Lexis Suites Penang
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8.3
Excellent
5.0% this month
/10
(7353 reviews)See what guests said
See map
7.0
Very good
Location rating score
Very good location
Parking
FREE
Free Wi-Fi

Lexis Suites Penang

NO. 28, Jalan Teluk Kumbar, Mukim 9, Dearah Barat Daya, Bayan Lepas, Bayan Lepas, Penang, Malaysia, 11920 - See map

Don't miss out!

5 travelers are looking at this property right now | 25 travelers have booked today.

"We spent most of our time outside on the balcony at the private pool which was absolutely lovely with an amzing view of the village and the jetty."
Niqmatul Q. - 08 January 2019
Exceptional reputation
Recommended by 94% of guests
Exceptional comfort
9.2 room quality and comfort
Excellent facilities on premise
8.6 facilities on premise
Excellent cleanliness
8.5 rating for cleanliness
  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

  • Air conditioning

Cheaper than 93% of all properties in Penang in the last 24 hoursCompared to 4,537 Penang properties at Agoda for various dates
Value for money8.4
Location rating7.0
Nearest airportPenang International Airport (PEN)
Distance to airport3.7 km

Rooms available at Lexis Suites Penang

9.2
Exceptional
Room comfort & quality
Premium Pool Suite
Premium Pool Suite
...
  • Room size: 89 m²/958 ft²
  • Partial sea view
  • 2 king beds
Enter dates to see prices
Executive Pool Suite
Executive Pool Suite
...
  • Room size: 82 m²/883 ft²
  • Partial sea view
  • 2 king beds
Enter dates to see prices
Double suite room
Double suite room
...
  • Balcony/terrace
Enter dates to see prices
Suite Premier
Suite Premier
...
  • Balcony/terrace
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Single Standard
Single Standard
...
  • Balcony/terrace
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Run of House
Run of House
...
  • Balcony/terrace
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Suite Premium
Suite Premium
...
  • Balcony/terrace
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Standard Double/Twin
Standard Double/Twin
...
  • Balcony/terrace
Enter dates to see prices
Suite Executive
Suite Executive
...
  • Balcony/terrace
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Suite - Pool
Suite - Pool
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Lexis Suites Penang?

Check-in at Lexis Suites Penang starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Lexis Suites Penang to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Lexis Suites Penang?

If you would like to drive to Lexis Suites Penang, a car park is available.

Is breakfast offered at Lexis Suites Penang?

Buffet breakfast is offered at Lexis Suites Penang from 6:30 AM to 10:30 AM.

What are my dining options at Lexis Suites Penang?

Lexis Suites Penang has many in-house restaurants for hungry guests to dine-in. Roselle Coffee House, Umi Japanese Restaurant, Sky Lite Bar and Https://Www.Lexissuitespenang.Com/Dining/Sky-Terrace offer an extensive range of cuisines including Japanese and international. You can also choose from a delicious array of menu choices including buffet, " la carte and set menu options.

Can special events be hosted at Lexis Suites Penang?

Special events such as weddings, exhibitions and private events may be hosted at Lexis Suites Penang. The property has indoor venues that can hold up to 600 people. In-house planning, in-house catering, event decoration, floral, audio-visual and celebratory cake services are offered to help your event go smoothly.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Lexis Suites Penang?

On-site venues and convenient event services make Lexis Suites Penang an ideal choice for hosting events such as meetings, conferences and exhibitions. The business venues at Lexis Suites Penang can hold up to 50 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, teleconferencing systems, Wi-Fi and amenities and services is available to help make your business event a successful one.
Interested in hosting a business event? Let Lexis Suites Penang know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Lexis Suites Penang?

Designated smoking areas are provided at Lexis Suites Penang for guests who smoke.

