Mitsui Garden Hotel Okayama
Mitsui Garden Hotel Okayama
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Standard Single Non-Smoking - Guestroom Mitsui Garden Hotel Okayama
Standard Single Non-Smoking - Guestroom
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Lobby
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Lobby
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Exceptional
Location
9.2
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What guests are saying:
good location
SALLY from Singapore
Couple
Great located hotel in Okayama. Very near Train station and mall. So it's very easy to arrange for transport and to find great places to eat. Excellent staff, and super comfortable room !
Charles from Indonesia
Couple
Good service overall especially the big bath tub!
Mei from Hong Kong
Couple
Spacious room (by Japanese standards) and right next to Okayama Station- can't beat this location!
Sarah from Malaysia
Solo traveler
good location, good service and good facility. Highly recommended.
Yue from Hong Kong
Group
Very clean and nicely furnished. Not as spacious as I would like but very comfortable. Staff was very nice and helpful. Laundry facilities at the site.
Raymond from United States
Solo traveler
Excellent location, just next to JR station, breakfast is good.
Chi from Hong Kong
Family with teens
Hotel location is convenient and room is clean. Facilities and wifi access is good.
Chung from Hong Kong
Family with teens
This is good place for tourist, closely to train station and shopping
CHAN from Hong Kong
Solo traveler
Hotel is very close to Okayama station and Aeon Mall, easy to reach and convenient for shopping! Public shower is nice and clean enough. Acceptable price with high quality of accommodation!
Kai from Hong Kong
Family with teens

Mitsui Garden Hotel Okayama

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 1309 reviewsSee what guests said
8.6
/
10
Excellent service
8.7
Recommended by 95% of guests
Value for money8.3
Location rating9.2
Nearest airportOkayama Airport (OKJ)
Distance to airport12.6 km
  • 330 meters to public transportation

  • Located in heart of Okayama

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Superior Double - Smoking
Superior Double - Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Twin with Extra Bed - Smoking
Twin with Extra Bed - Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices
Superior Double - Non-Smoking
Superior Double - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Twin Non Smoking
Twin Non Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double Room with Small Double Bed - Smoking
Double Room with Small Double Bed - Smoking
...
  • Room size: 14 m²/151 ft²
  • Smoking allowed
  • 1 semi double bed
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Deluxe Twin - Non-Smoking
Deluxe Twin - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Twin with Extra Bed - Non-Smoking
Twin with Extra Bed - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Twin Smoking
Twin Smoking
...
  • Room size: 17 m²/183 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Deluxe Twin Smoking
Deluxe Twin Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Double Room with Small Double Bed - Non-Smoking
Double Room with Small Double Bed - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
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More about Mitsui Garden Hotel Okayama

More about Mitsui Garden Hotel Okayama

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1309)Booking.com Reviews (2336)
8.6
/
10
Cleanliness8.6
Facilities8.3
Location9.2
Room comfort and quality8.0
Service8.7
Value for money8.3
Provided by verified guests of Agoda
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All guests (1309)
All room types
Showing 441 verified guest comments
12345
7.6
Very good
CHI from Hong Kong
Solo traveler
Double Room with Small Double Bed - Smoking
Stayed 1 night in November 2018
location is gd, but others are just so so”
cloase to railway station, but the public bathroom is not big enough, and choices of breakfast buffet
Reviewed November 13, 2018
Thank you for having stayed at Mitsui Garden Hotel Okayama and taking the time from your busy schedule to share your valuable feedback. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. On the other hand, we are sorry to hear that you were not satisfied with our public bathroom. As it is popular amongst our guests, unfortunately it can get crowded during the peak hours after the dinner time. Furthermore, we are regrets to read that the breakfast failed to exceed your expectation. Our breakfast menu consists of not only Japanese dishes but also some western style menu that have always been well-received by thousands of our gourmand guests in the past. However, we have addressed your comment with the concerned department for further improve in future. Once again, we appreciate your feedback and look forward to welcoming you back to the Mistui Garden Hotel Okayama in the near future. Front Office Manager
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Mitsui Garden Hotel Okayama
5.6
Wing from Hong Kong
Solo traveler
Standard Single Non-Smoking
Stayed 2 nights in October 2018
Hotel is good but bad communication between agoda.com and this hotel”
Checked in and paid at the hotel but it considered me as NO SHOW. Room rate has been charged double and no reply from hotel and agoda. Still no feedback regarding this issue.
