Kempinski Hotel Chengdu
Kempinski Hotel Chengdu
See all 33 photos

"Room nice and clean with a comfortable bed."

gary

28 April 2018

Superior Room - Guestroom Kempinski Hotel Chengdu
Superior Room - Guestroom
See all 33 photos
Interior view Kempinski Hotel Chengdu
Interior view
See all 33 photos
Interior view Kempinski Hotel Chengdu
Interior view
See all 33 photos
Bathroom Kempinski Hotel Chengdu
Bathroom
See all 33 photos
See map Kempinski Hotel Chengdu
See map
Excellent
Location
8.2
See all 33 photos Kempinski Hotel Chengdu
See all 33 photos
Removed from saved list

Kempinski Hotel Chengdu

Excellent location
See what's nearby
Have a question for Kempinski Hotel Chengdu?
Excellent
From 188 reviewsSee what guests said
8.2
Recommended by 90% of guests
  • 370 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Executive Suite
Executive Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • City view
  • 88 m²/947 ft²
  • 1 king bed
Enter dates to see prices
Executive Room
Executive Room
...
  • City view
  • 37 m²/398 ft²
  • 2 semi double beds or 1 sup...
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • City view
  • 37 m²/398 ft²
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Family Suite
Family Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 queen bed
Enter dates to see prices
Superior Room
Superior Room
...
  • City view
  • 34 m²/366 ft²
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Suite Standard
Suite Standard
...
  • 68 m²/732 ft²
  • Shower
Enter dates to see prices
Luxurious Room
Luxurious Room
...
  • Non-smoking
Enter dates to see prices
Ececutive  Room
Ececutive Room
...
  • Non-smoking
Enter dates to see prices
Double Superior
Double Superior
...
    Enter dates to see prices
    Have a question for Kempinski Hotel Chengdu?
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Kempinski Hotel Chengdu

    More about Kempinski Hotel Chengdu

    An overview

    Show more

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What they offer

    "The room is clean and the breakfast is great."

