Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku
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"Excellent location, staff are polite with good English."

Pui B.

15 April 2018

Superior Single - Non-Smoking - Bed Hotel Sunroute Plaza Shinjuku
Superior Single - Non-Smoking - Bed
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Lobby Hotel Sunroute Plaza Shinjuku
Lobby
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Lobby Hotel Sunroute Plaza Shinjuku
Lobby
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Interior view Hotel Sunroute Plaza Shinjuku
Interior view
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Exceptional
Location
9.3
See all 54 photos Hotel Sunroute Plaza Shinjuku
See all 54 photos
Removed from saved list
2016

Hotel Sunroute Plaza Shinjuku

Exceptional location
See what's nearby
Excellent
From 9973 reviewsSee what guests said
8.3
Recommended by 94% of guests
Value for money8.1
Distance to city center0.2 km
Location rating9.3
Nearest airportHaneda International Airport (HND)
Distance to airport16.4 km
Has restaurantYes
  • 430 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 33 times in the last 24 hours | 41 travelers are looking at this property right now
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Superior Single - Non-Smoking
Superior Single - Non-Smoking
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 single bed
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Economy Double Room - Non-Smoking
Economy Double Room - Non-Smoking
...
  • 15 m²/161 ft²
  • Non-smoking
  • 1 semi double bed
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Standard Queen Non-Smoking
Standard Queen Non-Smoking
...
  • 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Ladies Single Room
Ladies Single Room
...
  • 15 m²/161 ft²
  • Non-smoking
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Ladies Single Room
Ladies Single Room
...
  • 15 m²/161 ft²
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Standard Double Room
Standard Double Room
...
  • 18 m²/194 ft²
  • Non-smoking
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Standard Single
Standard Single
...
  • 15 m²/161 ft²
  • Non-smoking
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Standard Double Room
Standard Double Room
...
  • 18 m²/194 ft²
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Standard Single
Standard Single
...
  • 15 m²/161 ft²
  • Non-smoking
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More about Hotel Sunroute Plaza Shinjuku

More about Hotel Sunroute Plaza Shinjuku

"?? a very nice stay."

Reviewed 13 March 2018

stepfanny from Indonesia

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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great location, and good value"

