Kimberley Hotel Georgetown
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7.7
Very good
1.0% this month
/10
(5424 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Khoo Kongsi590 m
  • The Camera Museum640 m
  • Penang Peranakan Mansion1.21 km
  • Gurney Drive2.47 km
  • Gurney Plaza3.45 km
  • Penang Hill5.28 km
  • Kek Lok Si Temple6.74 km
  • Penang Bridge7.07 km
  • Penang National Park12.75 km
  • Escape Adventureplay Theme Park13.44 km
  • Free Wi-Fi

    Kimberley Hotel Georgetown

    No. 36, G-02, Sungai Ujong Street, Georgetown, Penang., Georgetown, Penang, Malaysia, 10100 - See map

    This property is in high demand!

    Booked 187 times | 19 travelers are looking at this property right now

    "One of the best located hotel with clean and comfy room for a family travelling to Penang who loves food within walking distance."
    Shee H. - 08 November 2018
    Excellent comfort
    8.7 room quality and comfort
    Exceptional reputation
    Recommended by 85% of guests
    Very good service
    7.9 rating for service
    Very good cleanliness
    7.7 rating for cleanliness
    • 250 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 98% of all properties in Penang in the last 24 hoursCompared to 4,505 Penang properties at Agoda for various dates
    Value for money7.9
    Location rating8.8
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.5 km

    Rooms available at Kimberley Hotel Georgetown

    8.7
    Excellent
    Room comfort & quality
    Raffles Junior Suite
    Raffles Junior Suite
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 2 single beds and 1 king be...
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    Suite (3 Adults)
    Suite (3 Adults)
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed and 1 sofa bed
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    Oriental Suite Room
    Oriental Suite Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 1 king bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 king bed
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    Standard Queen
    Standard Queen
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 queen bed
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    Standard Twin
    Standard Twin
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 2 single beds
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    Amethyst
    Amethyst
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
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    Standard King
    Standard King
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 king bed
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    Amethyst Suite
    Amethyst Suite
    ...
    • Shower
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    Raffles Family Suite
    Raffles Family Suite
    ...
    • Shower
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    Frequently asked questions

    What time is check-in and check-out at Kimberley Hotel Georgetown?

    Check-in at Kimberley Hotel Georgetown starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Kimberley Hotel Georgetown to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Kimberley Hotel Georgetown?

    If you would like to drive to Kimberley Hotel Georgetown, a car park is available both onsite and nearby for use and is free of charge. You can travel around in Penang easily with taxi service provided by the property.

    Is breakfast offered at Kimberley Hotel Georgetown?

    Buffet breakfast is offered at Kimberley Hotel Georgetown. Kimberley Hotel Georgetown serves continental breakfast. There is an additional charge of 30 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Kimberley Hotel Georgetown?

    Kimberley Hotel Georgetown has an in-house restaurant for hungry guests to dine-in. Auction Rooms Cafe comes highly recommended by the property. A variety of cuisines is served at the restaurant. You can select signature dishes with the " la carte menu option.

    Can special events be hosted at Kimberley Hotel Georgetown?

    Special events may be hosted at Kimberley Hotel Georgetown. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Kimberley Hotel Georgetown?

    On-site venues and convenient event services make Kimberley Hotel Georgetown an ideal choice for hosting events such as meetings and conferences. The business venues at Kimberley Hotel Georgetown come in different styles and sizes to accommodate you and your guests. Audio-visual equipment is available to help make your business event a successful one.
    Interested in hosting a business event? Let Kimberley Hotel Georgetown know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Kimberley Hotel Georgetown?

    Kimberley Hotel Georgetown is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

    Show more questions
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    What people love about Kimberley Hotel Georgetown

    • 9.2
      Exceptional
      Staff 

      "Greet the guests with smile and politeness."

      ANGELINA W.

      |

      05 December 2018

    • 8.4
      Excellent

      "Hotel lobby and room designs is good."

      Derick

      |

      24 December 2018

    • 8.4
      Excellent

      "Nearby has lots of eating places."

      Henry

      |

      02 November 2018

    Property ranking|Compared to 4,505 Penang properties
    See all rankings
    Room comfort score
    8.7/10
    Location score
    8.8/10
    Cheapest price score
    Room size
    20 sqm.
    Better than
    99
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Bigger than
    95
    %
    of Penang properties
    Up to 30% off with Agoda Insider Deals!

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    More about Kimberley Hotel Georgetown

    More about Kimberley Hotel Georgetown

    7.2
    Very good

    "the staffs were nice and helped to change the room."

    nadiah

    |

    29 December 2018

    Description

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    Most talked about facilities

    Housekeeping
    174 mentions
    Food & Dining
    93 mentions
    Breakfast
    75 mentions
    Car Park
    65 mentions

    What they offer

    8.4
    Excellent

    "Overall is a good experience in this hotel."