    DUMRONGPOL from Thailand

    |

    Business traveler
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show more

    Some helpful facts

    Show more

    Real reviews from real guests

    Agoda Reviews (188)Booking.com Reviews (211)
    8.2
    Cleanliness8.5
    Facilities8.0
    Location8.2
    Room comfort and quality8.3
    Service8.4
    Value for money7.9
    Provided by verified guests of Agoda
    Filter guest comments by:
    Language
    English
    简体中文
    日本語
    繁體中文 (香港)
    more
    Room type
    Deluxe Room
    Executive Room
    Superior Room
    Search reviews
    Now you can search for any keyword within the reviews
    Showing 152 verified guest comments
    12345
    7.2
    Very good
    TITKHUEN from Singapore
    Solo traveler
    Superior Room
    Stayed 1 night in September 2018
    Good location from Airport”
    Nice rooms despite its age. Well maintained and located off the highway from Airport. A good alternative to airport hotel.
    Reviewed September 09, 2018
    Dear TITKHEUN, thank you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that you had an enjoyable stay while staying in Chengdu. Regarding your comments on the age of the property, I am very pleased to inform you that we are in final stages of developing a comprehensive renovation schedule of the entire hotel and are confident that this renovation will be starting as of early 2019. TITKHUEN, we are looking forward to welcoming you back to Chengdu in the not too distant future. With best regards Kai Behrens General Manager
    Responded September 11, 2018
    Kempinski Hotel Chengdu
    9.2
    Exceptional
    PETER from China
    Solo traveler
    Superior Room
    Stayed 2 nights in April 2018
    NICE HOTEL”
    Nice hotel with comfortable rooms & convenient for local public transport. The Paulaner Bar (German) offers buy one, get one free 5 -7pm. Food ther eis also v good. Staff are friendly & efficient. Will stay again.
    Reviewed April 30, 2018
    Dear Peter, thank you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager
    Responded May 05, 2018
    Kempinski Hotel Chengdu
    8.0
    Excellent
    gary from United Kingdom
    Solo traveler
    Deluxe Room
    Stayed 7 nights in April 2018
    Very good”
    Good clean hotel. Plenty of dining and drinking options in the hotel. Nice pool and gym. Plenty of staff all efficient. Room nice and clean with a comfortable bed. Good bathroom and shower with a good supply of toiletries. Location perfect for getting around Chengdu with no problems getting a taxi. Metro station within a short walk of the hotel. I enjoyed my stay here and would recommend this hotel to others.
    Reviewed April 28, 2018
    Dear Mr Gary, than k you very much for taking the time sharing the experiences of your recent stay with us. I am very pleased to learn that my team was able to ensure a comfortable and enjoyable stay. Please rest assured that your compliments will be shared with the respective team members. Mr. Gary, we are looking forward to welcoming you back to Chengdu in the near future. With best regards Kai Behrens General Manager
    Responded May 05, 2018
    Kempinski Hotel Chengdu
    8.8
    Excellent
    PETER from China
    Solo traveler
    Superior Room
    Stayed 2 nights in March 2018
    Pleasant hotel”
    Have stayed here many times when in Chengdu. From the efficient & cheerful check-in to the final farewell the staff are always smiling. Rooms comfortable. A bath was available in y room as well as a multifunction shower. Paulaner Bar is another eason I keep coming back here. About 5 minutes walk from Tongzillin Metro.
    Reviewed March 15, 2018
    Dear PETER, Thank you very much for taking the time to review your stay at Kempinski Hotel Chengdu. We hope that you had a safe journey back home and were delighted to read you have enjoyed your time with us and that you will keep your stay in good memory. Please rest assured I will share your comments with my team and I am sure they will be very pleased about your kind words. Thank you for your time again and on behalf of my team I look forward to welcoming you back at Kempinski Hotel Chengdu in the near future. Kai Behrens General Manager
    Responded April 04, 2018
    Kempinski Hotel Chengdu
    7.2
    Very good
    ZHAO from China
    Business traveler
    Superior Room
    Stayed 1 night in January 2017
    Very good”
    The hotel is quite dark and old.
    Reviewed January 17, 2018
    Dear guest, Thank you very much for taking the time to give us your opinion about your recent stay at our hotel. We regret that you were not fully satisfied. First of all I would like to apologize for the inconveniences you have experienced with us. In regards to the old facility please be informed that we planed a major hotel renovation already started in 2017 which will display our product in a new fashion. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to experience the results of that work firsthand. It would be great to welcome you back to the Kempinski Hotel Chengdu. Your Kempinski Hotel Chengdu Management Team
    Responded January 19, 2018
    Kempinski Hotel Chengdu
    8.4
    Excellent
    Rachot from Thailand
    Business traveler
    Superior Room
