Narada Grand Hotel
Narada Grand Hotel
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Standard King Bed Room - Bed Narada Grand Hotel
Standard King Bed Room - Bed
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Lobby Narada Grand Hotel
Lobby
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Lobby Narada Grand Hotel
Lobby
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Exterior view Narada Grand Hotel
Exterior view
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Excellent
Location
8.7
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Narada Grand Hotel

Excellent location
- 1.52 kilometers from city center
- What's nearby?
Excellent
From 65 reviewsSee what guests said
8.5
/
10
Excellent service
8.7
Value for money8.4
Distance to city center3 km
Location rating8.7
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport28.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.1
Excellent
Room comfort & quality
Narada Suite
Narada Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 super king bed
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Hill View Suite
Hill View Suite
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
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Narada Hill View Suite
Narada Hill View Suite
...
  • Room size: 40 m²/431 ft²
  • Mountain view
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Superior Mountain View Twin Bed
Superior Mountain View Twin Bed
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 semi double beds
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Superior King Room
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 king bed
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Superior Mountain View King Bed
Superior Mountain View King Bed
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed
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Narada Deluxe Room
Narada Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 king bed
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Narada Hill View Deluxe Room
Narada Hill View Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
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Superior Twin Room
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 semi double beds
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Standard Twin Bed Room
Standard Twin Bed Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds
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More about Narada Grand Hotel

More about Narada Grand Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (65)Booking.com Reviews (48)
8.5
/
10
Cleanliness8.7
Facilities8.7
Location8.7
Room comfort and quality8.1
Service8.7
Value for money8.4
Provided by verified guests of Agoda
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All guests (65)
All room types
Showing 46 verified guest comments
123
5.2
Eric from United States
Group
Standard Twin Bed Room
Stayed 4 nights in May 2018
Looks are deceiving”
The on-line pictures make this hotel look great. Unfortunately I found the hotel in need of an overdue update. The carpeting was very dirty, and overall the cleanliness of this hotel was lacking. The area around the hotel is not the greatest. It seems that old buildings are being torn down and they have a negative impact on the immediate area. I enjoyed the park accross the street, a beautiful walk over the hill to the West Lake! The breakfast was good and the staff was very friendly and competent. However, I believe there are other hotels in Hangzhou that are a better value.
Reviewed June 01, 2018
亲爱的客人,您好,首先谢谢您的夸奖,能得到您的肯定是我酒店最大的荣幸!我们一直致力于为每一位宾客提供舒适的入住环境和细致、周到的服务。为了配合杭州市城市交通发展和进步,也为了今后的客人往返酒店能够拥有更加便利的交通,目前酒店门口有地铁单位在施工,今后会有一个地铁站点设置在酒店门口,相信之后会有一个全新的面貌呈现,对此为您带来的不便深表歉意。很开心我们的努力得到了您的认可,看到宾客满意的笑容是我们付出辛勤汗水后最大的回报!衷心期待您的再次光临!
Responded August 03, 2018
Narada Grand Hotel
9.2
Exceptional
Allan from United Kingdom
Family with young children
Superior Twin Room
Stayed 4 nights in January 2017
Lovely staff”
All the staff were very helpful, kind and professional. In particular the cleaning ladies on the 11th and 12th floors did everything with a fantastic smile on their faces and seemed to want to do as much as they could for us...reception and restaurant staff were also very helpful and willing to help at all times. A fantastic hotel!
Reviewed January 31, 2017
5.6
Wong from Hong Kong
Solo traveler
Standard Twin Bed Room
Stayed 2 nights in April 2016
The lighting inside the room, especially the bathroom is far from satisfactory”
The lighting inside the room, especially the bathroom is far from satisfactory
Reviewed May 09, 2016
6.3
Good
Kusni from Indonesia
Solo traveler
Superior Twin Room
Stayed 1 night in January 2015
Local Hotel, room OK”
Location, Room
For a 5-star hotel, staff performance is lower than I expected. They hardly understand English and I didn't get room with bath-tub I ask for (I read they have it). The indoor swimming pool has ridiculous rules that we have to buy swimming cap for 60-100 RMB. Room is comfortable and has unique thing pillow menu. We can change our pillow to Bamboo pillow, Natural-latex pillow, etc. Don't expect much from house keeping, the old lady who delivered my pillow, throw it instead of put it nicely in the bed. What an attitude! But the other old lady who delivered room amenities was quite nice, she smiled a lot and talk nicely.
