Hotel New Otani Hakata
Hotel New Otani Hakata
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"Friendly and helpful staff, near train station & supermarket"

Michelle

24 April 2018

Triple Non Smoking - Bed Hotel New Otani Hakata
Triple Non Smoking - Bed
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Lobby Hotel New Otani Hakata
Lobby
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Lobby Hotel New Otani Hakata
Lobby
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Interior view Hotel New Otani Hakata
Interior view
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Excellent
Location
8.0
See all 65 photos Hotel New Otani Hakata
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Hotel New Otani Hakata

Excellent location
Stay in the heart of Fukuoka - See what's nearby
Excellent
From 433 reviewsSee what guests said
8.2
Recommended by 89% of guests
  • 110 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Japanese Style Non-Smoking
Japanese Style Non-Smoking
...
  • City view
  • 79 m²/850 ft²
  • 3 futons
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Executive Double Room Non-Smoking
Executive Double Room Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 queen bed
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Executive Double Room - Smoking
Executive Double Room - Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 queen bed
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Moderate Single Smoking
Moderate Single Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 single bed
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Moderate Twin Non-Smoking
Moderate Twin Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds
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Moderate Double Smoking
Moderate Double Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 double bed
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Moderate Twin Smoking
Moderate Twin Smoking
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds
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Executive Single
Executive Single
...
  • City view
  • 26 m²/280 ft²
  • 1 single bed
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Moderate Single Non-Smoking
Moderate Single Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 1 single bed
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Executive Twin Non-Smoking
Executive Twin Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds
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More about Hotel New Otani Hakata

More about Hotel New Otani Hakata

"Comfortable room and good location."

Reviewed 11 April 2018

Bill from Canada

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Senbazuru
10 m Japanese
Sushi to Japanese cuisine Yamanaka Hotel New Otani Hakata
10 m Japanese, Sushi
Sushi Atsuga
40 m Japanese, Sushi
Asian cuisine
Asian cuisine
Tenshinrotaipei
220 m Asian, Taiwanese
Yamanaka Honten
280 m Asian, Japanese, Sushi
Hakata Sanuki udon soba Watanabedori
380 m Asian
Pub
Pub
Rooftop Garden Agus Nakasu
1.1 km Pub
Escale
1.3 km Pub
Irish Pub The Hakata Harp
1.4 km Pub

What they offer

"Clean and tidy room with staff service mind"

