Kempinski Hotel Beijing Lufthansa Center
Kempinski Hotel Beijing Lufthansa Center
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"Hotel location is great, a traditional 5star hotel."

JOHNSON

05 February 2018

Superior - Guestroom Kempinski Hotel Beijing Lufthansa Center
Superior - Guestroom
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Lobby Kempinski Hotel Beijing Lufthansa Center
Lobby
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Lobby Kempinski Hotel Beijing Lufthansa Center
Lobby
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Restaurant Kempinski Hotel Beijing Lufthansa Center
Restaurant
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See map Kempinski Hotel Beijing Lufthansa Center
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Excellent
Location
8.5
See all 33 photos Kempinski Hotel Beijing Lufthansa Center
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Kempinski Hotel Beijing Lufthansa Center

Excellent location
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Excellent
From 184 reviewsSee what guests said
8.0
Value for money7.7
Distance to city center15 Km
Location rating8.5
Nearest airportBeijing Capital International Airport (PEK)
Distance to airport18.7 km
Has restaurantYes
  • 330 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Executive Deluxe Room
Executive Deluxe Room
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed
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Salon Suite
Salon Suite
...
  • River view
  • 72 m²/775 ft²
  • 1 double bed and 1 king bed
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Junior Suite
Junior Suite
...
  • River view
  • 52 m²/560 ft²
  • 1 double bed and 1 queen be...
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Executive Deluxe Double or Twin Room
Executive Deluxe Double or Twin Room
...
  • 36 m²/388 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Deluxe
Deluxe
...
  • River view
  • 36 m²/388 ft²
  • 1 queen bed or 2 semi doubl...
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Superior
Superior
...
  • River view
  • 36 m²/388 ft²
  • 1 queen bed or 2 semi doubl...
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Grand Deluxe
Grand Deluxe
...
  • River view
  • 36 m²/388 ft²
  • 1 queen bed or 2 semi doubl...
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Diplomatic Suite
Diplomatic Suite
...
  • Street view
  • 108 m²/1163 ft²
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Presidential Suite
Presidential Suite
...
  • 216 m²/2325 ft²
  • Non-smoking
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Executive Single
Executive Single
...
  • Non-smoking
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More about Kempinski Hotel Beijing Lufthansa Center

More about Kempinski Hotel Beijing Lufthansa Center

"Location good."

Reviewed 14 September 2017

Jung S. from South Korea

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
YiJia Yi FanTang
240 m Chinese
Lanshan Youmian Cun
280 m Chinese
Tao Zhu Gong Guan
290 m Chinese
Asian cuisine
Asian cuisine
Yijiacun
420 m Asian, Korean
Bei Jing Xi He Ya Yuan Kao Ya Fang (Dou Hui Tian Di)
570 m Asian, Chinese
Baoyuan Dumplings
610 m Asian, Chinese, Fast food
Fast food
Fast food
PuLa Nei PiJiuWu
110 m Fast food
Yonghe Dawang (MaiZi West Shop)
310 m Fast food
Kunlun Hotel Revolving Restaurant
510 m Fast food

What they offer

"Good service and convenient location."

Zaixin from China

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Various parts of the property will be undergoing renovation from May 1, 2018 to December 31, 2018. There will be some areas affected by the noise during this time.

