Le Franschhoek Hotel and Spa
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Le Franschhoek Hotel and Spa

Minor Road 16, Franschhoek, Franschhoek, South Africa, 7690
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Standard Double Le Franschhoek Hotel and Spa
Standard Double
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    Interior view Le Franschhoek Hotel and Spa
    Interior view Le Franschhoek Hotel and Spa
    Swimming pool Le Franschhoek Hotel and Spa
    Deluxe Double Le Franschhoek Hotel and Spa
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     Le Franschhoek Hotel and Spa

    Le Franschhoek Hotel and Spa Reviews

    8.6
    Excellent
    /10
    (74 reviews)See what guests said
    9.0
    Exceptional cleanliness
    Recommended by 100% of guests

    Things you’ll love about Le Franschhoek Hotel and Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Exceptional
    Location
    9.1
    See map
    Exceptional location
    Popular
    Nearby
  • Franschhoek Motor Museum11.72 km
  • Value for money8.2
    Distance to city center83.6 km
    Location rating9.1

    Rooms available at Le Franschhoek Hotel and Spa

    8.9
    Excellent
    Room comfort & quality
    2 Bedroom Villa
    2 Bedroom Villa
    ...
    • Room size: 80 m²/861 ft²
    • Garden view
    • 1 double bed
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    1 Bedroom Villa
    1 Bedroom Villa
    ...
    • Room size: 64 m²/689 ft²
    • Garden view
    • 1 double bed
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    Suite Double
    Suite Double
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 king bed
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed
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    Classic Family Room
    Classic Family Room
    ...
    • Room size: 56 m²/603 ft²
    • Garden view
    • 2 single beds and 1 king be...
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    Standard Double
    Standard Double
    ...
    • Room size: 25 m²/269 ft²
    • Mountain view
    • 1 double bed and 1 king bed
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    Single Deluxe
    Single Deluxe
    ...
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      Suite, 1 King Bed
      Suite, 1 King Bed
      ...
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        Double room - De Luxe
        Double room - De Luxe
        ...
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          Triple Standard
          Triple Standard
          ...
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            More about Le Franschhoek Hotel and Spa

            More about Le Franschhoek Hotel and Spa

            An overview

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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Le Franschhoek Hotel and Spa from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (74)Booking.com Reviews (792)
            8.6
            /
            10
            Cleanliness9.0
            Facilities8.3
            Location9.1
            Room comfort and quality8.9
            Service8.6
            Value for money8.2
            All languages
            All guests (74)
            All room types
            Showing 43 verified guest comments
            123
            9.2
            Exceptional
            gary from Australia
            Couple
            Standard Double
            Stayed 2 nights in May 2019

            Exceptional”

            Excellant hotel with good serbice and facilities. Its a little bit out of town but its no major issue as there is a shuttle. The xtaff were pleasant with good food in the restaurant.i would sta y hrer again

            Reviewed May 26, 2019
            9.2
            Exceptional
            Wee from Singapore
            Family with teens
            2 Bedroom Villa
            Stayed 1 night in May 2019

            Good Hope”

            Love the hotel environment and friendly staff. The Villa is clean and cosy. Breakfast spread is good. Love this place.

            Reviewed May 19, 2019
            9.2
            Exceptional
            AUDREY from South Africa
            Family with teens
            Standard Double
            Stayed 1 night in March 2019

            Exceptional”

            Will stay again. Was good to have a shuttle service into & out of town so no waiting for Uber.

            Reviewed March 04, 2019
            8.4
            Excellent
            Nadja from Ghana
            Family with young children
            2 Bedroom Villa
            Stayed 3 nights in December 2018

            Beautiful Garden and stunning countryside”

            We only spend 3 nights at this hotel and we had a wonderful time. The landscaping and gardening were stunning and extremely well taken care of. We booked a 2 bedroom Villa and enjoyed the facilities (one of the A/C was broken but since we didn't need it we only reported it on departure). Breakfast was very delicious and the a la carte egg options made my day. If I can make suggestions, I would recommend a kids menu (though everything we had ask for was made for us) and to look at the service around the pool. The waiter was slightly overwhelmed and seemed new but he was very nice & friendly and tried his best to assist. (20th of December). Maybe some mosquito nets above the bed or at the doors would be good, mainly for the flies which are quiet plenty. The place is a bit out of town but you always can get a Uber to take you around. Again, great place to stay and to relax.

            Reviewed December 30, 2018
            8.8
            Excellent
            Shamillah from South Africa
            Couple
            Standard Double
            Stayed 1 night in December 2018

            More training should be provided for the chef and the waitresses /waiters ”

            The Christmas buffet was disappointing , food was finished , they had a fish braai . The alacarte menu was good however the chef needed more training , we ordered the Moroccan Tegine lamb and they gave us a pita bread with filing . I understand that mistakes do happen however the starter was also incorrect and the waiting time was too long

            Reviewed December 26, 2018
            10.0
            Exceptional
            Maxine from South Africa
            Couple
            Standard Double
            Stayed 2 nights in August 2018

            Exceptional”

            service and amenities were awesome , staff were friendly and helpful

            Reviewed August 31, 2018
            6.0
            Simone from South Africa
            Couple
            Deluxe Double
            Stayed 1 night in March 2018

            Room was nice but spa was very disappointing. ”

            Very comfy bed with fresh sheets. Hotel is quite old, service was average. Spa facilities very outdated, massages weren’t good at all, under trained staff. We ended up going elsewhere for more massages & also didn’t end up eating at the hotel at all.

