Hotel New Otani Tokyo The Main
Hotel New Otani Tokyo The Main
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"Will definitely stay again :)"

Chanho

20 April 2018

Business Single Room - Guestroom Hotel New Otani Tokyo The Main
Business Single Room - Guestroom
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Lobby Hotel New Otani Tokyo The Main
Lobby
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Interior view Hotel New Otani Tokyo The Main
Interior view
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Swimming pool Hotel New Otani Tokyo The Main
Swimming pool
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Excellent
Location
8.5
See all 65 photos Hotel New Otani Tokyo The Main
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Hotel New Otani Tokyo The Main

Excellent location
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Excellent
From 1118 reviewsSee what guests said
8.4
Recommended by 93% of guests
  • 510 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times in the last 24 hours | 53 travelers are looking at this property right now
Premium Deluxe Twin Room
Premium Deluxe Twin Room
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Premium Double or Twin
Premium Double or Twin
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed or 2 single be...
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Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Deluxe Double or Twin
Deluxe Double or Twin
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed or 2 single be...
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Standard Double Or Twin Bed
Standard Double Or Twin Bed
...
  • City view
  • 36 m²/388 ft²
  • 1 double bed or 2 single be...
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Deluxe King Room - Non-Smoking
Deluxe King Room - Non-Smoking
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed
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Deluxe Triple Room - Non-Smoking
Deluxe Triple Room - Non-Smoking
...
  • City view
  • 45 m²/484 ft²
  • 3 single beds
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Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • City view
  • 26 m²/280 ft²
  • 2 single beds
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Standard King Non Smoking
Standard King Non Smoking
...
  • City view
  • 36 m²/388 ft²
  • 1 double bed
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Run of House Construction Side - Non-Smoking
Run of House Construction Side - Non-Smoking
...
  • 36 m²/388 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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More about Hotel New Otani Tokyo The Main

More about Hotel New Otani Tokyo The Main

"Staff are very kind and helpful."

Reviewed 05 February 2018

Jennifer from Canada

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great hotel definitely stay here on our next trip!!!!!"

