Hotel New Hankyu Osaka
Newly renovated
2018

Hotel New Hankyu Osaka

1-1-35, Shibata, Kita-Ku, Umeda, Osaka, Japan, 530-8310
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 Hotel New Hankyu Osaka
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     Hotel New Hankyu Osaka

    Guest reviews

    8.2
    Excellent
    /10
    (5116 reviews)See what guests said
    8.3
    Excellent service
    Recommended by 89% of guests

    Property highlights

    • 100 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 27 times since yesterday | 11 travelers are looking at this property right now
    Exceptional
    Location
    9.5
    See map
    Exceptional location - 2.35 kilometers from city center
    Nearby
    Popular
  • Hankyu Sanbangai60 m
  • Shin-Umeda Shokudogai120 m
  • Yodobashi Camera130 m
  • Tsuruno Chaya Mark190 m
  • Saizenji Temple210 m
  • Hankyu Department Store210 m
  • Baton d'or, Hankyu Umeda Honten230 m
  • EST240 m
  • HEP FIVE Ferris Wheel270 m
  • Hep Five / Navio Shopping Complex270 m
  • Value for money7.6
    Location rating9.5
    Nearest airportOsaka International Airport (ITM)
    Distance to airport10.8 km
    Select your room
    Connecting Family Rooms - Non-Smoking
    Connecting Family Rooms - Non-Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Non-smoking
    • 4 single beds and 2 semi do...
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    Connecting Family Room
    Connecting Family Room
    ...
    • Room size: 47 m²/506 ft²
    • Smoking allowed
    • 4 single beds and 2 semi do...
    Enter dates to see prices
    Executive Twin Room for 3 People - Non-Smoking
    Executive Twin Room for 3 People - Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 2 semi double beds or 1 sof...
    Enter dates to see prices
    Executive Triple Room - Non-Smoking
    Executive Triple Room - Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Non-smoking
    • 1 single bed and 2 semi dou...
    Enter dates to see prices
    Japanese Western Style Non-Smoking
    Japanese Western Style Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds or 2 futons
    Enter dates to see prices
    Economy Twin Non-Smoking
    Economy Twin Non-Smoking
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Triple - Non-Smoking
    Triple - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 single bed and 2 semi dou...
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 27 m²/291 ft²
    • Smoking allowed
    • 1 single bed and 2 semi dou...
    Enter dates to see prices
    Double Non-Smoking
    Double Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Economy Double Smoking
    Economy Double Smoking
    ...
    • Room size: 17 m²/183 ft²
    • Smoking allowed
    • 1 double bed
    Enter dates to see prices
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    More about Hotel New Hankyu Osaka

    More about Hotel New Hankyu Osaka

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Nihonbashi Karari Hankyu Sanbangai
    30 m Japanese
    Japanese Cuisine Naniwa Tachibana
    40 m Japanese
    Tonkatsu Umehachi Hankyu Sanbangai
    50 m Japanese
    Cafe
    Cafe
    Patisserie Stressed
    340 m Cafe
    Hiro Coffee Daimaru Umeda
    360 m Cafe
    Triton Cafe Umeda
    380 m Cafe
    Asian cuisine
    Asian cuisine
    Singapore Seafood Republic Daimaru Umeda
    360 m Asian, Seafood, Singaporean
    Miyakosoba Nakatsu
    500 m Asian
    Ifu-doudou Osaka Umeda Higashidori
    570 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (5116)Booking.com Reviews (756)
    8.2
    /
    10
    Cleanliness8.1
    Facilities7.5
    Location9.5
    Room comfort and quality7.3
    Service8.3
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (5116)
    All room types

