Hotel New Otani Osaka
Hotel New Otani Osaka
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"Big bedroom with nice view."

Ariya

22 April 2018

Single City View - Room plan Hotel New Otani Osaka
Single City View - Room plan
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Lobby Hotel New Otani Osaka
Lobby
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Interior view Hotel New Otani Osaka
Interior view
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Swimming pool Hotel New Otani Osaka
Swimming pool
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Excellent
Location
8.3
See all 65 photos Hotel New Otani Osaka
See all 65 photos
Removed from saved list
2017

Hotel New Otani Osaka

Excellent location
See what's nearby
Excellent
From 1892 reviewsSee what guests said
8.6
Recommended by 92% of guests
Value for money8.3
Distance to city center2 km
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport13.8 km
Has restaurantYes
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 66 times this week | 10 travelers are looking at this property right now
Single Non-Smoking City View
Single Non-Smoking City View
...
  • City view
  • 20 m²/215 ft²
  • 1 single bed
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Small Double Non-Smoking
Small Double Non-Smoking
...
  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Superior Castle View Double - Non-Smoking
Superior Castle View Double - Non-Smoking
...
  • Park view
  • 30 m²/323 ft²
  • 1 queen bed
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Town View Semi Double
Town View Semi Double
...
  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Family Suite Non Smoking
Family Suite Non Smoking
...
  • Park view
  • 70 m²/753 ft²
  • 5 single beds
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Quadruple Family
Quadruple Family
...
  • Park view
  • 40 m²/431 ft²
  • 2 single beds or 2 sofa bed...
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Run of House - Non-Smoking
Run of House - Non-Smoking
...
  • City view
  • 30 m²/323 ft²
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Japanese Style Suite - Non-Smoking
Japanese Style Suite - Non-Smoking
...
  • Park view
  • 60 m²/646 ft²
  • 4 futons
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City View Triple Room - Non-Smoking
City View Triple Room - Non-Smoking
...
  • City view
  • 30 m²/323 ft²
  • 3 single beds
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Superior Castle View Twin - Non-Smoking
Superior Castle View Twin - Non-Smoking
...
  • Park view
  • 30 m²/323 ft²
  • 2 single beds
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More about Hotel New Otani Osaka

More about Hotel New Otani Osaka

"All good, friendly staff, nice room, comfy bed, great view!"

Reviewed 14 September 2017

Jungsun from South Korea

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Kidokoro Isshin
10 m Japanese
Sukiyaki Shabushabu Fujio
10 m Japanese
Mikan
10 m Japanese
Cafe
Cafe
Satsuki Lounge
10 m Cafe
Saikai
680 m Cafe
Crescent
680 m Cafe
Asian cuisine
Asian cuisine
Dotombori Imai Hotel New Otani Osaka
10 m Asian
Kineya
680 m Asian
Vege-tejiya Tenmanbashi
1.6 km Asian, Korean

What they offer

"Room were spacious and with a good view."