Reviewed November 05, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your feedback. We are very regret to find out that our staffs made mistake for your reservation carefully. We already contacted Agoda customer service and they would contacted you for no extra charge. We hope you could get new information and you do not have to pay any extra charge for this reservation. We are sorry to bother you after you check out. However, we will share your comments among all staff and we will make effort to improve our comminication sill not only guest's but also our business partners. Once again, your feedback is highly appreciated and we hope you will give us another chance to serve you in future. Front Office Manager
Responded November 11, 2018
Mitsui Garden Hotel Okayama
10.0
Exceptional
Georgin from Singapore
Solo traveler
Superior Double - Non-Smoking
Stayed 1 night in October 2018
Exceptional”
Great location 3mins walk from JR station. Very comfortable, good ambience. Recommended.
Reviewed November 01, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and spending the time on sharing your wonderful feedback. We are pleased to hear that you were satisfied with our location. As you mentioned, we are located in middle of the city and there are some convenient transportations within in a walking distance from our hotel. Thank you for taking time to share your feedback, and we look forward to hopefully welcoming you back again in the not too distant future. Mitsui Garden Hotel Front Office Manager
Responded November 02, 2018
Mitsui Garden Hotel Okayama
10.0
Exceptional
Laurence from Switzerland
Couple
Twin Non Smoking
Stayed 1 night in October 2018
Nice hotel ”
Nice staff and helpful. Free shuttle bus from both JR station. Hotel very clean and delicious breakfast.
Reviewed October 31, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. We are happy to hear that you enjoyed our breakfast. we basically serve both Japanese and Western food and also focusing on cooking with local ingredients. We believe that you could get a great start of the day with our breakfast at our restaurant. With regard to our service, We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. we work hard to train our teams to ensure they offer the highest levels of service to have overseas customers stay comfortably. Once again, your feedback is highly appreciated and we hope you will give us another chance to serve you in future. Front Office Manager
Responded November 02, 2018
Mitsui Garden Hotel Okayama
7.2
Very good
PUI from Hong Kong
Couple
Double Room with Small Double Bed - Smoking
Stayed 2 nights in October 2018
Close to the JR and the breakfast is good”
Very close to the JR station Breakfast is good The staff is helpful
Reviewed October 30, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and writing a well-detailed comment for us. We hope that you enjoyed the location of the hotel which is set in a wonderful location in close to Okayama station. It is quite convenient to go to main sightseeing spots, restaurants and shops by walk. We are also glad to hear that you enjoyed our breakfast which is one of the best sells of hotel. As you mentioned, a variety of dishes, including both western and Japanese cuisines, can be enjoyed in our restaurant. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Again, thank you very much for sharing feedback and we look forward to welcoming you back to Mitsui Garden Hotel Okayama. Front Office Manager
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Mitsui Garden Hotel Okayama
8.0
Excellent
Anyamani from Thailand
Group
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in October 2018
comfortable ”
the hotel's location is great, close to the JR station and the mall. The hotel has its own public bath which is very good after a long day travelling.
Reviewed October 18, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. We are truly delighted to know that our convenient location met your expectations. Indeed, our location has got a lot of reputations from the guest who visit for either business or traveling so far. Furthermore, we do have a public bath in which a lot of international guests could experience and Japanese culture. Thank you for taking time to share your feedback, and we look forward to hopefully welcoming you back again in the not too distant future. Mitsui Garden Hotel Okayama Front Office Manager
Responded October 25, 2018
Mitsui Garden Hotel Okayama
8.0
Excellent
Pik from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in September 2018
Very good”
Good location, nice staff.
Reviewed October 06, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We truly appreciate your kind words. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. We are thrilled to read of your review and that in particular our staff. It is always our greatest wish to understand how our guests feel about staying with us. So, your kind recognition of our staff service is certainly gratifying. This will no doubt motivate our staff to provide even more superior service. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit. Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
8.4
Excellent
Cheng-hsi
Business traveler
Twin Non Smoking
Stayed 4 nights in September 2018
Excellent”
Very convenient and quite professional service. Room meets all expectations!
Reviewed October 05, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We truly appreciate your kind words. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Once again, thank you very much for taking your time providing us with the meaningful feedback. We really hope to have another chance to welcome you in the near future for delivering you more memorable stay. Mitsui Garden Hotel Okayama Front Office Manager
Responded October 05, 2018
Mitsui Garden Hotel Okayama
3.2
Ngai from Hong Kong
Solo traveler
Twin Non Smoking
Stayed 2 nights in July 2018
Stinky smell in toilet”
When I opened the toilet door after I just got in the room a stinky smell of urine came out, I doubted if it was my nose problem and I closed the door for a while, after I opened the toilet door again, the stinky smell became stronger and really unbearable. The washroom and toilet bowl both look clean, so I don't know where this smell came from. I'm paying HKD 1300 per night and I didn't expect I was assigned a room with strong stinky smell of urine. I called the reception for changing room and they have room ready after I came back from dinner, the new room has no bad smell. And they even don't have knife when I asked for it for cutting fruit, it is not a friendly hotel at all.