    Stayed 3 nights in August 2017
    acceptable when compare with the other hotel”
    The hotel is quite dark and old. But the facilities and amendment still good.
    Reviewed September 07, 2017
    Dear guest, Thank you very much for taking the time to give us valued feedback about your recent stay at our hotel. First of all I would like to apologize for the unsatisfactory lighting. In this regard please be informed that we started a major hotel renovation already this year which will display our product in a new fashion and will help us solving your described challenge. Thank you once again for your time and your valuable feedback. I hope you will give us again the chance to convince you of our high service standards. Your Kempinski Hotel Chengdu Management Team
    Responded September 10, 2017
    Kempinski Hotel Chengdu
    8.8
    Excellent
    ENG from Singapore
    Solo traveler
    Superior Room
    Stayed 5 nights in December 2016
    Excellent”
    I have had stayed in this hotel for couple of times. The hotel is located not far away from the airport, and it is also very convenient to travel around within the town as nearby there is a metro station. The hotel staffs are very friendly. You can savor the local food nearby or in the hotel restaurant.
    Reviewed May 25, 2017
    Dear Guest, Thank you very much for taking the time to share your experiences. It was with great pleasure to learn that you enjoyed your time at our hotel and that especially our location was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Kempinski Hotel Chengdu in the near future. Kempinski Hotel Chengdu Management Team
    Responded July 06, 2017
    Kempinski Hotel Chengdu
    6.8
    Good
    Rex from Australia
    Business traveler
    Superior Room
    Stayed 2 nights in November 2016
    Weekend at Kempinski”
    xxx
    Reviewed November 28, 2016
    尊敬的客人: 感谢您下榻成都凯宾斯基饭店并与我们分享您的入住体验! 成都凯宾斯基饭店一直致力于带给宾客非比寻常的欧式体验,我们非常高兴得到您的肯定。我们将继续秉承凯宾斯基的品牌理念,为顾客提供低调的欧式奢华,不断提高我们的服务品质,请相信,我们一直努力确保每一位宾客都受到关爱、尊重和无微不至的照顾。 我们衷心期待您的下次光临! 成都凯宾斯基饭店总经理 凯·贝伦斯
    Responded March 27, 2018
    Kempinski Hotel Chengdu
    8.0
    Excellent
    DUMRONGPOL from Thailand
    Business traveler
    Superior Room
    Stayed 2 nights in October 2016
    The hotel in the city centre of Chengdu”
    Great location on city centre. Easy to find public transportation. The room is clean and the breakfast is great.
    Reviewed November 03, 2016
    8.0
    Excellent
    PETER from United Kingdom
    Solo traveler
    Superior Room
    Stayed 2 nights in October 2016
    A nice hotel”
    Not far from the Tongzillin Metro & located on one of Chengdu's major roads, this hotel was easy to find. Check in was efficient & hotel staff speak reasonable English. The in house bar, the German Paulaner is a winner. Rooms are a good standard. Check out the Lazy Pug bar about 10 minutes walk away for good food & company. WILL STAY AT THIS HOTEL AGAIN.
    Reviewed October 31, 2016
    9.6
    Exceptional
    CHONG from Malaysia
    Family with young children
    Superior Room
    Stayed 3 nights in April 2016
    Good and friendly staff”
    Thank you very much!
    Reviewed August 16, 2016
    7.6
    Very good
    Siow from Singapore
    Solo traveler
    Superior Room
    Stayed 2 nights in May 2016
    8.2”
    Nice hotel. Easy excess to airport but not much shopping and eatery around hotel.
    Reviewed June 01, 2016
    7.6
    Very good
    Sirisuda from Thailand
    Business traveler
    Superior Room
    Stayed 3 nights in March 2016
    location is not in CBD but good hotel”
    Good hotel though a bit old room. But location is not in CBD, at this price you can find hotel in CBD
    Reviewed April 05, 2016
    6.8
    Good
    Sirisuda from Thailand
    Business traveler
    Superior Room
    Stayed 2 nights in March 2016
    Location is quite far from city center”
    Room is ok, but a bit old.
    Reviewed March 29, 2016
    8.3
    Excellent
    DAVID from United Kingdom
    Solo traveler
    Superior Room
    Stayed 1 night in March 2016
    One night in Chengdu”
    Staff bath food
    Good
    Reviewed March 10, 2016
    8.7
    Excellent
    Thomas from United States
    Couple
    Deluxe Room
    Stayed 4 nights in December 2015
    Restful”
    location, staff, clean
    Reviewed January 03, 2016
    6.7
    Good
    Markus from Germany
    Business traveler
    Superior Room
    Stayed 1 night in December 2015
    Short stay”
    Could check in before 2pm, clean, good location, metro station about 200m away
    Reviewed December 26, 2015
    6.0
    fauzy from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in September 2015
    nice hotel in chengdu”
    location easy access
    ok
    Reviewed December 13, 2015
    6.0
    fauzy from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in September 2015
    nice hotel in chengdu”
    location location location
    fine
    Reviewed December 13, 2015
    8.0
    Excellent
    CHUK from Malaysia
    Business traveler
    Superior Room
    Stayed 2 nights in July 2015
    Value for Money”
    Delicious food (Chinese), clean & friendly staff
    The food (Chinese) is very good.
    Reviewed November 27, 2015
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss