InterContinental Melbourne The Rialto

InterContinental Melbourne The Rialto

495 Collins Street, Melbourne CBD, Melbourne, Australia, 3000 Victoria
- View on map
 InterContinental Melbourne The Rialto
    Removed from saved list
    Lobby InterContinental Melbourne The Rialto
    Interior view InterContinental Melbourne The Rialto
    Swimming pool InterContinental Melbourne The Rialto
    King Club InterContinental Melbourne The Rialto
    See all 60 photos
     InterContinental Melbourne The Rialto

    Guest reviews

    8.6
    Excellent
    /10
    (202 reviews)See what guests said
    9.0
    Exceptional cleanliness
    Recommended by 82% of guests

    Property highlights

    • 530 meters to public transportation

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Rialto Towers50 m
  • Enterprise Park260 m
  • Melbourne Aquarium300 m
  • St. Augustine Church310 m
  • Bourke Street & Around350 m
  • The ANZ Banking Museum380 m
  • Fo Guang Yuan Art Gallery400 m
  • China Town440 m
  • Water Tower Clock460 m
  • Supreme Court of Victoria470 m
  • Value for money8.0
    Location rating9.1
    Nearest airportEssendon Airport (MEB)
    Distance to airport11.4 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Club Junior Suite
    Club Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Shower and bathtub
    • 3 single beds and 1 king be...
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Club
    King Club
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Deluxe
    King Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Club Junior Suite
    1 King Club Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Iconic Suite
    King Iconic Suite
    ...
    • Room size: 123 m²/1324 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Shower
    • 3 single beds and 2 futons ...
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Executive King Bed
    Executive King Bed
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Signature Suite
    King Signature Suite
    ...
    • Room size: 123 m²/1324 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about InterContinental Melbourne The Rialto

    More about InterContinental Melbourne The Rialto

    An overview

    Show less

    What they offer

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Australian cuisine
    Australian cuisine
    Alluvial
    10 m Australian, Gluten Free, International
    Market Lane Bar
    20 m Australian, Gluten Free
    Negroni Bar & Grill
    30 m Australian, Italian
    Asian cuisine
    Asian cuisine
    Yuzu Cafe & Cuisine
    30 m Asian, Fusion, Japanese
    Kass Kass Restaurant
    200 m Asian, Korean
    Chilli India
    210 m Asian, Halal, Indian
    Gluten Free
    Gluten Free
    Merchant
    20 m Gluten Free, Italian
    Maha
    370 m Gluten Free, Mediterranean, Middle Eastern
    Movida Aqui
    420 m Gluten Free, Mediterranean, Spanish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Please note that there is a 1.5% charge when you pay with a credit card.

    Real reviews from real guests

    Agoda Reviews (202)Booking.com Reviews (1144)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location9.1
    Room comfort and quality8.8
    Service8.7
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (202)
    All room types

