Karuizawa Prince Hotel West
Karuizawa Prince Hotel West
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West Wing Twin Smoking - View Karuizawa Prince Hotel West
West Wing Twin Smoking - View
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Lobby Karuizawa Prince Hotel West
Lobby
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Food and beverage Karuizawa Prince Hotel West
Food and beverage
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Food and beverage Karuizawa Prince Hotel West
Food and beverage
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Excellent
Location
8.7
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Excellent
From 2451 reviewsSee what guests said
8.3
/
10
Excellent service
8.5
Recommended by 92% of guests
Value for money8.0
Distance to city center2 km
Location rating8.7
  • 660 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Daily housekeeping

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 18 times since yesterday
Cottage 6 Adults - Smoking (West Building)
Cottage 6 Adults - Smoking (West Building)
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 3 single beds & 3 single be...
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Cottage 8 Adults - Smoking (West Building)
Cottage 8 Adults - Smoking (West Building)
...
  • Room size: 95 m²/1023 ft²
  • Nature view
  • 2 single beds & 2 single be...
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Cottage 8 Adults - Non-Smoking (West Building)
Cottage 8 Adults - Non-Smoking (West Building)
...
  • Room size: 95 m²/1023 ft²
  • Nature view
  • 8 single beds
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Cottage 6 Adults - Non-Smoking (West Building)
Cottage 6 Adults - Non-Smoking (West Building)
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 6 single beds
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West Wing Twin Non-Smoking
West Wing Twin Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 single beds
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West Wing Twin Smoking
West Wing Twin Smoking
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 single beds
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Cottage (4 Adults) - Smoking (West Building)
Cottage (4 Adults) - Smoking (West Building)
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 4 single beds
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Cottage (4 Adults) - Non-Smoking (West Building)
Cottage (4 Adults) - Non-Smoking (West Building)
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 4 single beds
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Room Selected at Check-In - Late Check In 17:00
Room Selected at Check-In - Late Check In 17:00
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
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Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
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More about Karuizawa Prince Hotel West

More about Karuizawa Prince Hotel West

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Real reviews from real guests

