New Town Suites
New Town Suites
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Studio Suite - Guestroom New Town Suites
Studio Suite - Guestroom
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Fitness center New Town Suites
Fitness center
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Fitness center New Town Suites
Fitness center
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Bathroom New Town Suites
Bathroom
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Excellent
Location
8.8
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Very good
From 472 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.8
Value for money7.9
Distance to city center19.1 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport9.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Studio Suite
Studio Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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More about New Town Suites

More about New Town Suites

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Nasi Kandar Shaaz Curry House
80 m Asian, Indian, Indonesian
Restaurant Sri Nyonya
3.5 km Asian, Malaysian
Paradise Dynasty
3.9 km Asian, Chinese, Taiwanese
Chinese cuisine
Chinese cuisine
Fatty Chong Restaurant
4.9 km Chinese
Yun lai dim sum
5.3 km Chinese
Home Kitchen
5.3 km Chinese
Halal food
Halal food
Passage Thru India - Damansara
9.3 km Halal, Indian
Restaurant Al Diafah
9.5 km Halal, Lebanese, Mediterranean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (472)Booking.com Reviews (27)
7.8
/
10
Cleanliness7.5
Facilities7.2
Location8.8
Room comfort and quality8.8
Service7.6
Value for money7.9
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Showing 219 verified guest comments
12345
6.8
Good
Carell from Malaysia
Business traveler
Studio Suite
Stayed 1 night in September 2018
Good”
Spent almost half an hour finding the hotel after parking my car at Sunway. The staff did not give accurate directions and when I ask him to come to meet me, he very quickly said "Its not my fault that you can't find the hotel" . There is no reception meaning that this is like a private homestay. Agoda should explicitly indicate in the respective choice of stay that its a private homestay with no reception. Am rather disgusted with it.
Reviewed October 04, 2018
5.2
TAN from Malaysia
Couple
Studio Suite
Stayed 1 night in September 2018
The Room isn’t clean enough ”
There’s few cockroaches I saw in the room and toilet as well!!!!!!!!!! Disgusted!!!!!!
Reviewed September 27, 2018
4.8
Beng from Malaysia
Family with young children
Studio Suite
Stayed 1 night in June 2018
Acceptable”
The room is poorly maintained. The furniture are old too.
Reviewed September 01, 2018
6.4
Good
Benjamin from Malaysia
Group
Studio Suite
Stayed 3 nights in August 2018
Satisfying stay, disappointing services”
I had personally requested the manager to NOT do room servicing to both of my rooms, and yet the rooms were accessed and cleaned. Luckily my belongings remained, but the lack of consideration and signs to indicate my needs makes for a disappointing stay for the price I paid.
Reviewed August 23, 2018
6.8
Good
Benjamin from Malaysia
Group
Studio Suite
Stayed 3 nights in August 2018
Extremely impromptu”
The entire suite isn't proper. The entire building is managed by 3 separate hotels, and New Town is the unnamed latter. The suites are accessed from the B1 floor's elevators with no receptionist to usher guests; Unless you knew what you're doing and had the person in charge's number, you won't be able to check in as there is simply no indicators or go-to locations in understanding how this suite works. The facilities are below average. I was told I can do linked rooms weeks before checking in. The rooms turned out to be nehghbouring rooms, but the door linking the two has been broken shut for the convenience of guests who don't do linking. The rooms are inconsistent; there is a couch in one room and a vent air-conditioner in the other. The toilet set leaks water. There is a microwave, however; very convenient for heating up food. There is no free parking; even as a guest I am not entitled for free entry. RM8 flat rate per exit. Very disappointing for the price I paid.
Reviewed August 23, 2018
8.0
Excellent
hui from Malaysia
Solo traveler
Studio Suite
Stayed 2 nights in August 2018
Best location in sunway city”
This is the best location for moving around the sunway city
Reviewed August 21, 2018
8.4
Excellent
hui from Malaysia
Business traveler
Studio Suite
Stayed 1 night in August 2018
Value of money ay great location.”