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What people love about Lexis Suites Penang

  • 7.6
    Very good

    "Beautifully done up suite with fantastic facilities and amenities"

    Ijong

    |

    14 January 2019

  • 9.6
    Exceptional

    "Room was nice with sauna and small pool, value for money"

    chai

    |

    11 January 2019

  • 7.6
    Very good
    Staff 

    "The front desk staff is very friendly & helpful."

    KIU

    |

    04 September 2018

Property ranking|Compared to 4,537 Penang properties
See all rankings
Room comfort score
9.2/10
Room size
86 sqm.
Value for money score
8.4/10
Service score
8.4/10
Better than
99
%
of Penang properties
Bigger than
99
%
of Penang properties
Better than
96
%
of Penang properties
Better than
96
%
of Penang properties
Up to 30% off with Agoda Insider Deals!

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More about Lexis Suites Penang

More about Lexis Suites Penang

7.6
Very good

"The guard was helpful and staff were smiling all around the ..."

Swee

|

07 January 2019

Description

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Most talked about facilities

Swimming Pool
368 mentions
Breakfast
145 mentions
Housekeeping
111 mentions
Food & Dining
54 mentions

What they offer

6.4
Good

"For family with young children, this hotel will be great exp..."

M N.

|

17 September 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Halal

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Reviews of Lexis Suites Penang from real guests

Overall rating
8.3
Excellent
From 7353 reviews
Provided by verified guests of
Agoda Reviews (4411)Booking.com Reviews (2942)
Rating via Agoda8.2
/
10
Excellent
5.0% this month
Cleanliness8.5
Facilities8.6
Location7.0
Room comfort and quality9.2
Service8.4
Value for money8.4
High score for Penang
Rating
9+ Exceptional (642)
8-9 Excellent (394)
7-8 Very Good (569)
6-7 Good (193)
<6 Below Expectation (273)
Time of the year
Mar - May (534)
Jun - Aug (581)
Sep - Nov (483)
Dec - Feb (473)
All guests (4411)
All room types
All languages

Show reviews that mention 

Showing 2071 verified guest comments
12345
10.0
Exceptional
Francin from Singapore
Couple
Premium Pool Suite
Stayed 1 night in July 2019

Luxurious Stay”

Highlight of the stay is the mini pool within your room, and the lovely bath tub that's utterly decadent. We had a wonderful corner room that opened out to the sea. Pool is good for families with young children, a novelty, really, as its so small, 2 strokes and you're at the other end. The room itself is HUGE, and the bathroom just as large. Breakfast provided was decent and varied. A very comfortable stay!

Reviewed July 18, 2019

Hi Francin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warm regards, The Management

Responded July 19, 2019
Lexis Suites Penang
10.0
Exceptional
Mashita from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Luxury vacation ”

Superb stay... Spacious room for our family. Enjoy the private pool n steam room. Breakfast a lot of variety n delicious. Fast check in and check out. Will definitely come again

Reviewed July 25, 2019

Hi Mashita, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded July 26, 2019
Lexis Suites Penang
8.8
Excellent
WOO from Singapore
Family with teens
Executive Pool Suite
Stayed 3 nights in July 2019

Friendly and quite environment. Lots of greenery and local scenery surrounding the hotel.”

Pros: Not far from natural attractions. Enjoyed value for money shopping and dining at nearby mall. Cons: Limited variety to breakfast menu. Should include Nature Geography in TV program. What stood out: Friendly staff at Recreation corner to introduce and teach variety of games and play.

Reviewed July 20, 2019

Hi Woo, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that breakfast menu not much variety and have shared your comment with our Executive Chef. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

Responded July 22, 2019
Lexis Suites Penang
8.0
Excellent
Patricia from Malaysia
Couple
Executive Pool Suite
Stayed 1 night in June 2019

Staycation!”