Reviewed July 09, 2018
Thank you for having stayed with us and taking the time to share your valuable feedback. We are very sorry for cleanliness of the bathroom. This is not acceptable as our hotel service standards. We are very carefully cleaning the rooms every day to have guests to stay comfortably. We would like to do whatever we can to fix the problem or suggest you a suitable solution for your request. However, we will share your comments among all staff and actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. Furthermore, we are most disappointed that you could not be satisfied with our staff service. Any kinds of sharp item such as knives, scissors and cutters, we don’t accept to use these in the guest’s room. So we would help to cut some fruits at our office instead of guests. Again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in future. Mitsui Garden Hotel Okayama Front Office Man
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Mitsui Garden Hotel Okayama
9.6
Exceptional
Michelle from Australia
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in June 2018
great onsen”
Loved our stay here. right near the train station and the breakfast was one of the best we've had in Japan. Featured a lot of Okayama specialties.
Reviewed July 09, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. Furthermore, we are happy to hear that you enjoyed our breakfast. we basically serve both Japanese and Western food and also focusing on cooking with local ingredients. We believe that you could get a great start of the day with our breakfast at our restaurant. Once again, thank you very much for taking your time providing us with the meaningful feedback. We really hope to have another chance to welcome you in the near future for delivering you more memorable stay. Front Office Manager
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Mitsui Garden Hotel Okayama
9.2
Exceptional
Doi from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in June 2018
Small Room. Good service and good location”
The room is relatively small compare to other hotels in Okayama. Despite that, location and service are excellent.
Reviewed July 03, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. Firstly, we are sorry to hear that the size of your room did not meet your expactations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Once again, thank you very much for your wonderful comments. Your comments make our motivation increase and we hope to welcome you again in near future. Front Office Manager
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Mitsui Garden Hotel Okayama
8.4
Excellent
Abbey from Japan
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in June 2018
lovely weekend away”
spent a nice weekend away, stayed at the hotel for two nights. Staff were very helpful.
Reviewed July 02, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and writing a well-detailed comment for us. It is wonderful to know that you were really satisfied with our staff. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for taking time to share your feedback, and we look forward to seeing you to hopefully welcoming you back again in the not too distant future. Best Regards, Mitsui Garden Hotel Okayama, Front Office Manager
Responded July 05, 2018
Mitsui Garden Hotel Okayama
10.0
Exceptional
Barak from Israel
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in May 2018
Great location and superb cleanliness!”
The room is really comfortable. A bit small, but somehow we didn't feel it as the atmosphere and cleanliness is really good. The public bath (spa or onsen) is really nice with great opening hours, made us end every day over there :) Highly recommended.
Reviewed June 08, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. We are glad to hear that you were satisfied with our public bath. Our guest can use 3 p.m. to 1 a.m., and next morning 6 a.m. to 9 a.m. We are sure that all of our guest who tried our garden public bath would have a wonderful time at end of the day and start in the morning. We are happy to hear that you were satisfied our room. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convevienve. Once again, thank you very much for taking your time providing us with the meaningful feedback. We really hope to have another chance to welcome you in the near future for delivering you more memorable stay. Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
8.8
Excellent
ANDERSON from Singapore
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in May 2018
Good location and clean hotel”
Great location as it is only few mins walk to Okayama Station and also Aeon Mall. Room was a little small but it is very well maintained and clean.
Reviewed May 29, 2018
Thank you very much for staying for us and providing us with your comment. We are so fortunate enough to know that you were impressed with our location which is one of the selling points. As you mentioned, there are some convenient public transports and a big intersection where a lot of bus stops are kindly gathered. Furthermore, some of the famous attractions such as Okayama Korakuen, Saijyo Inari Shrine and Naoshima are good for discover of Japan. On the other hand,we are sorry to hear that the size of your room did not meet your expectations. We would appreciate your kind understanding for the room situation in here. We designed most of our room a bit compact but for function and convenience. Once again, thank you very much for your hear-warmed comments and we look forward to welcoming back you again in Okayama. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
6.4
Good
MYRA from Philippines
Business traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 6 nights in May 2018
Good”
Hotel is clean but quite small. Convenient and accessible to shopping areas. Very near the central station and can choose from different modes of transportation.
