Kooncharaburi Resort Koh Chang
Kooncharaburi Resort Koh Chang
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Hillside Deluxe Double or Twin Room Kooncharaburi Resort Koh Chang
Hillside Deluxe Double or Twin Room
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Beach Kooncharaburi Resort Koh Chang
Beach
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Beach Kooncharaburi Resort Koh Chang
Beach
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Swimming pool Kooncharaburi Resort Koh Chang
Swimming pool
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See map Kooncharaburi Resort Koh Chang
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Review score
Location
5.9
See all 42 photos Kooncharaburi Resort Koh Chang
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Removed from saved list
Good
From 78 reviewsSee what guests said
6.0
  • Private beach

  • Hot tub

  • Sauna

  • Bar

Room choices
This property is in high demand!Last booked a few minutes ago
Hillside Villa
Hillside Villa
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  • 50 m²/538 ft²
  • Shower and bathtub
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Villa with Sea View
Villa with Sea View
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  • 50 m²/538 ft²
  • Shower and bathtub
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Hillside Deluxe Double or Twin Room
Hillside Deluxe Double or Twin Room
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  • 45 m²/484 ft²
  • Shower and bathtub
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Deluxe Beach Front Room
Deluxe Beach Front Room
...
  • 45 m²/484 ft²
  • Shower and bathtub
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Villa With Pool
Villa With Pool
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    Deluxe Room
    Deluxe Room
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      Luxury Room - Sea View
      Luxury Room - Sea View
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        More about Kooncharaburi Resort Koh Chang

        More about Kooncharaburi Resort Koh Chang

        An overview

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        Property's guest policies

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        Real reviews from real guests