A nice escape from the hustle and bustle of the city. We stayed in the room the whole time we were here because there was no reason to leave. The only time we left was to have dinner at the seafood restaurant next to the hotel. There are some entertainment facilities on the 8th floor if you get bored but I must say that you'll never get enough of the room. The staff were very friendly and accommodating. Breakfast had a wide array of choices and was delightful. All in all, we absolutely loved our stay here and will return. :)

Reviewed July 11, 2019

Hi Patricia, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 11, 2019
Lexis Suites Penang
10.0
Exceptional
Shaakirah from Singapore
Couple
Premium Pool Suite
Stayed 3 nights in April 2019

BEST!”

It was our first time here. We went there to celebrate our first year anniversary. Check-in & out were smooth process. The room was the bomb- huge, spacious & comfortable. It was really worth the money. Thank you Lexis Suites Penang for the wonderful accomodation! :D

Reviewed July 08, 2019

Hi Shaakirah, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 09, 2019
Lexis Suites Penang
10.0
Exceptional
Lai from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Great hospitality and experience”

- Check in and check out process was efficient - Staff were friendly and willing to assist - Room was huge and well maintained - Breakfast with plenty of variety - Will definitely come back again.

Reviewed July 08, 2019

Hi Lai, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

Responded July 09, 2019
Lexis Suites Penang
8.4
Excellent
nurhamiza from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Very Nice Stay”

My room had been upgraded & I really appreciated it. Room is very big & comfortable Hotel provided so many ammenities & complimentary Nice pool & my kid really enjoy it Lot of varieties for breakfast - Check out time is 11 a.m

Reviewed June 27, 2019

Hi Nurhamiza, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded June 27, 2019
Lexis Suites Penang
10.0
Exceptional
Muhammad from Malaysia
Family with teens
Stayed 1 night in February 2019

Exceptional”

Awesome experience

Reviewed July 23, 2019

Hi Muhammad, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded July 24, 2019
Lexis Suites Penang
9.2
Exceptional
NUR from Malaysia
Group
Executive Pool Suite
Stayed 1 night in July 2019

Excellent Stay for Relaxation”

We got a free upgrade to Sea View Premium Pool Suite from Executive Pool Suite. Room is extremely spacious as we travel in a group of 4 persons. 2 king-size bed and a separated toilet. Excellent stay for relaxation.

Reviewed July 19, 2019

Hi Nur, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 22, 2019
Lexis Suites Penang
8.4
Excellent
evans from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Fun and enjoying stay ”

The facilities are the main attractions. Kids can fill uo their time by playing at the kids play ground and it’s also family friendly for those who wanna spend time together in the games room. The only negative feedback that I would like the hotel to notice is the hotel lift . It’s abit hot when in the lift and feels like suffocating. Apart from that everything was awesome.

Reviewed July 15, 2019

Hi Evans, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that the lift found hot & stuffy and have instructed our Maintenance Team to check. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

Responded July 15, 2019
Lexis Suites Penang
9.6
Exceptional
Shafiq from Malaysia
Family with young children
Executive Pool Suite
Stayed 4 nights in July 2019

Very satisfied with the experience. Good value for money. ”

Chose the executive pool suite and was not disappointed. Room was spacious with two king beds. Bathroom had a rain shower and a bathtub with a view to the outside balcony. The pool was the star of the show and my daughter thoroughly enjoyed being able to go for a swim whenever she wanted. For adults there isn't much room for actual swimming, so it's more of just relaxing in there. The view is not as nice as the premium pool suite (full view of the see) but we still enjoyed it. The breakfast was awesome and we never felt bored with the selection for the 4 days we where there. Staff were very friendly and helpful with any requests. The location is away from the hustle bustle of the city so is nice and peaceful after working hours. Will definitely go there again if we visit Penang and will suggest to others to choose this hotel.

Reviewed July 12, 2019

Hi Shafiq, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 13, 2019
Lexis Suites Penang
9.2
Exceptional
Nurhayati from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Excellent!”

Room is clean and comfortable. Staffs are professional, respectful and helpful. The best part about this hotel though was the breakfast buffet. There was a large variety of breakfast selection and everything was delicious. I will definitely return back.

