Hotel Santika Premiere Gubeng
Hotel Santika Premiere Gubeng
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Deluxe Executive King - Guestroom Hotel Santika Premiere Gubeng
Deluxe Executive King - Guestroom
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Lobby Hotel Santika Premiere Gubeng
Lobby
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Lobby Hotel Santika Premiere Gubeng
Lobby
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Interior view Hotel Santika Premiere Gubeng
Interior view
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Excellent
Location
8.2
See all 32 photos Hotel Santika Premiere Gubeng
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Hotel Santika Premiere Gubeng

Excellent location
- Inside city center
- What's nearby?
Excellent
From 1031 reviewsSee what guests said
8.1
Recommended by 92% of guests
Value for money8.0
Distance to city center1.5 km
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport12.5 km
  • 880 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Premier King
Premier King
...
  • 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe Executive Twin
Deluxe Executive Twin
...
  • 25 m²/269 ft²
  • City view
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 43 m²/463 ft²
  • City view
  • 1 king bed
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Deluxe Executive King
Deluxe Executive King
...
  • 25 m²/269 ft²
  • City view
  • 1 king bed
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Double Or Twin Premier
Double Or Twin Premier
...
  • 34 m²/366 ft²
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Double Premier
Double Premier
...
  • 25 m²/269 ft²
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Double Or Twin Deluxe Executive
Double Or Twin Deluxe Executive
...
  • 25 m²/269 ft²
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Suite Standard
Suite Standard
...
  • 43 m²/463 ft²
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Double Deluxe Executive
Double Deluxe Executive
...
  • 25 m²/269 ft²
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DOUBLE PREMIERE
DOUBLE PREMIERE
...
  • Shower
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More about Hotel Santika Premiere Gubeng