Duncan from Hong Kong

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (9973)Booking.com Reviews (6305)
8.3
Cleanliness8.6
Facilities7.9
Location9.3
Room comfort and quality8.3
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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Superior Single - Non-Smoking
Economy Double Room - Non-Smoking
Standard Queen Non-Smoking
Standard Twin Non-Smoking
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Showing 7928 verified guest comments
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9.2
Exceptional
Mastijah from Malaysia
Couple
Standard Twin Non-Smoking
Stayed 7 nights in August 2018
Exceptional”
Great location with easy access to everywhere, Shinjuku subway station just next to the hotel only a few meter from this hotel. But very strict for check in procedure. We arrived early morning and have to wait until 2pm to get the room. Staff are helpful. I borrow the 2 pin plug from the counter and they ask for deposit that can be return back upon check out time. Room are clean . Excellent
Reviewed September 20, 2018
8.4
Excellent
Yaniv from Israel
Couple
Semi-Double Room
Stayed 3 nights in September 2018
Good location, horrible wifi. ”
Very close to Shinjuku station, easy to get around. The room was small, but functional. The wifi was really really bad unusable in our room, expected better.
Reviewed September 20, 2018
6.8
Good
Antonio from United States
Group
Semi-Double Room
Stayed 4 nights in August 2018
Complaint about the cleaning maid ”
We stayed on 8th floor, room 813 for 4 nights. One day, we placed the wrong tag outside the door for not cleaning the room or replacing the towels for the saving the energy in protecting the environment. But we left some dirty towels on the floor of the bathroom in the morning. The Chinese maid came to our room clearing up the garbage cans but saw the towels on the floor and would not clearing it up nor replacing the towels until we returned to the room. She argued with us until we insisted to call the front desk. She asked us to come to the storage room picking up the towels. Such an attitude and behaviors are not acceptable. Please reflect this to the Sunroute hotel to rectify these kinds of behaviors.
Reviewed September 20, 2018
8.8
Excellent
Kok from Singapore
Couple
Standard Twin Room
Stayed 2 nights in September 2018
Good Location”
Location of the hotel is great, near to Shinjuku station and many shopping areas all within walking distance. Reasonable hotel rate
Reviewed September 19, 2018
4.8
FOONG from Singapore
Couple
Economy Double Room - Non-Smoking
Stayed 5 nights in September 2018
Long 20-25min walk to the nearest subway station”
I booked this hotel as I thought that it is just a stone’s throw to Shinjuku station. In e end, I have to walk quite a distance there. Room was tiny in world standards. I should have booked a cheaper room in either Harajuku or Asakusa where it is more happening for one timers to Tokyo.
Reviewed September 18, 2018
9.2
Exceptional
Mohd from Malaysia
Family with teens
Economy Double Room - Non-Smoking
Stayed 5 nights in September 2018
Excellent location”
Location is very near to Shinjuku station (3-5 minutes walk) and only one station to Harujuku and Shibuya. Family mart store is right infront the hotel and convenient for you to get your day to day supplies during your stay in Tokyo. Shopping mall like Takashimaya is just a walking distance from the Hotel.
Reviewed September 18, 2018
8.0
Excellent
CHONG from Singapore
Family with teens
Double Economy
Stayed 3 nights in September 2018
NIL”
NIL
Reviewed September 18, 2018
10.0
Exceptional
Lim from Singapore
Couple
Semi-Double Room
Stayed 4 nights in September 2018
exceptional ”
Shinjuku Hotel Sunroute exceptional take airport limousine bus $1250/pax from Haneda airport to hotel conveniently. Bus to hotel only starts 1130am, anytime earlier take to shinjuku west(1st stop). Bus ride about 45mins. once you alight from the bus walk left, cross the road, turn right at junction. It’s about 5-8mins walk to hotel. Check in only at 2pm but you can keep your luggage with concierge first. superb👍🏼 service from staffs. everyone is friendly from security to hotel staffs to housekeeper they would greet you with a smile. very helpful as well. we were on honeymoon & was welcomed with a champagne bottle/wine glass in the room. room was so clean and they provided almost every necessities. from pajamas/toothbrush/shampoo/room slippers/hair dryer... many more. (you need not worry about anything you need in the room, they have everything) there’s coin laundry. washing : 300yen for 30mins. pop in more coins if you want to have a longer wash. dryer is 100yen/30mins. but it doesn’t dry if your clothes are thicker. put in 200yen for 1hour drying. there are many guest using so be sure you’re on time to collect your laundry else it’s left on the chair or you’ve to wait for your turn to do the washing.during the night it’s a more popular. be sure you’ve your coins ready as there is no coin changing machine beside. alternatively you can change it at concierge. (don’t forget to bring your own laundry detergent) overall, good location. approx 6mins walk from shinjuku east station (exit e10). be sure to get it with breakfast buffet at the hotel. most stores don’t open till 11. lots of eateries/shopping around.