    Show reviews that mention 

    Showing 2959 verified guest comments
    12345
    6.0
    Kathryn from Australia
    Couple
    Standard Twin Non-Smoking
    Stayed 2 nights in February 2019
    Above average”
    Very overpriced for the size of room we got. although location was convenient because it was close to Osaka station, the room itself was not very impressive, not a lot of room, bed only had 1 pillow and wasnt very comfortable. Breakfast was okay though probably the only thing that was good about the hotel. Also hard to find where the hotel was initially specially with carrying luggages.
    Reviewed February 14, 2019
    8.0
    Excellent
    Michelle from Japan
    Solo traveler
    Standard Twin Non-Smoking
    Stayed 1 night in February 2019
    Great location and staff”
    Location is fantastic with very polite and welcoming staff. The breakfast buffet was nothing to brag about and the room was average Japanese size but a little old, musty smell which made it difficult to have a good nights sleep.
    Reviewed February 11, 2019
    10.0
    Exceptional
    Bettina from Australia
    Family with young children
    Forth
    Stayed 1 night in January 2019
    Perfect location with late check out”
    This was a great base for an overnight stop in Osaka before flying out the next night to Australia. We could see the hotel as we pulled into the station - it is right next to the JR station towards the metro station. It was a little hard to find the entrance - follow the signs to the airport limousine as the entry is right next to it. We had an afternoon in Osaka and were able to check in at 3. We had a small room with 4 beds which was perfectly comfortable for our short stay. The 12 noon checkout meant we could have a relaxing morning ahead of our late night flight. We then used the airport limousine to get to the airport (it is actually a bus that goes direct from outside the hotel to the airport) so was very convenient.
    Reviewed January 14, 2019
    9.6
    Exceptional
    JANE from Malaysia
    Group
    Economy Twin Non-Smoking
    Stayed 3 nights in December 2018
    Excellent location”
    Excellent location as what had reviewed by all the customers. Easy access to public transports, walking distance to subway (Umeda) and Osaka station for JR. Airport shuttle bus service to terminal 1 and 2 (every 15 mins) available just outside of the hotel at 1550 yen for adults. Many eateries, and shopping malls surrounding this hotel. Room is slightly small but I am fine with it. Hotel staff can speak English, very helpful and attentive.
    Reviewed January 02, 2019
    10.0
    Exceptional
    CHEO from Singapore
    Family with teens
    Triple
    Stayed 1 night in November 2018
    Fantastic location”
    We have booked a triple bed room. The room is spacious by Japan standard, the staff is very attentive and helpful. There is a airport bus just outside the hotel entrance. Lots of shopping and F&B choice within the walking distance from the hotel. Will stay here again.
    Reviewed December 04, 2018
    8.4
    Excellent
    Kay from Hong Kong
    Couple
    Standard Twin Non-Smoking
    Stayed 3 nights in September 2018
    Excellent location”
    You could easily take limousine bus from the international airport to this hotel where the bus stop is right at the entrance. It's located just steps away from underground and JR. Lots of restaurants are close by with underground shopping area. It's my second stay here. One treasure that I found this time was the little coffee shop with delicious cake.
    Reviewed December 02, 2018
    8.0
    Excellent
    Mee from Singapore
    Family with teens
    Forth
    Stayed 4 nights in November 2018
    Very good”
    We booked a Forth room (for four persons) for 4 nights. The room was very small but came with good sized beds for all of us. Location was great with lots of food options. The pillow and bed were great but didn’t like the blanket. Felt that the room was not as well designed as the one (for 4 people) in Its Kyoto property. This one had a lot of unusable space. However with its great location and breakfast thrown in, it’s still a reasonable deal.
    Reviewed December 02, 2018
    8.4
    Excellent
    Nix
    Family with teens
    Connecting Family Rooms - Non-Smoking
    Stayed 2 nights in January 2019
    Convenient and stress free”
    1. Airport Limousine Bus so convenient. 2. Transportation - friendly. Very accessible to different areas 3. Shopping centers are nearby 4. Courteous staff 5. Food: you can choose either buffet or pre-set meals. If you miss breakfast, they can still care lunch for you! 6. One foot away from the famous ramen hub, Ichiran 7. 30 min drive to USJ (via cab) Overall it was a nice short trip. Will definitely come back! :)
    Reviewed January 25, 2019
    8.0
    Excellent
    Cecilia from Singapore
    Group
    Executive Twin Room for 3 People - Non-Smoking
    Stayed 3 nights in January 2019
    A good hotel with convenient location and helpful staff”
    A good hotel with convenient location and helpful staffs. But we couldn't adjust the temperature in our room. So our room is always warm and stuffy despite it is winter time.
    Reviewed February 09, 2019
    10.0
    Exceptional
    CELESTE from Philippines
    Group
    Forth
    Stayed 2 nights in November 2018
    repeat guest”
    I toured my three friends in Japan and I immediately offered the hotel for us to stay at. The quad room is reasonably priced. The location can't be beat, with Umeda and Osaka stations nearby and lots of shops surrounding the hotel. The airport bus stops just outside the hotel door. Breakfast is ok for the rate. Great that you have two options of where to avail of the daily breakfast.
    Reviewed November 14, 2018
    9.6
    Exceptional
    Mary from Philippines
    Family with teens
    Triple - Non-Smoking
    Stayed 6 nights in October 2018
    My stay in Hotel New Hankyu”
