Novotel Singapore Clarke Quay Hotel
Novotel Singapore Clarke Quay Hotel
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"Great location , close to restaurants and shopping ."

Roy

08 April 2018

Standard Queen Novotel Singapore Clarke Quay Hotel
Standard Queen
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Lobby Novotel Singapore Clarke Quay Hotel
Lobby
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Interior view Novotel Singapore Clarke Quay Hotel
Interior view
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Swimming pool Novotel Singapore Clarke Quay Hotel
Swimming pool
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See map Novotel Singapore Clarke Quay Hotel
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Excellent
Location
8.8
See all 49 photos Novotel Singapore Clarke Quay Hotel
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Novotel Singapore Clarke Quay Hotel

Excellent location
See what's nearby
Very good
From 3212 reviewsSee what guests said
7.9
Recommended by 90% of guests
Value for money7.5
Distance to city center0.5 km
Location rating8.8
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.8 km
Has restaurantYes
  • 350 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 1 hour ago | 11 travelers are looking at this property right now
Executive Twin Room
Executive Twin Room
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  • City view
  • 40 m²/431 ft²
  • 2 single beds
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Standard Queen
Standard Queen
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Superior King
Superior King
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Premier Room Twin Bed
Premier Room Twin Bed
...
  • Pool view
  • 32 m²/344 ft²
  • 2 single beds
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Premier Suite King
Premier Suite King
...
  • City view
  • 64 m²/689 ft²
  • 1 king bed
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • Bay view
  • 32 m²/344 ft²
  • 2 single beds
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1 King Bed Executive
1 King Bed Executive
...
  • River view
  • 40 m²/431 ft²
  • 1 king bed
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Premier Room 1 King Bed
Premier Room 1 King Bed
...
  • River view
  • 32 m²/344 ft²
  • 1 king bed
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Superior Double Room with Bay View
Superior Double Room with Bay View
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  • 32 m²/344 ft²
  • Shower and bathtub
  • 1 super king bed
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More about Novotel Singapore Clarke Quay Hotel

More about Novotel Singapore Clarke Quay Hotel

"Good location and friendly staff."

Reviewed 27 February 2018

Romina from Indonesia

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Group

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Fun Toast Liang Court
50 m Asian, Singaporean
Yayoiken
50 m Asian, Japanese
Shin Minori Japanese Restaurant
200 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Hung Kang - Teochew Restaurant
590 m Chinese
PurPle TurTle
720 m Chinese
Yan Palace in Chinatown
740 m Chinese
Japanese cuisine
Japanese cuisine
Botejyu Okonomiyaki
50 m Japanese
Butahage Singapore
200 m Japanese
Azabu Sabo
310 m Japanese

What they offer

"Very good location."

