Metro Hotel Bukit Bintang
Metro Hotel Bukit Bintang
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 Metro Hotel Bukit Bintang

  • Room size: 20 m²/215 ft²
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Lobby Metro Hotel Bukit Bintang
Lobby
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Bathroom Metro Hotel Bukit Bintang
Bathroom
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Bathroom Metro Hotel Bukit Bintang
Bathroom
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Excellent
Location
8.6
See all 31 photos Metro Hotel Bukit Bintang
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What guests are saying:
great stay nice location good money
SAKINAH from Singapore
Group
Very good lcation. Close to entertainment area, food, bars and drink. Esp easy to access to public transportation.
Mao from Cambodia
Solo traveler
Letaknya strategis...Enak..Nyaman
Melisa from Indonesia
Family with teens
staff are friendly and will attend to you as soon as possible...thank you for your service!
SAKINAH from Singapore
Group
several time stayed in this hotel
THANH from Vietnam
Business traveler
metro hotel has been 1 of my fav hotel to stay..the cleaniness... the location are soo good to go anywheree..
SAKINAH from Singapore
Group
near at all
Benjie from Philippines
Couple
The room is spacious and very clean,and it is near many shopping centres and eateries which is very convenient.
Dave from Singapore
Solo traveler
Everything is good, location, food, hospitality.. Awesome
Ik from Indonesia
Family with young children
Location is good and convenient, hotel is just opposite of Berjaya Times Square. Room cleanliness was excellent and hotel staffs are helpful and friendly
MOHAMED from Singapore
Couple

Metro Hotel Bukit Bintang

Excellent location
- Inside city center
- What's nearby?
Very good
From 3526 reviewsSee what guests said
7.7
/
10
Excellent room comfort and quality
8.0
Recommended by 87% of guests
Value for money7.9
Distance to city center1 km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km
  • 150 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 16 times in the last 24 hours | 8 travelers are looking at this property right now
Deluxe
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 king beds
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Family Triple
Family Triple
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 king bed
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Executive Deluxe
Executive Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Superior Twin No Window
Superior Twin No Window
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 2 single beds
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Superior Queen
Superior Queen
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Triple Room
Triple Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 single bed and 1 double b...
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Double Superior
Double Superior
...
  • Room size: 20 m²/215 ft²
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Superior With Breakfast
Superior With Breakfast
...
  • Shower
  • Shared bathroom
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Family Quad with Breakfast
Family Quad with Breakfast
...
  • Shower
  • Shared bathroom
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More about Metro Hotel Bukit Bintang

More about Metro Hotel Bukit Bintang

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Mawar Merah Seafood and Steamboat
40 m Asian, Malaysian
Ah Koong Restaurant
120 m Asian, Chinese, Malaysian
Restaurant Arrasiq.
140 m Asian, Malaysian
Chinese cuisine
Chinese cuisine
Dynasty Dragon Seafood Restaurant
160 m Chinese, Seafood
Mandarin Palace
230 m Chinese
Restoran Venny
270 m Chinese
Halal food
Halal food
Al-Halabi Gourmet Restaurant
160 m Halal, Lebanese, Mediterranean
Sahara Tent
580 m Halal, Lebanese, Middle Eastern
Naab
720 m Halal, Mediterranean, Middle Eastern