Agoda Reviews (2451)Booking.com Reviews (1350)
8.3
/
10
Cleanliness8.5
Facilities8.1
Location8.7
Room comfort and quality8.5
Service8.5
Value for money8.0
Provided by verified guests of Agoda
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Showing 1270 verified guest comments
12345
7.6
Very good
Ying from Hong Kong
Solo traveler
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Stayed 2 nights in November 2018
Very good”
A bit old, but spacious
Reviewed November 16, 2018
8.0
Excellent
Tsz from Hong Kong
Group
Cottage 8 Adults - Smoking (West Building)
Stayed 2 nights in November 2018
Very good”
Good location. It provides a very relaxing environment for our holiday.
Reviewed November 15, 2018
8.0
Excellent
Tsz from Hong Kong
Group
Cottage 6 Adults - Non-Smoking (West Building)
Stayed 2 nights in November 2018
Very good”
Good location. Good environment. The 8 person room can allow a large group of people stay together to enjoy the holiday.
Reviewed November 15, 2018
8.0
Excellent
Chiu from Hong Kong
Couple
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Stayed 1 night in October 2018
High CP”
Got the late checkin offer, so the price is very competitive. Like the lovely cottage and environment around. Enjoy walking around the hotel. It is excellent for family customers. Located near the outlet and JR station.
Reviewed November 14, 2018
8.0
Excellent
Pui from Hong Kong
Family with teens
West Wing Twin Non-Smoking
Stayed 2 nights in November 2018
Very good”
Walking distance is quite far from JR station (if not to take the shuttle bus provided by hotel). Hotel location very near the outlet. Frequency of the shuttle bus should be increased as always full. The room is very large and the view from the room is very great (full of maple outside). Helpful and nice staff.
Reviewed November 13, 2018
6.0
yanyu from Hong Kong
Family with teens
Cottage (4 Adults) - Non-Smoking (West Building)
Stayed 1 night in November 2018
We live in the wooden house area. We are surprised by the inconvenience of getting to our house from”
We live in the cottage area. We are surprised by the inconvenience of getting to our house from the hotel building. We are traveling with an elderly, and it's cold, dark and raining outside, we cannot walk to the cottage (especially when u are with luggages) so we have to request a transport service every time at the front desk, then sit and wait for a pick up, the waiting time is 20-35mins, for a 5-10mins ride to our cottage. The wait waste a lot of our time.
Reviewed November 11, 2018
8.4
Excellent
Rachel from Singapore
Couple
West Wing Twin Non-Smoking
Stayed 1 night in November 2018
Well located hotel, dated but clean”
We enjoyed our one night stay here. Walking distance from the Prince outlets and a short drive to Kyu Karuizawa.
Reviewed November 03, 2018
6.8
Good
Yuen from Hong Kong
Group
West Wing Twin Non-Smoking
Stayed 2 nights in October 2018
Good”
Good location! Nearby outlet, convenient. The hotel is old but clean.
Reviewed November 01, 2018
9.6
Exceptional
Hoi
Couple
Cottage (4 Adults) - Smoking (West Building)
Stayed 2 nights in October 2018
Wonderful house for family”
We have to take shuttle to the main reception area and the shopping mall every time when we went out. Average waiting time for the shuttle is 10-20 mins. On the last day of our stay with this house, it was raining and it was really noisy at night....otherwise, we have had a wonderful trip with this Hotel.
Reviewed October 30, 2018
10.0
Exceptional
Hoi
Couple
Run of House - Check-in After 5:00 PM, Check-out Before 11:00 AM
Stayed 1 night in October 2018
住高層, 又靜, 地點方便”
Despite the fact that the normal check in hour is 3 p.m., we arrived early at 1:30 p.m., the staff said some rooms have been tidied up and we are ready to move in. He also upgraded our room to Delux Room. It is just a little bit different from the one we lived before. We will absolutely choose this hotel for our next trip.
Reviewed October 30, 2018
10.0
Exceptional
Celeste from New Zealand
Family with teens
Cottage (4 Adults) - Non-Smoking (West Building)
Stayed 1 night in October 2018
Cozy Cottage Stay”
we stayed at the 4-people cottage. it was lovely and spacious with all amenities. the hotel compound is close to the Prince Outlet Shopping Plaza the only con for me was the distance of the cottage from the main building meant we had to walk/wait for us or call for a transport. you cant randomly flag down a transport because someone else has probably ordered it. we got lost the first night trying to find our way back to cottage. maybe a bit more signs needed for people with no sense of direction😅
Reviewed October 28, 2018
5.6
Wisarut from Thailand
Couple
West Wing Twin Non-Smoking
Stayed 2 nights in October 2018
Good only location”
Hotel locate close with train station and shopping outlet but it look like a good thing of this hotel. I face with many disappointing especially policy and staff service . First Price Hotel have customer service at shopping outlet but when I go to there and request only leave my luggage before train time , the staff refuse and told me that they service only east hotel because "different price , different service" It make me feel bad . I suggest the hotel should be change name of this center to "Price Hotel Customer Service for East Wing"
Reviewed October 24, 2018
8.0
Excellent
chun from Hong Kong
Group
Cottage 6 Adults - Smoking (West Building)
Stayed 2 nights in October 2018
this is the second time I chose this hotel. the standard is over our expectations. ”
however, it is a bit expensive for hot SPA. 2000 Yen per time per person. operation time not flexible. it is from 9am to 7pm. best regards Ms Pang
Reviewed October 22, 2018
10.0
Exceptional
Wing from Hong Kong
Couple
West Wing Twin Non-Smoking
Stayed 1 night in October 2018
A quiet hotel with good location ”
The hotel is warm and cozy. Quite spacious too but sadly they do not have double bed which means couples needs to sleep separately. The stuff’s English just normal, basic communication can do but not difficult requests. The location is quite good since it’s just next to outlet and not far from train station. There’s a lot of trees surrounded which I enjoy most.
Reviewed October 19, 2018
8.0
Excellent
chialiang from Taiwan
Family with young children
West Wing Twin Non-Smoking
Stayed 1 night in September 2018
Great hotel to stay”
Very good view from the windows, we enjoyed the moment when we stayed at hotel.
Reviewed October 01, 2018
6.0
Zamir from Hong Kong
Solo traveler
West Wing Twin Non-Smoking
Stayed 1 night in September 2018
Above average”
Rate is pricy, should have smaller room for single travellers. Location is great for purpose on shopping at the outlet. But property with east and west are widely spread out and though they have scheduled shuttle bus but it is a circular route so average a few stops to the station & hotel took 15 minutes. If no rush or no luggage then ok otherwise walk is faster. The shuttle bus stop is near the outlet area about a few minutes to the station and not convenient if you carried big pieces of luggage or when it rains where there are uncovered area. West is dated and needs renovation, restaurants closed early and mostly buffet, a la carte menu is limited. West hotel guests can only use the hot spring with cost and only weekdays. The whole property environment is very nice and relaxing, lots of greenery. However the area can easily access by non hotel guests which does not give any exclusiveness to hotel paid guests.
Reviewed September 29, 2018
6.0
WING from Hong Kong
Couple
West Wing Twin Non-Smoking
Stayed 1 night in September 2018
Above average”
The room is big enough but a bit old. Although it's not very close to the station, you can take the free shuttle bus next to Karuizawa JR station.
Reviewed September 20, 2018
8.4
Excellent
Shu from Taiwan
Group
Cottage (4 Adults) - Non-Smoking (West Building)
Stayed 2 nights in July 2018
Overall good”
But hotel needs to provide more shuttles especially in rainy days
Reviewed September 16, 2018
8.0
Excellent
Krzysztof from Japan
Group
Cottage (4 Adults) - Non-Smoking (West Building)
Stayed 2 nights in September 2018
Very nice hotel but a little boring place to stay”
The main issue is that the onsen is only available on weekdays from 7 am to 7 pm, which makes it difficult to enjoy a nice and relaxing bath after dinner. Onsens and sentos in Japan are usually open late into the night, so it has not even occurred to us to check beforehand. I was simply shocked that they close this early. Without the onsen, the evenings at the hotel are rather boring.
Reviewed September 12, 2018
8.4
Excellent
Ng from Hong Kong
Couple
West Wing Twin Non-Smoking
Stayed 2 nights in September 2018
The room is spacious and comfortable”
The location is very convenient, close to the outlet and free shuttle bus is provided.
Reviewed September 11, 2018
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