    Derick

    |

    24 December 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Asian
    Continental

    Restaurants on site

    Auction Rooms
    Cuisine:International, Local
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Kimberley Hotel Georgetown from real guests

    Overall rating
    7.7
    Very good
    From 5424 reviews
    Provided by verified guests of
    Agoda Reviews (4223)Booking.com Reviews (1201)
    Rating via Agoda7.8
    /
    10
    Very good
    1.0% this month
    Cleanliness7.7
    Facilities6.8
    Location8.8
    Room comfort and quality8.7
    Service7.9
    Value for money7.9
    High score for Penang
    Rating
    9+ Exceptional (451)
    8-9 Excellent (341)
    7-8 Very Good (566)
    6-7 Good (194)
    <6 Below Expectation (327)
    Time of the year
    Mar - May (366)
    Jun - Aug (533)
    Sep - Nov (548)
    Dec - Feb (432)
    All guests (4223)
    All room types
    All languages

    Show reviews that mention 

    Showing 1879 verified guest comments
    12345
    8.4
    Excellent
    Lee from Malaysia
    Solo traveler
    Standard Queen
    Stayed 2 nights in July 2019

    Great location”

    The venue is within heritage area. It is accessible to great food, interesting and tourist attractions. The hotel is basic, the room is small - good enough for a solo traveler. The only issue I had was that after having a shower, the whole bathroom was wet and slippery because there was no enclosure for the shower,

    Reviewed July 25, 2019
    6.4
    Good
    Jin from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in July 2019

    Below my expectation ”

    Front line were very helpful. The location is just nice if you are looking for local food and the penang street art can be reached within 15mins walk. However, I was so disappointed on the room, it was a small room and not as stated in agoda (12m2). The WiFi was weak. Furthermore, I have requested and texting the hotel to make sure my room is with window before I check-in (as quite a number of reviews complaint the musty smell). My room did with window but it was facing aircond room, couldn't open the window as well and did have musty smell. The WiFi was weak and the aircond was leaking. The technician washed the filter and fix the aircond on the spot. However, when the time I went to toilet, I found that the toilet bowl and floor were dirty. (I washed the toilet bowl myself in the end)

    Reviewed July 25, 2019
    3.6
    Chng from Malaysia
    Couple
    Standard Queen
    Stayed 1 night in July 2019

    Bad choice for holiday”

    The room is so dirty as we can saw so many ants on toilet floor and urine stain is everywhere. The floor is sticky and the bedsheet has so much unknown stain. We still have to spend one hundred ringgit in order to get another bigger room which its cleanliness is better than the room that we booked. When we request to change room even though we agree to pay more, the front desk that who served us doesnt seem like very happy to serve us. However, the security guards are doing a great job and treat all of us very friendly and professionally. They are the only one who deserve to get star instead of the dirty facility and poor service from front desk

    Reviewed July 22, 2019
    10.0
    Exceptional
    Lee from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in July 2019

    Worth for it”

    All staffs are polite. Hotel system and Facility likes 4 or 5 stars hotel, you won't think that it is a budget hotel. Walking distance to Kimberly night market, Komtar, Penang Cendol, Toh Soon Cafe........

    Reviewed July 21, 2019
    10.0
    Exceptional
    Norlenah from Malaysia
    Solo traveler
    Standard Queen
    Stayed 2 nights in June 2019

    good stay”

    the telephone in the room is not functioning so good . i have to adjust so many times then i can use but still its sound like a broke down radio . thats the only problem i had while stay here . overall is tip top ;)

    Reviewed June 28, 2019

    Hi Norlenah, Thank you for the heads up, we will look into the telephone issue and sort it out asap, thanks =)

    Responded July 10, 2019
    Kimberley Hotel Georgetown
    6.0
    Eu-Gin from Malaysia
    Couple
    Standard Queen
    Stayed 2 nights in July 2019

    Above average”

    Price is on the high side buy the location is good....Only thing that happened during my stay was one of guest from few rooms away from mine was really noisy and banging the door in the early in the morning and yelling for i dont know what reason....

    Reviewed July 15, 2019
    8.8
    Excellent
    Alex from Thailand
    Couple
    Standard Queen
    Stayed 7 nights in July 2019

    Holiday ”

    Location is great. Close to variety of shops and restaurants. Buses close by.

    Reviewed July 25, 2019
    7.2
    Very good
    Kee from Malaysia
    Business traveler
    Standard Queen
    Stayed 1 night in July 2019

    Compressed”

    The room is just too small & compressed. Claustrophobic feeling with sleeping. Woke up many times at night.

    Reviewed July 23, 2019
    10.0
    Exceptional
    Andrew from Malaysia
    Solo traveler
    Standard Queen
    Stayed 2 nights in June 2019

    Absolutely Awesome !!!”

    Location second to none, it is clean, well maintained, wonderful staff.. a guy name Kannan(?) (one of the cleaner) is so friendly and warm... perfect location to everywhere. Will definitely stay here again!

    Reviewed June 24, 2019
    8.4
    Excellent
    Stephen
    Solo traveler
    Standard Queen
    Stayed 1 night in June 2019

    Great location,great value.”

    I asked the staff to do three things for me (change A/C filter,call a Grab + store my luggage for a few hours)and each time the answer was "Yes". Rooms are modern + comfortable.No noise from outside.The location is a minute away from the Komtar bus station + Prangin Mall.Walk in the opposite direction + you are in Chinatown.Breakfast wasn't included this time but options available closeby although many businesses in Chinatown open late.(11am).Ideal for solo travelers as rooms are small.