noppamas from Thailand

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3212)Booking.com Reviews (3312)
7.9
Cleanliness8.1
Facilities7.9
Location8.8
Room comfort and quality7.9
Service8.0
Value for money7.5
Provided by verified guests of Agoda
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Showing 2836 verified guest comments
12345
7.2
Very good
Daniel from Hong Kong
Business traveler
Standard Queen
Stayed 1 night in September 2018
clean room , excellent foods, staff average...”
I have requested a late check-out time (13:00) rather than 12:00, even I was willing to pay for it, but the night shift lady has been rejecting my request. That was unimpressive. Anyhow, the morning shift man has been no problem with my request and extended my late-check out time. Overall, others facilitates including the room has been excellent.
Reviewed September 20, 2018
5.6
Jan from Vietnam
Business traveler
Standard Queen
Stayed 1 night in September 2018
Good location”
This hotel has a good and central location on Clarke Quay. I did not join the breakfast so I can not judge on this one. The staff managed to loose my luggage after storing it in the hotel after checking out. However after 15 minutes of search they managed to recover it on a different floor! The hotel is not of newer date and condition is considered average. I believe there are better options nearby at same price level
Reviewed September 20, 2018
9.6
Exceptional
Vincy from Australia
Couple
Standard Queen
Stayed 5 nights in September 2018
Couples are having holiday”
The hotel is located in very good location. It is closed to MRT, restaurants, pubs, Chinatown. The facilities are good with friendly staff. However, the rate when we got was expensive due to F1 time.
Reviewed September 15, 2018
6.4
Good
Brendon from Thailand
Business traveler
Standard Queen
Stayed 4 nights in September 2018
Run down and poorly maintained - but great location”
Got checked into a room where the power did not work. Had to wait half-an-hour before I could get into the room next door where one phone handset and the bedside power points did not work. Notified the hotel and the duty manager called me and promised she'd send someone to fix it the next day but must have forgotten because there was no follow up. Having said all that the room was clean and tidy. Location is great - right in Clarke Quay so plenty of restaurants and bars around. 20 minutes walk to downtown. Close to the MRT. Supermarket in the basement level of the attached mini shopping centre. I would stay there again if location was important or if I was prepared to take a slightly run down property for a slightly cheaper price.
Reviewed September 15, 2018
6.0
Shina from Singapore
Couple
Premier Suite King
Stayed 1 night in July 2018
Facilities is horrible”
toilet lights went off out of sudden. horrible experience. Handy man came and check took quite awhile to rectify. Wasted an hour
Reviewed September 13, 2018
6.0
brendan from Fiji
Couple
Standard Queen
Stayed 2 nights in September 2018
couple”
great place, great location ,will stay again
Reviewed September 13, 2018
9.6
Exceptional
Angel from Spain
Family with young children
1 King Bed Executive
Stayed 1 night in May 2018
Very Helfull with the kids”
Our stay there was great, it is not the first time, and it won't be the last
Reviewed September 05, 2018
3.6
Oubed from United Kingdom
Couple
Standard Queen
Stayed 1 night in August 2018
Stay clear ”
The location was great and the only positive. The AC would not work and even though I called to report the problem no resolution was made. The toilets would not flush. The carpets throughout the hotel are dirty and filthy. The hotel requires modernising and some maintenance is required. Worst part of my holiday was this hotel.
Reviewed August 29, 2018
Dear Oubed, Thank you for your feedback regarding your recent stay at the Novotel Singapore Clarke Quay. While I am glad that you were pleased with the hotel’s convenient location, I am sorry to read about the issue you encountered in your room and about how it wasn’t resolved although it was reported. Kindly accept my sincerest apologies for the inconvenience this has caused you. Please rest assured that your feedback has been addressed with the team and appropriate action has been taken to ensure that this does not happen again in the future. I do hope that we get an opportunity to make up for the inconvenience you encountered and regain your confidence in the hotel. We look forward to welcoming you back and providing you with a better stay experience in the future. Yours sincerely, Alan Burrows General Manager
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Novotel Singapore Clarke Quay Hotel
9.6
Exceptional
dennis from Australia
Couple
Standard Queen
Stayed 2 nights in August 2018
Exceptional”
Perfect
Reviewed August 24, 2018
10.0
Exceptional
Sandro from Australia
Couple
Superior King
Stayed 2 nights in August 2018
Tourist for 3 days”
It's a great hotel and in a fantastic position. Staff were very friendly. Will go there again.
Reviewed August 16, 2018
10.0
Exceptional
Helen from Australia
Group
Superior King
Stayed 3 nights in August 2018
Exceptional”
Will definitely be coming back & staying at Novotel Clark Quey Singapore. But will make sure I book a room facing Marina Bay that view is breathtaking.
Reviewed August 11, 2018
5.6
Robert from Australia
Couple
Standard Queen
Stayed 2 nights in August 2018
Above average”
Tv wouldn’t work I had to keep resetting it at the box, safety deposit box would work, couldn’t get internet in room had to go to the lobby.
Reviewed August 04, 2018
Dear Robert, Thank you for your feedback regarding your recent stay at the Novotel Singapore Clarke Quay. It is a pleasure to note that you had a generally positive experience during your visit. I do note that you encountered several issues in your room throughout your stay and I am truly sorry for the inconveniences they have caused you. Please rest assured that I will personally followup on your feedback with my team to ensure that such inconveniences are avoided in the future. I do hope that you could give us another opportunity to welcome you again, as we very much look forward to providing a better stay experience in the near future. Yours sincerely, Alan Burrows General Manager
Responded August 06, 2018
Novotel Singapore Clarke Quay Hotel
10.0
Exceptional
Subir from Indonesia
Solo traveler
Standard Queen
Stayed 2 nights in November 2017
great”
great
Reviewed July 27, 2018
10.0
Exceptional
VU from Vietnam
Family with young children
Standard Queen
Stayed 2 nights in July 2018
Good loaction”
very near center city and travel
Reviewed July 27, 2018
4.4
Mak from Thailand
Business traveler
1 King Bed Executive
Stayed 2 nights in July 2018
Not clean and expensive ”
Not a convinient location Breakfast are ordinary Carpets at room look dirty Not value for money at all
Reviewed July 22, 2018
Dear Mak, Thank you for your feedback regarding your recent stay at the Novotel Singapore Clarke Quay. It is disappointing to hear that you encountered cleanliness issues in your room during your visit and on behalf of the team, kindly accept our sincerest apologies. This is certainly not reflective of our usual standards; please rest assured your feedback has been addressed with our executive housekeeper for appropriate action. It is unfortunate that we were unable to ensure your full satisfaction with your visit hence I do hope that we get an opportunity to provide you with a better stay experience in the future. Yours sincerely, Alan Burrows General Manager
Responded August 01, 2018
Novotel Singapore Clarke Quay Hotel
8.8
Excellent
Judy from United States
Family with young children
Executive Twin Room
Stayed 4 nights in April 2018
Great Room for Family with kids”
Hotel was nice, Staff were courteous.
Reviewed July 09, 2018
6.0
Poh from Singapore
Couple
Executive Twin Room
Stayed 2 nights in April 2018
So so”
So so
Reviewed July 07, 2018
7.6
Very good
Phillip from Australia
Solo traveler
Superior Double Room with Bay View
Stayed 5 nights in June 2018
Enjoyable stay”
Great location. Easy access to MRT and other transport. Close to many sites. If you like walking, can walk to Marina Bay and all it has to offer. Nice walk along the river. Clarke Quay entertainment area of restaurants, bars and clubs. Bit tacky for me but okay and there are nearby quieter, more cultural places. Below hotel there is a shopping centre, including a supermarket and 24 hr food stalls. Main reception is on level 7. Friendly, helpful service. Ok swimming pool. Room with view of the Bay on Premier Floor is large, bright, clean and comfortable. King bed with nice linen, comfy mattress and choice of pillows. Smart TV with good selection of entertainment and information. Bathroom with good shower and separate tub. Nice toiletries that were well-stocked. Big towels. Balcony unlocked by signing a form. Double glazing keeps the room quiet but the tinting does somewhat dull the great view. Very comfortable, pleasant stay. On pricier side but that is Singapore generally. Good place.
Reviewed June 24, 2018
9.6
Exceptional
Irene from Australia
Couple
Superior King
Stayed 2 nights in June 2018
Great location”
Thoroughly enjoyed our stay. Location is excellent. Lots of restaurants right on the doorstep. Facilities excellent & very good breakfast. Would definitely stay here when in Singapore
Reviewed June 23, 2018
9.2
Exceptional
LEE from Malaysia
Business traveler
Standard Queen
Stayed 2 nights in April 2018
Excellent location and value for money”
Good place for business traveller and entertainment.
Reviewed June 15, 2018
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