Erkko from Estonia

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1892)Booking.com Reviews (2190)
8.6
Cleanliness9.0
Facilities8.4
Location8.3
Room comfort and quality8.8
Service9.0
Value for money8.3
Provided by verified guests of Agoda
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Town View Semi Double
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Showing 1271 verified guest comments
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9.2
Exceptional
Kim from Australia
Couple
Superior Double - Non-Smoking
Stayed 1 night in September 2018
Great location”
We booked at the last minute because our Kumano Kodo trek was cancelled due to typhoon Jebi. We did not use the restaurants in lobby, instead walked over to Kyobashi and enjoy great food from a restaurant with just ‘Dining’ on its name, it’s to the left along the station. Hotel staffs are very polite. Room are spacious, but amenities dated. Nice hotel, close to train station, away from the hustle and bustle.
Reviewed September 07, 2018
9.2
Exceptional
Kim from Australia
Couple
Small Double Non-Smoking
Stayed 1 night in September 2018
Osaka castle”
We love this hotel because it’s quiet here and only 3 train station away from Osaka station. Walk over to Kyobashi station for all the local food join for dinner, along the railway, the restaurant has only ‘dining’ word on its signage, but beautiful food & reasonable price. We stayed in our room and see the destruction caused by super typhoon Jebi sweeping through, even felt the building swayed slightly on floor 13.
Reviewed September 05, 2018
6.8
Good
Christian from United Kingdom
Couple
Standard Small Double Room - Non-Smoking
Stayed 2 nights in August 2018
has seen better days”
The entire hotel smells of old cigarette smoke. Rooms and public areas are in need of refurbishment. The carpets appear to be 80s originals which would explain the smell. It seems the hotel is trying to charge extra for everything including access to the swimming pool. It is not intrinsically a bad hotel and front office staff was extremely helpful but don't expect a five star experience at a discount price. The price is lower than alternative options because the quality is equally lower.
Reviewed September 03, 2018
10.0
Exceptional
SANGHYUK from South Korea
Family with young children
Superior Castle View Twin - Non-Smoking
Stayed 3 nights in October 2017
GOOD”
GOOD
Reviewed September 03, 2018
4.0
Paula from Australia
Couple
Superior Room - 2 persons
Stayed 3 nights in August 2018
Not the best value for money. I would not recommend family to stay here.”
Only good for viewing the Osaka Castle at night.
Reviewed August 27, 2018
8.4
Excellent
chungyeob from South Korea
Family with teens
Superior Room - 2 persons
Stayed 1 night in July 2018
The best view I've ever seen s good hotel. (Castle Osaka view)”
But I have a complain. One. I chose a non-smoking room. There was s smell of tobacco in my room. Two. The front employee was unfriendly.
Reviewed August 21, 2018
2.8
Daniel from Australia
Family with young children
Superior Room - 2 persons
Stayed 2 nights in August 2018
Additional charges for everything!!”
We stayed here with a 6 year old and a 1 year old. Worst hotel we gave stayed in, in all of Japan! We booked here because they advertised free breakfast, pool and free for kids under 6 etc. When we got there, they would not allow check in even one second before 2pm, and made us wait while the staff just sat there right up until 2 pm on the dot. Then once it was time, they told us go to the back of the line of a huge tour group! They then gave us a smoking room, when we have young children. It absolutely stunk! When we went down to the pool with the kids they said it would cost 2,000 yen per adult and 1,000 yen per child just to access the hotels own pool!! They advertise this pool as a main photo and feature, but then charge you a huge price just to use it! Then for breakfast, they only gave us breakfast vouchers for the adults, even though we clearly booked a room for 2 adults and 2 kids. Then they tried to bill us 2,200
Reviewed August 18, 2018
10.0
Exceptional
JIYUN
Family with young children
Superior Room - 2 persons
Stayed 2 nights in August 2018
Very convenient and kind hotel”
I bring two kids they are very happy with pool and room condition, my wife aswell. I feel kind hospitallities
Reviewed August 06, 2018
8.0
Excellent
Kin from Hong Kong
Couple
Superior Triple - Non-Smoking
Stayed 1 night in December 2017
Generally good”
large room space. Generally clean and tidy, good service on concierge and house keeping.
Reviewed July 28, 2018
7.6
Very good
Serena from Australia
Family with young children
Run of House - Non-Smoking
Stayed 2 nights in July 2018
Perfect location but if you have young children, be mindful of the hotel's business clientele. ”
