Kaili Hotel
Kaili Hotel
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"Nothing to critic, everything was excellent"

mehmet

04 May 2018

Standard Twin - Guestroom Kaili Hotel
Standard Twin - Guestroom
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Lobby Kaili Hotel
Lobby
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Lobby Kaili Hotel
Lobby
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Interior view Kaili Hotel
Interior view
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See map Kaili Hotel
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Excellent
Location
8.7
See all 42 photos Kaili Hotel
See all 42 photos
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Kaili Hotel

Excellent location
Stay in the heart of Shenzhen - See what's nearby
Very good
From 1722 reviewsSee what guests said
7.6
Recommended by 83% of guests
  • 300 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Standard Twin
Standard Twin
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Fashion Room
Fashion Room
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Family Suite
Family Suite
...
  • City view
  • 40 m²/431 ft²
  • 4 semi double beds
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Classic Twin Room
Classic Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 semi double beds
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Classic King Room
Classic King Room
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Deluxe Triple
Deluxe Triple
...
  • City view
  • 32 m²/344 ft²
  • 3 single beds
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Classic Twin
Classic Twin
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe Family
Deluxe Family
...
  • City view
  • 30 m²/323 ft²
  • 1 single bed and 1 queen be...
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Special Price - Classic Queen Room
Special Price - Classic Queen Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 double bed
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Deluxe Suite with Free Spa
Deluxe Suite with Free Spa
...
  • 55 m²/592 ft²
  • Shower
  • 1 king bed
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More about Kaili Hotel

More about Kaili Hotel

"Good location"

Reviewed 04 April 2018

Felix from Canada

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
XingFu Yuan
40 m Chinese
Chao JiangChun (YangGuang)
140 m Chinese
Chao Tai Xuan (ShenZhen Peng Nian)
180 m Chinese
Fast food
Fast food
YunJing Xuan
180 m Fast food
Pizza Hut (DongMen ShangYe Jie)
200 m Fast food, Pizza
YuHua Western Restaurant (RenMin South Road)
300 m Fast food
Cafe
Cafe
aix arome cafe
250 m Cafe
Vienna
250 m Cafe, European
Jiu Jie Chang Bai Coffee (ChunFeng Road)
530 m Cafe

What they offer

"Room is decent and clean."