    Show reviews that mention 

    Showing 137 verified guest comments
    12345
    9.6
    Exceptional
    Ana from Timor-Leste
    Couple
    King Deluxe
    Stayed 3 nights in December 2018
    Amazing experience”
    From the start the staff was amazing. We get to Melbourne in an early flight so get to hotel around 9am. The girl at the reception was very nice and was able to give us a room in about a hour! The hotel is near the tram stops, so perfect to get around. The door staff is always polite. The room is big, comfortable bed, coffee machine in the room, big shower. The only thing I would prefer is if the room had window to the street insteadof the hall. We had Christmas dinner on alluvial which was also very good. Definitely a hotel to visit.
    Reviewed January 04, 2019
    9.2
    Exceptional
    Adora from Singapore
    Couple
    Deluxe
    Stayed 1 night in September 2018
    Great location, Comfortable room”
    If you're coming from the airport, just hop on the skybus to the city. When you alight at the southern cross station it's a 5-7min walk to the hotel. Right in the heart of the CBD. There's a supermarket across the road from the hotel and good eateries located close by. Location is great. I arrived at noon and managed to get an early check-in which I'm thankful for. The room was very comfortable, great pillows and bed. Water pressure in the shower was great. The only issue we had was the air conditioning in the room. We set it at 16 degrees but it still felt like 26 degrees. As we were only staying for one night and it was already quite late in the evening, we did not call engineering to come fix the issue. When I gave feedback to the check out staff, she was really nice to not charge us for the two cokes we had from the mini bar to make up for the air conditioning issue. Overall, a good experience. I would stay at the Intercontinental again.
    Reviewed September 05, 2018
    10.0
    Exceptional
    Alex from Australia
    Business traveler
    1 King Junior Suite
    Stayed 2 nights in January 2018
    BEST SERVICE EVER EXPERIENCED FROM A HOTEL”
    As an Ambassador they gave me x2 room upgrades to a massive suite fit for a king & extended 4pm checkout. Free water, chocolates provided daily, Nespresso and Capsules were a big bonus for the busy traveller. Room service was prompt and amazingly tasty food. One night i arrived to the hotel in a bad mood as we had a screaming kid in the back seat and upon handing my keys to the gentleman at valet, he could clearly see that i was in a pretty bad mood. So he phoned me once i got to my room and he advised me that a bottle of red wine will be delivered to my room free of charge to brighten my mood. I couldn't believe it ! Very good, attentive and caring service. The staff at this place are all 100% couldn't recommend this place anymore.
    Reviewed February 02, 2018
    8.0
    Excellent
    Kim from Australia
    Couple
    Deluxe
    Stayed 3 nights in January 2018
    Lovely Environment”
    This hotel has excellent staff who are very happy, helpful and respectful. The location is ideal as everything in the city is walking distance or you can take the free tram. The rooms are quiet and very clean. The whole design of the place is beautiful. The breakfast was excellent. The only thing I was disappointed about was the quality of the pool and gym. Both were in need of an upgrade. I went there for a few days of R&R and unfortunately the pool was closed on day 3 for 'unexpected maintenance' and a piece of the gym equipment collapsed on one side when I was using it, due to a bolt working its way out. I would certainly recommend this hotel, but don't expect the pool and gym to be of the same standard as the rest of the place.
    Reviewed January 23, 2018
    8.0
    Excellent
    HO from Hong Kong
    Couple
    King Deluxe
    Stayed 1 night in April 2017
    Very good”
    A short layover in Melbourne after a business trip there. Intercontinental located at the Collins which is right at the cbd and you don't have to worry about food or transport. 10 mins walk from the sky bus station and restaurants are just 5-10 mins walk away as well. Staff are nice and helpful It made my stay relax and comfortable
    Reviewed May 05, 2017
    8.8
    Excellent
    Raja from Indonesia
    Family with young children
    Deluxe
    Stayed 6 nights in September 2016
    Great stay at the Intercon...”
    All around the world The Intercontinental hotel has always live up to their customer's Expectation. In this branch the staff were really friendly and helpful. We got lots of help from the 2 guys at the concierge. (Thank you Paul and John for giving us tips on places to visit). The hotel was walking distance from shopping and restaurant area. The breakfast was great. Should try their Bircher Musili. Keep it up..
    Reviewed March 03, 2017
    9.6
    Exceptional
    Jeffrey from Australia
    Couple
    1 King Junior Suite
    Stayed 1 night in April 2016
    Still the best”
    The Rialto is still my stand-out favourite Melbourne City hotel. The locations, staff and room quality are a step above the rest in my view. Last weekend was my 7th visit and I plan to go back next time I need a place in the Coty.
    Reviewed April 24, 2016
    8.0
    Excellent
    Jeffrey from Australia
    Business traveler
    King Deluxe
    Stayed 2 nights in September 2015
    Still good but slipping a little”
    Location, Staff and breakfast
    This is my fifth visit to the Rialto. Location is very good in my view and the staff are exceptional. Really friendly and helpful. On the negative, the place is getting a little tied around the edges. Hallways were not always as clean as they should be and the air conditioning refused to bring the temperature down, even though I had maintenance look at it. I'd probably give it one more try, but would want to see improve
    Reviewed September 22, 2015
    8.0
    Excellent
    Ferdaus from Malaysia
    Business traveler
    Deluxe
    Stayed 2 nights in October 2013
    Pleasant & comfortable..”