Reviewed June 17, 2019

Hi Nurthayati, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded June 17, 2019
Lexis Suites Penang
9.6
Exceptional
piyaman from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

The most effordable Lexis hotel”

After all Lexis hotels stay. This hotel is most effordable. Spacy room and 2 big bed. The kids enjoyed the pool and kid's club. I enjoyed in room the sauna. Canned water and chocolate complimentary is appreciated. Breakfast was vary and good food.

Reviewed June 16, 2019

Hi Piyaman, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 17, 2019
Lexis Suites Penang
8.4
Excellent
sze from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Hotel to go for relaxation”

Lexis is a great hotel to spend time with family in the in room private pool and steam room. The room is huge, clean and in good condition. Staff at Lexis is friendly and helpful too. Besides, we had our dinner at Umi Japanese restaurant at the hotel ground floor with great service and food quality. If you opt for local seafood, there is a seafood restaurant located just behind the hotel within walking distance

Reviewed June 11, 2019

Hi Sze, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 11, 2019
Lexis Suites Penang
8.4
Excellent
NUR from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

GREAT & AWESOME”

I think everything were great. Room was spacious. Pool, bathtub, sauna and room facilities all in good condition. Kidz room & entertainment also good. Breakfast served was superb.. Varieties of malay, japanese, arab, chinese, vegetarian food and pastries. Should come back..

Reviewed June 11, 2019

Hi Nur, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 11, 2019
Lexis Suites Penang
8.8
Excellent
Shin from Malaysia
Couple
Executive Pool Suite
Stayed 1 night in June 2019

Excellent babymoon in Lexis Suites Penang”

I love the bathtub & the spacious room area in Lexis Suites Penang, and my husband really enjoy the private pool in our unit so we can swim anytime as we wished. There's a small sauna room but that's didn't bothered us. Would return with family again soon!

Reviewed June 10, 2019

Hi Shin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 10, 2019
Lexis Suites Penang
8.8
Excellent
fatin from Malaysia
Family with young children
Premium Pool Suite
Stayed 1 night in May 2019

Room going down if not cleaning properly”

Leaking in bath room and wash room.... Floor not clean..tiles crack..bath tub not realy clean.. Corridor Glass at pool realy bad dirty..i cant seeing any view from that..hope lexis can mantain the cleanliness..

Reviewed May 09, 2019

Hi Fatin, Thank you for sharing with us. We are sorry to hear your experience during your stay and we regret to know that you missed to enjoy personalised service here. Please be rest assured that you feedback on room's cleanliness will be reviewed by relevant teams to meet our standard. Once again, thank you for staying with us and we looking forward to welcome you again in the near future. Warm regards, The Management

Responded May 10, 2019
Lexis Suites Penang
10.0
Exceptional
Nadia from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in May 2019

The hotel was soo damn good!”

I love the interior design of the hotel, the pool was soo good my kids enjoyed swimming all day. The food was nice and yummy so many choices you can choose from. What i love about this hotel are the facilities, they provide play gym and gym, snooker room, karaoke room for the whole family. So much worth it! definately we will return for our next holiday session.

Reviewed May 08, 2019

Dear Nadia, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded May 08, 2019
Lexis Suites Penang
9.2
Exceptional
Afiruddin from Malaysia
Family with teens
Executive Pool Suite
Stayed 2 nights in April 2019

Great experience..nice hotel”

Great hotel with above my expectation....it got your own pool n sauna..the bed are super comfy...n staff are friendly n welcome you...level 8...full of activities with famili, gym, kids corner, karaoke, pools and table tennis..will come again

Reviewed May 03, 2019

Hi Afiruddin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

Responded May 03, 2019
Lexis Suites Penang
7.2
Very good
Darussalam from Malaysia
Family with young children
Premium Pool Suite
Stayed 2 nights in July 2019

cleanliness is getting bad, ”