        Agoda Reviews (78)Booking.com Reviews (2)
        Cleanliness6.8
        Location5.9
        Room comfort and quality6.3
        Service6.6
        Value for money5.6
        Provided by verified guests of Agoda
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        Showing 77 verified guest comments
        1234
        7.3
        Very good
        Tapan from India
        Family with young children
        Stayed 4 nights in May 2013
        quiet, comfortable, isolated”
        large comfortable rooms, clean, lovely pools
        Great value for money. Lax management support but staff was sincere and hard working.
        Reviewed May 30, 2013
        6.3
        Good
        Tanapat from Thailand
        Family with teens
        Stayed 2 nights in April 2013
        Nice, Clean, Private but located in bad location”
        Large room, Private zone, Pool
        The hotel is great for couple trip because of privacy, clean and large room.
        Reviewed April 17, 2013
        5.7
        Jeremy from United States
        Family with young children
        Stayed 2 nights in April 2013
        Started awful finished terrific.”
        Service, rooms, pool
        Reviewed April 12, 2013
        3.3
        Kanticha from Thailand
        Couple
        Stayed 2 nights in February 2013
        Bad location, bad shower, no amenities kit.”
        The only restaurant, luckily they cook decent Thai Food!
        We expected good hotel facilities like we used to stay around the world for the price we paid for it! But this hotel was really chocking us once we arrived. I just can't find the words to describe, how can this such hotel existing for its star rated! Its totally ripe-off. Hotel association should take a look at it!
        Reviewed March 09, 2013
        2.0
        ROBERT from United States
        Couple
        Stayed 2 nights in February 2013
        Horrible dirty hotel in a bad location”
        The facility was nice but not clean and poorly managed
        When we arrived, we realized that the hotel was not in the Tourist area of the island. It was very far from any other facilities. The room and facility in general was not clean. It was like a hotel that was not completely finished. Sidewalks were not connected, and junk washed up on the beach was not cleaned in the morning like in other hotels in this price range. I tried to cancel the 2nd night but was unable to cancel. In fact the notice said cancellation must be 21 days in advance. They knew people would cancel once they saw the hotel. I met one other couple there and they also signed up for 2 days on the Internet and found that they could not cancel the 2nd night. It is a trap. In the bath room, the was mold around the tub. The TV had no selection of channels, no CNN, no CNBC, no BBC, not HBO, etc. This is not a hotel that one would expect to pay over a hundred US dollars a night for in Thailand. When we went to the breakfast, the food was all cold, no attempt was made to keep it warm. There was a big spider web between two pillars by the dining table. I pointed it out to the management and they cleared it. (I wish I had taken a photo) When you have a hotel like this, you should allow cancellation when people arrive and find truly a substandard hotel that does not meet the description. Please warn people not to stay here. There was also an incident involving security of goods left in the room and management was made aware of the issue. I do not want to say more, but this is not a good hotel to recommend to your customers.
        Reviewed February 28, 2013
        5.0
        chadasa from Thailand
        Family with young children
        Stayed 1 night in February 2013
        Simple hotel with natural surround”
        Quite place
        The hotel quit far from the city area. You should have your own vehical. Staff are good but other service quit lower than 4 stars hotel such as breakfast, or the hotel itself.
        Reviewed February 27, 2013
        5.0
        Peter from Germany
        Family with young children
        Stayed 4 nights in December 2012
        better don't go there”
        Pool Area despite the Safety for Kids, Rooms Inside
        -place to relax for 1-2 days if You have no expectations - 4 Stars - where ????, only partial good is the pool area but even there many dangerous spots for kids, since years no Spa, road to Hotel from main street is an 900m of road track with potential to damage your car, restaurant can not be called as even the, Manager suggested to go for Dinner outside, Hotel need urgent restoration for many places specially outside - Rooms inside are well OK, Sailing club are just 2-3 old plastic kayak's, TV just 4 channel and even this partly did not working, Telephone did not work, Wifi same, Beach very small and full of rocks and corrals, only few hard wood benches to sit on, kid swings to dangerous to use, one room had a living bigger animal inside, breakfast buffet very cheap style. Seeing the pictures on Agoda web page it looks great and was the decision maker for us but in reality it wasn't. We moved out one day earlier as we could not take it anymore as well did not receive any refund as this is the policy.!
        Reviewed January 16, 2013
        2.3
        stephane from Canada
        Family with young children
        Stayed 1 night in December 2012
        worse place I have been in Thailand”
        -----
        this is by far the worse place I have been at in Thailand. No service, bad food when there was any, old rooms dirty and not maintained, dirty beach, filthy pool. I had family from North America over for this vacation and it was ruined.
        Reviewed January 03, 2013
        2.3
        Claire from Singapore
        Family with young children
        Stayed 1 night in December 2012
        Do not go there”
        Was probably ok ten years ago
        We left after one night. In a mangrove, glass on 'beach', terrible service, no breakfast, miles from anywhere, broken bathroom, pool that was grubby and a death trap for kids, everything shut at 9pm, nothing around. We walked one km in the dark and then along a main road with two small kids looking for somewhere to eat. Terrifying. One man running the place, we called him basil fawlty. It was shocking. Taxi there from the speedboat was 1,200 tbh, a taxi was 1,500 to go anywhere and he had to call so it took ages. We ended up hiring a car and getting out of there after one day. I've been to Thailand many many times and couldn't believe this place. Agoda - take this off your books. It felt like it was going to shut down any minute, out of cash. Three families left the morning we did, us, another European family and a Canadian family. Bearing in mind it was just before New Year's Eve and the whole island was booked, we had an elderly lady and four young kids with us, you can tell how bad this place was. We walked for miles trying to get rooms and ended up leaving the island, but even then we were glad ergot out of this resort. Do not go there. Banphu was much much nicer.
        Reviewed January 03, 2013
        4.7
        Aaron from Australia
        Couple
        Stayed 2 nights in December 2012
        Lovely resort but bad location”
        The size and layout of the resort was great
        This resort has great potential to be something special. The rooms are of great size but unfortunately were not clean. There was a layer of filth on some of the furniture and mold in the tile sealant in the bathroom which was not good. The location is on the back side of the island which isn't so good but would be great for escaping if everything was up to spec in the resort. The food wasn't the best either which sent people out to find a good restaurant.