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (3526)Booking.com Reviews (1154)
7.7
/
10
Cleanliness7.7
Facilities6.9
Location8.6
Room comfort and quality8.0
Service7.5
Value for money7.9
Provided by verified guests of Agoda
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All guests (3526)
All room types
Showing 2749 verified guest comments
12345
5.2
LOK from Singapore
Solo traveler
Superior Queen
Stayed 2 nights in November 2018
Bedsheet not changed and WIFI down”
All along I used to book Metro Hotel when i travel to KL. And most of time was very satisfied. However, this time I was extremely disappointed. When I checked in the first day, I already saw a stain on my bedsheet before i go to bed at night. After I came back the next day, before I go to bed i flip over the comforter and I saw the same stain same spot on my bedsheet. So this is to proof that they never change the bedsheet at all. They just pull the bedsheet properly and cover back with the comforter. This is horrible right? The morning breakfast was horrible. Almost 90% are non-chinese guests and no food was left. No staff bother to refill the food. No cups & spoons for coffee. Look into more manpower please. The WIFI was sucks. I only can access to it one the first day. Second and third day, the WIFI was down completely. End up I have to use my own mobile data to access to internet. What a disappointed trip this round. I may have to reconsider on the hotel on my next trip to KL.
Reviewed November 13, 2018
8.0
Excellent
cherry from Philippines
Couple
Superior Room
Stayed 2 nights in November 2018
convenient and near train station”
conveniently located near berjaya times square which is one of the drop off point for buses from singapore v.v. we arrived midnight and checked in worry free. staffs are nice and helpful. we checked in less than 5mins. breakfast is included in our booking which is nice enough to get you going for the day. near train station which links to big shopping malls and torist spots. room are big and comfortable.
Reviewed November 11, 2018
6.4
Good
Ngaw from Malaysia
Business traveler
Superior Twin No Window
Stayed 3 nights in November 2018
Overall satisfy ”
Nothing to say on pro. Con is house keeping. Hotel management should alert their house keeping department which room was not properly clean during the last night. Asking for face towel and been told that face towel not enough.
Reviewed November 10, 2018
8.0
Excellent
Leo from Indonesia
Group
Superior Room
Stayed 3 nights in November 2018
Pros and cons”
Pros: located near monorail, there is fatima (north indian restaurant 24/7), starbucks, and minimart nearby, hot water, toilet bidet, strong water pressure, tea/coffee maker,aircon is cold Cons: breakfast is boring and so so, wifi is on and off, receptionist/check in staffs not friendly (seriously they need to smile more), bed is seriously short 😂 i am 170cm and my feet already reach the end of the bed so sometimes my foot hanging outside the bed during sleep, i specifically ask the 2 rooms i booked to be on the same floor... it didn’t happen, the 1 room i booked should be triple room instead the hotel gave me double bed with extra bed laying on the floor (matrass only)... not nice.
Reviewed November 08, 2018
10.0
Exceptional
Noor from Malaysia
Couple
Superior Queen
Stayed 2 nights in November 2018
very good location ”
clean, affordable, great location, friendly receptionist
Reviewed November 07, 2018
8.8
Excellent
Salaheldin
Business traveler
Executive Deluxe
Stayed 1 night in October 2018
good location ”
Very good
Reviewed November 06, 2018
8.8
Excellent
SHANN from Malaysia
Couple
Superior Queen
Stayed 2 nights in November 2018
no”
No
Reviewed November 06, 2018
10.0
Exceptional
Hon from Malaysia
Group
Deluxe
Stayed 3 nights in October 2018
Location”
Value for money and clean
Reviewed November 05, 2018
10.0
Exceptional
Hon from Malaysia
Group
Deluxe
Stayed 2 nights in October 2018
value for money”
Location and clean
Reviewed November 05, 2018
10.0
Exceptional
yii from Malaysia
Group
Double Superior
Stayed 2 nights in November 2018
Perfect”
Good and centralize
Reviewed November 04, 2018
7.6
Very good
Tommy from Indonesia
Solo traveler
Deluxe
Stayed 2 nights in October 2018
Value for money hotel”
The location is opposite Berjaya Times Square and near Bukit Bintang. Staffs are friendly, but the facility is limited, just enough for bed and breakfast. Bring your own amenities.
Reviewed November 02, 2018
7.6
Very good
Tony from Malaysia
Business traveler
Deluxe
Stayed 2 nights in October 2018
Location”
Good location and reasonable price, near to Monorail Station, walking distance to shopping mall at Bukit Bintang. Comfort room, however no swimming pool, is cinsider good with the price offer.