Reviewed May 23, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your precious feedback. We are glad to hear that you were satisfied with our convenient location which is one of our selling points. As you mentioned, we are centrally located in the city and it is 2 minutes walk from the east side exit of JR Okayama station. On the other hand, we are sorry to hear that the size of your room did not meet your expactations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. However, your comments have been shared with concerned departments for our next renovation in our future. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
5.2
KWAN from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in May 2018
A very average hotel, room wasn't clean enough and smell of smoke everywhere”
Booked a non smoking room and was given one. However the first room had a strong smell of smoke. So exchanged. The duvet was terribly uncomfortable. Woke in sweat a few times. Woke up in the morning and realized there were a few blood stains on the duvet cover.
Reviewed May 20, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your precious feedback. Please accept our sincere apologize for your unpleasant experience during your stay. We are very regret to hear that room wasn’t clean enough including smoking smell, and also the duvet had blood stains. This are not acceptable as our hotel service standards. We are very carefully cleaning the rooms every day to have guest's to stay very comfortably. However, we will share your comments among all staff and actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. Once again, your feedback is highly appreciated and we hope that your will give us another chance to serve you in future. Front Office Manager
Responded May 24, 2018
Mitsui Garden Hotel Okayama
10.0
Exceptional
LEE from Hong Kong
Couple
Deluxe Twin - Non-Smoking
Stayed 3 nights in April 2018
good value for money”
location, public bath, breakfast and price are all good for money
Reviewed May 01, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are truly pleased to hear you have left here satisfied. It is wonderful to know that you were really satisfied with convenient location, breakfast and public bath room. We are so fortunate enough to know that you were impressed with our location which is one of the selling points. Some of the famous attractions such as Okayama Korakuen, Saijyo Inari Shrine and Naoshima are good for discover of Japan. Furthermore, we are happy to hear that you were able to satisfy our breakfast. Our buffet style breakfast is very popular among our guests, and we offer approximately 30 healthy Japanese cuisine and Western cuisine to start a lovely day. Thank you again for your feedback, and It will be an honor for us to welcome you back to our property and we definitely look forward to that day. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
9.6
Exceptional
Ang from Malaysia
Family with young children
Twin with Extra Bed - Smoking
Stayed 1 night in April 2018
Clean and good location”
I like it....if got chance, will stay again
Reviewed April 30, 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your warm-hearted feedback. We hope that you were enjoyed our location, breakfast and public bathroom. We thank you again for reviewing us. We appreciate your feedback and your recommendation of our place to welcoming others. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
Responded May 04, 2018
Mitsui Garden Hotel Okayama
9.6
Exceptional
Andy from Taiwan
Couple
Superior Double - Non-Smoking
Stayed 2 nights in April 2018
Exceptional”
It is right across the street from Aeon Shopping Mall (Biggest Aeon in Western Japan). The staffs were helpful and the room was quite spacious (In Japanese standard).
Reviewed April 09, 2018
Thank you for staying at Mitsui Garden Hotel Okayama. We are pleased to hear you have had a comfortable stay here. We hope that you enjoyed the location of the hotel which is set in a wonderful location in close to Okayama station. It is quite convenient to go to main sightseeing spots by tram and walk. As you method, big shopping mall has variety of shops and you can enjoy lunch and dinner there. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with our staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Again, we appreciate your feedback and hope to have the opportunity to welcome you back should you consider a future visit. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
9.6
Exceptional
Annie from Hong Kong
Family with young children
Twin with Extra Bed - Smoking
Stayed 4 nights in April 2018
Good location”
Close to the Okayama train station, this hotel is good for travellers who wish to explore the surrounding area by train. There are plenty of cafes at the train station which offer different breakfast options at early hours, which suit us since we want to visit places as far as Hiroshima and have to start the day early. Aeon Mall is just a few minutes walk with a huge supermarket (at 1/F closed at 10:00 pm) where we buy snacks and desserts after evening excursion. Staff are nice and speak good English. Excellent standard of cleanliness (as usual in Japan). Overall a pleasant stay.
Reviewed April 06, 2018
Thank you very much for having chosen at Okayama from among a number of hotels and taking time to review of the hotel. The location is one appealing points and we have received thousands of positive evaluations in the past. We are centrally located in the city and have easy access to various directions for sightseeing and business. Furthermore, It is our great pleasure to hear that you had a chance to feel our faithful hospitality, and we are fortunate enough to be able to help your trip. With reference to the cleanliness, we are pleased to hear that you satisfied the room. We are very carefully maintaining the rooms every day to have overseas customers to stay very comfortably. Again, thank you very much for sharing feedback and we look forward to welcoming you back to Mitsui Garden Hotel Okayama. Best Regards, Mitsui Garden Hotel Okayama Front Office Manager
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Mitsui Garden Hotel Okayama
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