Rob from Australia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1118)Booking.com Reviews (822)
8.4
Cleanliness8.8
Facilities8.6
Location8.5
Room comfort and quality8.6
Service8.6
Value for money8.0
Provided by verified guests of Agoda
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Showing 867 verified guest comments
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4.8
matthew from United Kingdom
Business traveler
Run of House Construction Side - Non-Smoking
Stayed 3 nights in July 2018
Acceptable”
Overpriced hotel. Restaurants don’t open late. Had to pay to use the hote pool. Gym is not a gym. No weights. Was charged local taxes when my agoda booking said it already included taxes. Not a very good experience at all.
Reviewed July 28, 2018
8.4
Excellent
Katherine from United States
Couple
Standard King Non Smoking
Stayed 4 nights in July 2018
Wonderful stay”
My husband stayed at the New Otani many decades ago for business and recommended it for this tip. It proved to be a wonderful suggestion - great location,great room and very friendly staff. Out room had the best shower I have ever had! Thank you New Otani!
Reviewed July 27, 2018
9.2
Exceptional
ZhiXin from China
Solo traveler
Standard Double Or Twin Bed
Stayed 3 nights in May 2018
Sleep great and feel at home!”
The room is quiet and comfortable that I felt sleep at home . A great hotel with good city view and a beautiful garden.
Reviewed July 23, 2018
8.4
Excellent
Katarina from Canada
Solo traveler
Business Double
Stayed 2 nights in June 2018
Beautiful Oasis in the city”
This hotel was a great spot to rest up and get over jet lag! The gardens were stunning and a nice way to wander around and unwind. The room was a bit small but not unexpected for Tokyo. The staff were all very friendly and helpful. For the most part they spoke great English, which is better than my Japanese!
Reviewed June 28, 2018
10.0
Exceptional
Herbert from United States
Group
Standard Triple
Stayed 2 nights in April 2018
Exceptional”
Excellent hotel, excellent staff, super clean rooms. Will stay here again in the future.
Reviewed June 23, 2018
10.0
Exceptional
Herbert from United States
Group
Standard King Non Smoking
Stayed 2 nights in April 2018
Exceptional”
Excellent facility, great staff, super clean. Will stay here again in the future.
Reviewed June 23, 2018
5.6
Richard from United Kingdom
Couple
Standard King Non Smoking
Stayed 3 nights in May 2018
Nice hotel rooms, but eat and drink elsewhere”
The hotel itself won’t disappoint, the rooms are very big for Japan and the gardens are lovely. The big issue with this hotel is that the cost of food and drink is way above what we paid on the rest or our trip, for example breakfast was around £28 each by the time tax and service charges were applied and a small beer of less than 300ml in the Garden tower buffet costs an eye watering £10. My advice is stay here, but go eat and drink elsewhere. Another source of annoyment is that the pool is only open in the heat of the summer, so if this is one of the main reasons for booking this hotel, I’d suggest you go elsewhere.
Reviewed May 20, 2018
3.6
Diana from Singapore
Business traveler
Business Single Room
Stayed 2 nights in May 2018
Don’t stay in this hotel”
I don’t recommend this hotel. The location is far from train station: 10mins walk, that’s not too far but there are many hotels at this price that are nearer to train station. The service is bad: my room was the furthest away from lift & smelled bad so I asked for a room change. I needed to have 3 phone calls and waited 20 mins to just get a “no, there is no other room”. Only after pushing much harder, finally I could get a new one... I expected better service from 4-star hotel. I tried to appreicate this hotel but the room size is small and the staff service is just okay. Overall, at the price I paid, I was not satisfied.
Reviewed May 20, 2018
9.6
Exceptional
Alejandro from Spain
Solo traveler
Business Single Room
Stayed 2 nights in May 2018
Outstanding facilities, including a Rose Garden”
The hotel has outstanding facilities, having a shopping center and a great dinning room facing to a garden. Furthermore by those days of May, the Rose Garden was blooming with red roses, a unique show. Staff is very professional and rooms are bigger than average.
Reviewed May 09, 2018
5.2
abdulla from United Arab Emirates
Business traveler
Concept Double Room Non-Smoking
Stayed 4 nights in May 2018
bad staff attitude ”
poor English communication and staff attitude
Reviewed May 08, 2018
5.2
abdulla from United Arab Emirates
Business traveler
Business Double
Stayed 1 night in May 2018
bad receptionist ”
good rooms but it is difficult to communicate in English ; very bad
Reviewed May 08, 2018
10.0
Exceptional
Chanho from Indonesia
Couple
Standard Double Or Twin Bed
Stayed 1 night in January 2018
Great Hotel in Center of Tokyo”
Top notch 5 Star hotel in Tokyo with spacious room. Will definitely stay again :)
Reviewed April 20, 2018
9.6
Exceptional
Edson from Brazil
Business traveler
Standard King Non Smoking
Stayed 1 night in April 2018
Awesome”
Excellent service, great staff, clean, thoughtful!
Reviewed April 06, 2018
9.6
Exceptional
Nastajjia from United States
Couple
Garden Tower Standard Room
Stayed 4 nights in March 2018
Cherry blossom”
Great time at the Hotel. All the staff we’re very friendly and helpful but English is limited sometimes. Perhaps try to get a room in the upgraded side (main building) but the garden tower has amazing views. Very close to subway too so very easy to get around. Definitely recommend!
Reviewed April 03, 2018
9.6
Exceptional
Rob from Australia
Couple
Standard King Non Smoking
Stayed 3 nights in March 2018
Fantastic, very big room for Japan, great staff - very polite..!!!!breakfast a little expensive.”
Great hotel definitely stay here on our next trip!!!!! 10/10 service!
Reviewed March 31, 2018
10.0
Exceptional
Jose from Mexico
Solo traveler
Garden Tower Standard Room
Stayed 4 nights in March 2018
Great service, great location”
Great place to stay. Great service. Some rooms are old fashioned but they are clean and the people working there is always willing to help
Reviewed March 25, 2018
6.4
Good
Aliina from Canada
Couple
Standard Twin Non-Smoking
Stayed 1 night in March 2018
Nothings included in your stay.”
Nothing was included in our stay, the beds were hard, and everything in the hotel is rather expensive for the common person. Staff was friendly, beautiful view and garden. Couldn’t use the other facilities due to my tattoos
Reviewed March 23, 2018
9.6
Exceptional
Hiroko from Canada
Family with young children
Garden Tower Standard Room
Stayed 2 nights in March 2018
Amazing hotel”
It became one of our highlight in this vacation. Staff are very professional, and facility is great. It doesn’t feel family friendly as everything is very fancy, but they are good for kids as well. I highly recommend this place to anybody.
Reviewed March 11, 2018
8.0
Excellent
Eric from Malaysia
Business traveler
Garden Tower Standard Room
Stayed 3 nights in February 2018
New Otani Main @ Tokyo - It is More Convenient than You Think”
New Otani Hotel has 2 part - There is the more expensive section at the Main and also the more casual section at the Garden Court. By Japan standard, it is a big hotel - very spacious and it even has a full fledged Japanese garden with a false waterfall, a koi pond etc. I enjoy my stay in the hotel - and here are the 3 things that I like - (1) It may not be right within Shinjuku or Shibuya that most travellers like to stay - It is right in the middle where you can easily go to Ginza, Roppongi, Shinjuku, Shibuya etc. all within a 10-15 minutes taxi ride OR hop on a train. (2) I enjoy the "leisure and ease" of the hotel - where you don't feel the "rush" and you can simply chill and relax esp. after a long day of meetings. (3) I like the food at the restaurant - If you get the room that comes with breakfast - I'll urge you to go to the cafe at the Main section, top up 1500 Yen and go for the more luxurious version of breakfast, I bet you will like it if u can spend > 45 min there.
Reviewed March 06, 2018
10.0
Exceptional
Beomsuk from South Korea
Family with young children
Standard King Non Smoking
Stayed 1 night in February 2018
Highly recommend if you want to experience the most Japanese and luxurious time in Japan”
Location of hotel is perfect because Akasaka, Shinjuku, Shibuya, and Tokyo Station are nearby, so you can take the taxi freely. The bed also so comfortable and the amenities were excellent quality. The staff at the hotel was kind and cheerful and they felt that they would take the next step in advance to get what I wanted. The breakfast buffet is on the lobby floor and the top floor and I used SATSUKI located on the lobby floor. If you visit Tokyo in a short time, I recommend this place without hesitation. Anyway I highly recommend you this Hotel. You will be surprised and satisfied with having such a comfortable and wonderful hotel in the core area of Tokyo. I guarantee.
Reviewed March 02, 2018
12345
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