Athithan from Thailand

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (433)Booking.com Reviews (1003)
8.2
Cleanliness8.5
Facilities8.0
Location8.0
Room comfort and quality8.3
Service8.7
Value for money8.1
Provided by verified guests of Agoda
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한국어
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Room type
Triple Non Smoking
Executive Twin Non-Smoking
Moderate Double Non-Smoking
Moderate Single Smoking
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Showing 230 verified guest comments
12345
9.6
Exceptional
Pui from Hong Kong
Family with young children
Moderate Single Non-Smoking
Stayed 1 night in August 2018
Staff are very nice and helpful ”
Room are relatively big in comparison with other hotels in Japan. Staff are very nice and helpful.
Reviewed September 06, 2018
9.6
Exceptional
Cheuk from Hong Kong
Group
Moderate Twin Room with Extra Bed - Non-Smoking
Stayed 7 nights in August 2018
Very Very Very Good!!”
The room is clean with quite comfortable bed. This hotel nearby Subway system and Hakata Station. Tourists can easily go to any places. The staffs are very helpful and they always try their best to help us to solve problems. It was a superb experience for us and we will stay here again if we go to Hakata again in future.
Reviewed August 31, 2018
8.4
Excellent
Lina from Hong Kong
Family with young children
Triple Non Smoking
Stayed 3 nights in July 2018
Overall very good”
Good location 10 min. Walk to Tenjin and 1 min. Walk to subway and a local supermarket. Nice breakfast as well.
Reviewed July 07, 2018
8.8
Excellent
Junghwan from Philippines
Family with teens
Triple Non Smoking
Stayed 1 night in June 2018
Lovely Stay ! ”
Staff was very helpful. The place was nice. Wonderful stay but there was a weird massage place on our floor that looked a bit off.
Reviewed June 18, 2018
6.0
DELFIN from Philippines
Family with young children
Executive Twin Non-Smoking
Stayed 3 nights in June 2018
Above average”
Ask the staff in restaurant to learn more english
Reviewed June 17, 2018
6.8
Good
Chee from Singapore
Family with young children
Triple Non Smoking
Stayed 1 night in June 2018
Good”
Need to beef up customer service. I wanted to borrow the weighing strap to weigh my luggages which is very small and mobile but the staff just rejected me without giving me a valid reason.
Reviewed June 15, 2018
8.4
Excellent
Peng from Singapore
Family with teens
Semi Double Room - Non-Smoking
Stayed 1 night in October 2017
Family stay”
Meet expectations of an established hotel chain that carries the New Otani name. Premises are clean and the staff are courteous and efficient. Signs of aging evident though.
Reviewed May 27, 2018
10.0
Exceptional
Michelle from Singapore
Family with teens
Run of House
Stayed 2 nights in February 2018
Will recommend”
Friendly and helpful staff, near train station & supermarket
Reviewed April 24, 2018
10.0
Exceptional
Michelle from Singapore
Family with teens
Run of House
Stayed 2 nights in February 2018
Will recommend!”
Right outside the train station and supermarket with nice breakfast spots around. Staff is friendly. Chinese restaurant had surprisingly good food.
Reviewed April 24, 2018
9.6
Exceptional
Athithan from Thailand
Family with young children
Twin Room
Stayed 3 nights in December 2017
good location”
clean and tidy room with staff service mind
Reviewed April 19, 2018
9.6
Exceptional
Athithan from Thailand
Family with young children
Stayed 3 nights in December 2017
good location”
you can only walk to shopping mall near by room is clean and tidy kids also like this hotel
Reviewed April 19, 2018
9.2
Exceptional
Athithan from Thailand
Family with young children
Moderate Double Non-Smoking
Stayed 3 nights in December 2017
good location”
clean and tidy room hotel located near by shopping place and subway easy to catch a train to other city
Reviewed April 19, 2018
8.4
Excellent
Bill from Canada
Couple
Moderate Twin Non-Smoking
Stayed 1 night in April 2018
Enjoyable stay”
Comfortable room and good location. Staff was extremely helpful and pleasant.
Reviewed April 11, 2018
6.4
Good
Jessica from Australia
Family with young children
Moderate Twin Non-Smoking
Stayed 3 nights in March 2018
Good”
The staff at New Otani was rude and not friendly at all.
Reviewed April 09, 2018
10.0
Exceptional
Joy from South Korea
Family with young children
Triple Non Smoking
Stayed 3 nights in March 2018
Excellent hotel in Fukuoka ”
We were so happy with our stay at the New Otani Hakata. The staff was warm and helpful, and my children were delighted by the bags of goodies they received at check-in. Our room was just big enough for the three beds, but it had everything we needed including a small refrigerator and electric kettle. The location was excellent for getting around on public transportation. I can’t imagine having a more pleasant stay in Fukuoka.
Reviewed March 31, 2018
8.8
Excellent
KIM
Family with teens
Triple Non Smoking
Stayed 1 night in January 2018
good”
sogood!!!
Reviewed February 19, 2018
7.6
Very good
Shigematsu from United States
Family with teens
Moderate Twin Non-Smoking
Stayed 2 nights in February 2018
Very good”
Even I sent e-mail to New Otani Hakata to explain who are staying three rooms before we arrived their hotel. It took 10 min to find my e-mail and It took longer than expected hotel check-in. I like the location of hotel. It is very convenient to access public transportation. Breakfast buffet is decent.
Reviewed February 17, 2018
9.2
Exceptional
Tam from Hong Kong
Group
Connecting Room - Non-Smoking
Stayed 1 night in June 2017
good for short stay”
booked the connecting room with 4 beds, value for money abit far from shopping area (at least 10mins walking distance) 24hours supermarket nearby (small size)
Reviewed February 13, 2018
8.0
Excellent
Chong from Portugal
Family with teens
Connecting Room - Non-Smoking
Stayed 1 night in December 2017
Location is convenient”
Connecting rooms for family with big kids are big and convenient which we can stay together with plenty of space.
Reviewed December 30, 2017
9.6
Exceptional
Alberto from Philippines
Family with teens
Triple Non Smoking
Stayed 2 nights in December 2017
City center”
City intersection center location. Very accommodating and warm atmosphere kind of hotel. Good hotel staff. Under the hotel and across the intersection are restaurants, groceries, and hospital 500 meters away.
Reviewed December 28, 2017
12345
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