Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Hotel
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Executive Premier Twin - Bed Novotel Citygate Hong Kong Hotel
Executive Premier Twin - Bed
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Lobby Novotel Citygate Hong Kong Hotel
Lobby
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Interior view Novotel Citygate Hong Kong Hotel
Interior view
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Interior view Novotel Citygate Hong Kong Hotel
Interior view
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See map Novotel Citygate Hong Kong Hotel
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Excellent
Location
8.7
See all 36 photos Novotel Citygate Hong Kong Hotel
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What guests are saying:
Near airport, tidy, less people
Ting from Hong Kong
Couple
The staff were helpful and friendly especially as we had a problem with missing our flight.
claire from New Zealand
Couple
The room and service esp.the filipino employeees
Cynthia from Philippines
Family with young children
Very clean hotel and very accessible since it is just inside Citygate Mall.Though i hope they have a separate room for the bathroom so I can prepare myself without being distracted with my kids and the cold aircon. All in all, excellent stay!
Joicel from Philippines
Family with young children
It’s very nice hotel and connecting to city gate outlet. So convenient.
Agung from Indonesia
Family with young children
The staff very friendly, i got early check in at 10 AM, and late check out at 3 PM.
Dani from Indonesia
Couple
really nice view, spacious and close to the airport
James from United States
Couple
Mall in the hotel complex was convenient, loved the airport transfers, all good... can't complain
Erwin from Philippines
Group
Perfect
Muhamad from Malaysia
Solo traveler
we are happy stay at novotel citygate.we will back stay in this hotel for sure.clean room ,friendly staff.
suparman from Indonesia
Family with young children

Novotel Citygate Hong Kong Hotel

Excellent location
What's nearby?
Excellent
From 4894 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.7
Recommended by 93% of guests
Value for money7.8
Distance to city center11km
Location rating8.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport2.6 km
  • 220 meters to public transportation

  • Free airport transfer

  • Air conditioning

  • Bar

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 15 times in the last 24 hours | 13 travelers are looking at this property right now
Standard 2 Twin Beds
Standard 2 Twin Beds
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds
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Standard Room with 1 Queen Bed
Standard Room with 1 Queen Bed
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 queen bed
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Superior Room 1 Queen Bed
Superior Room 1 Queen Bed
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Executive Premier Room
Executive Premier Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 queen bed
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Twin Superior
Twin Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive Premier Twin
Executive Premier Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Standard Room with 2 single beds
Standard Room with 2 single beds
...
  • Non-smoking
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Twin Deluxe Executive
Twin Deluxe Executive
...
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    Room Assigned at Check-in - Sleeps Two Adults - 1 bed requested.
    Room Assigned at Check-in - Sleeps Two Adults - 1 bed requested.
    ...
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      More about Novotel Citygate Hong Kong Hotel

