Imperial Palace Suites Quezon City Hotel
Imperial Palace Suites Quezon City Hotel
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"Nice starbucks downstairs which was good to have."

Ross

18 January 2016

Hotel building Imperial Palace Suites Quezon City Hotel
Hotel building
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Swimming pool [outdoor] Imperial Palace Suites Quezon City Hotel
Swimming pool [outdoor]
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Fitness center Imperial Palace Suites Quezon City Hotel
Fitness center
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Bathroom Imperial Palace Suites Quezon City Hotel
Bathroom
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Excellent
Location
8.1
See all 30 photos Imperial Palace Suites Quezon City Hotel
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Imperial Palace Suites Quezon City Hotel

Excellent location
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From 1080 reviewsSee what guests said
6.6
  • 820 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

Room choices
This property is in high demand!Last booked 10 hours ago
Premiere Suite 2 Queen Beds
Premiere Suite 2 Queen Beds
...
  • City view
  • 45 m²/484 ft²
  • 2 queen beds
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Premiere Suite 2 Single Beds
Premiere Suite 2 Single Beds
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds
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Premier Suite
Premier Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed or 1 queen bed
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Studio Twin Room
Studio Twin Room
...
  • 30 m²/323 ft²
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Premium Double
Premium Double
...
  • Shower
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Premium Double/Twin
Premium Double/Twin
...
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    Room Only Ro Premium Twin Beds
    Room Only Ro Premium Twin Beds
    ...
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      Superior Suite
      Superior Suite
      ...
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        Premium Queen
        Premium Queen
        ...
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          TWIN PREMIER - ROOM ONLY
          TWIN PREMIER - ROOM ONLY
          ...
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            More about Imperial Palace Suites Quezon City Hotel

            More about Imperial Palace Suites Quezon City Hotel

            "Good location, spacious rooms for the price."

            Reviewed 09 April 2016

            Redy T. from Philippines

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            Family with young children

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Filipino cuisine
            Filipino cuisine
            Vatel Restaurant Manila
            8.6 km Filipino, French, Mediterranean
            Hizon's Cakes & Pastries
            8.7 km Filipino
            iBread
            8.8 km Filipino
            Asian cuisine
            Asian cuisine
            Buddy's
            490 m Asian, Filipino
            Big Mama's Place
            3.0 km Asian, Chinese, Filipino
            North Park Noodles Macapagal
            3.5 km Asian, Chinese
            Chinese cuisine
            Chinese cuisine
            Summer Palace
            1.8 km Chinese
            Wan Chai Restaurant
            3.7 km Chinese
            Chin's Express
            4.6 km Chinese, Fast food

            What they offer

            "Clean, Excellent Staff, Spacious Rooms"

