Nova Samui Resort
Nova Samui Resort
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"Friendly staff, nice swimming pool, good foodclean rooms"

Geoffrey

25 April 2017

Higher room on the Hill (120 Step Walk) - Bed Nova Samui Resort
Higher room on the Hill (120 Step Walk) - Bed
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Lobby Nova Samui Resort
Lobby
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Lobby Nova Samui Resort
Lobby
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Swimming pool [outdoor] Nova Samui Resort
Swimming pool [outdoor]
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See map Nova Samui Resort
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Very good
Location
7.3
See all 61 photos Nova Samui Resort
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Nova Samui Resort

Very good location
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Very good
From 788 reviewsSee what guests said
7.6
Recommended by 88% of guests
Value for money8.2
Distance to city center1 km
Location rating7.3
Nearest airportSamui International Airport (USM)
Distance to airport1.5 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Room choices
7.8
Very good
Room comfort & quality
Superior
Superior
...
  • Garden view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Garden view
  • 52 m²/560 ft²
  • 1 double bed
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Deluxe
Deluxe
...
  • Garden view
  • 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Higher room on the Hill (120 Step Walk)
Higher room on the Hill (120 Step Walk)
...
  • Garden view
  • 30 m²/323 ft²
  • 2 single beds or 1 double b...
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Hill Room
Hill Room
...
  • Non-smoking
  • Shower and bathtub
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Superior With Breakfast
Superior With Breakfast
...
  • Non-smoking
  • Shower
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Twin/Double room - Superior - Room Only
Twin/Double room - Superior - Room Only
...
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    Suite Room
    Suite Room
    ...
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      SUITE STANDARD - BED AND BREAKFAST
      SUITE STANDARD - BED AND BREAKFAST
      ...
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        SINGLE STANDARD - BED AND BREAKFAST
        SINGLE STANDARD - BED AND BREAKFAST
        ...
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          More about Nova Samui Resort

          More about Nova Samui Resort

          "Great hotel, great staff,"

          Reviewed 23 December 2016

          Neal from United Kingdom

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          Solo traveler

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Spacious, clean & tidy room."