Real reviews from real guests

Agoda Reviews (184)Booking.com Reviews (489)
8.0
Read reviews from:
Cleanliness8.2
Facilities7.4
Location8.5
Room comfort and quality8.0
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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8.0
Excellent
Matthew from Australia
Couple
Deluxe
Stayed 1 night in November 2017
Older hotel but good location ”
Old hotel that could use a renovation, but the room functions well and is kept clean. Great location near the San Li tun district, with subway station just outside the hotel. Reasonably priced for Beijing.
Reviewed July 13, 2018
7.6
Very good
Josiah from China
Family with young children
Superior
Stayed 2 nights in February 2018
Great Location, but Misleading/Outdated Facilities”
This was the second time staying at this hotel. My first experience was very positive, great location, nice room for the cost, and adequate facilities. However I guess I got lucky the first time, because this time i was placed in one of the rooms with my wife that has not been renovated. Besides the TV and mattress on the bed, everything in the room had not probably been updated since the hotel was opened in 1991. This was very misleading, as the photos on the website are all of the new updated rooms. my family and I live in a suburb of Beijing and often do a few days staycation in the city during national holidays each year. We will probably not be back until the hotel has been fully renovated and updated.
Reviewed February 26, 2018
Dear Josiah, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. However, we sincerely apologize for not being able to meet your expectation on us. Following your comments, we are happy to report that we have started upgraded many of our spacious rooms and that there are plans for further enhancement in the near future. We value your feedback and will make sure to take your comments into consideration when we set the direction of our future improvements. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded February 26, 2018
Kempinski Hotel Beijing Lufthansa Center
8.8
Excellent
JOHNSON from Hong Kong
Business traveler
Deluxe
Stayed 3 nights in January 2018
Hotel room under renovation, not noisy but the work start early at 730am”
Hotel location is great, a traditional 5star hotel. Room size is ok but the bed size is small for 5star standard. Dont have separate bathtub/shower and the bathroom size is a little small. Problem is the noise. It starts early in the morning at 730am and end at 930pm. not very loud but loud enough to wake you up.
Reviewed February 05, 2018
Dear JOHNSON, We appreciate your detailed feedback about your recent stay at the Kempinski Hotel Beijing Lufthansa Center. We are sorry for the noise issue during your recent stay with us and would like to apologize in for any inconvenience this might have caused while staying with us. Although guest comfort is our priority, noise issue is unavoidable during this period. We are convinced that our new facilities will make your future stays with us more enjoyable. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back and to restore your confidence. Yours sincerely, Torsten Dressler Managing Director
Responded February 07, 2018
Kempinski Hotel Beijing Lufthansa Center
9.6
Exceptional
Tarah from United States
Solo traveler
Superior
Stayed 1 night in December 2017
Classy hotel for rich people”
I'm an American who lives in Beijing. I wanted a night away from my Chinese apartment. I thoroughly enjoyed my time. My hotel room was clean, the service was polite and the staff spoke English very well. I will say that this place definitely caters to richer people and not your ordinary person on a budget. Agoda and Kempinski may need to rethink how they display their information. I initially thought that breakfast was included in my purchase, but after I purchased the room, my confirmation paper said that it did not include breakfast. When I asked the front desk worker about the price for breakfast he told me it was approximately 300 yuan (that's about $50 USD! I don't pay that much for breakfast even in the States)! It is located across from many good stores (including Starbucks, McDonald's, Fat Burger). The huge, comfortable bed and bathtub make it a nice night away! Currently there is some sort of renovation work going on, so prepare yourself for some noise during the day.
Reviewed January 01, 2018
Dear Tarah, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and we are delighted to know that you are satisfied with our attentive staff, clean room and comfortable bed. Following your comments, we are happy to report that we have started upgraded many of our spacious rooms and that there are plans for further enhancement in the near future. We value your feedback and will make sure to take your comments into consideration when we set the direction of our future improvements. Yours sincerely, Torsten Dressler Managing Director
Responded January 16, 2018
Kempinski Hotel Beijing Lufthansa Center
4.4
Kelvin from Singapore
Solo traveler
Superior
Stayed 1 night in November 2017
Burnt by renovation hotel shower ”
Burnt by renovation hotel shower And almost caused me to be late to airport!
Reviewed November 17, 2017
