Oriental Suites Hotel & Spa
Oriental Suites Hotel & Spa
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"Very good service"

Kenji

06 April 2018

Superior Double - Bed Oriental Suites Hotel & Spa
Superior Double - Bed
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Lobby Oriental Suites Hotel & Spa
Lobby
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Interior view Oriental Suites Hotel & Spa
Interior view
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Bathroom Oriental Suites Hotel & Spa
Bathroom
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Exceptional
Location
9.2
See all 36 photos Oriental Suites Hotel & Spa
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Oriental Suites Hotel & Spa

Exceptional location
Stay in the heart of Hanoi - See what's nearby
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Excellent
From 607 reviewsSee what guests said
8.5
Recommended by 95% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.2
Excellent
Room comfort & quality
Suite With Terrace
Suite With Terrace
...
  • City view
  • 45 m²/484 ft²
  • 2 single beds or 1 king bed
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Superior Double
Superior Double
...
  • 20 m²/215 ft²
  • Shower
  • 1 queen bed
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Junior Suite City View
Junior Suite City View
...
  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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Junior Suite with Balcony
Junior Suite with Balcony
...
  • City view
  • 30 m²/323 ft²
  • 1 queen bed
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Suites Connecting Rooms
Suites Connecting Rooms
...
  • City view
  • 55 m²/592 ft²
  • 1 queen bed and 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Superior Queen Room
Superior Queen Room
...
  • 20 m²/215 ft²
  • 1 king bed
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Deluxe Double
Deluxe Double
...
  • 25 m²/269 ft²
  • Shower
  • 1 queen bed
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Royal Terrace Suites
Royal Terrace Suites
...
  • Shower
  • Balcony/terrace
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Luxury Room Shared Bed
Luxury Room Shared Bed
...
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    More about Oriental Suites Hotel & Spa

    More about Oriental Suites Hotel & Spa

    "Pros - Good Location, Attentive staff,"

    Reviewed 12 November 2017

    Kenji from Malaysia

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    Family with young children

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    VietDeli Restaurant
    40 m Vietnamese
    RockBilly Restaurant
    60 m Vietnamese
    Hoa Beo
    90 m Vietnamese
    Asian cuisine
    Asian cuisine
    Coffee Club Cafe Restaurant
    40 m Asian, Cafe, Vietnamese
    The Kitchen BBQ Buffet
    40 m Asian, Barbecue, Korean
    Long Van
    50 m Asian, Vietnamese
    Cafe
    Cafe
    The Note Coffee
    90 m Cafe
    Cafe Dinh
    120 m Cafe
    tanmy design cafe with Press Club
    120 m Cafe, International, Vietnamese

    What they offer

    "Location was great near to everything"

