Kibo Palace Hotel
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Kibo Palace Hotel

Old Moshi Road, Uzunguni, Arusha, Tanzania
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Executive Double Room Kibo Palace Hotel
Executive Double Room
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    Lobby Kibo Palace Hotel
    Lobby Kibo Palace Hotel
    Interior view Kibo Palace Hotel
    Executive Suite Kibo Palace Hotel
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    Swimming pool Kibo Palace Hotel

    Kibo Palace Hotel Reviews

    7.8
    Very good
    /10
    (27 reviews)See what guests said
    8.8
    Excellent facilities

    Things you’ll love about Kibo Palace Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Very good
    Location
    7.9
    See map
    Very good location
    Popular
    Nearby
  • The School of St Jude - Day Visits2.87 km
  • Value for money7.4
    Distance to city center1.0 Km
    Location rating7.9

    Rooms available at Kibo Palace Hotel

    7.8
    Very good
    Room comfort & quality
    Executive Twin
    Executive Twin
    ...
    • Room size: 22 m²/237 ft²
    • Garden view
    • 2 single beds & 2 single be...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 21 m²/226 ft²
    • Pool view
    • 1 single bed and 1 queen be...
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    Executive Double Room
    Executive Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Garden view
    • 1 queen bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed
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    Large Suite
    Large Suite
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
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    Two-Bedroom Queen Suite
    Two-Bedroom Queen Suite
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
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    Basic Double Room
    Basic Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
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    Two-Bedroom Queen Suite
    Two-Bedroom Queen Suite
    ...
    • Room size: 21 m²/226 ft²
    • Shower and bathtub
    Enter dates to see prices
    Large Suite
    Large Suite
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    Enter dates to see prices
    Large Suite
    Large Suite
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 king bed
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    More about Kibo Palace Hotel

    More about Kibo Palace Hotel

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kibo Palace Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (27)Booking.com Reviews (54)
    7.8
    /
    10
    Cleanliness8.2
    Facilities8.8
    Location7.9
    Room comfort and quality7.8
    Service8.0
    Value for money7.4
    All languages
    All guests (27)
    All room types
    Showing 25 verified guest comments
    12
    8.4
    Excellent
    Jason from Malaysia
    Business traveler
    Executive Double Room
    Stayed 1 night in May 2017

    Excellent”

    A really nice hotel in Arusha. A little pricey, but you pay for what you get, which is excellent service and really comfortable facilities.

    Reviewed May 08, 2017
    8.4
    Excellent
    johan from South Africa
    Business traveler
    Executive Double Room
    Stayed 10 nights in March 2017

    Kibo Palace”

    Amazing hotel but do not book via Agoda. Agoda adds 20% Tanzanian tax but they claim they cannot issue a tax invoice because they are HQed in Singapore. However, the hotel also cannot issue an invoice because the booking was made online. The end result is that the Tanzanian government never sees the much needed revenue which goes to supporting social development. Agoda is tax fraudsters. Book directly with this amazing hotel. Their rates are much much better than Agoda and they pay their taxes to boot! #dotherightthing #boycottAgoda

    Reviewed April 09, 2017
    5.2
    Michel from United States
    Group
    Executive Twin
    Stayed 2 nights in October 2016

    Overpriced for rundown facilities & poor service”

    Except for one amazing bell man, I was throughly disappointed with this hotel. It was receommended as a good place to stay by our tour company before & after climbing Kilimanjaro. It was an hour from the airport and at least 2 hours to the gate for our climb. Power consistently went out, wifi was spotty at best, the majority of the hotel staff was rude or unattentive. On our return trip of 3 days our room was never cleaned. All of our dirty towels were removed, but no toilet paper, water, or clean towels were given until we asked and still then I had to raid the housekeeping cart for TP. All that being said, I often stay in developing countries so I understand less than perfect service or facilities, but at this price point the lack of service and unreliable ammetiies for me was unacceptable.

    Reviewed October 19, 2016
    9.7
    Exceptional
    Liz from United Kingdom
    Couple
    Executive Suite
    Stayed 2 nights in July 2015

    Very good value for quality hotel”

    Nice rooms, excellent staff service and the curry was to die for.

    Perfect for a 2 night stay after our safari in order to chill out before returning home and get to see a little of Arusha.

    Reviewed September 04, 2015
    7.0
    Very good
    Nick from United Kingdom
    Business traveler
    Executive Suite
    Stayed 1 night in April 2015

    Kibo”

    Staff, location & events
    Reviewed April 28, 2015
    6.7
    Good
    Nick from United Kingdom
    Business traveler
    Executive Suite
    Stayed 1 night in February 2015

    Kibo”

    Staff, location and facilities
    Reviewed April 28, 2015
    9.0
    Exceptional
    Birgitt from Germany
    Couple
    Executive Suite
    Stayed 2 nights in January 2015

    Business hotel”

    1.well prepared garden 2. room standard 3. Gym.

    + Standard rooms incl. useful things like free Wlan and waterheater incl tea bags... + quite good gym ( and we really use gyms!!)- BUT - gym equipments are sticky as nobody cares about desinfection or only cleaniness (only the floor is cleaned daily) - much toooo loud music at the pool on Sunday -- you can not speak to each other--even when closing the windows its toooo loud in the rooms - /+ breakfast is very african style - just for information --> either positive nor negative + general a positive and good atmosphere

    Reviewed January 08, 2015
    2.7
    abdulla from United Arab Emirates
    Group
    Executive Suite
    Stayed 1 night in December 2014

    food not clean too much flies”

    the extra bed not cofortable
    Reviewed December 29, 2014
    5.3
    Shaari from Malaysia
    Family with young children
    Executive Suite
    Stayed 1 night in December 2014

    Not so enjoyable to stay unfortunately.”