            Stephanie from Philippines

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            Business traveler
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (1080)Booking.com Reviews (199)
            Cleanliness6.4
            Facilities5.4
            Location8.1
            Room comfort and quality7.1
            Service6.4
            Value for money6.7
            Provided by verified guests of Agoda
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            Room type
            Premier Suite
            Premiere Suite 2 Single Beds
            Premiere Suite 2 Queen Beds
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            Showing 901 verified guest comments
            12345
            6.4
            Good
            Miguel from Philippines
            Solo traveler
            Premier Suite
            Stayed 1 night in August 2018
            Average ”
            Wifi was not working at all. Location is good. But no welcome drinks even a bottle of water, bidet water was so weak. Including shower water. Television was majorly local channels if you manage to check international channels the signal is quite weak. The room i got was big though, aircon is cold, it just feels like not a hotel when you enter, feels like a high-class quickie place(motel).
            Reviewed August 27, 2018
            7.6
            Very good
            Kathleen from Philippines
            Couple
            Premier Suite
            Stayed 1 night in August 2018
            It was ok”
            Value for money’s okay. I just didn’t like how they handled things when the ac malfunctioned. Its remote was working, so they sent someone to check and troubleshoot. This went on for 15min. The guy said he’ll tell the recep to transfer us to a diff room. When he got back, he said the recep asked him to try with a diff remote, which took another 10 min. When we finally got transferred, there were no toiletries, and a used towel hung behind the bathroom door. First time we checked in there weren’t any toiletries either. Since we were too tired to complain, we just asked for what we needed
            Reviewed August 26, 2018
            2.8
            KENJI from Japan
            Business traveler
            Premier Suite
            Stayed 4 nights in August 2018
            Very terrible”
            Not cleaned the room even after 4 hours requested. Bath mat, bet sheets, pillow sheets not changed and they are with dirty hair and oil. No amenity such as toothbrush, soap is provided without request. Employee of hotel. Customer's bath mat is stepped by dirty shoes of hotel Employees. Only one elevator is operatated and other one is stopped dliberately. And the one elevator is always used by many hotel Employees. So long time required to wait for elevator. Firstly they made lie that "the elevator is under maintenance" but later one of them said "manager says to use only one elevator and stop the other. This is our rule." Everything is worst. This is the first time to see this kind of the worst hotel.
            Reviewed August 20, 2018
            2.0
            Joanna
            Family with young children
            Premier Suite
            Stayed 3 nights in August 2018
            Acceptable”
            *room is dirty *sheets are dirty *floor is sticky *towel are so thin with holes *pool is dirty **over all, the place is a mess!
            Reviewed August 19, 2018
            6.4
            Good
            roberto from Philippines
            Solo traveler
            Premier Suite
            Stayed 1 night in August 2018
            Nice Place but the Staff! ”
            HOTEL itself is good, nice location, old facilities but well maintained.
            Reviewed August 15, 2018
            3.6
            Robie from United States
            Solo traveler
            Premier Suite
            Stayed 1 night in August 2018
            Acceptable”
            Worst
            Reviewed August 13, 2018
            8.4
            Excellent
            Roxanne from Singapore
            Family with teens
            Premier Suite
            Stayed 1 night in August 2018
            Great value for money ”
            Nice place to stay, big rooms and nice pool. Staff was accommodating. Thanks for the stay
            Reviewed August 05, 2018
            4.8
            Ma.Josephine from Philippines
            Family with young children
            Premier Suite
            Stayed 1 night in July 2018
            Before we used to love this place. ”
            Imperial palace was not well mentained anymore. As per housekeeping no available toiletries " no deliveries " . No.coffee supply. Gym machine are not functioning. Unlike before. It was so sad to see and experienced the hotel that way... but before they were managed well.
            Reviewed July 30, 2018
            4.4
            Jean from Philippines
            Solo traveler
            Premiere Suite 2 Queen Beds
            Stayed 1 night in July 2018
            Worst hotel I’ve ever had. Premiere Suite Room don’t have basic necessities. ”
            The aircon is not that cold and bed linens are dirty. A normal basic necessities like toothbrush and bottled water is not provided thinking I booked a premiere suite room. Hot water in the toilet is not working as well and got busted lights in hallway which makes the place looks scary. No manager on duty, any complains must go to HR?!? I hope the management will do something about all of this.
            Reviewed July 20, 2018
            5.2
            Musa from Philippines
            Solo traveler
            Premier Suite
            Stayed 2 nights in July 2018
            That was my second home ten years ago. A lot have changed. ”
            I cannot find their resto. I was informed they don't served breakfast anymore.
            Reviewed July 05, 2018
            4.4
            SHERILL from Philippines
            Family with young children
