Hotel Sinclairs Retreat Ooty
Hotel Sinclairs Retreat Ooty
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"Food was very tasty, good options to choose from."

Harish

30 November 2017

Deluxe Room - Guestroom Hotel Sinclairs Retreat Ooty
Deluxe Room - Guestroom
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Lobby Hotel Sinclairs Retreat Ooty
Lobby
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Interior view Hotel Sinclairs Retreat Ooty
Interior view
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Fitness center Hotel Sinclairs Retreat Ooty
Fitness center
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See map Hotel Sinclairs Retreat Ooty
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Excellent
Location
8.0
See all 32 photos Hotel Sinclairs Retreat Ooty
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Hotel Sinclairs Retreat Ooty

Excellent location
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Very good
From 144 reviewsSee what guests said
7.0
Value for money6.4
Distance to city center4 km
Location rating8.0
Nearest airportCoimbatore International Airport (CJB)
Distance to airport54.5 km
Has restaurantYes
  • Airport transfer

  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked 10 hours ago
Villa - 3-Bedroom
Villa - 3-Bedroom
...
  • City view
  • 226 m²/2433 ft²
  • 3 double beds
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Deluxe Suite
Deluxe Suite
...
  • Mountain view
  • 47 m²/506 ft²
  • 1 king bed
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Premier Room
Premier Room
...
  • Garden view
  • 22 m²/237 ft²
  • 2 single beds or 1 queen be...
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Deluxe Room
Deluxe Room
...
  • Mountain view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
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Nilgiri Suite
Nilgiri Suite
...
  • Park view
  • 63 m²/678 ft²
  • 1 double bed and 1 sofa bed
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Superior  Double Room
Superior Double Room
...
  • Park view
  • 32 m²/344 ft²
  • 1 king bed
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Standard Room
Standard Room
...
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    Premium Single
    Premium Single
    ...
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      Luxury Suite Shared Bed
      Luxury Suite Shared Bed
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          More about Hotel Sinclairs Retreat Ooty

          More about Hotel Sinclairs Retreat Ooty

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Property's guest policies

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          Some helpful facts

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          Announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Real reviews from real guests