More about Hotel Santika Premiere Gubeng

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1031)Booking.com Reviews (409)
8.1
Cleanliness8.3
Facilities7.9
Location8.2
Room comfort and quality8.0
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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Deluxe Executive King
Premier King
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Junior Suite
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Showing 879 verified guest comments
12345
9.6
Exceptional
santi from Indonesia
Family with teens
Deluxe Executive Twin
Stayed 3 nights in September 2018
One of the best hotel”
Clean room, nice and full smile staffs, great breakfast because I stayed there for 3 nights and the breakfast food always different. And the taste is delicious for me. I will back here again. Santika Hotel always make me happy and satisfied.
Reviewed September 17, 2018
10.0
Exceptional
RICHARD from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 1 night in June 2018
Excellent Service and Hospitality”
Excellent Service and Hospitality..Fully Recommended..Breakfast amazing taste
Reviewed August 09, 2018
9.6
Exceptional
FAZIDAH from Malaysia
Couple
Deluxe Executive King
Stayed 2 nights in August 2018
excellent service abd staff were very fruendly n kind”
House keeping a bit slow. waited for an hour for a prayer mat. can be improved
Reviewed August 05, 2018
Dear Fazidah, Ms Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience while staying with us. We are sorry to know that you doesnt satisfied with our hospitaliy. If there is anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager
Responded August 21, 2018
Hotel Santika Premiere Gubeng
8.0
Excellent
Ali from Saudi Arabia
Family with young children
Deluxe Executive King
Stayed 1 night in July 2018
Good Hotel for Short Staying”
The hotel is very good and clean, the hotel is connected with a small marketing center which is full of many types of restaurants.
Reviewed July 31, 2018
Dear Ali, Mr. Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience while staying with us. We are delighted to learn that your had enjoyed your stay at our property. We are also happy to know that you felt comfortable with the hotel's strategic location and your feedback related to the nice and clean room was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the great review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager
Responded August 23, 2018
Hotel Santika Premiere Gubeng
8.0
Excellent
Shiyun from Singapore
Business traveler
Deluxe Executive King
Stayed 1 night in July 2018
Very good”
Room is clean and neat. Even though the room is clean, the air in the room smelled a bit dusty to me. Not sure is it due to the aircon filter not being clean or what. However breakfast spread was really good with lots of choices. Also I tried to dial for massage in the hotel to check on availability but the lady answered the phone do not understand English. So this will be challenge for foreigner like me.
Reviewed July 29, 2018
7.2
Very good
Andri from Indonesia
Family with teens
Deluxe Executive Twin
Stayed 1 night in July 2018
Nice Hotel”
Good Job
Reviewed July 06, 2018
8.0
Excellent
Vic from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 2 nights in June 2018
clean hotel. value. poor breakfast”
clean hotel. value. poor breakfast. breakfast quality is not as good as before
Reviewed June 21, 2018
7.2
Very good
Arfin from Indonesia
Family with young children
Deluxe Executive King
Stayed 1 night in June 2018
Biasa saja untuk lv *4”
Pesan room dengan bed yg king size, nyatanya dapat twin yg dijadikan satu, untuk sekelas santika harusnya ndak begini, fasilitas2 hotel biasa sj, sarapan lumayan (ndak wah jg tdk mengecewakan). Untuk staf sy acungkan 2 jempol, full smile..
Reviewed June 16, 2018
9.6
Exceptional
Findy from Indonesia
Solo traveler
Deluxe Executive King
Stayed 1 night in March 2018
Exceptional”
the bed is huge, bigger than any bed at other santika hotel i've stayed. the staff are incredibly friendly and helpful, they know that i need privacy so when i tell them i don't want them to clean my room, the housekeeping offered me to refill water bottle in my room. too bad the walls aren't soundproof, i can still hear noises from next room.
Reviewed May 23, 2018
8.4
Excellent
Eam from Singapore
Couple
Deluxe Executive King
Stayed 3 nights in April 2018
Good value for money!”
The room was spacious and clean with full coffee making facilities and a very comfortable bed. Wifi speed was good . However I found the room slightly dark at night and could do with an extra overhead . The staff at the reception and concierge were very friendly , esp Ellen? who went out of her way to make us very welcomed. Good spread at breakfast with different choices of food to choose from every morning. The hotel was also centrally located and easily accessible to interest sites by taxis.
Reviewed May 02, 2018
Dear Eam Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent stay with us. We are so delighted to learn that you enjoyed the breakfast choices that our team has prepared. I greatly appreciate your feedback related to the room, restaurant, and our staff service. Your comments will encourage us even more to provide a pleasant and memorable staying experience here at Santika Premiere Gubeng. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager
Responded August 23, 2018
Hotel Santika Premiere Gubeng
8.8
Excellent
Yohanes from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 2 nights in April 2018
Best place in Gubeng”
Just some footpaths to Surabaya's excellent food spots!
Reviewed April 13, 2018
9.2
Exceptional
Tonny from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in April 2018
Very Good Hotel in Gubeng”
This hotel enjoys a very good location. It has easy access to most business district in Surabaya and there are so many Taxi, On-line Taxi & GoJek around the hotel. The staff, especialy the receptionists, were very attentive and always tried to do the best to me. Great staff..!! What could be improved is the taste of food in respect of the quality of breakfast. Though the presentation of food was good but the taste was 'so-so' and not reflected quality of a reputable hotel.
Reviewed April 09, 2018
10.0
Exceptional
Joncili from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 2 nights in January 2018
not my first time here, wont be my last time either”
the place is nice and quaint. breakfast is nice as well. room is clean and tidy. there's good restaurant/bar just a few steps away from hotel. public transport? use GoCar/Grab. much better than uber in surabaya.
Reviewed April 02, 2018
10.0
Exceptional
DANIEL from Singapore
Business traveler
Deluxe Executive King
Stayed 3 nights in March 2018
Nice hotel”
Nice hotel where everything works. Close to shops and easy transportation. Swimming pool was a nice addition but the gym needs more maintenance as the machines were damaged and no sign of repairs were seen. Breakfast spread was huge and service was attentive.
Reviewed April 01, 2018
9.2
Exceptional
Dira from Singapore
Business traveler
Deluxe Executive Twin
Stayed 1 night in February 2018
Spacious room and super friendly staffs”
This hotel have very good customer service and all the staffs are friendly. The facilities also top notch, just take note that you need to sign in the wifi again every time after your device idle for like more than 10 minutes. Other than that all are superb. You even get a welcome bowl of fruits and there is a complimentary evening snack on top of that. Good location. A lot of eating place nearby. I stayed there because I need to take care of Japan Visa for my family, so it’s convenient since the Japan Embassy just behind the hotel, and beside the hotel there is a place to take your photo for the visa application.
Reviewed February 21, 2018
9.2
Exceptional
Meilynda from Indonesia
Family with teens
Deluxe Executive King
Stayed 1 night in February 2018
Exceptional”
This is the 2nd visit and they remembered!
Reviewed February 19, 2018
6.0
Bambang from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 2 nights in January 2018
Above average”
Crowded breakfast, the staff is not helpful, the fitness center is very bad on spacious, equipment, etc.
Reviewed February 03, 2018
10.0
Exceptional
nancy from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 2 nights in January 2018
lift to the room waiting to long”
lift to the room waiting to long... otgers is ok lah...
Reviewed January 30, 2018
9.2
Exceptional
Michael from Indonesia
Family with young children
Deluxe Executive King
Stayed 2 nights in December 2017
good hotel. best location”
all good except the hotel is near a bar. its very noisy until about 2am
Reviewed January 29, 2018
8.0
Excellent
Rudi from Indonesia
Solo traveler
Deluxe Executive Twin
Stayed 2 nights in August 2017
NIce Quiet Hotel”
Good Hotel, nice and quiet
Reviewed January 25, 2018
12345
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