          Son from Australia

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          Couple
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (788)Booking.com Reviews (296)
          7.6
          Cleanliness7.8
          Facilities7.3
          Location7.3
          Room comfort and quality7.8
          Service7.7
          Value for money8.2
          Provided by verified guests of Agoda
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          Room type
          Higher room on the Hill (120 Step Walk)
          Superior
          Deluxe
          Junior Suite
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          Showing 734 verified guest comments
          12345
          9.6
          Exceptional
          Kamal from Australia
          Solo traveler
          Superior
          Stayed 9 nights in July 2018
          Great customer service, Nice location staff are very helpfull. The rooms are big and the beds are hu”
          Only one con from this place is Bathroom the shower heads needs improvement. All in all my stay here was amazing
          Reviewed July 19, 2018
          we're appriciated for your reviews
          Responded July 23, 2018
          Nova Samui Resort
          3.6
          kai from China
          Family with young children
          Junior Suite
          Stayed 4 nights in March 2018
          Stuff had been taken by cleaner”
          1 supermakert bag, which including 2 boxes of Tiger Balm , had been taken by cleaner, when I found and check with the receiption, they said the cleaner didn,t find, and the bag should be cleaned as trash. Two boxes! each box include 24 piece balm, really like trash? I send a mail to the receiption again and never got reply.
          Reviewed March 09, 2018
          4.0
          mayson from United States
          Solo traveler
          Superior
          Stayed 2 nights in December 2015
          Disappointed ”
          Not worth the money. Old dirty room and unfriendly staff. Wifi was slow and had to call agoda from reception to get the room I booked. Will never stay here again
          Reviewed June 19, 2017
          7.2
          Very good
          Kévin from France
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 1 night in April 2017
          thief ”
          They take our gopro in our room locked. They even let a message in Thai to explain that they took our camera. I don't recommend this place. Beautiful but not safe. (the camera was put in our luggage so they search inside)
          Reviewed May 14, 2017
          9.2
          Exceptional
          Geoffrey from Belgium
          Solo traveler
          Superior
          Stayed 11 nights in April 2017
          friendly staff”
          This was my 3rd visit to this hotel in 1,5 year. Friendly staff, nice swimming pool, good food clean rooms
          Reviewed April 25, 2017
          6.4
          Good
          robin from Australia
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 10 nights in March 2017
          Good”
          I was disappointed as I was asked to pay for ice and many other things such as filling mini bar , Other than the communication problem the rest was good. Loved the pool only disadvantage it was only open between 9 am and 6 pm.Make sure you book a room near the office avoid the stairs lol.
          Reviewed March 29, 2017
          8.4
          Excellent
          Graham from Canada
          Solo traveler
          Junior Suite
          Stayed 12 nights in February 2017
          Good Value”
          This is a beautiful property located within walking distance of Central Festival and all the amenities. My Jr Suite was spacious, clean and comfortable. The staff were friendly and efficient. I enjoyed my stay. I arrived at 8 AM but my room was already prepared and waiting for me. The staff gave a clear briefing on the room, A/C controls, internet log-on and other facilities. Housekeeping were friendly and effective. The pool was clean, well maintained and had lots of loungers with cushions. The atmosphere was very relaxed. The other guests came from all over the world and everyone was quite pleasant. There is a shuttle that leaves hourly for the short hop into town or you can easily walk along the lakeshore walkway. On the hill behind the resort is a beautiful pagoda which affords a view of the surrounding countryside and the town of Chaweng. A few items to be aware of to manage your expectations: the satellite TV has only 2 English language stations. The neighbouring property often hosts very loud parties that last past midnight. The pool closes at 6 PM.
          Reviewed March 18, 2017
          8.0
          Excellent
          david from Australia
          Couple
          Junior Suite
          Stayed 7 nights in February 2017
          Not bad”
          Good hotel, 10 minute walk to main street. Breakfast only just ok. On a hill so if you don't like walking up hill don't stay here. Overall not a bad hotel, would stay again.
          Reviewed March 04, 2017
          4.8
          Jeff from United Kingdom
          Solo traveler
          Superior
          Stayed 1 night in February 2017
          Tired and make up the rules as they go”
          Dirty apartment, just about fit for purpose breakfast, tired old building in need of update, bugs everywhere. Could go on.
          Reviewed February 18, 2017
          5.6
          Lay from Malaysia
          Couple
          Superior
          Stayed 1 night in February 2017
          look for other better”
          Pros: 5 minutes walk to central festival.. hotel free shuttle service to central festival every 30 mins ...friendly staff Cons: dirty and rusty water tap and bathroom...bugs and mosquitoes inside the room. Poor breakfast selection
          Reviewed February 12, 2017
          4.8
          Saharat from Thailand
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 2 nights in February 2017
          service mind”
          Bad service mind for thai people
          Reviewed February 07, 2017
          9.6
          Exceptional
          Son from Australia
          Couple
          Superior
          Stayed 3 nights in January 2017
          Spacious & clean room. Love the pool.”
          Spacious, clean & tidy room. Really supportive staff. The swimming pool is really nice and quiet.
          Reviewed January 29, 2017
          8.4
          Excellent
          GOBIN from United Kingdom
          Group
          Higher room on the Hill (120 Step Walk)
          Stayed 1 night in December 2016
          Good”
          The stairway is a killer, but you can take the gentle path on the right side of the hotel which quite nice to walk as well.
          Reviewed January 25, 2017
          9.2
          Exceptional
          Herman from Pakistan
          Family with teens
          Junior Suite
          Stayed 8 nights in December 2016
          Enjoyed the Stay ”
          Good location close to shopping centers and just the right distance from night life staff were friendly attentive and helpful. We were two families and had children ages 10 to 18 thy all had a good time only the Pool table was disappointing for the boys as it needed a lot of work. Pool closes at 1800 hrs. how ever I did not see any one stopping any one from using the pool after till late. Bathrooms were clean but need an update as the fittings are old and need to be changed. Overall the say was very good form amount we paid.
          Reviewed January 08, 2017
          8.0
          Excellent
          Chritopher from United States
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 1 night in December 2016
          great value ”
          affordable and very clean, it's older but very well kept. 5 minute walk to central festival.
          Reviewed December 23, 2016
          10.0
          Exceptional
          Neal from Thailand
          Solo traveler
          Higher room on the Hill (120 Step Walk)
          Stayed 13 nights in December 2016
          Brilliant ”
          Great hotel, great staff,
          Reviewed December 23, 2016
          10.0
          Exceptional
          adeena from United Kingdom
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 1 night in December 2016
          Fabulous hotel ”
          Brilliant hotel, stayed one night as we were leaving due to bad weather but staff were so friendly, pool and rooms were beautiful, great vfm. Definitely recommended!
          Reviewed December 18, 2016
          2.0
          Joseph from United States
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 3 nights in November 2016
          Horrible staff. Entered our room whenever they pleased and we had zero privacy. No hot water either.”
          Cheap hotel but service was horrible. Rude staff and they play dumb whenever you complain. The bathroom did not have hot water; I booked a room with a king size bed for me and my wife but they gave us a room with two twin beds and did not change our rooms due to the inconvenience. The hotel looked good online but I would never stay here again even if it was free. We had zero privacy and the cleaning staff entered our room whenever they pleased. They also tried charging me for items from the minibar that were never there to begin with. Warning: DO NOT STAY HERE! There are many other options in Ko Samui at a good price with better service.
          Reviewed December 02, 2016
          8.8
          Excellent
          Colin from United Kingdom
          Solo traveler
          Superior
          Stayed 2 nights in November 2016
          Ideal and quiet”
          Stayed here a few days longer as it was well located to good food areas (PENS for breakfast and across from here and up a little for cheap lunches etc) and only a short 10 mins to main area at night. Pool is excellent and plent of loungers. Room (superior double) was really big and kept clean enough. Definitely makes your Koh Samui visit better when you find a nice place like this. Highly recommend. Possibly wouldn't take breakfast option as I heard it was not that good or worth it. Eat out. Nice wee woman across the road for organising trips etc, better and cheaper than most.
          Reviewed November 28, 2016
          8.0
          Excellent
          Petr
          Couple
          Higher room on the Hill (120 Step Walk)
          Stayed 4 nights in November 2016
          Good place if you aren't looking for a beach time”
          Staff was nice to us. Swimming pool is quite big. Location is great for shopping and eating in Central Samui Festival or Tesco Lotus. Rooms are ok.
          Reviewed November 27, 2016
          12345
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