          Agoda Reviews (144)Booking.com Reviews (128)
          7.0
          Cleanliness6.8
          Facilities6.7
          Location8.0
          Room comfort and quality6.7
          Service7.0
          Value for money6.4
          Provided by verified guests of Agoda
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          Showing 113 verified guest comments
          12345
          5.6
          Ummer from India
          Family with young children
          Premier Room
          Stayed 1 night in August 2018
          Old property”
          This used to be good hotel but the time has taken its toll on it, it has got all the bad effects of a old building and the cleanliness is very poor. Rooms got the bad odor and walls are moisture’s all over the wall. Basically I do not recommend this property.
          Reviewed August 22, 2018
          10.0
          Exceptional
          Sandeep from United Arab Emirates
          Family with young children
          Deluxe Room
          Stayed 2 nights in July 2018
          Excellent service”
          Stayed there with family, it was our 1st time in Ooty and each member of the family enjoyed the hospitality. The hotel staff was very welcoming and kind. Partha (restaurant manager) along with his staff was very grateful to decorate our dinner tables. Location: Amazing views to the valley, very picturesque Food: yummy... the Chef cooked amazing dishes n even accepted our request to prepare off the menu items. Staff: there are many interns working in the hotel who come from various backgrounds. It was nice to see the youngsters who are serious about the hospitality sector and extend all possible help to make the guests stay memorable. Will definitely stay there on our next visit. Recommended to enjoy a great hospitality!
          Reviewed July 31, 2018
          3.2
          VENUGOPAL. from India
          Family with teens
          Deluxe Suite
          Stayed 4 nights in July 2018
          Should be stripped of all star ratings.”
          Housekeeping horrible. Floors in the room not cleaned properly due to which they are sticky. Very poor drainage in the bathroom as a result of which the bathroom gets flooded after each use. Toiletries not replaced properly and have to be called for frequently. Not even a mini bar in the room. Breakfast is reasonably good, but food choice otherwise is very limited. Does not deserve any star rating. Least value for the amount charged.
          Reviewed July 15, 2018
          6.8
          Good
          Rubela from India
          Family with young children
          Deluxe Room
          Stayed 3 nights in June 2018
          Front Desk Reception was terrible”
          Had it not been the less than courteous reception at the front-desk , I might have recommended this place to folks looking for a decent place to stay in Ooty (on a budget). The location is superb (slightly isolated) and has a beautiful lookout /vista of the Nilgiris . The property is in need of a face-lift and they absolutely need to address the ventilation in the rooms. Since the room are not air-conditioned , the only way to ventilate the room is by opening the windows. Sheets and towels are threadbare and should be replaced, definitely not what I was expecting from a "starred" property.
          Reviewed July 02, 2018
          5.6
          Manpreet from India
          Group
          Premier Room
          Stayed 2 nights in June 2018
          Went to ooty with friends”
          Not worth money spend. The location is very good but rooms are not clean and smelly. The amount they are charging and facilities given have huge difference. Staff is not efficient,rooms are smelly and bathrooms are worst part. They need to maintain their property. Location was excellent but property is not maintained properly
          Reviewed June 18, 2018
          6.8
          Good
          kalyanakrishnan from India
          Family with teens
          Deluxe Room
          Stayed 3 nights in June 2018
          Should serve South Indian food in the night also. Should play some south Indian melody music ”
          Good views. Courteous staff. Complimentary herbal tea is good. Should play south Indian melody music instead of only Hindi and Punjabi songs. South Indian dishes to be served in the night also.
          Reviewed June 10, 2018
          7.6
          Very good
          Srinivasan from India
          Family with young children
          Deluxe Room
          Stayed 4 nights in May 2018
          Will not book again. ”
          I will think thrice if I want book this hotel again.
          Reviewed May 22, 2018
          9.6
          Exceptional
          Subramonean from India
          Family with young children
          Deluxe Room
          Stayed 1 night in April 2018
          Exceptional”
          Nice location. Rooms are clean and neat Garden and landscape is awesome. Best In ooty. Good break fast. Over all good. Value for money.
          Reviewed April 27, 2018
          5.2
          SEAGER from Singapore
          Family with teens
          Deluxe Room
          Stayed 3 nights in March 2018
          Above average”
          We were very upset with the service from the staff all we understand hotel will only need passport for reference but they were asking for visa as well... My Hubby was holding OCI but he did not bring along he kept in his parents house. I was so upset that they were insisting for his visa and I told them no hotel will ask for visa and and reception was telling police will check and I was surprised to hear his explanation. He told me we have to show him the visa and we did not have it I was so upset I told him to ask his superior to see us and two of the manager came to our room was asking for my hubby visa and I ask why is it u need visa they say police will check on their guest list and I thought was very ridiculous. How will we enter India without visa the first thing and they should have explain to us nicely about India immigration had new law we never had this problem in other country and this not the first time we visiting India. I hope they will educate their staff.
          Reviewed April 11, 2018
          5.2
          Mari from Singapore
          Couple
          Deluxe Room
          Stayed 5 nights in December 2017
          Not Comfortable Stay”