Dear Valued Guest Kelvin, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comments with other followers. We are very sorry for what has happened during your stay with us and would like to apologize for any inconvenience this has caused. We shared your feedback regarding the hot water in shower with our Director of Engineer. Immediate corrective measures are now in place and we will continue to work to make sure your experience with us is a pleasant one. We truly hope this has not left a lasting negative impression on our hotel and that you will give us another chance to convince you of our high quality service and stunning new room product. With kind regards, Torsten Dressler Managing Director
Responded November 23, 2017
Kempinski Hotel Beijing Lufthansa Center
7.2
Very good
Zaixin from China
Couple
Superior
Stayed 1 night in September 2017
One of the old hotels in Beijing”
The hotel has been there for so long. While we were there, it was under construction for renovation of the rooms. The old room is clean, but got some smell not sure whether it is from smoking or the carpet. Good service and convenient location.
Reviewed October 17, 2017
Dear Zaixin, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center as your home in Beijing. We appreciate the detailed feedback about your recent stay. Indeed we are among the earliest luxury hotels in Beijing and we pride ourselves on our personalized service. Following your comments, we are sorry for the unpleasant smell in the rooms. Our Executive Housekeeper took immediate corrective action and we will continue to work to make sure your experience with us is a pleasant one in the near future. We value your feedback and sincerely look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded October 20, 2017
Kempinski Hotel Beijing Lufthansa Center
10.0
Exceptional
Jung from South Korea
Business traveler
Superior
Stayed 1 night in August 2017
Good Hotel in Beijing”
Location good. Service good.
Reviewed September 14, 2017
Dear Valued Guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and leave your positive comments. We are delighted to know that you are satisfied with our location and services. Your satisfaction is our motivation and we look forward to welcoming you back soon. Yours sincerely, Hotel Management
Responded September 20, 2017
Kempinski Hotel Beijing Lufthansa Center
8.0
Excellent
YU from China
Business traveler
Deluxe
Stayed 4 nights in July 2017
fair enough”
location is perfect, however hotel facilities and bed linens are quite old like been a hundred of years
Reviewed July 06, 2017
Dear YU, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comment with other followers. It is our great pleasure to inform you that we have commenced our long-awaited renovation project, which will completely transform our guest room product and many of our public spaces, bringing our hotel back to a state of modern elegance and luxury. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded July 12, 2017
Kempinski Hotel Beijing Lufthansa Center
6.4
Good
Seng from Malaysia
Business traveler
Stayed 2 nights in July 2017
Very poor wifi connection - I could not work and sent email”
The room wifi connection is very poor with intermittent disconnection. This is not the standards of a 5 star hotel.
Reviewed July 06, 2017
Dear seng, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comments with other followers. We shared your feedback regarding poor WiFi with our Director IT. Immediate corrective measures are now in place and we will continue to work to make sure your experience with us is a pleasant one. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded July 12, 2017
Kempinski Hotel Beijing Lufthansa Center
8.0
Excellent
Chow from United Kingdom
Business traveler
Grand Deluxe
Stayed 3 nights in August 2016
Very good”
good
Reviewed June 06, 2017
Dear Valued Guest, We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded June 08, 2017
Kempinski Hotel Beijing Lufthansa Center
8.0
Excellent
Chow from United Kingdom
Business traveler
Executive Deluxe Room
Stayed 3 nights in October 2016
Very good”
good
Reviewed June 06, 2017
Dear Chow, We are delighted to hear that you are thoroughly satisfied with our attentive staff and warm services. Your comments are most valuable to us and we have shared them with our team. Compliments like these are continuously ensuring the smile on our faces during work. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded June 08, 2017
Kempinski Hotel Beijing Lufthansa Center
4.8
Paul from United States
Couple
Deluxe
Stayed 2 nights in December 2016
Pass this one!”
Price is for 5 star hotel. Hotel is a three star at best. Restaurant pricing is far too high. Room was not cleaned until I complained. Rooms need renovation!
Reviewed December 10, 2016
Dear Paul, We appreciate your detailed feedback about your recent stay at the Kempinski Hotel Beijing Lufthansa Center. We sincerely regret and apologize for the less than memorable experience you had. Your recent experience does not reflect our brand's standards. We take our guests’ feedback very seriously and do take sincere efforts to improve our services; to meet and exceed your expectations. We do sincerely hope that you will ultimately bestow other opportunities on us to welcome you back and to restore your confidence. Yours sincerely, Torsten Dressler Managing Director
Responded January 16, 2018
Kempinski Hotel Beijing Lufthansa Center
7.6
Very good
Xuan from Singapore
Business traveler
Superior
Stayed 2 nights in March 2016
Service, facilities and location are good. ”