        Reviewed January 02, 2013
        3.0
        John from United Kingdom
        Family with young children
        Stayed 1 night in December 2012
        Potentially great but run down hotel”
        Layout of hotel
        The hotel had lots of potential. Very run down, not much food in hotel... Every thing asked for we got a sorry we are out of that.... Including fruit! Room spacious but need renovation, holes in bathroom floor. We asked to have an extra bed which we were charged quitea lot for but they then had no bedding and our children were given towels to sleep under. The key broke in our room's lock and they couldn't find a spare key and so they ended up breaking into our room through the window. We still didn't have a new key by ten the next morning (over 12 hours later). The hotel pool was lovely but had steep drops between them and not safe for children. We ended up staying only 1 night out of 5 before getting a refund an moving out. Was very sad but it was very understaffed, run down and tired in a very isolated location with no transport to get anywhere. It needs a huge financial injection and a lot more staff. I've never checked out of anywhere early before.
        Reviewed January 02, 2013
        4.0
        emmanuelle from France
        Solo traveler
        Stayed 4 nights in December 2012
        Avoid”
        none
        Reviewed January 01, 2013
        3.0
        janat from Canada
        Couple
        Stayed 1 night in April 2012
        Horrible service and so far out of the way!!”
        nice views
        They had someone else's credit card charged for my room - they had very poor service and charged almost $60.00 USD to drop us off at the ferry - it should be a $3 ride - lived here 5 years and have never experienced anything like it....it really gives the area a bad reputation. The breakfast was awful and they ran out of food. Our room air con leaked, and there were no shampoo or soaps. Overall this was not a 4 star hotel. Extremely poor value for the price.
        Reviewed April 17, 2012
        3.7
        Sebastian from Germany
        Couple
        Stayed 2 nights in December 2011
        nice rooms but no service and definately no spa!”
        -
        this is no spa hotel. the food is bad, the massage is a joke. there is no pickup service as promised and they barely speak english... save the money!!!
        Reviewed January 07, 2012
        3.3
        Mohammed from United Kingdom
        Couple
        Stayed 4 nights in December 2011
        Terrible Experince!”
        None!
        while the rooms and the general layout of the resort is good, there is nothing else positive that can be said about this resort. the location is a good 40 minutes away from the main beach white sand and this hotel has no free mini bus to pick you or drop you off, so you have to depend on costly taxies and after 11pm you will struggle to find any local taxi to take you back to the resort. the service in the hotel is none exsistent, english language is a strugle, the staff have no training, the food is terrible and don't try to order anything slightly different from the menue . . . you want get it! oh, forget about the bar, there is beer or nothing! the pool service? what service, there were two deck chairs around the beautiful pool, but nobody to look after you, so either place your towel on the floor or just forget it! the resort: there are no boats, so why they call it a sailing club is beyound me! the resturant and bar are a joke, the spa is semi functional.
        Reviewed January 05, 2012
        8.0
        Excellent
        Thanayoot from Thailand
        Group
        Stayed 1 night in May 2011
        Peaceful hotel with excellent service-minded staff”
        ideal for couples who wish to have quiet and relaxation trip
        recommended for local who own vehicles to get into this remote yet peaceful accommodation. the hotel has free kayak for guests to play on the private and rocky beach. overall, it would be nice to re-visit here again.
        Reviewed May 18, 2011
        4.3
        PENNAPA from Thailand
        Couple
        Stayed 3 nights in December 2010
        Lovely swimming pools”
        3 nice swimming pools
        there's not much to do in the way of nightlife
        The location of this hotel was far from the center. If you ask for taxi to get to the center, The swimming pools are very beautiful.
        Reviewed January 13, 2011
        6.7
        Good
        Thomas from Germany
        Couple
        Stayed 3 nights in December 2010
        Fine Resort in great location with poor service”
        Great location, beautiful big and clean rooms, good room-service, great pool!
        Poor hotel-service (but they try to improve it), poor breakfast, need own car or bike in this lonely place, beach could be cleaner
        We had a nice stay there over new-year and one more later in January. The new-year-dinner was a little chaotic, because the kitchen was not really prepared for this big event, so we had to wait very long for our meal. The staff is very poor in english (only thai). The breakfast is poor - no buffet, two toasts with jam and 2 eggs/omelett - that´s all. Our room (mountain-view-bungalow) was very clean, very spacious and very quiet - excellent!
        Reviewed January 13, 2011
        7.7
        Very good
        Liebin from China
        Couple
        Stayed 4 nights in December 2010
        Beautiful Resort”
        location (quite and peaceful), nice rooms, landscape, the private beach, the swimming pool, warm service
        Location (far from other facilities), not-so-professional service
        it's a beautiful resort. we like the buildings, the pool, the beach, and the small beach. room is spacious and beautiful. our room was facing the pool and got a nice view. and, yes, the pool is very beautiful. and we love it. breakfast is fine, as long as we can get stuffed. overall, the service is not so professional, though they are warm. we reserved the new year eve dinner in advance, however, it turned to be messy on that night. and we didn't get what we pre-ordered till 9pm, though we booked it at 7:30. the location is beautiful and peaceful, while, since it's on the east side of the island, it's faraway from other facilities and the famous sites. but we did rent a motor bike to get us to the other places from the resort. so, it's still fine. just be careful driving it, as there are some steep curves if you want to ride it to the other side of the island. overall, we are satisfied about the resort. and it would be a good memory for me and my girlfriend.
        Reviewed January 10, 2011
        8.7
        Excellent
        Dagmar from Austria
        Family with teens
        Stayed 3 nights in December 2010
        Great Location, Nice Architecture ”
        Calm Place, Nice Design, very proper
        You are in nowhere - and you need to organise Transport , Restaurant is very good but expensive - no possibilities to avoid, no Drinks
        eastern side of irland - no sunset, good place for first few days, if you want it calm and your budget is not too tight
        Reviewed January 08, 2011
        1234
        This is a popular property. Don't miss out!

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