NH Cape Town The Lord Charles
Free Wi-Fi

NH Cape Town The Lord Charles

Corner Main Road (M9) and R 44, Helderberg, Cape Town, South Africa, 7135
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Standard Double Room NH Cape Town The Lord Charles
Standard Double Room
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    Lobby NH Cape Town The Lord Charles
    Lobby NH Cape Town The Lord Charles
    Interior view NH Cape Town The Lord Charles
    Standard Double Room NH Cape Town The Lord Charles
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    Exterior view NH Cape Town The Lord Charles

    NH Cape Town The Lord Charles Reviews

    8.4
    Excellent
    /10
    (74 reviews)See what guests said
    8.4
    Excellent cleanliness
    Recommended by 100% of guests

    Things you’ll love about NH Cape Town The Lord Charles

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.6
    See map
    Better than 99% of properties in Cape Town
    Excellent location
    Popular
    Nearby
  • Heart of Cape Town Museum36.19 km
  • Boulders Beach37.26 km
  • Old Biscuit Mill37.55 km
  • Table Mountain39.44 km
  • District 6 Museum40.63 km
  • South African Jewish Museum40.7 km
  • Victoria and Alfred Waterfront41.21 km
  • Cape Point & the Cape of Good Hope Nature Reserve41.74 km
  • Clifton Beach43.82 km
  • Bloubergstrand44.87 km
  • Value for money8.4
    Distance to city center30 KM
    Location rating8.6
    Nearest airportCape Town International Airport (CPT)
    Distance to airport23.7 km

    Rooms available at NH Cape Town The Lord Charles

    8.2
    Excellent
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 55 m²/592 ft²
    • Lake view
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    Superior
    Superior
    ...
    • Room size: 20 m²/215 ft²
    • Lake view
    • 1 king bed or 1 semi double...
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Balcony/terrace
    • 1 double bed or 1 semi doub...
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    Double Standard
    Double Standard
    ...
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      Twin Standard
      Twin Standard
      ...
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        Single Superior
        Single Superior
        ...
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          Junior Suite Standard
          Junior Suite Standard
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            unNamed
            unNamed
            ...
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              unNamed
              unNamed
              ...
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                Room Economy
                Room Economy
                ...
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                  More about NH Cape Town The Lord Charles

                  More about NH Cape Town The Lord Charles

                  An overview

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                  What they offer

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Reviews of NH Cape Town The Lord Charles from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (74)Booking.com Reviews (631)
                  8.4
                  /
                  10
                  Cleanliness8.4
                  Facilities8.4
                  Location8.6
                  Room comfort and quality8.2
                  Service8.2
                  Value for money8.4
                  All languages
                  All guests (74)
                  All room types
                  Showing 37 verified guest comments
                  12
                  9.2
                  Exceptional
                  Younis from Oman
                  Business traveler
                  Standard Double Room
                  Stayed 1 night in July 2019

                  Nice stay”

                  A very nice hotel and helpful staff

                  Reviewed August 01, 2019
                  8.4
                  Excellent
                  heidi from South Africa
                  Solo traveler
                  Standard Double Room
                  Stayed 2 nights in October 2018

                  Lovely ”

                  My friend and I had a momcation here at the Lord Charles. The hotel is conveniently situated near town and a mall , yet the grounds are so nice that it doesn’t feel as though you are near town. The breakfast was okay, could have had slightly more options, but wasn’t terrible. The beds were comfy and the duvets are warm and cosy. The reception on the TV wasn’t great . We had an amazing time doing as little as possible while we stayed there

                  Reviewed October 14, 2018
                  8.0
                  Excellent
                  Jose from South Africa
                  Couple
                  Standard Double Room
                  Stayed 3 nights in October 2017

                  Very good”

                  good

                  Reviewed January 26, 2018
                  8.0
                  Excellent
                  melanie from New Zealand
                  Couple
                  Standard Double Room
                  Stayed 2 nights in December 2017

                  Convenient location for wineries-Somerset West and Stellenbosch”

                  Meals were of a good standard

                  Reviewed December 07, 2017
                  9.2
                  Exceptional
                  Timothy from United Kingdom
                  Family with teens
                  Standard Double Room
                  Stayed 1 night in November 2017

                  It’s a good one”

                  Great value great location very pleasant room answering lovely staff

                  Reviewed November 30, 2017
                  7.6
                  Very good
                  Nomazuko from South Africa
                  Family with teens
                  Standard Double Room
                  Stayed 4 nights in December 2016

                  Best holiday I enjoyed ”

                  Linen should be changed after 2 nights more so in summer

                  Reviewed January 04, 2017
                  10.0
                  Exceptional
                  Themba from South Africa
                  Couple
                  Superior
                  Stayed 2 nights in December 2016

                  fff”

                  And the food is excellent

                  Reviewed December 17, 2016
                  8.0
                  Excellent
                  Toska from Namibia
                  Couple
                  Standard Double Room
                  Stayed 2 nights in November 2016

                  It was an awesome relaxing time .”

                  The hotel is located at a strategic place, close by to shopping malls. Lovely relaxing environment in the surroundings. I love the greeny country side.

                  Reviewed November 30, 2016
                  7.0
                  Very good
                  Kim from Zimbabwe
                  Family with teens
                  Superior
                  Stayed 2 nights in January 2016

                  Our short visit ...”

                  The fact that I could book for only 2 nights at a peak time of the year, the helpfulness of the receptionist/concierge (gentleman - sorry I've forgotten his name), the spaciousness of the hotel.