            Reviewed March 26, 2018
            5.6
            Mark from South Africa
            Couple
            Classic Family Room
            Stayed 3 nights in February 2018

            Poor value-Old bathrooms”

            For $300 CDN per night we expected a toilet that didn’t look glued together (the tank lid didn’t fit and the tank looked like a desperate repair gone wrong). Also the bathtub silicone looked black with mould. That said, we booked at the last minute and got the last available room in Franschhoek on a busy weekend. the room itself and the bed were good. The breakfast was lovely. Next time I will book earlier for better value.

            Reviewed February 22, 2018
            9.2
            Exceptional
            Alexander from United Kingdom
            Couple
            Standard Double
            Stayed 2 nights in February 2018

            MARVELLOUS HOTEL FOR ANY TYPE OF STAY”

            The hotel was one of many that my wife and I stayed in during a three week visit to South Africa and is was exceptional. The room, breakfast, swimming and public areas were excellent. The only criticism (but I knew this before I booked)was that it is some 2.5miles from Franschhoek. However it did provide a shuttles into town three times a day. I will stay here agin rat assured,

            Reviewed February 12, 2018
            7.2
            Very good
            Graham from United Kingdom
            Couple
            Standard Double
            Stayed 2 nights in February 2018

            Air conditioning in 2 rooms not working,”

            We had to move rooms, to a smaller room overnight. The repair was not completed during our stay and another room had faulty air conditioning and smelt of cigarette smoke. The swimming pool lacked space for the number of guests.

            Reviewed February 11, 2018
            8.4
            Excellent
            Caroline from United Kingdom
            Solo traveler
            2 Bedroom Villa
            Stayed 4 nights in January 2018

            Picturesque and comfortable hotel ”

            Located just out of town Le Franschhoek is a particularly attractive property. We stayed in a two bed villa which was comfortable and spacious. Breakfast was good and there is a nice swimming pool with loungers.

            Reviewed February 02, 2018
            9.6
            Exceptional
            Neil from United Kingdom
            Couple
            2 Bedroom Villa
            Stayed 1 night in January 2018

            A little piece of heaven”

            Stunning location, fantastic accommodation in a fabulous part of the Western Cape. Staff were very welcoming and helpful. Food and restaurants were excellent. We will definitely be back

            Reviewed January 17, 2018
            8.4
            Excellent
            Colleen from South Africa
            Couple
            Standard Double
            Stayed 3 nights in August 2017

            Excellent”

            Thatched roof had draft coming through.

            Reviewed August 21, 2017
            9.2
            Exceptional
            Nicole from South Africa
            Solo traveler
            Standard Double
            Stayed 1 night in April 2017

            Exceptional”

            Beautiful hotel with breathtaking views, will definitely visit again.

            Reviewed May 01, 2017
            10.0
            Exceptional
            Helga from South Africa
            Solo traveler
            Suite Double
            Stayed 10 nights in January 2017

            Great Escape”

            Local is lekker

            Reviewed January 17, 2017
            8.3
            Excellent
            Neville from South Africa
            Couple
            Standard Double
            Stayed 1 night in February 2016

            Quaint ”

            Quaintness, spacious rooms tranquil
            Reviewed February 26, 2016
            5.3
            Paul from South Africa
            Couple
            Deluxe Double
            Stayed 2 nights in February 2016

            Service delivery disaster”

            Gardens were delightful.Room was spacious and well appointed. Public areas were well laid out.

            The hotel is 3.3Kms from the Huguenot Memorial at the top of the town, so not in Franschhoek as is implied in the literature. There is a shuttle service into town, but there is a US$8 fee, which seemed steep. The main problem was the lack of staff. Eventually, after many frustrations, we complained to the Manager, who admitted that they had suffered from a large staff turnover. Drinks from the Bar and food in the Restaurant all took an extra long time. When I inquired about the room being made up late in the day, I was told that it could be done anytime upto the evening. There was a turndown service in the room on the 1st night, but not on the 2nd night. We explained to the Manager that our bookings at the Spa had been 'lost' and that they couldn't fit us in before the middle of the following day. He replied the the Spa is not associated with the hotel. Overall, a big disappointment. Thankfully, the food in the restaurants in Franschhoek made up for the unfortunate hospitality experience.

            Reviewed February 22, 2016
            8.7
            Excellent
            Frank from United Kingdom
            Couple
            Standard Double
            Stayed 5 nights in February 2016

            Fantastic except for housekeeping”

            Location - Rooms - Food

            This is a lovely hotel with exceptional well kept grounds - Immaculately clean - With excellent food The only down side is housekeeping in the room, a bit hit or miss - forgot to leave bath towels on 3 occasions ☹

            Reviewed February 15, 2016
            6.7
            Good
            Nakul from India
            Couple
            Suite Double
            Stayed 2 nights in December 2015

            Christmas at Le Franschhoek ”

            The staff was very friendly, very close to the town centre and beautiful property

            We booked a suite at Le Franschhoek. This was our fourth hotel in SA. The hotel was very pretty, however, the room left us a little disappointed. Toilets were dated and room not very clean. The spa was quite nice but again, smelly towels.

            Reviewed December 30, 2015
            8.7
            Excellent
            Lucas from South Africa
            Couple
            Standard Double
            Stayed 3 nights in August 2015

            Picturesque location”

            Location, comfort, convenience

            Great stay, suitable for walking/jogging to town, great views, friendly staff and conveniently located

            Reviewed November 12, 2015
            123
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            • Exceptional location
            • Franschhoek Motor Museum