This is the bwst location for move around at sunway city
Reviewed August 21, 2018
5.6
Alaric from Singapore
Family with young children
Studio Suite
Stayed 3 nights in August 2018
Still ok if you manage your expectations and remember that you get what you paid for. ”
Pros: Very convenient location (right next to both the Mall & Sunway Lagoon) and with a very reasonable price. Self service laundry is available. Cons: Really confusing administration, even though we're staying at the hotel it really felt like an air BnB. We were not supposed to check in at the front desk but had to call someone & meet up to collect the keys. Same hotel is managed by 3 different entities. The lift is located at the basement so expect to climb up & down with your luggage. Our Grab taxi was chased away by the main hotel security and sent to another nearby accomodation. Seems like the security guard was unaware that there's multiple entities sharing the same building. Rooms feel like they need a make over & brighter lights.
Reviewed August 12, 2018
8.4
Excellent
HJH from Brunei Darussalam
Couple
Studio Suite
Stayed 3 nights in August 2018
Good location superb internet access”
Very good location and fasilities.
Reviewed August 09, 2018
6.0
Khairudin from Malaysia
Solo traveler
Studio Suite
Stayed 1 night in August 2018
Cheap hotel suite near Sunway Pyramid Mall without a lobby.”
The entrance of the suite is from car park basement B1. The suite has no own lobby. Have to call the person in charge to fetch you. There are no breakfast but the mall, Sunway Pyramid Mall is linked to the suite. Good hotel if you are thinking for a tight budget.
Reviewed August 08, 2018
2.0
Kar from Malaysia
Couple
Studio Suite
Stayed 1 night in March 2018
Bad service”
Bed services
Reviewed August 02, 2018
2.8
Kar from Malaysia
Family with teens
Studio Suite
Stayed 1 night in May 2018
Dirty room”
Didn’t clean up and change pillow case and bed sheet, stay at your own risk.
Reviewed August 02, 2018
8.4
Excellent
MEI from Malaysia
Couple
Studio Suite
Stayed 1 night in July 2018
Great location”
The room was very spacious and clean enough. The personalised check-in (and check-out) was efficiently handled. Don't expect a hotel lobby; the staff met us in the lift lobby of the car park and brought us up to our room. If you don't want to pay the expensive hotel rates in the vicinity of Sunway Lagoon then this is the place for you. I would describe it more as serviced apartments rather than a hotel. There is direct access to Sunway Pyramid from the B1 carpark - you'll enter Pyramid on the level just above the ice skating rink. The entrance is next to Haagen Dazs. Very convenient if you're having a function at the Sunway Convention Centre as we were.
Reviewed July 31, 2018
8.0
Excellent
raymund from Malaysia
Family with young children
Studio Suite
Stayed 1 night in November 2017
Great Location”
Attaching to Sunway Mall. Super convenient for food and shopping
Reviewed July 19, 2018
7.2
Very good
Thien from Malaysia
Solo traveler
Studio Suite
Stayed 3 nights in May 2018
located inside sunway pyramid”
Good location as it's located inside sunway pyramid. Indian group to manage the studio suit. Spacious room with nice balcony with sunway theme park view. Very pretty during the night. Good value for money.
Reviewed July 17, 2018
10.0
Exceptional
WONG from Malaysia
Family with teens
Studio Suite
Stayed 2 nights in June 2018
Too good than others ”
Worries free.. No short of facility... Queen of sunway.. No regret, nil dissatisfaction.. Completely excellent..
Reviewed June 29, 2018
7.2
Very good
Aisha from Maldives
Couple
Studio Suite
Stayed 1 night in April 2018
Good for a short stay. ”
Okay for a nights stay ! Perfect location for shopping as it is right next to the mall. The apartment was clean but very old !
Reviewed June 22, 2018
10.0
Exceptional
TA from Taiwan
Family with teens
Studio Suite
Stayed 1 night in June 2018
Very good and nice”
I am realy like to stay here again because the room is very good and nice. Many restaurant in this area. You can also go to buy many things in here.
Reviewed June 17, 2018
10.0
Exceptional
mohammad from Malaysia
Family with young children
Studio Suite
Stayed 1 night in February 2018
Nice ”
1. Great location (near to mall) 2. Dont have actual lobby, just tell the guard about "New Town Suite" and the the guard will help you to find the staff on duty 3. Large bathroom 4. Great scene from balcony
Reviewed June 05, 2018
9.6
Exceptional
PETER from Malaysia
Business traveler
Studio Suite
Stayed 2 nights in April 2018
Good location”
Easy check in and out. Friendly staff. Connects to Sunway pyramid mall.
Reviewed June 04, 2018
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