JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
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"My room was finished , and lovely."

Alexander

29 April 2018

Cabana Poolside, Executive lounge access, Studio, Pool view - Bed JW Marriott Hotel Kuala Lumpur
Cabana Poolside, Executive lounge access, Studio, Pool view - Bed
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Lobby JW Marriott Hotel Kuala Lumpur
Lobby
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Lobby JW Marriott Hotel Kuala Lumpur
Lobby
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Interior view JW Marriott Hotel Kuala Lumpur
Interior view
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See map JW Marriott Hotel Kuala Lumpur
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Exceptional
Location
9.5
See all 52 photos JW Marriott Hotel Kuala Lumpur
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JW Marriott Hotel Kuala Lumpur

Newly renovated
Exceptional location
Stay in the heart of Kuala Lumpur - See what's nearby
Excellent
From 1674 reviewsSee what guests said
8.7
Recommended by 90% of guests
  • 330 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 16 travelers are looking at this property right now
Club Executive, Executive lounge access, Guest room, 1 King
Club Executive, Executive lounge access, Guest room, 1 King
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Executive Studio, Studio, King, Sofa bed, City view
Executive Studio, Studio, King, Sofa bed, City view
...
  • City view
  • 65 m²/700 ft²
  • 1 super king bed
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Cabana Poolside, Executive lounge access, Studio, Pool view
Cabana Poolside, Executive lounge access, Studio, Pool view
...
  • Pool view
  • 25 m²/269 ft²
  • 1 king bed
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Junior Suite, Executive lounge access, Junior Suite
Junior Suite, Executive lounge access, Junior Suite
...
  • City view
  • 71 m²/764 ft²
  • 1 king bed
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One Bedroom Suite, 1 Bedroom Larger Suite, 1 King, City view
One Bedroom Suite, 1 Bedroom Larger Suite, 1 King, City view
...
  • City view
  • 72 m²/775 ft²
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Presidential Suite, 2 Bedroom Presidential Suite, City view
Presidential Suite, 2 Bedroom Presidential Suite, City view
...
  • City view
  • 104 m²/1119 ft²
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Studio Suite, Executive lounge access, Larger Studio
Studio Suite, Executive lounge access, Larger Studio
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Executive Deluxe Double Room
Executive Deluxe Double Room
...
  • 40 m²/431 ft²
  • Shower and bathtub
  • 1 super king bed
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Comfort Connectors : 2, Guest room, City view
Comfort Connectors : 2, Guest room, City view
...
  • City view
  • 25 m²/269 ft²
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More about JW Marriott Hotel Kuala Lumpur

More about JW Marriott Hotel Kuala Lumpur

"Smooth operation and relaxing environment"

Reviewed 30 March 2018

thomas from Australia

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Luk Yu Tea House
40 m Asian, Chinese, Halal
Shanghai
40 m Asian, Chinese
Sushi Tei, Pavilion Kuala Lumpur
70 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Silk Road
90 m Chinese
Vegetarian Corner
210 m Chinese, Vegan
Royal China Restautant
230 m Chinese
Halal food
Halal food
Bosphorus
60 m Halal, Middle Eastern, Turkish
Spice Garden
110 m Halal, Indian, Vegetarian
Naab
180 m Halal, Mediterranean, Middle Eastern

What they offer

"Great location"