                  Loved most of the things we experienced whilst there. But (our) room would benefit from minor repairs (broken bed lamp, door didn't lock properly nor could we put on the safety chain, air con is old and doesn't cope very well etc). WiFi was very erratic - going on and off all the time. I thought the cleaning staff were exceptionally polite and friendly. My biggest grump was that we could only check in at 3.00 p.m. (and I understand about it being a public holiday but I still think it's unreasonable) .... yes, we arrived early and expected to wait a little bit but to only be able to unpack one's suitcase so late and retrieve items useful/needed for the day really wasn't great.

                  Reviewed January 04, 2016
                  4.3
                  Burger from South Africa
                  Business traveler
                  Superior
                  Stayed 1 night in November 2015

                  Beautiful hotel but the room need lot of maintenan”

                  Location, beautiful, food

                  For a 4 star hotel I was very disappointed as I also upgraded to a superior room. The television did not work, there where no manuals or information material on how to contact reception. The shower head was completely loose and the basin was cracked. I reported the problems the following morning at reception and the lady only made a note of it on a piece of paper, she did not even reply.

                  Reviewed November 19, 2015
                  9.0
                  Exceptional
                  Leslie from South Africa
                  Couple
                  Standard Double Room
                  Stayed 3 nights in June 2014

                  Comfortable, close to major shopping centre, good ”

                  Position, restaurant.

                  Comfortable and close to family

                  Reviewed June 25, 2014
                  9.7
                  Exceptional
                  Mogamat from South Africa
                  Couple
                  Superior
                  Stayed 1 night in June 2014

                  excellent”

                  breakfast,quite central

                  really enjoy it except my fridge never work in my room????????????????

                  Reviewed June 23, 2014
                  10.0
                  Exceptional
                  Andisiwe from South Africa
                  Couple
                  Standard Double Room
                  Stayed 2 nights in May 2014

                  Wonderful and exciting”

                  Friendly Environment, Breakfast and Neatness

                  Very exciting and enjoyable. When given another opportunity I will definately come. I enjoyed every minute of my stay. The room are neat, spaciouse and comfortable

                  Reviewed May 26, 2014
                  6.0
                  Jolene from South Africa
                  Couple
                  Standard Double Room
                  Stayed 1 night in April 2014

                  Disapointing”

                  Location, location, location

                  We were really looking forward to our stay at the Lord Charles. The receptionist was unfriendly and unhelpful. Got the impression that booking in with an Agoda voucher means you got a cheap deal and don't deserve good service. Wifi is not great and limited and the Tv's are small and old. Remote control was falling apart.

                  Reviewed April 08, 2014
                  9.7
                  Exceptional
                  Saasa from Zambia
                  Family with young children
                  Standard Double Room
                  Stayed 6 nights in December 2013

                  Great”

                  Service delivery was very good. Staff were professional and the hotel is located in a superb environment.

                  We had a great stay with the hotel's concierge team doing their best to arrange fun filled activities.

                  Reviewed January 13, 2014
                  4.7
                  Muhammad from Malaysia
                  Family with young children
                  Standard Double Room
                  Stayed 1 night in September 2013

                  Disappointing”

                  Nice view and rooms though.

                  The hotel shuttle did not pick us up at the somerset Mall as promised and we were almost late to catch the plane home. Not acceptable!

                  Reviewed September 24, 2013
                  9.0
                  Exceptional
                  ALAN from United Kingdom
                  Couple
                  Stayed 7 nights in January 2013

                  good 4 star hotel with all faciilities ”

                  good position for explorig the area

                  the standard of service was better than on previous visits

                  Reviewed February 06, 2013
                  7.3
                  Very good
                  Kevin from United Kingdom
                  Couple
                  Standard Double Room
                  Stayed 7 nights in July 2012

                  Lovely hotel but needs updating”

                  Staff, setting and location

                  The hotel is beautifully set in well kept grounds and has a 2 nerby shopping malls, one within walkig distance. The main road to Cape Town is 2 min from the hotel and take approx 20mins. Also very close to Stellenbosch wine region and many superb restaurants The hotel itself is looking tired inside. The television is poor as is the choice of channels. The rooms definitely need a refresh as do all the public areas. The carpets in the corridors are getting threadbare. Also the only irons available are positioned in the corridors. A lot of this is made up for by the quality of staff many of whom have been there for several years. They are knowledgeable on the area.

                  Reviewed July 28, 2012
                  7.7
                  Very good
                  Mike from Switzerland
                  Couple
                  Stayed 1 night in May 2012

                  Rather dated but fair value”

                  really clean and there is a safe, roomy, and traditional feeling when staying at this hotel

                  Rooms have had some updates, but more could be done. Breakfast was good, but service was lacking. Only one staff member was assigned to the grill, and she kept leaving her post to fill juices and other items in the main area. By the time one of us got a waffle, the other was done eating the eggs. Dining room was over-airconditioned. Coffee was ice cold by the time we got the hot food. Free internet only available in the lobby. Will stay here again, but would like to see more room improvements and better staffing.

                  Reviewed May 31, 2012
                  8.0
                  Excellent
                  Patricia from United Kingdom
                  Couple
                  Standard Double Room
                  Stayed 2 nights in February 2012

                  Nice location. Rooms a little 'tired'”

                  Excellent service throughout and a good breakfast

                  Overall a pleasant experience. The staff were helpful and service was good. The breakfast on the terrace was excellent. Only real complaint was that the furnishings in the room were a little 'tired' e.g. hook behind the bathroom door was falling off and general signs of wear and tear. Could have done with a mini overhaul. We had to leave at 5am for the airport on our last day and the hotel provided a food pack in lieu of our breakfast. This was very comprehensive and was delivered to our room prior to departure. We would stay there again. Easy drive to Cape Town and close to Stellanbosch.

                  Reviewed March 01, 2012
                  12
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