Hotel Stotsenberg
Hotel Stotsenberg
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"The room is big and the staff is friendly."

Rosemarie

25 February 2018

Deluxe Room - Bed Hotel Stotsenberg
Deluxe Room - Bed
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Swimming pool Hotel Stotsenberg
Swimming pool
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Ballroom Hotel Stotsenberg
Ballroom
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Bathroom Hotel Stotsenberg
Bathroom
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See map Hotel Stotsenberg
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Very good
Location
7.2
See all 24 photos Hotel Stotsenberg
See all 24 photos
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Good
From 337 reviewsSee what guests said
6.7
Value for money6.7
Location rating7.2
Nearest airportClark International Airport (CRK)
Distance to airport2.5 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked 6 hours ago
Executive Room
Executive Room
...
  • 55 m²/592 ft²
  • Non-smoking
  • 1 double bed
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Clark Suite
Clark Suite
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  • Garden view
  • 128 m²/1378 ft²
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Deluxe Room
Deluxe Room
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  • 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
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Executive Suite With Breakfast
Executive Suite With Breakfast
...
  • Shower and bathtub
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Executive Suite
Executive Suite
...
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    More about Hotel Stotsenberg

    More about Hotel Stotsenberg

    "The staff are friendly and accommodating."

    Reviewed 23 October 2017

    Anna G. from Philippines

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    Solo traveler

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "The pool area and gym are spectacular."

    kevin from United States

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    Solo traveler
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    The property