      More about Novotel Citygate Hong Kong Hotel

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (4894)Booking.com Reviews (3807)
      8.3
      /
      10
      Cleanliness8.7
      Facilities8.3
      Location8.7
      Room comfort and quality8.4
      Service8.4
      Value for money7.8
      Provided by verified guests of Agoda
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      All guests (4894)
      All room types
      Showing 4120 verified guest comments
      12345
      9.6
      Exceptional
      Tan from Singapore
      Couple
      Standard Room with 1 Queen Bed
      Stayed 5 nights in November 2018
      good location with friendly staff tidy up the room.”
      The free airport shuttle and driver is very helpful in carry the luggage. the staff tidy up the room are polite too. greetings when u pass by them.
      Reviewed November 12, 2018
      4.8
      Wee from Singapore
      Couple
      Standard 2 Twin Beds
      Stayed 1 night in November 2018
      Location location location ”
      This hotel is showing its age. Not cheap at all. But if you want to be near the airport, this is one that you may to consider. Other than that, I am not particularly impressed!
      Reviewed November 12, 2018
      7.6
      Very good
      Sau from Malaysia
      Business traveler
      Standard Room with 1 Queen Bed
      Stayed 1 night in November 2018
      location”
      located inside outlet mall
      Reviewed November 12, 2018
      7.6
      Very good
      Sau from Malaysia
      Business traveler
      Standard 2 Twin Beds
      Stayed 1 night in November 2018
      location”
      located inside outlet mall
      Reviewed November 12, 2018
      6.0
      Koon from Singapore
      Family with young children
      Standard 2 Twin Beds
      Stayed 1 night in November 2018
      Good location directly connected to Citygate Outlets Mall & Tung Chung MTR”
      The hotel is directly connected to Citygate Outlets Mall & Tung Chung MTR. Cable car station is 10mins walk and Disneyland is 2 MTR stops away. If you plan to take the cable car, visit Disneyland and surrounding areas in Lantau Island, then this is the best hotel to stay in. Going to the airport is also a 7mins drive away.
      Reviewed November 08, 2018
      8.4
      Excellent
      Nurdiana from Singapore
      Family with young children
      Twin Superior
      Stayed 3 nights in November 2018
      Awesome location”
      There was a slight problem with the TV but it was immediately addressed by hotel staff. Clean room and awesome location. The complimentary shuttle bus was prompt and spotless. Driver was helpful too!
      Reviewed November 06, 2018
      8.4
      Excellent
      Yu
      Business traveler
      Standard Room with 1 Queen Bed
      Stayed 2 nights in October 2018
      Location is good”
      The hotel is near the outlet and the bus & MRT station. It's very convenience.
      Reviewed November 02, 2018
      10.0
      Exceptional
      Han from Malaysia
      Business traveler
      Standard 2 Twin Beds
      Stayed 1 night in October 2018
      Near to airport”
      Spacious and clean room. Very near to airport, about5-8 minutes drive to airport.
      Reviewed October 30, 2018
      8.8
      Excellent
      SITI from Malaysia
      Couple
      Standard Room with 1 Queen Bed
      Stayed 1 night in October 2018
      Great for stopover”
      Booked the hotel because flight was reschedule to arrive past midnight, left a message for the room to be ready when we arrive. Room was very nice even just for standard, bed was comfy, pillows were to my liking. I just had an issue with the receptionist. I get that we arrived past midnight, and I was just really tired. She took her time for the check-in, was on the phone with idk who, I just stood there for 20 mins. Other than that, hotel was great. There's an outlet mall connected to it, and the train station is in the mall. Also, the cable car is walking distance. Airport is so near, and city is also reachable by cab. Good if you want to avoid the bustling city.
      Reviewed October 28, 2018
      9.6
      Exceptional
      Carolyn from Singapore
      Family with young children
      Standard 2 Twin Beds
      Stayed 1 night in October 2018
      GreaT stay”
      Love the proximity of this hotel to the citygate outlets and also the airport. The free shuttle to airport made it v convenient for us.
      Reviewed October 18, 2018
      7.6
      Very good
      Dennis from Singapore
      Couple
      Standard Room with 1 Queen Bed
      Stayed 1 night in March 2018
      Spacious and clean”
      A very good stay at the hotel with very committed staffs ! Thumbs up !
      Reviewed October 04, 2018
      7.6
      Very good
      joana from Macau
      Couple
      Standard Room with 1 Queen Bed
      Stayed 1 night in September 2018
      Very good”
      Good location if you're taking a flight early next day. Also close to the Giant Buddha. Can be a good option for those visiting Disneyland. Great breakfast. Comfy bed. Far if you're visiting the city.
      Reviewed September 30, 2018
      8.8
      Excellent
      Diana from New Zealand
      Solo traveler
      Standard Room with 1 Queen Bed
      Stayed 1 night in September 2018
      wow View and room”
      I had a room on the 23rd floor, in an executive suite. I had booked standard so it was a surprise upgrade I think. The room was gorgeous, it felt like my own special place, a fabulous view to the mountains on one side and the harbour on the other. A super comfy bed and lovely amenities. I was very happy! The staff were welcoming and lovely.
      Reviewed September 26, 2018
      8.0
      Excellent
      Jek from Singapore
      Group
      Standard 2 Twin Beds
      Stayed 1 night in June 2018
      Very good”
      Clean and nice ambiance
      Reviewed September 25, 2018
      8.8
      Excellent
      Cheryl from Singapore
      Family with young children
      Standard Room with 1 Queen Bed
      Stayed 2 nights in July 2018
      Great Location with Awesome Staff”
      We will greeted by the staff upon arrival and they were friendly in guiding us on directions after finding out our itinerary. Rooms were spacious and clean. Definitely will go stay there again.
      Reviewed September 19, 2018
      10.0
      Exceptional
      Imelda from Sweden
      Solo traveler
      Standard Room with 1 Queen Bed
      Stayed 1 night in May 2018
      Exceptional”
      Great location, close to the airport.
      Reviewed September 18, 2018
      9.2
      Exceptional
      Luis from United States
      Couple
      Standard Room with 1 Queen Bed
      Stayed 6 nights in September 2018
      Angry”
      Agoda charged me more than what I was told. The reason that they gave is that exchange rates change. between the time I booked the hotel and the day I was charged. However, the USD was actually stronger than the HKD so my charge should have been less. I will not use Agoda ever again. Annoyed traveller.
      Reviewed September 15, 2018
      8.4
      Excellent
      Kok from Singapore
      Couple
      Standard Room with 1 Queen Bed
      Stayed 1 night in August 2018
      pricing is on the high end”
      I would expect more based on the price I paid. But overall it's a good hotel and good stay.
      Reviewed September 04, 2018
      3.6
      Aslan from Kazakhstan
      Couple
      Standard Room with 1 Queen Bed
      Stayed 1 night in August 2018
      No value for money”
      No customer care all by the book.
      Reviewed August 22, 2018
      10.0
      Exceptional
      Peter from Canada
      Couple
      Standard 2 Twin Beds
      Stayed 1 night in August 2018
      Excellent value for HK”
      We travel to HK frequently, however, this is the first time we used Citygate Hotel. What a pleasent surprise. We loved the room, much bigger than other HK hotels. This hotel is away from the noise and congestion in Tourist areas such as Tsim Sha Tsui, where we normally stay Very clean and efficient room layout -feel very spacious and comforatble. I love the high ceiling and great view. Great coffee machine and complimsentary water in the room. Very comfortable bed - gave us a good night sleep. Most importantly, amazing staff from the shuttle driver to reception - Rio is very friendly. All are extremely polite. Especially the front desk manager, Mr. Johnny Ng. Super friendly guy. We enjoyed chatting with him and learned from him. After chatting with him, we are sold and immediately booked our next trip with Citygate. Mr. Ng showed us how to use the MTR. The driver showed us how to tour Lantau Island. I really appreciate their useful advices. Overall, top hotel in HK.
      Reviewed August 21, 2018
      12345
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