    Reviewed June 10, 2019
    8.0
    Excellent
    Chee from Singapore
    Couple
    Standard Queen
    Stayed 3 nights in May 2019

    For short stay is acceptable”

    I have booked for 3 nights with very cheap price at SGD23 per night. Location is central, also very near to Kimberly night hawkers, Pragin Mall, Komtar where you can spend some time shopping. No problem walking from here to all the heritage streets or you can conveniently Grab a car from here to any where. Just that they provide only shower gel and shampoo in the toilet. I like the filtered hot and cold drinking water in the corridor. Overall it was a pleasant stay.

    Reviewed May 16, 2019
    8.4
    Excellent
    Bee from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in May 2019

    Ok”

    There's a footprint of shoes on the bedsheet upon check-in and bedside table was not cleaned too. Glad that the helpful staff Tommy helped to get the issues fixed immediately after I showed him the pics.

    Reviewed May 13, 2019
    6.4
    Good
    april from Singapore
    Solo traveler
    Standard Queen
    Stayed 2 nights in July 2019

    Basic budget hotel”

    Simple basic room. I booked the standard queen which was a good size for 1 person but can be cramped if sharing the room with another person. The bed sheets looked dirty with stains here and there. Bring own toiletries for a more comfortable stay. There's no bottled water in the room but there is a 24 hour mini mart less than 10 mins away on Kimberly street. There was a bit of back and forth over late checkout but the manager was able to give late checkout despite high occupancy rate. Very good location right smack in the middle of the malls and Kimberly street where there are quite a few good tasty food options.

    Reviewed July 11, 2019
    9.2
    Exceptional
    Cheang from Malaysia
    Couple
    Standard King
    Stayed 1 night in July 2019

    Exceptional”

    Small room

    Reviewed July 18, 2019
    9.2
    Exceptional
    Nurdalila from Malaysia
    Couple
    Standard King
    Stayed 1 night in July 2019

    Convenience”

    Good hotel with a great location.

    Reviewed July 16, 2019
    10.0
    Exceptional
    Chan from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in April 2019

    Nice design, clean, value for money and walking distance to nice hawker food around”

    The hotel is very new. The design is minimalist and clean. The price is really worth it with free breakfast included for all types of room. Walking distance to lots famous hawker food and morning market. Comes with free access to water dispenser machine which is really helpful for tourist.

    Reviewed April 22, 2019

    Hello, Thank you for staying with us, we are looking forward to your next visit ! Cheers,

    Responded April 30, 2019
    Kimberley Hotel Georgetown
    9.6
    Exceptional
    Nurdalila from Malaysia
    Couple
    Standard King
    Stayed 2 nights in April 2019

    Excellent”

    The location of the hotel is strategic and close to most of the attraction. You may get your breakfast at Bee Hwa Cafe (5 min walk from the hotel). Nice cafe with delicious Penang food (mee udang, char kuey teow, curry mee). Near to the famous cendol (cendol beratur) and other food stall. Big bed, the room is small but just nice for the two of us. Water pressure is strong so it is nice to have hot shower after go around Penang. Overall, this hotel is excellent for budget traveller who want nice hotel.

    Reviewed April 09, 2019

    Hello, Thank you for staying with us, we are looking forward to your next visit ! Cheers,

    Responded April 30, 2019
    Kimberley Hotel Georgetown
    9.6
    Exceptional
    Mohd from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in November 2018

    Nice hotel look classy but space might be an issue”

    Nice stay i must say. From security guard who assist me to park my car to the receptionist. credit must be given to them. Room is clean & tidy but the space too cramped for me however good lighting might improve your mood as well. Most important the hotel smell nice to me.

    Reviewed April 04, 2019

    Hello, Thank you for staying with us. We are glad you enjoyed your stay. Feel free to opt for Deluxe or Suite room to enjoy a bigger space for your next trip. Looking forward to see you again ! Cheers,

    Responded April 30, 2019
    Kimberley Hotel Georgetown
    8.4
    Excellent
    Benjamin from Switzerland
    Solo traveler
    Deluxe King
    Stayed 3 nights in March 2019

    Very nice and cozy place to stay - but not for work”

    I've stayed for an extended week-end in Kimberley Hotel Georgetown. The hotel is nice and located very well. The only thing that could significantly improved is the internet connection. It is such slow that I wasn't even to work properly with my laptop. I think that is an issue everywhere on that island. The staff is very friendly and attentive although the check-in process could be improved - it took quite a long time for it. Besides that it was a pleasant stay.

    Reviewed March 28, 2019
    9.2
    Exceptional
    Mee from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in July 2019

    Exceptional”

    Good location. Surprise that hair dryer is not provide but have to request. Bed linen is Clean and crisp . Friendly Reception Staff especially - Tommy .

    Reviewed July 22, 2019
    12345
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    Kimberley Hotel Georgetown
    |Very good 7.8
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    • Excellent location
    • Khoo Kongsi
    • Komtar Bus Terminal is within 0.23 km