          Generally all staff were very polite and forthcoming especially managers at front desk and could converse in English . I can’t say the same for housekeeping and F&B staff s, was given the impression by these staff that the hotel was more catered for Hindi speaking guests . Bed was very uncomfortable and shaky . Stayed in this hotel for 5 nights and at least for 3 nights were bitten by some micro insects in between sheets in the middle of the night and thus had a very bad sleep and if your partners toss and turns, the bed will become very shaky and wake the other person up . Linens were stained even after they were replaced and cleanliness was zero , especially at the housekeeping side .
          Reviewed December 27, 2017
          6.0
          Geoffrey from United Kingdom
          Solo traveler
          Premier Room
          Stayed 3 nights in November 2017
          Excellent views but smells.”
          Great location, nice surrounds and good basic structure of hotel. Badly in need of a complete renovation, linen and towels grey with age or badly cleaned. Our driver refused to stay at the hotel as there was nowhere to wash and the toilets were overflowing with sewerage. There was a strong smell of sewerage throughout the hotel which the staff did not appear to notice. Both my well travelled colleagues had diarrhea and vomiting. Reception staff did not come forward to welcome us or help with luggage. Other staff were much friendlier.
          Reviewed December 05, 2017
          8.4
          Excellent
          Harish from India
          Family with young children
          Deluxe Room
          Stayed 3 nights in November 2017
          very good place a for a family vacation in Ooty”
          it was a very pleasant experience, we had very good time staying there. Nice Hotel with good amenities. easy to locate on map. situated on top of hill. very good view from the hotel. food was very tasty, good options to choose from. buffet breakfast was very good. Staff were extremely nice & courteous.
          Reviewed November 30, 2017
          8.0
          Excellent
          cliff from United Kingdom
          Couple
          Deluxe Room
          Stayed 1 night in November 2017
          quiet out of town hotel ”
          1 night stay, enjoyed the food, and the room, staff pleasant, cold in winter and had to tell them to turn the hot water on!!
          Reviewed November 18, 2017
          10.0
          Exceptional
          PROF. from India
          Family with teens
          Deluxe Room
          Stayed 2 nights in September 2017
          Exceptional”
          Everything was perfect
          Reviewed October 02, 2017
          6.8
          Good
          Saeed from Saudi Arabia
          Family with teens
          Deluxe Room
          Stayed 2 nights in September 2017
          Sinclair”
          Clean and good location. Rooms are small. Toilets are small. Toileteries provided are as good as nil. It is shown as a four star rating but i am. Ot sure it is.
          Reviewed September 09, 2017
          4.0
          NItinkumar from India
          Family with young children
          Deluxe Room
          Stayed 3 nights in May 2017
          Not worth the amount charged”
          Goods 1. Near to most of the sights - rose garden, botanical garden, doddabetta peak. 2. Good lobby 3. Good play area with all equipments available. But it is not ventilated well. You will feel suffocated after a period. 4. Helpful front desk and staff though smiling less, I never understood the reason. Not goods 1. Smelly corridors 2. View from deluxe rooms is not great as advertised. You must insist for premium rooms for a good view. 3. A weird smell in bathroom. We and another guest I found always keeping our main door open to give us relief from the smell. 4. With the amount charged there are no goodies for that. I stayed in a smaller property than this, where we were treated like royalties. 5. Average food. 6. No evening events to entertain the guests. Overall this is a over rated property with average or say less than average quality of rooms(deluxe room where I stayed). Most first timers will get fooled by the advertisement of getting a view of doddabetta point. The truth is doddabetta peak is the most crowded place and lost its charm because of the amount of traffic it attracts on peak season. A better option is to stay far from main city and enjoy the scenic rides.
          Reviewed May 21, 2017
          6.4
          Good
          sreenivasa from India
          Family with young children
          Deluxe Room
          Stayed 2 nights in May 2017
          Good”
          approach to the hotel is very bad, roads are very small and heavy traffic due to tea factory and museum. booked from 16th to 20th, but due to my brother's health issue I was forced to check out on 18th and I d'nt get any refund. I called agoda on 16th and asked for cancellation but refund has not been done till date
          Reviewed May 20, 2017
          10.0
          Exceptional
          RT from India
          Couple
          Deluxe Room
          Stayed 1 night in April 2017
          SINCLAIRS A TREAT FOR YOU TO ENJOY”
          Good : 1. Excellent hotel location on top of ooty with very good View. 2. Breakfast is superb really worth the Money (Cornflakes, juice, Idli, poori, pongal, bread, boiled egg, omlet, fruits, coffee/Tea. 3. Rooms are very good (Medium size), Bathroom very good(Medium size). 4. Heaters Provided on request(No extra charges) & No Air conditioner as its really cool 5. Garden Area is very good. Bad: 1. Wifi provided only for 6hrs from the time we login to wifi, only for one phone wifi will be provided. 2. No Swimming Pool
          Reviewed May 02, 2017
          7.2
          Very good
          chelvadorai from India
          Family with young children
          Premier Room
          Stayed 2 nights in April 2017
          Peak Season Review...”
          Great Property, amazing facilities, but the whole charm of the stay was taken away by their inability to manage the season load. Car parking was a mess with outsiders handling other's cars, with complaints of missing items !!! then the Travel Desk promises tours and destroys your plans with excuses - unable to provide / arrange vehicles !!! In all a Superb property absolutely mismanaged!!
          Reviewed May 02, 2017
          4.8
          francis from Malaysia
          Couple
          Premier Room
          Stayed 4 nights in March 2017
          would think twice of staying here”
          rather disappointing hotel for all its history. Poorly kept rooms, Poor housekeeping service.
          Reviewed April 06, 2017
          12345
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