Service, facilities and location are good. the hotel room is a bit old, need to renovate.
Reviewed October 23, 2016
Dear Xuan, Thank you for choosing choosing Kempinski Hotel Beijing Lufthansa Center. Following your comments, we are happy to report that we have started upgrading many of our spacious rooms and that there are plans for further enhancement in the near future. We value your feedback and will make sure to take your comments into consideration when we set the direction of our future improvements. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded January 16, 2018
Kempinski Hotel Beijing Lufthansa Center
8.0
Excellent
Shannon from United States
Business traveler
Deluxe
Stayed 2 nights in August 2016
Great location -- let down by cleaning and facilities”
A great Beijing institution, just looking a little tired, grubby, and old these days.
Reviewed September 05, 2016
Dear Shannon, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and sharing your comment with other followers. It is our great pleasure to inform you that we have commenced our long awaited renovation project, which will completely transform our guest room product and many of our public spaces, bringing our hotel back to a state of modern elegance and luxury. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded February 07, 2018
Kempinski Hotel Beijing Lufthansa Center
6.0
Wee from Singapore
Business traveler
Stayed 4 nights in May 2016
Gd location and cozy hotel”
Clean, friendlt staff and convenient
Reviewed June 01, 2016
Dear Wee, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on clean room amenity, our personalized service, and great location and we are glad that you were able to experience these first hand. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded February 07, 2018
Kempinski Hotel Beijing Lufthansa Center
8.4
Excellent
Paul from Australia
Business traveler
Superior
Stayed 2 nights in April 2016
Clean and best services”
Clean and best services
Reviewed May 19, 2016
Dear Paul, On behalf of the entire team at the Kempinski Hotel Beijing Lufthansa Center, we thank you for sharing the details of your recent stay with us. At Kempinski Hotel Beijing, we pride ourselves on our personalized service and we are glad that you were able to experience this first hand. We are delighted to know that we managed to provide you an unforgettable stay. Thank you again for choosing Kempinski Hotel Beijing Lufthansa Center and we look forward to welcoming you back soon. Yours sincerely, Torsten Dressler Managing Director
Responded February 07, 2018
Kempinski Hotel Beijing Lufthansa Center
7.6
Very good
Wee from Singapore
Business traveler
Superior
Stayed 3 nights in April 2016
Good location and clean”
The room is clean and cosy. Only disappointment is when i check out the credit card portal had error and delay me for about 15-20 mins.
Reviewed April 18, 2016
Dear Wee, Thank you for choosing Kempinski Hotel Beijing Lufthansa. Firstly allow us to thank you for always sharing with us your feedback. Know that we take them all to heart and share and evaluate them between ourselves, so to ensure that we draw learning from them and improve our services. Please rest assured that it were a singular incident and does not represent our usual high standard in service and I am confident that such will not re-occur in future. I have personally spoken and brought those issues up to the attention of Room Director to take immediate actions for conducting more training We hope that you can consider this unpleasant experience as an isolated case that will not deter you from patronising our hotel in the future. Please give us another opportunity to show you the true Kempinski hospitality. Yours sincerely, Torsten Dressler Managing Director
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Kempinski Hotel Beijing Lufthansa Center
5.6
mordell from United Kingdom
Solo traveler
Superior
Stayed 2 nights in March 2016
airconditioning problem”
Air conditioning not function well. No serious attempt to put right. I suffered there despite good location and good surroundings.
Reviewed April 04, 2016
Dear mordell, Thank you for choosing Kempinski Hotel Beijing Lufthansa. Firstly allow us to thank you for always sharing with us your feedback. Know that we take them all to heart and share and evaluate them between ourselves, so to ensure that we draw learning from them and improve our services. Please rest assured that it were a singular incident and does not represent our usual high standard in service and I am confident that such will not re-occur in future. I have personally spoken and brought those issues up to the attention of Engineering Director to take immediate actions for conducting more training We hope that you can consider this unpleasant experience as an isolated case that will not deter you from patronising our hotel in the future. Please give us another opportunity to show you the true Kempinski hospitality. Yours sincerely, Torsten Dressler Managing Director
Show more
Kempinski Hotel Beijing Lufthansa Center
8.0
Excellent
Paul from Australia
Business traveler
Superior
Stayed 4 nights in March 2016
Good feeling”
Clean and friendly
Reviewed March 30, 2016
10.0
Exceptional
Paul from Australia
Business traveler
Deluxe
Stayed 3 nights in April 2015
Best Services”
Clean and Friendly Staff
Reviewed February 23, 2016
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