Martin from Singapore

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1722)Booking.com Reviews (370)
7.6
Cleanliness7.5
Facilities6.7
Location8.7
Room comfort and quality7.6
Service7.4
Value for money7.8
Provided by verified guests of Agoda
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Classic King Room
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Showing 1551 verified guest comments
12345
8.8
Excellent
FELIX from Indonesia
Family with teens
Family Suite
Stayed 2 nights in September 2018
Good”
Near to King royal plaza and Guo Mao train station, spacious room, clean and friendly staff
Reviewed September 13, 2018
8.0
Excellent
Pankaj from India
Business traveler
Special Price - Classic Queen Room
Stayed 1 night in July 2018
Very good”
Excellent Location... Close to Metro and Shopping
Reviewed July 28, 2018
Dear guest,thank you for your comments,we hope to see you soon.Best regards.
Responded August 03, 2018
Kaili Hotel
8.0
Excellent
William from New Zealand
Solo traveler
Fashion Room
Stayed 3 nights in June 2018
a favourite...”
For my stays in Shenzhen this is my choice of hotel. Close to shopping, metro and a range of good restaurants I stay here when in town
Reviewed June 18, 2018
Dear guest,thank you for staying with us,we hope to see you again.Best regards.
Responded July 03, 2018
Kaili Hotel
9.2
Exceptional
Ong from Singapore
Family with young children
Deluxe Family
Stayed 4 nights in May 2018
Very good location”
Location is awesome. Value for money.
Reviewed May 31, 2018
Dear guest,thank you for staying with us,we hope to see you soon.Best wishes!
Responded June 02, 2018
Kaili Hotel
4.4
Albert from Australia
Couple
Classic King Room
Stayed 1 night in May 2018
Incompitant staff. Limited food options, non english speaking staff. Problem with room such as smell”
Non english speaking staff. Bad smell in room also noisy A/C nothing done in 7 days there. Cafe with very limited food option and one staff member on duty. $150 usd for 12 items of laundry 8 of them being under pants.
Reviewed May 26, 2018
7.2
Very good
Pearlyn from Singapore
Couple
Standard Twin
Stayed 1 night in November 2017
Frequent Stay”
We like staying in Kaili because of the spa facilities that is available within the hotel. Also, the hotel is located near to the MRT.
Reviewed May 23, 2018
Dear guest,thank you for staying with us ,we hope to service you agian.Best wishes!
Responded June 02, 2018
Kaili Hotel
9.6
Exceptional
mehmet from Turkey
Solo traveler
Standard Twin
Stayed 1 night in May 2018
excellent hotel for Shenzhen”
nothing to critic, everything was excellent
Reviewed May 04, 2018
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded June 02, 2018
Kaili Hotel
8.4
Excellent
SENQUAN from Singapore
Solo traveler
Fashion Room
Stayed 1 night in April 2018
Pleasant stay as always”
Good location as it is just a short walk from the subway station. Shopping centre just beside, and there are many food and convenience shops around.
Reviewed April 17, 2018
Dear guest,thank you for staying with us,we hope to see you soon.Best wishes!
Responded May 02, 2018
Kaili Hotel
8.8
Excellent
Martin from Singapore
Business traveler
Classic King Room
Stayed 2 nights in April 2018
Best Location in Shen Zhen”
The room was upgraded by the staff and thank you for that! Great location, it's about 200m from the MRT(Guo Mao Station). Many eateries around. Room is decent and clean. I enjoyed my stay there!
Reviewed April 16, 2018
Dear guest,thank you for your comments,we hope to see you again.Best wishes!
Responded May 02, 2018
Kaili Hotel
8.0
Excellent
Felix from Canada
Solo traveler
Classic King Room
Stayed 5 nights in January 2018
Very good”
good location
Reviewed April 04, 2018
Dear guest,thank you for staying with us,we hope to see you soon.Best wishes!
Responded May 02, 2018
Kaili Hotel
8.0
Excellent
Swee from Singapore
Solo traveler
Classic King Room
Stayed 2 nights in March 2018
Very good”
Good location for travellers.
Reviewed March 19, 2018
Dear guest,thank you for you comments,we hope to see you again.Best regards.
Responded April 02, 2018
Kaili Hotel
5.2
lee from Singapore
Solo traveler
Classic King Room
Stayed 1 night in March 2018
No wifi after midnight!!”
Hotel is okay if you do not need WiFi after 12 midnight. Strangely, Hotel shutdown WiFi from midnight to next morning. It’s crazy!! Lee
Reviewed March 18, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Responded April 02, 2018
Kaili Hotel
7.2
Very good
NORMAN from Singapore
Business traveler
Standard Twin
Stayed 5 nights in February 2018
Very good”
There was a power outage starting 2 am and lasted for about 6 hrs on 1 of the days I was there. There were no prior warning from the staff beforehand. I think it was due to a lift maintenence.
Reviewed February 25, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Responded March 04, 2018
Kaili Hotel
10.0
Exceptional
Hussain from Malaysia
Family with teens
Deluxe Triple
Stayed 3 nights in February 2018
Exceptional”
Clean room, excellent location and staff.
Reviewed February 09, 2018
Dear guest,thank you for your comments,we hope to see you soon.Best regards.
Responded March 04, 2018
Kaili Hotel
8.0
Excellent
Jack from Malaysia
Family with teens
Family Suite
Stayed 2 nights in February 2018
Great location. Very good and helping staff. Best hotel staffs ever. ”
All the hotel staffs is polite and very helpful, even the hotel cleaner. Great hotel staffs.
Reviewed February 05, 2018
Dear guest,thank you for your comments,we hope to see you again.Best regards.
Responded March 04, 2018
Kaili Hotel
7.2
Very good
tariq from United Arab Emirates
Family with young children
Standard Twin
Stayed 4 nights in December 2017
not bad ”
cood location good size of the room but not clean
Reviewed December 27, 2017
尊敬的顾客:非常感谢您在百忙之中给我们的点评,我们会加强管理,期待能有再次为您服务的机会。祝您生活愉快,工作顺利!
Responded January 01, 2018
Kaili Hotel
7.2
Very good
Cecilia from Singapore
Family with young children
Family Suite
Stayed 2 nights in December 2017
Overall good”
I have been staying in this Hotel for more than 4 times. love the family room and location. just the receptionist (ladies) need to improve their customer service with smile... found them inpatient upon when asking more questions.
Reviewed December 13, 2017
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Responded January 01, 2018
Kaili Hotel
7.2
Very good
Henry from Singapore
Business traveler
Standard Twin
Stayed 3 nights in November 2017
Convenient n Value for money ”
Very convenient n value for money but front desk staff are unfriendly n not the least helpful . It has been my annual hotel staying for the last decade whenever I visit Shenzhen. In spite of poor front desk staff , I am not least concerned with if you don’t need their service.
Reviewed November 20, 2017
Very convenient n value for money but front desk staff are unfriendly n not the least helpful . It has been my annual hotel staying for the last decade whenever I visit Shenzhen. In spite of poor front desk staff , I am not least concerned with if you don’t need their service.
Responded December 01, 2017
Kaili Hotel
8.0
Excellent
Elminda from New Zealand
Family with teens
Family Suite
Stayed 2 nights in November 2017
Very good”
I have a pleasant stay at Kaili Hotel except i’ve booked the 8 pp family suite for 5 of us, but the family suite only have 4 twin beds with 1 pillow & blanket on each bed ( I don’t know how this room can sleep for 8 pp). We’re asked for extra bed (rollaway)but they said they can’t give it because no room to put the extra bed, so one of us have to sleep on the floor. Location is great, close to malls, restaurants, subway station (only 1 station to go to Luohu station for HK train) Easy & fast check in and check out, staffs friendly
Reviewed November 16, 2017
Dear guest,thank you for staying with us ,we hope to see you soon.Best regard.
Responded December 01, 2017
Kaili Hotel
7.2
Very good
Freddy from Singapore
Business traveler
Classic King Room
Stayed 1 night in October 2017
Good Location and Accessibility”
5 mins walk to King Glory Shopping Centre where Guomao MRT Station is located at basement 2. 10 mins walk to Dongmen Shopping Street. Safe environment with lots of great food
Reviewed November 06, 2017
Dear guest,thank you for your comments,we hope to see you soon.Best wishes!
Responded November 09, 2017
Kaili Hotel
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