Hotel Sentosa
Hotel Sentosa
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Superior Queen - Bed Hotel Sentosa
Superior Queen - Bed
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Lobby Hotel Sentosa
Lobby
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Bathroom Hotel Sentosa
Bathroom
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Reception Hotel Sentosa
Reception
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Excellent
Location
8.3
See all 25 photos Hotel Sentosa
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Very good
From 63 reviewsSee what guests said
7.9
/
10
Excellent service
8.3
Recommended by 94% of guests
Value for money7.8
Distance to city center5.7 km
Location rating8.3
  • 420 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Superior Twin
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
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Superior Queen
Superior Queen
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 queen bed
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Deluxe Queen
Deluxe Queen
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 23 m²/248 ft²
  • Bathtub
  • 1 super king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 6 m²/65 ft²
  • Bathtub
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 70 m²/753 ft²
  • Bathtub
  • 1 double bed
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Standard Double or Twin Room
Standard Double or Twin Room
...
  • Room size: 70 m²/753 ft²
  • Bathtub
  • 1 double bed
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Superior Room
Superior Room
...
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    More about Hotel Sentosa

    More about Hotel Sentosa

    An overview

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    What they offer

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    Real reviews from real guests

    Agoda Reviews (63)Booking.com Reviews (24)
    7.9
    /
    10
    Cleanliness7.7
    Facilities7.6
    Location8.3
    Room comfort and quality7.7
    Service8.3
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (63)
    All room types
    Showing 43 verified guest comments
    123
    8.4
    Excellent
    Rasyid from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in October 2018
    Nothing special”
    A simple hotel with average breakfast selection
    Reviewed October 06, 2018
    6.4
    Good
    hj from Brunei Darussalam
    Family with young children
    Superior Twin
    Stayed 1 night in June 2018
    hotel in KB town”
    just ok for a small group.breakfast at side cafe and its set meals
    Reviewed June 30, 2018
    10.0
    Exceptional
    Robin from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2018
    5 star service”
    Very good service from the management and staff.
    Reviewed May 09, 2018
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Sentosa KB Reception
    Responded June 16, 2018
    Hotel Sentosa
    6.0
    Tety from Brunei Darussalam
    Group
    Superior Twin
    Stayed 1 night in July 2017
    Above average”
    Nice place to stay.
    Reviewed March 26, 2018
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Sentosa KB Reception
    Responded June 16, 2018
    Hotel Sentosa
    6.4
    Good
    Nurul from Brunei Darussalam
    Solo traveler
    Superior Twin
    Stayed 1 night in December 2017
    near restaurants”
    just walking distance to shops and restaurant.
    Reviewed December 11, 2017
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Sentosa KB Reception
    Responded June 16, 2018
    Hotel Sentosa
    9.6
    Exceptional
    QAIRUL from Malaysia
    Couple
    Superior Twin
    Stayed 3 nights in November 2017
    Very comfortable hotel, recommended”
    Very clean... comfortable room... they have bath tub and the bathroom is very clean. We've got our room close to the elevator. The staff is very friendly. Always smiles and greets you. They makeup our room very quickly and neatly. They respond to our request immediately and they also give us to check out late until 2 pm (but you have to ask and notify them). The foods at the cafe also suite to our taste and have a very healthy choice. Both of us feel satisfy and would like to stay there if we come again.
    Reviewed November 21, 2017
    7.6
    Very good
    Amirah from Brunei Darussalam
    Couple
    Superior Twin
    Stayed 1 night in November 2017
    Very good”
    Pros: - late checkout was until 3pm, without any additional charges. - efficient in providing guests needs - good restaurant downstairs. Cons - There were hairs in the toilet, possibly from previous guests. - some stains on the quilt cover.
    Reviewed November 06, 2017
    Dear Guest, Thank you so much for your comment, we shall convey your comment to our management and house keeping department, and rectify the cleanliness matters. From Receptionist
    Responded June 16, 2018
    Hotel Sentosa
    6.0
    Asrul from Brunei Darussalam
    Solo traveler
    Superior Queen
    Stayed 1 night in July 2017
    Located in KB Town”
    It was my first time staying at a hotel in KB. The room was quite big and clean. There was a bath tub in the toilet. Everything was provided but even extra pillows. but the funny thing was they only provide one towel. There was no parking provided by the hotel which was a problem so you have to park in the street. What I loved the most was the breakfast though there was no jams but it was still the best.
    Reviewed July 25, 2017
    Thank you very much for your comment. We apologize our staff did not explain to you about our hotel parking arrangement. sorry for our staff negligence when you need any extra items such as jam, or bath towel, please always alert us when such situation arises. We look forward to serve you again in future.