I compare my first stay at this hotel last 2 years and now, cleanliness is now is not highly been addressed. Towels is lesser, cleaners not properly wipe the floor.. toilet clog and when explain to foreign cleaner, they not understand in melayu or english. Cleaners not respect customer.. this will make this hotel running down future. Others, such as hotel location, rooms and other service is very good

Reviewed July 21, 2019

Hi Darussalam, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcoming. We would take a serious look into this matter and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management

Responded July 22, 2019
Lexis Suites Penang
12345

Reviews of Lexis Suites Penang from real guests

Overall rating
8.3
Excellent
From 7353 reviews
Provided by verified guests of
Agoda Reviews (4411)Booking.com Reviews (2942)
Rating via Agoda8.2
/
10
Excellent
5.0% this month
Cleanliness8.5
Facilities8.6
Location7.0
Room comfort and quality9.2
Service8.4
Value for money8.4
High score for Penang
Rating
9+ Exceptional (642)
8-9 Excellent (394)
7-8 Very Good (569)
6-7 Good (193)
<6 Below Expectation (273)
Time of the year
Mar - May (534)
Jun - Aug (581)
Sep - Nov (483)
Dec - Feb (473)
All guests (4411)
All room types
All languages

Show reviews that mention 

Showing 2071 verified guest comments
12345
10.0
Exceptional
Francin from Singapore
Couple
Premium Pool Suite
Stayed 1 night in July 2019

Luxurious Stay”

Highlight of the stay is the mini pool within your room, and the lovely bath tub that's utterly decadent. We had a wonderful corner room that opened out to the sea. Pool is good for families with young children, a novelty, really, as its so small, 2 strokes and you're at the other end. The room itself is HUGE, and the bathroom just as large. Breakfast provided was decent and varied. A very comfortable stay!

Reviewed July 18, 2019

Hi Francin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warm regards, The Management

Responded July 19, 2019
Lexis Suites Penang
10.0
Exceptional
Mashita from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Luxury vacation ”

Superb stay... Spacious room for our family. Enjoy the private pool n steam room. Breakfast a lot of variety n delicious. Fast check in and check out. Will definitely come again

Reviewed July 25, 2019

Hi Mashita, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded July 26, 2019
Lexis Suites Penang
8.8
Excellent
WOO from Singapore
Family with teens
Executive Pool Suite
Stayed 3 nights in July 2019

Friendly and quite environment. Lots of greenery and local scenery surrounding the hotel.”

Pros: Not far from natural attractions. Enjoyed value for money shopping and dining at nearby mall. Cons: Limited variety to breakfast menu. Should include Nature Geography in TV program. What stood out: Friendly staff at Recreation corner to introduce and teach variety of games and play.

Reviewed July 20, 2019

Hi Woo, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that breakfast menu not much variety and have shared your comment with our Executive Chef. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

Responded July 22, 2019
Lexis Suites Penang
8.0
Excellent
Patricia from Malaysia
Couple
Executive Pool Suite
Stayed 1 night in June 2019

Staycation!”

A nice escape from the hustle and bustle of the city. We stayed in the room the whole time we were here because there was no reason to leave. The only time we left was to have dinner at the seafood restaurant next to the hotel. There are some entertainment facilities on the 8th floor if you get bored but I must say that you'll never get enough of the room. The staff were very friendly and accommodating. Breakfast had a wide array of choices and was delightful. All in all, we absolutely loved our stay here and will return. :)

Reviewed July 11, 2019

Hi Patricia, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 11, 2019
Lexis Suites Penang
10.0
Exceptional
Shaakirah from Singapore
Couple
Premium Pool Suite
Stayed 3 nights in April 2019

BEST!”

It was our first time here. We went there to celebrate our first year anniversary. Check-in & out were smooth process. The room was the bomb- huge, spacious & comfortable. It was really worth the money. Thank you Lexis Suites Penang for the wonderful accomodation! :D

Reviewed July 08, 2019

Hi Shaakirah, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 09, 2019
Lexis Suites Penang
10.0
Exceptional
Lai from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Great hospitality and experience”

- Check in and check out process was efficient - Staff were friendly and willing to assist - Room was huge and well maintained - Breakfast with plenty of variety - Will definitely come back again.