Tan from Vietnam

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1674)Booking.com Reviews (1026)
8.7
Cleanliness8.9
Facilities8.7
Location9.5
Room comfort and quality8.8
Service8.8
Value for money8.2
Provided by verified guests of Agoda
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Room type
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Club Executive, Executive lounge access, Guest room, 1 King
Executive Studio, Studio, King, Sofa bed, City view
Junior Suite, Executive lounge access, Junior Suite
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Showing 1491 verified guest comments
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8.8
Excellent
Nasr from Canada
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in September 2018
Great location ”
Great location. I believe it’s the best location even in the whole area. Hotel room was kinda small and breakfast doesn’t pass for 5 stars hotel at all. Other than that everything was fantastic. Staff was amazingly respectful and kind . Elevator gets very busy so it took very long time going up and down . I Believe it’s over priced it’s an OK option .
Reviewed September 17, 2018
9.2
Exceptional
Mariana from Singapore
Family with teens
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in September 2018
FIRST TIME STAYING AT JW MARRIOT KL”
I stayed in JW Marriott KL from 6th to 8th September 2018. The upgraded room given to me was very nice and spacious. This is my 1st time staying at JWM KL and it has been a pleasant stay. Staffs were friendly. Location is excellent, just opposite Pavilion and walking distance to Lot 10 / Bukit Bintang area. Breakfast spread at Shook café was ok. Rooms are renovated recently, so quite new and modern, and spacious. The rooms are great but the pillows is too soft! Worth staying. Way better than The Westin which is next door. If you consider to stay at around Bukit Bintang area, JWM could be the best choice for your stay in Kuala Lumpur. Loving this place. Will definitely come back to JWM everytime we visit Kuala Lumpur. Thank you to Desmond and not forgetting Miss Radhika (Reservation Manager) for your outstanding hospitality. Regards Mariana
Reviewed September 12, 2018
10.0
Exceptional
Mohammad from Malaysia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in September 2018
Good”
Good
Reviewed September 11, 2018
10.0
Exceptional
Fanny from Malaysia
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
Overall was good”
Nice hotel with great location, staff is very attentive & helpful. Breakfast buffet was great! overall would definitely stay here again. Just pls improve on the duration for checked-in, waited too long bit disappointed.
Reviewed September 11, 2018
9.6
Exceptional
Andrew from Singapore
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2018
excellent location, excellent room”
location is excellent. check-in was smooth and pleasant. room is spacious, clean and well appointed. staff are friendly and helpful. would return again...
Reviewed September 05, 2018
8.4
Excellent
CHONG from Malaysia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in August 2018
Brand new facilities after renovation”
It was second visit in same hotel. The facilities are newly renovated and the room is more spacious. The only weakness is the variety of buffet breakfast. The choices is not up to standard that we paid. The renovation only in the room facilities, too bad it not yet apply to common area such as lobby and restaurant
Reviewed September 03, 2018
10.0
Exceptional
XIAOMANG from Singapore
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2018
1”
1
Reviewed August 27, 2018
7.6
Very good
Kim from Malaysia
Business traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in August 2018
can anyone explain why they is an extra charge to my card ?”
they is price different between the price show at agoda, addition 10% extra being charges to my card! if this continues, will not using agoda anymore! this the second time where they is an extra charge from my double tree by hilton hotel too extra charge for more then few hundred !
Reviewed August 23, 2018
8.8
Excellent
cora from Hong Kong
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 4 nights in August 2018
reasonable facilities but excellent location ”
Not the best jw marriot we have been, but with the best location in KL. Lobby is not too grand. Shopping mall inside is not absolutly necessary, very quiet anyways. However, staffs and room quality is superb. Breakfast variety is good but not the best compare to other 5 stars hotel. I would still recommend. I went with my mother and I'm 4 months pregnant, so location, hygiene and staff quality were our priority.
Reviewed August 19, 2018
9.6
Exceptional
Sian from Malaysia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
great hotel”
very satisfy with overall service, nice room. Get a free chocolate for anniversary booking.
Reviewed August 08, 2018
10.0
Exceptional
logavalli from Malaysia
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
Exceptional”
great ambience friendly staff loved the stay in JWM
Reviewed August 02, 2018
9.2
Exceptional
BILLY from Malaysia
Business traveler
Club Executive, Executive lounge access, Guest room, 1 King
Stayed 2 nights in July 2018
nice location”
nice location
Reviewed August 01, 2018
10.0
Exceptional
Mohamad from Singapore
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in July 2018
Holiday ”
Near shopping area, friendly staff breakfast was good
Reviewed July 30, 2018
10.0
Exceptional
Josephine from Singapore
Family with teens
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in July 2018
Great hotel and staff ”
Friendly staff that I encountered throughout my stay, from the reception to the housekeeping to the in-room dining to the concierge, which makes me feel welcome. Great facilities in the room. Best thing is the hotel location being just opposite the mega Pavilion Mall.
Reviewed July 25, 2018
7.6
Very good
WK from Malaysia
Solo traveler
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
spend your money elsewhere ”
starting from a super creepy dodgy carpark. ending with frontdesk almost charging a breakfast I didn't have upon checkout. it's really just about the super premium location. poolboy never greets. it's five star hotel with 3 star service and absolutely 0 star carpark.
Reviewed July 24, 2018
10.0
Exceptional
Gregory from Malaysia
Couple
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
Exceptional”
Everything was perfect during my stay. As it was my birthday, they had even prepared a little card and card, which was a really sweet gesture. What was disappointing was that they got our luggage lost and we didn't get them until 1 1/2 hours later, which ate into our pool time or time that we could have spent doing other things within the hotel.
Reviewed July 23, 2018
6.8
Good
AI from Malaysia
Group
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
Cleanliness can be better”
there was ants in the room
Reviewed July 23, 2018
9.2
Exceptional
Fatima from Netherlands
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in July 2018
Top hotel”
Super schoon en ruikt lekker vries
Reviewed July 21, 2018
8.0
Excellent
ANTONI from Indonesia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in July 2018
Good location”
Good location,nice hotel,but bad wifi
Reviewed July 17, 2018
8.0
Excellent
RAIHANIM from Malaysia
Family with young children
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 2 nights in July 2018
Nice shortstay”
Thumps up to all staffs , Very warm, helpful and make you feel welcome! The room a bit let down for the reasons: 1. Not sound proof at all door is designed with one inch or little more open gap between bottom door and the floor which we can see the hallway floor from inside our room. We can hear people talking in the hallway clearly and even mistakenly our next room doorbell for ours due to the sound of the doorbell can be heard loud and clear from inside our room. We can also hear sounds from the room above ours. That is not pleasant and not expected for 5 star hotel (spg group). My sleep was disturbed few times due to the noise. 2.State of the art technology I understand the reason to be updated with current technology but sometimes certain technology are better remain easy and user friendly. Phone and air condition systems with no instructions on how to operate can be frustrating. I was trying to figure out how to get my room phone working and increase room temperature.
Reviewed July 12, 2018
12345
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