    Responded September 12, 2017
    Hotel Sentosa
    10.0
    Exceptional
    Md from Brunei Darussalam
    Business traveler
    Superior Queen
    Stayed 2 nights in June 2017
    Nice hotel”
    Good n nice hotel and also friendly staff..
    Reviewed June 05, 2017
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded September 24, 2017
    Hotel Sentosa
    7.2
    Very good
    Niqmatul from Brunei Darussalam
    Couple
    Stayed 1 night in October 2016
    Very bad carpet smell”
    STayed here a few months ago. This is my second time. The first time was 2 years ago which was nice and very pleasant. The second time around, I had a very unpleasant stay. The staff were unhelpful, very cold and aloof. And the carpet in the hallway smelled very musty. We got back to the room very late and i was met with the most unpleasant musty smell ever. It was as if, the room was flooded and the carpet was not properly aired. I could not sleep that night, could only sleep with a pillow covering my nose. and woke up twice in the middle of the night cos of the very strong pungent smell. I am very picky with hotels, i am normally down with anything as long as the room is clean. But this was bad. Other than the stench, everything else was very good!
    Reviewed February 13, 2017
    Dear Guest, We are terribly sorry that we forgot to inform our guests, we conducted a pest control spraying earlier on the day you checked in. Please alarm us when you are not happy with anything in our room, we shall look into it and take action accordingly. From Reception
    Responded April 03, 2017
    Hotel Sentosa
    7.2
    Very good
    Bagazale from Brunei Darussalam
    Solo traveler
    Standard Twin Room
    Stayed 1 night in December 2016
    Good accomodation”
    Good accomodation
    Reviewed January 07, 2017
    Thank you very much, we shall keep on doing more and better. From Reception
    Responded April 03, 2017
    Hotel Sentosa
    8.8
    Excellent
    AI from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in December 2016
    Great staff and location”
    Generally good, minor issue with cleanliness.
    Reviewed December 22, 2016
    Dear Guest, Thank you so much for your comment, we shall convey your comment to our management and house keeping department, and rectify the cleanliness matters. From Receptionist
    Responded April 03, 2017
    Hotel Sentosa
    8.8
    Excellent
    AI from Malaysia
    Solo traveler
    Standard Twin Room
    Stayed 1 night in December 2016
    Overall okay experience”
    Friendly staff and convinient location. However, facilities are not clean and the toilet doesnt flush properly.
    Reviewed December 22, 2016
    We thank you for the comment.
    Responded December 22, 2017
    Hotel Sentosa
    8.4
    Excellent
    Razmahwata from Malaysia
    Business traveler
    Superior Queen
    Stayed 2 nights in October 2016
    Okay hotel”
    Hotel is clean, has internet and as close to the city centre as possible.
    Reviewed November 06, 2016
    Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    8.4
    Excellent
    Razmahwata from Malaysia
    Business traveler
    Superior Queen
    Stayed 3 nights in September 2016
    A place to stay”
    Nothing to shout about, it's close to food, and the rooms have internet and air conditioning.
    Reviewed November 06, 2016
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    9.6
    Exceptional
    YANADI from Singapore
    Business traveler
    Superior Queen
    Stayed 3 nights in September 2016
    Amazing Staffs”
    The staffs are very helpful. I would especially commend the owner, the receptionists, and the support staffs for being so friendly. The building looks small from the outside, but the room is nice, spacious, and most importantly clean in the inside. A nice surprise when entering the room. There are plenty of food choice surrounding the hotel building. Highly recommended for business travelers and for leisure.
    Reviewed September 13, 2016
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    8.8
    Excellent
    Steven from Brunei Darussalam
    Business traveler
    Superior Queen
    Stayed 1 night in June 2016
    Good clean hotel”
    Hotel is good clean and satisfactory
    Reviewed June 30, 2016
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    6.7
    Good
    Mohammad from Brunei Darussalam
    Family with young children
    Superior Queen
    Stayed 1 night in April 2014
    Friendly staff. Good location. Reasonably priced.”
    Friendly staff. Good location. Reasonably priced.
    Located conveniently near the shopping area. Room was big however decor is quite outdated (looked like from 10-20 years back) and air conditioning in the room we were in was not working very well (room felt warm even with temperature set to lowest). Overall good value but could use a facelift.
    Reviewed February 10, 2016
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    6.0
    MOHAMMAD from Brunei Darussalam
    Family with young children
    Superior Queen
    Stayed 1 night in August 2015
    Friendly staff and good location”
    Friendly staff and good location
    Reviewed January 30, 2016
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    10.0
    Exceptional
    SAIK from Malaysia
    Business traveler
    Superior Queen
    Stayed 2 nights in August 2015
    FRIENDLY STAFF,GOOD LOCATION,ROOM LARGE”
    FRIENDLY STAFF,GOOD LOCATION,ROOM LARGE
    FRIENDLY STAFF,GOOD LOCATION,ROOM LARGE
    Reviewed September 10, 2015
    Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
    Responded April 03, 2017
    Hotel Sentosa
    123
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