Reviewed July 08, 2019

Hi Lai, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

Responded July 09, 2019
Lexis Suites Penang
8.4
Excellent
nurhamiza from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Very Nice Stay”

My room had been upgraded & I really appreciated it. Room is very big & comfortable Hotel provided so many ammenities & complimentary Nice pool & my kid really enjoy it Lot of varieties for breakfast - Check out time is 11 a.m

Reviewed June 27, 2019

Hi Nurhamiza, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded June 27, 2019
Lexis Suites Penang
10.0
Exceptional
Muhammad from Malaysia
Family with teens
Stayed 1 night in February 2019

Exceptional”

Awesome experience

Reviewed July 23, 2019

Hi Muhammad, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded July 24, 2019
Lexis Suites Penang
9.2
Exceptional
NUR from Malaysia
Group
Executive Pool Suite
Stayed 1 night in July 2019

Excellent Stay for Relaxation”

We got a free upgrade to Sea View Premium Pool Suite from Executive Pool Suite. Room is extremely spacious as we travel in a group of 4 persons. 2 king-size bed and a separated toilet. Excellent stay for relaxation.

Reviewed July 19, 2019

Hi Nur, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 22, 2019
Lexis Suites Penang
8.4
Excellent
evans from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in July 2019

Fun and enjoying stay ”

The facilities are the main attractions. Kids can fill uo their time by playing at the kids play ground and it’s also family friendly for those who wanna spend time together in the games room. The only negative feedback that I would like the hotel to notice is the hotel lift . It’s abit hot when in the lift and feels like suffocating. Apart from that everything was awesome.

Reviewed July 15, 2019

Hi Evans, Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that the lift found hot & stuffy and have instructed our Maintenance Team to check. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future. Warm regards, The Management

Responded July 15, 2019
Lexis Suites Penang
9.6
Exceptional
Shafiq from Malaysia
Family with young children
Executive Pool Suite
Stayed 4 nights in July 2019

Very satisfied with the experience. Good value for money. ”

Chose the executive pool suite and was not disappointed. Room was spacious with two king beds. Bathroom had a rain shower and a bathtub with a view to the outside balcony. The pool was the star of the show and my daughter thoroughly enjoyed being able to go for a swim whenever she wanted. For adults there isn't much room for actual swimming, so it's more of just relaxing in there. The view is not as nice as the premium pool suite (full view of the see) but we still enjoyed it. The breakfast was awesome and we never felt bored with the selection for the 4 days we where there. Staff were very friendly and helpful with any requests. The location is away from the hustle bustle of the city so is nice and peaceful after working hours. Will definitely go there again if we visit Penang and will suggest to others to choose this hotel.

Reviewed July 12, 2019

Hi Shafiq, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded July 13, 2019
Lexis Suites Penang
9.2
Exceptional
Nurhayati from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Excellent!”

Room is clean and comfortable. Staffs are professional, respectful and helpful. The best part about this hotel though was the breakfast buffet. There was a large variety of breakfast selection and everything was delicious. I will definitely return back.

Reviewed June 17, 2019

Hi Nurthayati, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

Responded June 17, 2019
Lexis Suites Penang
9.6
Exceptional
piyaman from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

The most effordable Lexis hotel”

After all Lexis hotels stay. This hotel is most effordable. Spacy room and 2 big bed. The kids enjoyed the pool and kid's club. I enjoyed in room the sauna. Canned water and chocolate complimentary is appreciated. Breakfast was vary and good food.

