Free Wi-Fi in all rooms!
|Value for money||7.4|
|Distance to city center||1.0 Km|
For travelers who want to take in the sights and sounds of Arusha, Kibo Palace Hotel is the perfect choice. Situated only 1.0 Km from the city center, guests are well located to enjoy the town's attractions and activities. For those of you who want to venture out, AICC Hospital, Tanzanite Experience, The Craft Shop are just some of the attractions available to visitors.
At Kibo Palace Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park.
Kibo Palace Hotel is home to 77 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, linens, towels, closet, whirlpool bathtub. The hotel's hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool are ideal places to relax and unwind after a busy day. Whatever your reason for visiting Arusha, the Kibo Palace Hotel is the perfect venue for an exhilarating and exciting break away.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Kibo Palace Hotel
A really nice hotel in Arusha. A little pricey, but you pay for what you get, which is excellent service and really comfortable facilities.
Amazing hotel but do not book via Agoda. Agoda adds 20% Tanzanian tax but they claim they cannot issue a tax invoice because they are HQed in Singapore. However, the hotel also cannot issue an invoice because the booking was made online. The end result is that the Tanzanian government never sees the much needed revenue which goes to supporting social development. Agoda is tax fraudsters. Book directly with this amazing hotel. Their rates are much much better than Agoda and they pay their taxes to boot! #dotherightthing #boycottAgoda
Overpriced for rundown facilities & poor service”
Except for one amazing bell man, I was throughly disappointed with this hotel. It was receommended as a good place to stay by our tour company before & after climbing Kilimanjaro. It was an hour from the airport and at least 2 hours to the gate for our climb. Power consistently went out, wifi was spotty at best, the majority of the hotel staff was rude or unattentive. On our return trip of 3 days our room was never cleaned. All of our dirty towels were removed, but no toilet paper, water, or clean towels were given until we asked and still then I had to raid the housekeeping cart for TP. All that being said, I often stay in developing countries so I understand less than perfect service or facilities, but at this price point the lack of service and unreliable ammetiies for me was unacceptable.
Very good value for quality hotel”
Perfect for a 2 night stay after our safari in order to chill out before returning home and get to see a little of Arusha.
+ Standard rooms incl. useful things like free Wlan and waterheater incl tea bags... + quite good gym ( and we really use gyms!!)- BUT - gym equipments are sticky as nobody cares about desinfection or only cleaniness (only the floor is cleaned daily) - much toooo loud music at the pool on Sunday -- you can not speak to each other--even when closing the windows its toooo loud in the rooms - /+ breakfast is very african style - just for information --> either positive nor negative + general a positive and good atmosphere
food not clean too much flies”
Not so enjoyable to stay unfortunately.”
My family and I were not happy because of the following reasons: 1) The hotel limit the supply of mineral water up to 2 bottles per room (in addition to 2 bottles that were already supplied in the room). When we asked for additional 2 more bottles, we were asked to buy from the kitchen. You must understand tht we cannot drink the tap water since it's not safe. Hence, if you want to make coffee, you hv to boil the mineral water instead. We are NOT asking for 5 bottles but we only asked for additional 2 more! 2) I booked 2 rooms and one of the rooms had the toilet lights and pathway light exploded. I supposed the hotel staff should hv checked the rooms amenities before releasing it to guests. It ended up tht my kids were using the toilet in a dark! 3) We were told tht the breakfast was halal but to our surprise, the hotel served pork and to make it worst, it was not served in a separate island. In fact, it was put next to other dishes tht made us very uncomfortable. My wife did not eat except drinking coffee and took some fruits. If the hotel management can look into the above, it should be a pretty nice hotel to stay.
A Good Option for Business Trips”
The Kibo Palace is everything that you would need for a business trip - good location close to the clocktower and the high-end restaurants, an in-house restaurant with good food, a comfortable bed, and high-speed internet. What it lacks for those who want to experience Tanzania, is character. It is a cookie-cutter hotel tailored to the global standard, which removes any defining characteristics from it that could tell you that you're still in Tanzania. But the staff are fantastic and accommodating, and if you're not looking for a true African getaway then this might suit your needs just fine.
Excellent, quality hotel!!!! ”
Best hotel I've stayed at in Africa : ) Thank you Uwuso for looking after us : )
Comfortable good hotel to recoup after a hike”
Overall enjoyable. The staff are very helpful and the pool is very nice. We didn't leave the hotel but had a nice dinner at the restaurant and drinks at the pool
Comfortable, clean and reasonably priced hotel”
The on-site luxury cars provided excellent transport for a business meeting and for a large group going to the airport. Breakfast was an excellent buffet with a wide range of choices, and hotel staff were attentive.
Understanding front desk”
I appreciated the understanding front desk. My room was paid by a business colleague arriving later. With an email from the colleague authorizing my registration, everything worked smoothly.
Excellent gardens, pool, breakfast”
Staff were friendly. The fruit and handicrafts market across the street was convenient and offered excellent value on hand made baskets.
begin of safari”
This hotel aims to be very "American".”
The stay was good - beds were comfortable and rooms were clean. I recommend that you DO NOT eat at the restaurant for any meals other than breakfast. The service was incredibly slow and not very appetizing. We made the mistake of having dinner at the restaurant, and it took more than 2 hours before our dinner arrived, so we didn't get our dinner until 930pm at night. The staff was even worse, they avoided all contact with us for fear of confrontation, and it was very obvious that they knew they were wrong because they would look at us and would try to order the kitchen to hurry up. Something must have happened because other tables seated well after us were getting their meals before us. For a hotel that tries to cater to North Americans, they missed the lesson about customer service - someone should have at least acknowledged us, apologized or at the very least, come check if we needed refills. We literally sat there, hungry and thirsty. Horrible.