    Number of rooms : 239

    Real reviews from real guests

    Agoda Reviews (337)Booking.com Reviews (273)
    Cleanliness6.6
    Facilities6.4
    Location7.2
    Room comfort and quality6.7
    Service6.8
    Value for money6.7
    Provided by verified guests of Agoda
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    Executive Room
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    Showing 212 verified guest comments
    12345
    8.8
    Excellent
    Verna from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in September 2018
    Kids had fun :)”
    Food was great and we had the pool all for ourselves :)
    Reviewed September 17, 2018
    5.2
    Andrius from United Kingdom
    Couple
    Deluxe Room
    Stayed 1 night in August 2018
    Don't order food”
    We ordered some food to our room and that wasn't eatable at all. I suggest order from outside if you want snack to your room.
    Reviewed August 20, 2018
    4.0
    Antonio from Philippines
    Family with young children
    Executive Room
    Stayed 1 night in August 2018
    Acceptable”
    Elevator not working, a lot of dirty area in the hallway, room with odor. Bf not that good. Security is commendable and some staff are friendly. Management needs to rehabilitate the whole facility.
    Reviewed August 20, 2018
    5.2
    tessie from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in May 2018
    Above average”
    please upgrade beddings
    Reviewed August 17, 2018
    9.2
    Exceptional
    Maria
    Business traveler
    Deluxe Room
    Stayed 2 nights in August 2018
    Exceptional”
    Ample parking. Very friendly, accommodating, & responsive staff. Quietly relaxing ambiance. Pool & Gym are definitely a plus. The hotel is well-maintained despite it's age. Rooms are comfortable & spacious. Will definitely go back with my family. ;-)
    Reviewed August 14, 2018
    9.6
    Exceptional
    Raul from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Great place”
    Nice place, with very inviting restaurant supervisor and staffs. The front-desk officers are average, though pool and gym attendant is very accomodating. All in all it's great, with some activities to make you busy. Though their casino is closed during our stay. Food is really great, just what to expect from restaurants in pampanga, price is reasonable too.
    Reviewed August 13, 2018
    6.0
    Peter from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in August 2018
    This place has not had any room upgrade in a long time and is well overdue. Grand entrance but that ”
    Nice pool Food very expensive, nothing close by as an option Staff were very good except restaurant staff (need to understand what customer service is about)
    Reviewed August 07, 2018
    7.2
    Very good
    Steven from Philippines
    Business traveler
    Deluxe Room
    Stayed 2 nights in August 2018
    Very good”
    Need to clean the toilets near the lobby. Bed is not so comfortable.
    Reviewed August 07, 2018
    8.0
    Excellent
    Jonas
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Value for money just needs renovations”
    needs to renovate esp the rooms and upgrade their amenities. though very value for money. will come back soon and will try their Presidential Suite.
    Reviewed July 30, 2018
    4.0
    John from United States
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Not up to par”
    Room was terribly worn out. Soiled bathroom floor, dated decor, and unpleasant smell. Could not find a single staff member to assist at 10:30pm. Would not stay here again.
    Reviewed July 22, 2018
    2.0
    Edward from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Terrible hotel”
    Terrible hotel. Arrived at 3 am and no one at reception. Room was also leaking
    Reviewed July 17, 2018
    2.0
    jane from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in June 2018
    not goof”
    nawalan ng kuryente twice... then mahina ang aircon bigla namamatay matay... tapos masungit ang desk personel lalo na mga pang umaga
    Reviewed July 09, 2018
    5.2
    Jen from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in June 2018
    Please DON'T.”
    Stayed here for a few hours for easy access to the airport as we had an early flight. If you plan on spending the whole day in Clark, consider another hotel. Front Office staff was very disappointing. We asked to switch rooms due to musty odor in the room with molds and worn out ceiling, with hair strands on bed (not mine). FO staff said no rooms were available as they were fully booked. HK staff advised he will switch rooms the minute he saw the basis of our complaints. Thank goodness for the guy who was honest enough to inform us they only had a handful of guests. With us settled around midnight, FO was advised of our pre-ordered breakfast meals. Was told it would be delivered at 6am. No breakfast provided at 6am despite having been clearly told they open at 6am. We missed breakfast despite having paid for it. Not recommended.
    Reviewed July 05, 2018
    10.0
    Exceptional
    Robert from Saudi Arabia
    Group
    Deluxe Room
    Stayed 1 night in June 2018
    Nice Hotel”
    very near to Aqua Planet , nice rooms and friendly staff
    Reviewed July 03, 2018
    10.0
    Exceptional
    Robert from Saudi Arabia
    Family with teens
    Deluxe Room
    Stayed 1 night in June 2018
    Nice hotel”
    best hotel near Aqua Planet and the duty free shops at Clark
    Reviewed July 03, 2018
    10.0
    Exceptional
    Robert from Saudi Arabia
    Family with young children
    Executive Room
    Stayed 1 night in June 2018
    Nice hotel”
    very nice hotel, elegant with a pool and gym, very near to Aqua Planet, friendly staff
    Reviewed July 03, 2018
    7.6
    Very good
    Darryl from Philippines
    Family with teens
    Deluxe Room
    Stayed 1 night in June 2018
    Very good”
    Breakfast buffet was not available so they let us choose between American or Filipino breakfast which costs around 300+ pesos as far as I remember but we paid for a buffet! When we asked them if there would be another way to consume the price that we paid for the buffet, they just said that ala carte and buffet are just the same price? How come it has the same prize?! And they also told us that guests did not reached up to 50 that day that is why buffet was not served.
    Reviewed June 28, 2018
    2.0
    Tony from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in June 2018
    Acceptable”
    Old and disgusting. Unfriendly staff. The place needs some TLC. Only good thing going for it is the pool size.
    Reviewed June 28, 2018
    6.0
    Ma. from Philippines
    Business traveler
    Deluxe Room
    Stayed 2 nights in June 2018
    Ok if you need a place to stay”
    Stayed here for 2 nights because I had a seminar at Officer's Club just across the street from the hotel. I stayed at a room on the 2nd floor, Bldg A. Room size is huge even for 2 people. Room was old, but clean. Towels and linens smell good even if worn out. Everything in my room works: airconditioning, hot water in the shower, cable TV,wifi, etc. Take note, though, that wifi access only works for one device per room. I had to disconnect my phone and wait a few minutes before I could use the wifi on my laptop. I didn't eat there, so I couldn't review the food. There's bottled water (2 small ones) in the room, replenished every day. There's a refrigerator, hot water kettle and service coffee and tea. You might want to bring some extra snacks and drinks because there are no convenience stores nearby. All in all, it's generally ok if you need a place to sleep/stay in. But for staycation, maybe not. PS: It'll be much cheaper to book online. Their walk-in rates are atrocious.
    Reviewed June 13, 2018
    3.6
    Badette from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in June 2018
    I check in June 3 2018 midnight from a 16 1/2 hrs. No person in the reception area . Waited too long”
    Prior to check out June 4, 2018. Inask to the reception if everything is ok . The girl says fine. I arrived at San Francisco Ca . I discovered my driver license is missing. The hotel receptionist did not give me in spite of asking if I didn’t forget anything. I end up using a Uber for work since I can’t drive my driver license is not with me. Still they are working how to send since carrier accordingly doesn’t accept I.D. This is ridiculous trip experience with me. I am not happy with the service. Not recommendable.
    Reviewed June 06, 2018
    12345
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