            Premiere Suite 2 Queen Beds
            Stayed 2 nights in June 2018
            No courtesy bottled water, towels were all maiitim and matigas, the room smelled cigarette ”
            We are all non smokers and we have a child and young adults, the smell of the room has a strong smell of cigarette and really smokey. The room is not noise proof, the sound of the bar downstairs were disturbing. No hangers, no botlled water and no descent towels. The facilities were old and deteriorating.
            Reviewed June 28, 2018
            6.8
            Good
            Marichris from Singapore
            Family with teens
            Premiere Suite 2 Queen Beds
            Stayed 1 night in June 2018
            They do not accept an early check-in.”
            They did not accept us for early check-in (1:00PM). We have to leave for an appointment so I have to go back and forth and it was really inconvenient since I have a lot of luggage. An hour should be acceptable but they did not allowed us. The toilet and fridge are dirty. They should lower their price. If i have a choice, I wouldnt recommend them to any of my friends.
            Reviewed June 19, 2018
            6.4
            Good
            Cheslyn from Philippines
            Group
            Premiere Suite 2 Queen Beds
            Stayed 1 night in June 2018
            Good”
            For years that I tried checking into hotels either for work or leisure, never have I ever experienced hearing a knock on the door and being checked by a hotel security personnel right in front of our hotel room just to see if we are really about to check out. As first time guests of Imperial Suites, we just find it very uncomfortable, rude and discourteous, considering that we still have few minutes left before the 12nn check-out time. Not sure if this is a part of the hotel's protocol, but this is the first time I experienced this. Upon check-out, we reached out to the receptionist to report this incident and I hope that actions will be carried out to avoid such embarassing customer service.
            Reviewed June 19, 2018
            9.2
            Exceptional
            MOHD from Malaysia
            Business traveler
            Premier Suite
            Stayed 2 nights in February 2018
            its a good hotel to stay ”
            happy with the services given to us
            Reviewed June 18, 2018
            6.0
            Wenona from Philippines
            Group
            Premiere Suite 2 Queen Beds
            Stayed 1 night in February 2018
            Basic toiletries/amenities missing”
            Sound proofing zilch Lack of trash bin when we first got in. Also had to request tissues and other stuff. Concierge phone number is nowhere to be seen on or beside the telephone, so you need to go down yourself to request that number. Guard on parking duty was rude, front desk people were tolerable, maintenance staff were nicer and apologetic though.
            Reviewed May 31, 2018
            6.8
            Good
            Joan from Philippines
            Couple
            Premier Suite
            Stayed 1 night in May 2018
            Palace is a misnomer”
            This hotel only has one functioning elevator and it doesn't have a sensor--the "Hold" button doesn't work either so you have to physically stop the doors from closing if you see someone rushing to the elevator. It's ancient and it shows Only provided one set of toiletries: a tiny shampoo and tiny soap when I specifically chose a room for 2 adults. You have to request for another set Have to call the front desk for the promised wi-fi, and they only provide one username and password unless you request for another. Wi-fi is not even fast, my phone data shames it Toilet has weak flush The staff are friendly and accommodating, likely the beacon in this place. They sometimes take a while in answering your call though, it appears they're limited
            Reviewed May 28, 2018
            7.6
            Very good
            Cyleen from Philippines
            Family with teens
            Premiere Suite 2 Queen Beds
            Stayed 1 night in May 2018
            Very good”
            Superb room size!
            Reviewed May 26, 2018
            5.6
            Flexan from Philippines
            Business traveler
            Premiere Suite 2 Queen Beds
            Stayed 1 night in May 2018
            Room with a disco!”
            The room itself although tired and outdated is comfortable until 10PM when the club’s music is turned on and goes on until the next morning. You forget that this place’s nice comfortable beds and comforters because they can not drown out the noise of the club. Yup, stay here if you do not plan to sleep.
            Reviewed May 23, 2018
            5.6
            Kim from Philippines
            Family with young children
            Premiere Suite 2 Queen Beds
            Stayed 1 night in May 2018
            LAST CHECK IN HERE”
            Lagi ako d2 nag sstay everytime may occasion or kahit wala lang,mahilig kami mag hotel pag gusto namin mag bonding ng mas matagal, kahit madumi room nila ok lang kc hindi sila mahigpit dati kahit na madami kami as long as d kami nag extra mattress and maingay, pero last visit kung kelan puro kids lang, yung guard ilan beses katok ng katok. Never experience pa before kahit sa ibang hotel d naman kinakatok para pauwiin visitors.
            Reviewed May 18, 2018
            8.4
            Excellent
            NORDIN from Singapore
            Family with young children
            Premiere Suite 2 Queen Beds
            Stayed 2 nights in May 2018
            Good location”
            The hotel room is clean, though the entire hotel need a face-lift! It's dim and lifeless looking from outside. Swimming pool on highest level it's awesome. Staff are fantastic, fast and friendly.
            Reviewed May 16, 2018
            12345
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