    The hotel is across the umeda airport limousine station so very convenient for airport drop-off and pick-up. It is adjacent to subway station for midosuji, hankyu and JR lines making means of transportation convenient. It is surrounded by shopping malls and restaurants. Staff at front desk are very courteous, can understand and speak English and helpful. Rooms are very clean and bigger than usual compared with other hotels in Osaka. They have repacking / weighing room in the lobby which is very useful and convenient after last minute shopping. The only downside in this hotel room is that you can hear the sound of trains leaving the umeda station. Sound is tolerable and not irritating though.
    Reviewed November 05, 2018
    8.8
    Excellent
    Man from China
    Couple
    Double Non-Smoking
    Stayed 1 night in October 2018
    The room is clean and tidy. Wifi is stable and fast. Staff are very friendly and professional.”
    Location is also good but not well connected to JR. The signs showing the way to hotel from JR station is a bit confusing. Especially when we were bringing two big luggages and searching for the hotel.
    Reviewed November 02, 2018
    8.4
    Excellent
    Kenneth from Malaysia
    Couple
    Economy Double Non-Smoking
    Stayed 2 nights in August 2018
    Excellent”
    Clean rooms, comfortable beds, bigger sized rooms than usual japanese hotels. Quite a distance walk to our room though but the cleaning ladies greeted us all the way so felt very welcomed. Location to shops is perfect and is next to the airport bus pick up and drop off. So if you have an early flight or late night flight this is a perfect place to stay and would stay here again if i visit Osaka.
    Reviewed October 24, 2018
    5.2
    Pong from Thailand
    Family with teens
    Standard Twin Non-Smoking
    Stayed 2 nights in January 2019
    The room is so old doesn’t reflect similarity to downstair front”
    The room seems to be built for many years and it seems not to undergoes any renovation. The accommodation floor looks scary and the environment looks scary as well. The front is so hectic and not so well organized
    Reviewed January 09, 2019
    9.6
    Exceptional
    Joshua from United States
    Family with young children
    Economy Twin Non-Smoking
    Stayed 1 night in December 2018
    Good location at an AWESOME price.”
    We are an American traveling family and we felt very comfortable with the staff, facilities and price. Located right in the heart of everything. Very friendly staff willing to help us out with anything.
    Reviewed December 27, 2018
    7.6
    Very good
    Christopher from Singapore
    Couple
    Standard Twin Non-Smoking
    Stayed 4 nights in December 2018
    Room in Hotel New Hankyu”
    I was with the hotel from 12 to 16 Dec this year and the 2nd time after last year's experience. Love the location which is just opposite the airport bus pick up point. Room was rather small , if you are big size., then have to book a bigger room. Cleanliness is good as they will clear the room as usual.
    Reviewed December 20, 2018
    6.0
    ChongTian from Singapore
    Family with teens
    Double Non-Smoking
    Stayed 6 nights in December 2018
    very small hotel room”
    everything is in mini size here from the size of the room to size of the toilet, bath, towels and even the cups. the toilet door cannot even be fully opened into the room. not sure if its because we arrived at night and was assigned the room next to the fire escape. the staff is somewhat friendly but speak little English.
    Reviewed December 11, 2018
    Thank you for staying at our Hotel New Hankyu Osaka. We apologize fot not being able to satisfy you during your stay. We will try to prepare the room you want if available so feel free to contact us in advance. We are looking forward to having you stay at our hotel next time. Osaka New Hankyu Hotel Reception desk
    Responded December 16, 2018
    Hotel New Hankyu Osaka
    7.6
    Very good
    KAI
    Solo traveler
    Single Bed Room
    Stayed 1 night in December 2018
    Location”
    It’s very close to the airport transfer. But the room is very small and they are very calculative. A night before I was staying in a double bed room and the next day, I requested that I be continued to stay in the room but my request was being denied. However, I had a similar request and was accepted by another hotel without any need for increase in room rate.
    Reviewed December 09, 2018
    7.2
    Very good
    Vincent from Hong Kong
    Solo traveler
    Economy Twin Non-Smoking
    Stayed 4 nights in November 2018
    High price for small room but staff was excellent!”
    Excellent location. Airport bus terminal just next door. Room was small and facilities were mediocre for the price I paid. There was no safe in the room! This is a 4* hotel. Apart from the crammed room, staff was extremely helpful and efficient. I left a bunch of important keys in the room when I checked out. They managed to notify me about the keys when I went back to fetch my left luggage. I would commend the staff at Concierge and also Housekeeping staff.
    Reviewed December 06, 2018
    4.0
    Po from Hong Kong
    Family with teens
    Triple - Non-Smoking
    Stayed 4 nights in November 2018
    Acceptable”
    They had arranged a very very bad Triple room and located in the end of the Corridor, the room was very small, very dark and the feeling no good (strange) after access. The staff cannot speak english and they hang up my call serveral times.. at tat moment we don't know how to do and then I went to front desk to nego with them directly.. Fianlly they used the translator to communicate with us and change the other room for us after 1pm.. in fact, Our flight arrived in the early morning at 6am on 30/Nov, so that we paid one more previous night (29/Nov) in order to hv a good sleep after arrive hotel. But we don't know why they hv a such bad arrangement to us...
    Reviewed December 06, 2018
    Thank you for staying at our Osaka New Hankyu Hotel. We apologize for the unconvenience during your stay at our hotel. Also, we are sorry about our hotel's unwell trained staff. Taking your comment sincerely, we will try to improve this problem. We are looking forward to having you stay at our hotel next time. Osaka New Hankyu Hotel Reception desk
    Responded December 09, 2018
    Hotel New Hankyu Osaka
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    • Exceptional location
    • Umeda Sky Building
    • Umeda Train Station is within 0.1 km