    Location... comfortable rooms... great location
    It was my first time staying at this hotel. Maybe my expectations was high as I had expected a big & grand lobby & reception. But never mind, the room I got was big, well designed & the bed was very comfortable. This compensated for everything else. The staff were very friendly, professional & efficient. The location was great being next to Rialto, restaurants, walking distance to the shopping areas at Bourke St Mall, Crown Casino & places of interests around Melbourne CBD.
    Reviewed October 29, 2013
    8.8
    Excellent
    Andrew from Australia
    Couple
    King Deluxe
    Stayed 1 night in August 2018
    Great weekend getaway”
    Big fan of this hotel, great getaway for our anniversary in a central CBD location. Would love to stay again.
    Reviewed September 03, 2018
    6.4
    Good
    Jamie from Australia
    Couple
    King Deluxe
    Stayed 2 nights in August 2018
    Special Occasion Weekend Getaway. ”
    We arrived at the hotel on a Friday for my husbands 40th Birthday weekend. Planned a big night out with friends in the city for Friday and a nice relaxing day Saturday in the hotel with room service and lots of rest. Unfortunately we did spend the day in the from however they had no movies, Foxtel etc. my husband was annoyed he had to watch the footy on his phone and we were not able to watch a movie or any other pay per view channels. Very disappointing. I appreciate that these things happen from time to time however we paid full price for a room with only half the facilities available. No compensation was offered.
    Reviewed August 21, 2018
    10.0
    Exceptional
    Beverley from Australia
    Couple
    King Deluxe
    Stayed 1 night in December 2018
    We had a superb stay , many many thanks 🙏”
    Staff were beyond friendly, service was excellent and we loved our stay
    Reviewed December 17, 2018
    9.2
    Exceptional
    Shawn from United States
    Couple
    King Deluxe
    Stayed 7 nights in November 2018
    Beautiful Hotel in the Heart of the City”
    The photos online do not do the hotel justice. It is quite beautiful and centrally located. I would recommend this hotel to any traveler headed to Melbourne.
    Reviewed November 27, 2018
    9.2
    Exceptional
    Vu from Vietnam
    Family with young children
    King Deluxe
    Stayed 1 night in July 2018
    Exceptional”
    Rooms are comfortable. We have a good trip.
    Reviewed August 05, 2018
    9.6
    Exceptional
    Vu from Vietnam
    Business traveler
    King Deluxe
    Stayed 2 nights in July 2018
    Exceptional”
    Great!
    Reviewed July 26, 2018
    9.2
    Exceptional
    Justin from Australia
    Family with teens
    Deluxe
    Stayed 1 night in May 2018
    Football stay”
    Great location and the staff were great.
    Reviewed May 21, 2018
    8.8
    Excellent
    ahrum from South Korea
    Solo traveler
    Executive King Bed
    Stayed 1 night in December 2017
    all facility is perfect but only one thing!”
    Thank you, intercontinental hotel in Melbourne. However, one thing I would like to tell you, actually the staff at the reception desk, a lady, little bit chubby and blonde hair, her attitude for guest is not professional as I have never seen before, compared to any other luxurious hotels. When I tried to check in at hotel, but arrived earlier than I expected around between 9.43 am to 9.59 last Saturday 9th Dec, She told me that I should have came to hotel after 3 hours later with very annoying face and chewing gum as well. I was very shocked and her attitude and service made me feel upset. Even I booked as executive king room for myself. You should be careful about how customers are treated, we are not dump and also deserve to receive high quality facility and comfortable service with a beautiful smile. Other staff are excellent and beautiful, except for this fat blonde lady. She is not qualified at all and does not fit this luxurious hotel brand value as well. Thank you.
    Reviewed December 12, 2017
    8.4
    Excellent
    Bastian from Germany
    Couple
    King Deluxe
    Stayed 5 nights in August 2017
    Nice hotel in good location”
    We arrived from the airport by Skybus at Southern Cross station and from there it is within walking distance. The location of the hotel is very good, more in the CBD than the shopping district, but pretty much within walking distance to everywhere downtown Melbourne. Hotel rooms are basic, unfortunately no modern technology or USB ports, in that regard it needs an upgrade. All the staff members, especially Front Desk and Concierge, are extremely polite, professional and helpful, definitely a big plus for the hotel. Breakfast buffet features all the essentials, however compared to hotels in Asia the selection is a bit small. Overall we enjoyed our stay and were very satisfied with the hotel, we would stay there again when we return to Melbourne.
    Reviewed August 31, 2017
    9.6
    Exceptional
    John from Australia
    Couple
    Deluxe
    Stayed 2 nights in July 2017
    Exceptional”
    All very comfortable. What is expected from superior accommodation. In particular, the Staff were very responsive, obliging and as helpful as possible. The Staff put the icing on the cake.... So to speak.....
    Reviewed July 10, 2017
    8.4
    Excellent
    Tan from Malaysia
    Family with young children
    Twin Deluxe
    Stayed 5 nights in June 2017
    Nice heritage hotel in CBD”
    Nice boutique style hotel in the heart of Melbourne.Enjoy our stay of 5 nites except that the housekeeping for a 5 star hotel is inconsistent and disappointing.Towels not refilled and used cups not properly washed after our return and bathrooms not properly cleaned.Other than that,its been a great experience with the staff
    Reviewed June 20, 2017
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    InterContinental Melbourne The Rialto
    |Excellent 8.6
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Melbourne Aquarium
    • Southern Cross Railway Station is within 0.53 km