This hotel is in a perfect location - Osaka Castle is right next door. This was great for us as our daughter was too young for Universal Studios and we only had a day in the city. Something to bear in mind when booking with kids is that the hotel is in the middle of the business district and while children are perfectly welcome, you'll notice a general aura in the hotel (especially during breakfast or in the downstairs lobby) and kids running around or making loud noise will upset that aura. We had a great time staying with our two year old, the staff were kind and I'd recommend the hotel but just bear in mind that you'll feel the need to make sure your child is really well behaved due to the obvious clientele. Also, if you want to do washing, the nearest laundromat is around 900m away and there are no coin washers at the hotel. The hotel is, however, a short walk from the Castle Park's very awesome outdoor playground.
Reviewed July 21, 2018
6.8
Good
Jean from United States
Solo traveler
Superior Castle View Twin - Non-Smoking
Stayed 2 nights in July 2018
Rooms large & comfortable but outdated . Would recommend to friend with explanation. ”
All restaurants were very expensive. Fortunately Lawson’s and train station closeby. Definitely not a hotel for large families unless you have a pocketbook to match. Other than visiting the temple grounds not much to do in the immediate area.
Reviewed July 18, 2018
10.0
Exceptional
Valentina from New Zealand
Family with teens
Superior Triple - Non-Smoking
Stayed 2 nights in July 2018
Great hotel”
Nice, clean, good rooms, near the station. Highly recommended.
Reviewed July 11, 2018
8.8
Excellent
James from United States
Family with teens
Superior Room - 2 persons
Stayed 3 nights in July 2018
Excellent”
Renovated business style hotel. Rooms are larger than most Japanese hotels. Friendly and helpful staff. Hotel managers were extremely helpful. Fairly quiet area. Very close to Osaka Castle. Limited adjacent night life. Close to three train stations (3 to 7 minute walk depending on which one) which makes getting around pretty easy. Starbucks close by; surrounding food is slightly limited but doable.
Reviewed July 08, 2018
8.8
Excellent
Chris from Singapore
Family with young children
City View Triple Room - Non-Smoking
Stayed 2 nights in November 2017
Hotel with a great view of Osaka castle”
Very spacious room at an affordable price. I would come back again should I travel to Osaka in the future.
Reviewed July 07, 2018
8.0
Excellent
Leonardo from Hong Kong
Family with teens
City View Triple Room - Non-Smoking
Stayed 1 night in June 2018
Good service and convenient location”
The hotel is an old school five star. Very good service but facilities and amenities are a bit outdated. Breakfast had a lot of choice but the quality was low. Conveniently located near a metro station and just a few steps away from the Osaka castle, it’s quite convenient to get around. Overall, good but needs some refreshment.
Reviewed July 04, 2018
10.0
Exceptional
Chek-Ming from Singapore
Family with teens
City View Triple Room - Non-Smoking
Stayed 8 nights in June 2018
Charming and spacious hotel. Quiet surrounding and close to train stations. ”
Spacious room by Osaka std. Beautiful lobby that is very welcoming. Close to Osaka Jo Terrace that provides dining options. Very easy to get around because close to Osaka Loop and subway.
Reviewed June 24, 2018
9.6
Exceptional
Tommy from United States
Family with young children
Quadruple Family
Stayed 1 night in June 2018
Excellent Hotel”
Excellent Hotel, would highly recommend
Reviewed June 18, 2018
10.0
Exceptional
Jackie from United States
Family with teens
Quadruple Family
Stayed 3 nights in June 2018
Exceptional”
Love this hotel!! The staff are super friendly and professional. We never run out amenities provide from the hotel room. The hotel close to JR station makes it very convenient to go to town.
Reviewed June 12, 2018
10.0
Exceptional
Dhanajaya from Indonesia
Couple
Town View Semi Double
Stayed 2 nights in October 2017
Amazing Hospitality”
The place so close with the train station . We booked this for our honeymoon trip and this was the best experience.. even the staff was so bright and kind.. Thank you so much Otani Hotel
Reviewed June 07, 2018
9.2
Exceptional
Candy from United States
Couple
Superior Castle View Double - Non-Smoking
Stayed 3 nights in May 2018
Excellent View”
2 of us stayed in this hotel to visit Osaka for the first time. The location is great as it is close to train stations. There are many restaurants and convenience stores within minutes of walking. It also has a great view as it is right across from the Osaka Castle and the Osaka hall. The staffs are very helpful as they would carry your luggage, guide you to your room, and accept packages for you. We were also lucky enough to get our room upgraded to a bigger room when we check in later at night. The only con is that the hotel is a bit old and there are no power outlets by the bed.
Reviewed June 04, 2018
12345
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