    Location and cleanliness.

    My family and I were not happy because of the following reasons: 1) The hotel limit the supply of mineral water up to 2 bottles per room (in addition to 2 bottles that were already supplied in the room). When we asked for additional 2 more bottles, we were asked to buy from the kitchen. You must understand tht we cannot drink the tap water since it's not safe. Hence, if you want to make coffee, you hv to boil the mineral water instead. We are NOT asking for 5 bottles but we only asked for additional 2 more! 2) I booked 2 rooms and one of the rooms had the toilet lights and pathway light exploded. I supposed the hotel staff should hv checked the rooms amenities before releasing it to guests. It ended up tht my kids were using the toilet in a dark! 3) We were told tht the breakfast was halal but to our surprise, the hotel served pork and to make it worst, it was not served in a separate island. In fact, it was put next to other dishes tht made us very uncomfortable. My wife did not eat except drinking coffee and took some fruits. If the hotel management can look into the above, it should be a pretty nice hotel to stay.

    Reviewed December 15, 2014
    8.7
    Excellent
    MAVERE from Tanzania
    Business traveler
    Executive Suite
    Stayed 2 nights in November 2014

    excellent”

    breakfast, room cleanliness and location

    excellent

    Reviewed November 08, 2014
    9.7
    Exceptional
    Andrew from Canada
    Couple
    Executive Suite
    Stayed 4 nights in August 2014

    excellent location”

    location 10 min walk to centre of town and 20 min to market- friendly staff
    Reviewed September 10, 2014
    8.3
    Excellent
    Deirdre from Canada
    Family with teens
    Executive Suite
    Stayed 1 night in July 2014

    A Good Option for Business Trips”

    The location, the service, and the food.

    The Kibo Palace is everything that you would need for a business trip - good location close to the clocktower and the high-end restaurants, an in-house restaurant with good food, a comfortable bed, and high-speed internet. What it lacks for those who want to experience Tanzania, is character. It is a cookie-cutter hotel tailored to the global standard, which removes any defining characteristics from it that could tell you that you're still in Tanzania. But the staff are fantastic and accommodating, and if you're not looking for a true African getaway then this might suit your needs just fine.

    Reviewed August 18, 2014
    10.0
    Exceptional
    Gurpreet from United Kingdom
    Family with teens
    Executive Suite
    Stayed 1 night in July 2014

    Excellent, quality hotel!!!! ”

    , service , food , decor

    Best hotel I've stayed at in Africa : ) Thank you Uwuso for looking after us : )

    Reviewed July 08, 2014
    9.0
    Exceptional
    Ruby from United States
    Solo traveler
    Executive Suite
    Stayed 1 night in February 2014

    Comfortable good hotel to recoup after a hike”

    Staff, pool, bath

    Overall enjoyable. The staff are very helpful and the pool is very nice. We didn't leave the hotel but had a nice dinner at the restaurant and drinks at the pool

    Reviewed February 08, 2014
    9.0
    Exceptional
    Donald from United States
    Business traveler
    Executive Suite
    Stayed 1 night in December 2013

    Comfortable, clean and reasonably priced hotel”

    Very clean, excellent breakfast, attentive staff

    The on-site luxury cars provided excellent transport for a business meeting and for a large group going to the airport. Breakfast was an excellent buffet with a wide range of choices, and hotel staff were attentive.

    Reviewed December 25, 2013
    9.0
    Exceptional
    Donald from United States
    Business traveler
    Executive Suite
    Stayed 1 night in December 2013

    Understanding front desk”

    Understanding front desk; excellent breakfast buffet; attractive gardens

    I appreciated the understanding front desk. My room was paid by a business colleague arriving later. With an email from the colleague authorizing my registration, everything worked smoothly.

    Reviewed December 25, 2013
    9.3
    Exceptional
    Donald from United States
    Business traveler
    Executive Suite
    Stayed 1 night in December 2013

    Excellent gardens, pool, breakfast”

    Excellent gardens, pool, breakfast

    Staff were friendly. The fruit and handicrafts market across the street was convenient and offered excellent value on hand made baskets.

    Reviewed December 25, 2013
    9.0
    Exceptional
    Donald from United States
    Business traveler
    Executive Suite
    Stayed 1 night in December 2013

    Great breakfast”

    Nice gardens
    Reviewed December 21, 2013
    8.0
    Excellent
    Martin from Germany
    Couple
    Executive Suite
    Stayed 2 nights in October 2013

    begin of safari”

    central

    ok

    Reviewed October 21, 2013
    5.7
    Krystal from Canada
    Group
    Executive Suite
    Stayed 2 nights in August 2013

    This hotel aims to be very "American".”

    Clean, staff that spoke English, nice pool.

    The stay was good - beds were comfortable and rooms were clean. I recommend that you DO NOT eat at the restaurant for any meals other than breakfast. The service was incredibly slow and not very appetizing. We made the mistake of having dinner at the restaurant, and it took more than 2 hours before our dinner arrived, so we didn't get our dinner until 930pm at night. The staff was even worse, they avoided all contact with us for fear of confrontation, and it was very obvious that they knew they were wrong because they would look at us and would try to order the kitchen to hurry up. Something must have happened because other tables seated well after us were getting their meals before us. For a hotel that tries to cater to North Americans, they missed the lesson about customer service - someone should have at least acknowledged us, apologized or at the very least, come check if we needed refills. We literally sat there, hungry and thirsty. Horrible.

    Reviewed October 11, 2013
    12
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    • Very good location
    • The School of St Jude - Day Visits