niparat from Thailand
Couple

HOTEL MYSTAYS Otemae

Very good location
- 160 meters from city center
- What's nearby?
Very good
From 1486 reviewsSee what guests said
7.6
/
10
Excellent value for money
8.1
Value for money8.1
Distance to city center3 km
Location rating7.7
Nearest airportOsaka International Airport (ITM)
Distance to airport13.6 km
  • 320 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 63 times this week
Private Twin - Non-Smoking
Private Twin - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Private Twin - Smoking
Private Twin - Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Standard Triple Smoking
Standard Triple Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 3 single beds
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Standard Triple Non-Smoking
Standard Triple Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 3 single beds
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Standard Quadruple Smoking
Standard Quadruple Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 4 single beds
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Standard Quadruple Non-Smoking
Standard Quadruple Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 4 single beds
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Standard Family Room 6 Occupancy Smoking
Standard Family Room 6 Occupancy Smoking
...
  • Room size: 60 m²/646 ft²
  • City view
  • 3 single beds and 3 futons
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Apartment Semi-double Smoking
Apartment Semi-double Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed
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Grand Family Room Non-Smoking
Grand Family Room Non-Smoking
...
  • Room size: 65 m²/700 ft²
  • City view
  • 4 single beds and 1 futon
Enter dates to see prices
Grand Family Room Smoking
Grand Family Room Smoking
...
  • Room size: 65 m²/700 ft²
  • City view
  • 4 single beds and 1 futon
Enter dates to see prices
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More about HOTEL MYSTAYS Otemae

More about HOTEL MYSTAYS Otemae

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
One Shot
30 m Japanese
Yayoiken Uchihonmachiten
100 m Japanese
Hanashobu
160 m Japanese
Cafe
Cafe
Cafe Veloce, Tanimachi 2chome
270 m Cafe
Starbucks Coffee Tenmanbashi Keihan City Mall
720 m Cafe
Elmers Green Cafe
930 m Cafe
Asian cuisine
Asian cuisine
Mendokoro Ichiya
460 m Asian
Hao
590 m Asian
Vege-tejiya Tenmanbashi
690 m Asian, Korean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1486)Booking.com Reviews (2753)
7.6
/
10
Cleanliness7.4
Facilities7.2
Location7.7
Room comfort and quality7.9
Service7.9
Value for money8.1
Provided by verified guests of Agoda
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All guests (1486)
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Showing 1264 verified guest comments
12345
6.8
Good
Patricia from Philippines
Family with teens
Standard Quadruple Smoking
Stayed 4 nights in October 2018
Comfortable stay, far from stations.”
- Bed was comfortable. - Appropriate room for a family. - Very foul smell in the toilet. - Location is blocks away from train stations and bus stops.
Reviewed November 05, 2018
6.0
Anoop from South Korea
Family with young children
Standard Twin Room Non-Smoking
Stayed 3 nights in April 2018
NO Room cleaning, Old and small Module toilet”
Pros-Walking distance from Osaka Castle, Comparatively spacious room, staff Cons-Small Toilet, Old and dirty. One elevator servicing all floors.
Reviewed May 03, 2018
2.8
HOI from Hong Kong
Family with young children
Standard Quadruple Non-Smoking
Stayed 2 nights in March 2018
Poorest apartment I stayed in Japan”
Poor hygiene with urine smell in toilet, lots of dust on the surface of equipment. No parking inside the hotel and need to pay coin parking which is quite expensive compared to other area. Complaint made through email to hotel but no response so far. It is the poorest apartment I have stayed in Japan. Not recommended.
Reviewed April 03, 2018
Dear Guest, Thank you for staying at HOTEL MYSTAYS Otemae, and we appreciate you spending your time to provide your feedback. However, we apologize that your stay with us was less than ideal. Our housekeepers are dedicated to providing comfortable conditions for our guests, however, we are aware we failed to realize it this time, and therefore caused you a discomfort. It is impossible to change what already happened, yet we will be committed to making the cleaning crews thoroughly inspect and confirm the rooms after cleaning. Thank you once again for sharing your comment with us, and it would be really appreciated if you could keep us in mind for your next visit in Osaka. Sincerely, Naoki Kikuchi, Manager, HOTEL MYSTAYS Otemae
Responded April 06, 2018
HOTEL MYSTAYS Otemae
8.4
Excellent
kit from Hong Kong
Solo traveler
Superior Twin Non-Smoking
Stayed 4 nights in March 2018
a wonderful and comfortable stay”
we are a group of 4 people and book 2 room, one is standard twin, one is superior twin. compare to most of japan hotel, the room is big and superior twin has a small dining area for us to chat at night. hotel where we stay need to make at least one transit to most of the travel spot, but consider the price it has no complaint. room is a bit wear out but clean and tidy. bed and pillow are comfortable. staffs are nice and helpful. we will come again if we visit osaka next time.
Reviewed March 20, 2018
2.8
yiu from Singapore
Couple
Standard Twin Room Non-Smoking
Stayed 6 nights in December 2017
Please, this is NOT a hotel”
Stayed in Japan for 10 days, stayed here for 6, most disappointing place i have ever stayed. The place is dim lighted, looks dark, the floor is soooo dusty, i left my luggage on the floor and could see how much dust were on it. Bed sheets will not be changed for you no matter how long you stayed :) There was a big yellow patch on my bedsheet that i do not even want to touch that spot. The kitchen facility? Cool, but hygiene? You can clearly see all the oil stains from previous uses. Toilet is so smallllll that i felt like i was in some ship cabin. Everytime i flush, i felt like my soul is gonna be sucked out of me and go down the toilet. Bathing halfway and water turns to cold. Omg i don't think i can say enough. There's way too much. I don't think i will ever feel so disappointed in any of the other" hotel" i stayed in again. P.S. This clearly looks like some kind of old rundown apartment. I feel so sad that if given the choice i would have forego my $900 and book another hotel.
Reviewed December 30, 2017
Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Otemae.Please accept my most sincere apologies that we came short in satisfying your needs despite you chose ours among many hotels for your stay.As for the room cleaning, our housekeepers work hard and do pay close attention to make sure the rooms are cleaned properly, however, it was not up to the standard to provide you with comfortable stay this time. This case will be examined closely, and the operation will be reconsidered in order to improve our cleaning quality.Regarding our facilities that you stated, they are quite difficult for us to renovate them all at once due to the structure of the building, so we would like to fill your satisfaction with any other services instead.Please rest assured that we pay close attention to all forms of feedback, in order to continually enhance the facilities and services we offer our visitors.Thank you so much for your feedback regarding your stay.
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HOTEL MYSTAYS Otemae
8.4
Excellent
Ching from United States
Group
Standard Twin Room Smoking
Stayed 5 nights in November 2017
great location, bad bathroom”
Location is great. Room size is great. Hotel front desk service is great. However, the bathroom is extremely tiny. Thus Facilities is only given 2 stars.
Reviewed November 28, 2017
5.2
Charmes from Philippines
Family with teens
Standard Quadruple Smoking
Stayed 3 nights in November 2017
No Housekeeping”
Basic - no housekeeping. You bring out your trash and then ask for a trash bag. You bring down your towels and ask for replacements at reception. No cleaning tools so you can’t clean your toilet or vacuum the carpet during your stay. They have a kitchen though and laundry at the ground floor, but it is not a hotel. It’s a rundown Bnb. Not a place to stay in when you’re traveling for pleasure. Had I known about these beforehand I would not have booked this place. Not coming back.
Reviewed November 05, 2017
8.8
Excellent
THI from Vietnam
Group
Small Double Bed Non Smoking
Stayed 1 night in August 2017
Good Location”
Room so small but very clean, staffs nice and easy-going, there is a big minus point that the guest has only one lift, whenever paxs would like go to up and down must be wait so long
Reviewed August 30, 2017
5.6
PEI from Singapore
Family with teens
Standard Twin Room Non-Smoking
Stayed 2 nights in June 2017
Satisfactory and simple hotel”
This hotel is simplistic and unexciting, there isn't much to it but for the price, it is acceptable. Getting to the hotel might be quite troublesome and difficult if you don't have access to Google Maps. Despite being close to the subway station, the hotel is hard to locate as it is not visible at all from the station entrance. It is hidden further down in one of the many streets. Do prepare a map before going to the hotel. The bathroom has a plastic floors and walls and squeaks when walked on. When the toilet flushes, the sound of the water flushing down the pipe is loud and if you were in the toilet, you could feel the slight tremor from the gushing water. It feel like the bathroom of a hotel, maybe an cheap inn. Nonetheless the room is adequate for travelers to stay in, but probably for no more than a few days.
Reviewed August 21, 2017
9.2
Exceptional
Evelyn from Singapore
Family with teens
Standard Family Room 5 Occupancy Smoking
Stayed 3 nights in June 2017
Superb price for such a great location. ”
We booked a room for 5 adults and it was perfectly cosy. Really happy to find this place cause it's really hard to find family rooms like this. Really liked that it was at a quiet part of Shinjuku. Not too convenient for JR pass users because the JR Shinjuku station is quite a walk. However, if you're ok with subways, it's like 5min walk to Shinjukugyoen-mae station which pretty much gets you anywhere you need to go. The room was really clean and beautiful. The toilet we had was really big and nice. Hotel staff are wonderful and they speak english which helped us a lot. Really worth the money for the quality and location. Can't get a better one anywhere. Highly highly recommend
Reviewed July 05, 2017
Dear Sir/Madam、 Thank you for staying with us. We are very happy to hear that you had a great experience to stay here. If you have a good chance to come here again, We are looking forward to seeing you. Regards
Responded July 21, 2017
HOTEL MYSTAYS Otemae
4.4
Pui from Hong Kong
Family with teens
Standard Twin Room Non-Smoking
Stayed 5 nights in June 2017
Acceptable”
it is in fact a hostel rathen than a hotel as it calls, no daily room cleaning service is not justified for the room rate charged, staffs were polite but not helpful, it was ridiculous they rejected my request to make a call to restaurant for reservation since i could not speak Japanese, they simply said no such service provided. Bed is too soft, pillows too smaill and hard, Bedsheets & pillow cases & towels are looked old, dirty with stains. Unfortunately, we booked 5 nights, using same bedsheets & pillows for the whole period, it was awful. I shall never recommend this to friends.
Reviewed June 29, 2017
6.4
Good
Cheryl from Singapore
Couple
Small Double Bed Non Smoking
Stayed 4 nights in April 2017
Good”
4 mins walk from subway but not near Namba. Need to change subway. Reception is closed by 10pm but there is night duty staff around. Toilet is small. Room smells musky although it's non-smoking. No room service so towels need to bring to reception to exchange.
Reviewed May 12, 2017
9.2
Exceptional
Siwathit from Thailand
Group
Standard Triple Smoking
Stayed 1 night in April 2017
Nice place here”
The Facilities are goods soap and shampoo are very nice. Locations a bit walk but acceptable. Staffs are great work. Good to be here.
Reviewed May 10, 2017
6.0
Jumroon from Thailand
Family with young children
Small Double Bed Non Smoking
Stayed 1 night in May 2017
Above average”
Bed is too narrow (around 150 cm.) for 2 people, even I've booked for 2 adults, hard to sleep. There is no lobby area. At this price we can find a better hotel in Osaka.
Reviewed May 06, 2017
10.0
Exceptional
Nuttapol from Thailand
Group
Standard Quadruple Smoking
Stayed 3 nights in May 2016
Godd place to stay”
Good place to stay in Japan. Clean and cozy room
Reviewed April 21, 2017
7.6
Very good
Henry from Philippines
Couple
Small Double Bed Non Smoking
Stayed 3 nights in April 2017
Good stay”
Neighboring bars makes noises at night. Beds are small for big-size people. The place is near to restaurant. 5 mins walk to the nearest train station. Staffs speaks english. Has kitchen and coin operated laundry for those who wants longer stay.
Reviewed April 20, 2017
8.4
Excellent
Ka from Hong Kong
Business traveler
Small Double Bed Non Smoking
Stayed 3 nights in April 2017
good customer services”
The staff are very nice and kind.
Reviewed April 17, 2017
9.6
Exceptional
agria from Indonesia
Couple
Small Double Bed Smoking
Stayed 1 night in April 2017
Great Hotel, near osaka castle, Nice nighbourhood”
All is good about this hotel, i'll recommend to everyone, dont forget to take a few walk near hotel theres nice park and nice neighbour
Reviewed April 13, 2017
7.2
Very good
Benjamin from Canada
Solo traveler
Standard Twin Room Non-Smoking
Stayed 2 nights in April 2017
Very good”
The wifi was the slowest yet. I was unable to upload the photos I took during the day since the transfers would fail constantly. That was the biggest bummer for us and the main reason I wouldn't recommend. We had trouble with the hot water but that might just be because we didn't know how to operate the machine that deals with water temperature. The laundromat was overcrowded, but this might not always be the case. Room was of a good size and had all the things we needed and even a small stove. Staff was very nice and helpful.
Reviewed April 11, 2017
9.2
Exceptional
Sharifah from Malaysia
Family with young children
Standard Quadruple Smoking
Stayed 3 nights in March 2017
Convenient,clean and cofortable”
The price is affordable especially because the rooms have kitchenettes and utensils and we can save on food,becaue its diffucult to get halal food outside. The quad rooms are so comfortable and spacious also the standard twin rooms. Close to a beautiful park, osaka castle and convenient stores. The laundry helps keep our children's clothes clean.
Reviewed April 01, 2017
12345
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