Reviewed January 26, 2015
10.0
Exceptional
Yin from China
Couple
Superior Twin Room
Stayed 2 nights in December 2014
great location, near university, nice staff ”
great location, near university, nice staff
great location, near university, nice staff
Reviewed December 18, 2014
9.7
Exceptional
Denise from Hong Kong
Solo traveler
Standard Twin Bed Room
Stayed 2 nights in November 2014
Had a wonderful stay”
excellent buffet / lovely fitness club with swimming pool / very clean room
Reviewed November 17, 2014
8.0
Excellent
Wei from China
Business traveler
Superior Twin Room
Stayed 4 nights in September 2014
An updated hotel with an Okay location”
Clean; with all amenities and facilities
This is a hotel with a bit dated renovation. The room is a bit too small, and furniture not well designed - the rounded table and chairs takes too much space from the already small room. The breakfast is a nice combination of oriental and western styles. The location is close to the west lake except that you need to climb over a hill. It is hard to get a taxi from the hotel.
Reviewed September 09, 2014
7.7
Very good
Wei from China
Business traveler
Superior Twin Room
Stayed 1 night in August 2014
A bit pricey for the money”
Sort of good location; room with Chinese style deco
The room of the hotel has been decorated in a traditional chinese style. However, the bathroom could have been updated. The room is pretty small. The location is pretty close to the West lake (but still need a bit walking). There is not many food choices within the walking distance though.
Reviewed September 02, 2014
8.0
Excellent
MAK from Hong Kong
Business traveler
Standard Twin Bed Room
Stayed 2 nights in August 2014
10-15 mins walk to business centre”
easily accessible, good facilities, diversified choices on breakfast food
It was a 2 night stay, it is good to have fruit as a gift for client. And the bed is quite comfortable too.
Reviewed August 23, 2014
8.7
Excellent
Rudolf from Netherlands
Solo traveler
Standard Twin Bed Room
Stayed 2 nights in August 2014
friendly hotel”
staff, location, general feel
Excellent. After I left another hotel in Hangzhou for not being treated as a guest, this was a totally different experience. Nice room, good food, friendly staff that makes you feel at home.
Reviewed August 15, 2014
10.0
Exceptional
feng from New Zealand
Business traveler
Superior Twin Room
Stayed 2 nights in May 2014
Spacious room with nice amenities ”
Spacious room, nice amenities and nice restaurants
Reviewed June 28, 2014
7.7
Very good
Petr from Russia
Family with young children
Standard Twin Bed Room
Stayed 3 nights in April 2014
Nice hotel with quite convenient location”
Big rooms, clean, breakfast
Reviewed May 16, 2014
10.0
Exceptional
Chan from South Korea
Business traveler
Standard Twin Bed Room
Stayed 1 night in May 2014
not bad but little old”
clean food location
it was ok staying in this hotel
Reviewed May 13, 2014
7.7
Very good
Nicola from Australia
Business traveler
Superior Twin Room
Stayed 14 nights in December 2013
good location & comfortable room”
location, room, restaurant
pleasant stay, hotel was well located for my business needs, will stay here again
Reviewed January 02, 2014
9.3
Exceptional
Crono from Singapore
Solo traveler
Standard Twin Bed Room
Stayed 3 nights in December 2013
Well-Located”
Goog location, Well Facilitated and Good food
The hotel is just a 5 minute drive to the famous west lake where you can then find lots of food options and shopping around there. I love the cafes there too.
Reviewed December 28, 2013
9.3
Exceptional
Kashan from Pakistan
Couple
Superior Twin Room
Stayed 3 nights in December 2013
Excellent.”
Very helpful and friendly staff. Comfortable Room. Excellent Service.
In a word, Excellent. I was there with my wife for sightseeing and time off from busy city life. Both goals were achieved. The hotel was a nice relaxing pad, with very helpful staff, guiding and assisting us from getting a taxi to advicing us on which sites to visit. I would definitly stay at this hotel again whenever I visit Hangzhou again.
Reviewed December 25, 2013
9.0
Exceptional
Feifei from Singapore
Business traveler
Standard Twin Bed Room
Stayed 4 nights in October 2013
good location and nice staff”
location, great breakfast and really nice staff
the location is good,near to west lake.breakfast is good, with a lot of varieties.room is not bad, but the size is a bit small. the staff's really good -- my husband left his ring in the room and able to find it back after check out -- thanks to the cleaner. Appreciate!
Reviewed November 23, 2013
8.0
Excellent
Deborah from Australia
Business traveler
Superior Twin Room
Stayed 2 nights in September 2013
staff were very helpful”
staff, location, room
the staff were particularly helpful, they helped us with sightseeing ideas and restaurants. The room was very comfortable and well serviced. Hangzhou is a busy city and the arrangements made by the hotel for us to get around ere good.
Reviewed September 15, 2013
7.7
Very good
pharen from Australia
Business traveler
Standard Twin Bed Room
Stayed 2 nights in April 2013
Clean and convenient”
Nice foyer, Breakfast and nice ambience
Reviewed April 27, 2013
6.0
tuija from Finland
Business traveler
Standard Twin Bed Room
Stayed 1 night in March 2013
normal”
brekfast, room , staff
Reviewed March 13, 2013
123
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