Reviewed September 18, 2018
8.0
Excellent
Wai from Hong Kong
Couple
Economy Double Room - Non-Smoking
Stayed 3 nights in September 2018
Centrally located hotel”
very convenient hotel, it is one of the stops of the Airpot Limousine bus to/from airport, better than take your luggage and take N'EX train. Very close to shinjuku station so easy to shopping and eating
Reviewed September 15, 2018
8.0
Excellent
Jonathan from Singapore
Family with young children
Semi-Double Room
Stayed 3 nights in September 2018
Convenient and functional ”
location is great. five to ten minute walk from the shinjuku train station. lots of food in the vicinity of hotel and station. room is functional in that the bed is big enough for two adults and a toddler and that the shower is clean, water is strong, water temperature stable. there are also washing machines and dryers on select floors. staff are friendly, helpful, speak english. pillows were kinda lumpy but all in all a nice place to come back to after a long day of sight seeing for a great bath and a good sleep.
Reviewed September 14, 2018
8.0
Excellent
Sawako from Australia
Couple
Standard Queen Non-Smoking
Stayed 4 nights in July 2018
Great Location, Convenient but Small room”
Fantastic thing about this hotel is its Great location, it's located only 5 minutes walk from Shinjuku JR Station and right next to the Oedo-line subway station. And there is an convenience store across from the hotel, as well as several cafes and McDonald's. Walking distance to all eating places and chemist. Staffs were all polite and very attentive. It's a big hotel located close to the station and I felt safe staying there. Although we feel like it was overpriced and not good value for money. The room we stayed was very Small, there was no space to walk around or place to open our big suits cases. We had to keep them closed all the time and opened it on the bed when we needed to. The room is bit dated also. It was a nice touch that they have Fabreez in the room! Overall, we enjoyed our stay and would stay again :)
Reviewed September 08, 2018
8.4
Excellent
Anton from Australia
Family with young children
Economy Double Room - Non-Smoking
Stayed 1 night in September 2018
Excellent stay”
Great clean hotel in the best location of Shinjuku. Safe and clean area and very close to Shinjuku station (5 minute walk). Staff very polite and hospitable. Airport bus pickup from hotel. Convenience store right across the street with great sandwiches and sushi type meals.
Reviewed September 07, 2018
8.4
Excellent
CHUA from Singapore
Couple
Standard Double Room
Stayed 4 nights in August 2018
Location is good and convenient”
This is my 2nd time staying here because of its convenient location. It is location within the Shinjuku area, which is about 5 to 10 mins walk to JR Main Station. There is a Metro station within a few mins walk. The airport limousine bus pickup and stop right in front of the hotel. We had booked a double room and quite disappointed that the room was very small as compared to our last stay. We have limited space to put our luggages and shopping bags. Other than the room size, we are happy and satisfied with our stay in this hotel.
Reviewed September 06, 2018
7.2
Very good
Amelia from Singapore
Solo traveler
Standard Single
Stayed 4 nights in August 2018
The staff”
One of the counter staff wasnt friendly when I asked her a few questions. No smile on her face.
Reviewed September 04, 2018
8.0
Excellent
Mollie from Singapore
Family with teens
Semi-Double Room
Stayed 1 night in May 2018
Hotel Sunroute Plaza Tokyo (May 2018)”
Fantastic location. My first choice whenever i go to Tokyo. Had stayed here for 7 x or more. This time (May 2018), was not met by friendly staff at reception. Not sure if the hotel is "overly booked"; hence the service standard had declined!
Reviewed August 30, 2018
10.0
Exceptional
FENG from China
Couple
Economy Double Room - Non-Smoking
Stayed 4 nights in August 2018
Good location, small but comfortable.”
Close to shopping mall and Shinjuku station, will be back next time.
Reviewed August 25, 2018
10.0
Exceptional
Mary from Philippines
Couple
Economy Double Room - Non-Smoking
Stayed 6 nights in May 2018
Good location!”
Good location, easy access to Shinjuku train station, terminal, shops, restaurants.
Reviewed August 18, 2018
8.4
Excellent
KA from Hong Kong
Solo traveler
Standard Single
Stayed 2 nights in August 2018
Excellent”
smelly toilet
Reviewed August 18, 2018
8.0
Excellent
Jasmine from Singapore
Couple
Semi-Double Room
Stayed 3 nights in August 2018
Good location ”
It's 5 mins walk from shinjuku station and it has a direct bus that ply between the hotel and airport. WiFi is ok. Room size is typical Japan room size with limited space for walking if there are 2 big luggages. Good provision of toilet amenities.
Reviewed August 16, 2018
10.0
Exceptional
Pg from Brunei Darussalam
Group
Standard Single
Stayed 3 nights in August 2018
Exceptional”
The place is so beautiful with view feom the hotel. Good location to shop and find food.
Reviewed August 14, 2018
12345
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