Reviewed June 16, 2019

Hi Piyaman, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 17, 2019
Lexis Suites Penang
8.4
Excellent
sze from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

Hotel to go for relaxation”

Lexis is a great hotel to spend time with family in the in room private pool and steam room. The room is huge, clean and in good condition. Staff at Lexis is friendly and helpful too. Besides, we had our dinner at Umi Japanese restaurant at the hotel ground floor with great service and food quality. If you opt for local seafood, there is a seafood restaurant located just behind the hotel within walking distance

Reviewed June 11, 2019

Hi Sze, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 11, 2019
Lexis Suites Penang
8.4
Excellent
NUR from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in June 2019

GREAT & AWESOME”

I think everything were great. Room was spacious. Pool, bathtub, sauna and room facilities all in good condition. Kidz room & entertainment also good. Breakfast served was superb.. Varieties of malay, japanese, arab, chinese, vegetarian food and pastries. Should come back..

Reviewed June 11, 2019

Hi Nur, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 11, 2019
Lexis Suites Penang
8.8
Excellent
Shin from Malaysia
Couple
Executive Pool Suite
Stayed 1 night in June 2019

Excellent babymoon in Lexis Suites Penang”

I love the bathtub & the spacious room area in Lexis Suites Penang, and my husband really enjoy the private pool in our unit so we can swim anytime as we wished. There's a small sauna room but that's didn't bothered us. Would return with family again soon!

Reviewed June 10, 2019

Hi Shin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded June 10, 2019
Lexis Suites Penang
8.8
Excellent
fatin from Malaysia
Family with young children
Premium Pool Suite
Stayed 1 night in May 2019

Room going down if not cleaning properly”

Leaking in bath room and wash room.... Floor not clean..tiles crack..bath tub not realy clean.. Corridor Glass at pool realy bad dirty..i cant seeing any view from that..hope lexis can mantain the cleanliness..

Reviewed May 09, 2019

Hi Fatin, Thank you for sharing with us. We are sorry to hear your experience during your stay and we regret to know that you missed to enjoy personalised service here. Please be rest assured that you feedback on room's cleanliness will be reviewed by relevant teams to meet our standard. Once again, thank you for staying with us and we looking forward to welcome you again in the near future. Warm regards, The Management

Responded May 10, 2019
Lexis Suites Penang
10.0
Exceptional
Nadia from Malaysia
Family with young children
Executive Pool Suite
Stayed 1 night in May 2019

The hotel was soo damn good!”

I love the interior design of the hotel, the pool was soo good my kids enjoyed swimming all day. The food was nice and yummy so many choices you can choose from. What i love about this hotel are the facilities, they provide play gym and gym, snooker room, karaoke room for the whole family. So much worth it! definately we will return for our next holiday session.

Reviewed May 08, 2019

Dear Nadia, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. With warmest regards, The Management

Responded May 08, 2019
Lexis Suites Penang
9.2
Exceptional
Afiruddin from Malaysia
Family with teens
Executive Pool Suite
Stayed 2 nights in April 2019

Great experience..nice hotel”

Great hotel with above my expectation....it got your own pool n sauna..the bed are super comfy...n staff are friendly n welcome you...level 8...full of activities with famili, gym, kids corner, karaoke, pools and table tennis..will come again

Reviewed May 03, 2019

Hi Afiruddin, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day ! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management

Responded May 03, 2019
Lexis Suites Penang
7.2
Very good
Darussalam from Malaysia
Family with young children
Premium Pool Suite
Stayed 2 nights in July 2019

cleanliness is getting bad, ”

I compare my first stay at this hotel last 2 years and now, cleanliness is now is not highly been addressed. Towels is lesser, cleaners not properly wipe the floor.. toilet clog and when explain to foreign cleaner, they not understand in melayu or english. Cleaners not respect customer.. this will make this hotel running down future. Others, such as hotel location, rooms and other service is very good

Reviewed July 21, 2019

Hi Darussalam, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcoming. We would take a serious look into this matter and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management

Responded July 22, 2019
Lexis Suites Penang
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  • Very good location
  • Kek Lok Si Temple
  • Rapid Bus Penang is within 1.38 km