Reviewed October 30, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
7.6
Very good
Tony from Malaysia
Business traveler
Superior Queen
Stayed 1 night in October 2018
Location”
Big and comfort room, located near to Berjaya Times Square and Monorail Station.
Reviewed October 30, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
7.6
Very good
Tony from Malaysia
Business traveler
Superior Queen
Stayed 1 night in October 2018
Location and comfort room”
Located nearby Imbi Monorail Station, walking distance to all shopping mall at Bukit Bintang, to Pavilliong is about 15 to 20 minutes walking. Comfort and big room, simple breakfast, WiFi not really strong.
Reviewed October 30, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
7.6
Very good
Tony from Malaysia
Business traveler
Deluxe
Stayed 1 night in October 2018
Located downtown”
Located downtown, near to times square and Imbi Monorail Station, walking distance to Jln Alor with famous local food and other shopping mall, just a bit far from Pavillion Mall, about 15 minutes walking. Comfort and clean room, just the WiFi not really strong.
Reviewed October 30, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
6.4
Good
chin from Malaysia
Family with teens
Family Triple
Stayed 1 night in October 2018
needs to improve of bed sheet, duvet cover and pillow tidiness.”
I was disappointed of my this trip stayed in the family room. The whole of the bed was unchanged , can found hair all over the bedsheet. I have made a report and I just hope it won't be happened in future.
Reviewed October 24, 2018
Dear Sir / Madam, Greetings from Metro Hotel Kuala Lumpur It is with regret to hear of your unpleasant experience during your stay here with us. An investigation will be conducted to ascertain the situation and actions will be taken to improvise the areas mentioned. Please do accept our sincere apology for the incident. Thank you for your comments on your experience with us. It is comments such as yours that will assist us in our efforts to further improve our service. Looking forward to hearing from you and to be of service to you again in the future. Thank you. N Surendran
Responded October 31, 2018
Metro Hotel Bukit Bintang
6.4
Good
LAY from Malaysia
Family with teens
Deluxe Triple
Stayed 2 nights in October 2018
shopping shopping shopping”
very convenience for shopping, no other activity beside shopping. the breakfast is really disappointing. we stay in non smoking floor but too bad, the staff performing the cleaning is smoking.
Reviewed October 16, 2018
Dear Sir / Madam, Greetings from Metro Hotel Kuala Lumpur It is with regret to hear of your unpleasant experience during your stay here with us. An investigation will be conducted to ascertain the situation and actions will be taken to improvise the areas mentioned. Please do accept our sincere apology for the incident. Thank you for your comments on your experience with us. It is comments such as yours that will assist us in our efforts to further improve our service. Looking forward to hearing from you and to be of service to you again in the future. Thank you. N Surendran
Responded October 22, 2018
Metro Hotel Bukit Bintang
9.2
Exceptional
Rohit from Singapore
Business traveler
Superior Queen
Stayed 1 night in September 2018
Nice hotel in good location”
Nice hotel, clean and with necessary amenities. Location is good as Berjaya Times Square is nearby for shopping, entertainment and food.
Reviewed October 11, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
9.2
Exceptional
Kok from Brunei Darussalam
Couple
Deluxe
Stayed 2 nights in February 2018
comfortable and convenient”
overall a good stay.
Reviewed October 08, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
10.0
Exceptional
Mumtaj from Singapore
Family with teens
Superior Twin No Window
Stayed 1 night in May 2018
A very good hotel and clean”
The staff is very friendly and helpful. A good hotel to stay
Reviewed October 03, 2018
Dear Sir/Madam, Greetings from Metro Hotel Bukit Bintang!! Thank you for your kind review. I appreciate your feedback about our hotel and am delighted to read that you enjoyed your stay at Metro Hotel Bukit Bintang. I have taken note of your comments and I am pleased to inform you that we will be embarking on improving the service standard, facilities and refurbishing the hotel to provide the best experience to all our guests. We sincerely appreciate your kind review and look forward to welcoming you back to Metro Hotel Bukit Bintang in the near future. Yours Sincerely, N Surendran Hotel Manager
Responded October 31, 2018
Metro Hotel Bukit Bintang
12345
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