    Susan from Singapore

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    Family with older children
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (607)Booking.com Reviews (1697)
    8.5
    Cleanliness8.6
    Facilities8.5
    Location9.2
    Room comfort and quality8.2
    Service8.4
    Value for money8.3
    Provided by verified guests of Agoda
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    Room type
    Deluxe Double
    Junior Suite City View
    Junior Suite with Balcony
    Superior Double
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    Showing 568 verified guest comments
    12345
    10.0
    Exceptional
    Or
    Couple
    Superior Double
    Stayed 1 night in September 2018
    Amazing”
    Great hotel, clean, nice rooms, great breakfast. But most important is amazing staff that help and explain with everything. Also they saved our luggage for few days while we traveled, and let us take a shower before we had sleeper bus (with no charge !!)
    Reviewed September 12, 2018
    8.8
    Excellent
    Siew from Singapore
    Group
    Superior Double
    Stayed 2 nights in August 2018
    Very strategic location with friendly service staff”
    Hotel is located in the central and near to many places of intetest. Front desk staff are extremely friendly & approachable. Weekend night market is just in front of the hotel. Breakfast was good. Highly recommended and will stay with the hotel again if visiting Hanoi.
    Reviewed September 03, 2018
    9.2
    Exceptional
    YULING from Singapore
    Couple
    Suites Connecting Rooms
    Stayed 2 nights in November 2017
    Friendly and helpful staff”
    Would stay in this hotel again.
    Reviewed April 10, 2018
    10.0
    Exceptional
    Kenji from Malaysia
    Family with young children
    Superior Double
    Stayed 1 night in November 2017
    Very Good”
    Very good service
    Reviewed April 06, 2018
    10.0
    Exceptional
    Natasha from Australia
    Group
    Deluxe Twin
    Stayed 1 night in February 2018
    Amazing staff!!!!”
    Had very high expectations of this hotel as the reviews were great. We were not disappointed. The hotel itself is great value with a nice restaurant. It's also located in a great spot. What sets this hotel apart from the rest are the staff. They are so friendly, caring and helpful. We loved staying here and would love to return one day.
    Reviewed February 21, 2018
    8.4
    Excellent
    Jeidy from South Korea
    Group
    Superior Double
    Stayed 1 night in January 2018
    Very kind staff”
    We reserved this hotel for our small group tour. All the staff were so kind to assist our request and to provide useful information, so that we can enjoy short stay in Hanoi. Thanks for your kindness.
    Reviewed January 22, 2018
    8.4
    Excellent
    KOK from Singapore
    Family with young children
    Superior Double
    Stayed 2 nights in December 2017
    Great Hotel”
    Service is excellant and staff provide personal briefing to guest upon arrival. Never seen in any hotel before.
    Reviewed December 26, 2017
    9.2
    Exceptional
    Susan from Singapore
    Family with teens
    Deluxe Twin
    Stayed 1 night in December 2017
    Exceptional”
    Location was great near to everything...lake, food, shopping , weekend market just outside entrance of hotel....but the staff was the best ...offered to buy tangerine for me when I commented that I like the them and asked them about the price...excellent initiative:)
    Reviewed December 22, 2017
    10.0
    Exceptional
    Christina from United States
    Group
    Deluxe Twin
    Stayed 2 nights in November 2017
    Exceptional”
    The staff was so kind and very welcoming and helpful. We loved our stay there and would highly recommend!
    Reviewed December 05, 2017
    10.0
    Exceptional
    Nancy from United States
    Couple
    Junior Suite City View
    Stayed 3 nights in September 2017
    Excellent Value”
    Location is excellent. Right along the road for the night market. The staff were extremely helpful and friendly and definitely made our stay much more comfortable. I highly recommend this hotel for people who want to be treated like a 5-star guest on a budget price. Spa was decent but not the best.
    Reviewed November 25, 2017
    10.0
    Exceptional
    Andrea from Australia
    Couple
    Suite With Terrace
    Stayed 2 nights in November 2017
    All you need for a short stay in the Old Quarter”
    Situated in the heart of the Old Quarter, this hotel is clean with good facilities. Breakfast is very adequate, and the staff are very polite and helpful, ensuring we had enough local information to enjoy our stay. They also gave us general safety tips, telling us to keep our bags close!! We would absolutely stay at this hotel again when next in Hanoi.
    Reviewed November 13, 2017
    8.8
    Excellent
    Kenji from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in November 2017
    One word - Nice”
    Pros - Good Location, Attentive staff,
    Reviewed November 12, 2017
    10.0
    Exceptional
    Jonathan from Israel
    Couple
    Junior Suite with Balcony
    Stayed 3 nights in September 2017
    Best hotel treatment we have ever received”
    I have never been to a place that treated us as well as this one. We arrived and were given a welcome drink, and since it was our honeymoon they decorated the room with flowers and a cake. The room was clean and comfortable. The best thing about this place was the ability to travel to places outside Hanoi , leave your suitcases for a few days and get back to take a shower. When we returned from Sapa in 4 AM without any room, they let us rest in the spa room for a few hours until it became morning, and they would of let us use a room if they had anything available. All this was without any charge whatsoever. Very recommended
    Reviewed October 17, 2017
    10.0
    Exceptional
    Doron from Israel
    Couple
    Junior Suite with Balcony
    Stayed 2 nights in October 2017
    Excellent!”
    We enjoyed our stay at Oriental Suites hotel very much! We had an amazing experience while traveling at the north of Vietnam, and a lot thanks to the hotel wonderful staff who helped us book great tours, and were very helpful and patient when we needed to make changes. We are glad we chose to stay at this hotel, it made our stay unforgettable! :)
    Reviewed October 13, 2017
    8.8
    Excellent
    Rungsima from Thailand
    Couple
    Suite With Terrace
    Stayed 2 nights in September 2017
    Little hotel but lovely ”
    Nice room but some room have a noisy upstairs
    Reviewed September 29, 2017
    9.6
    Exceptional
    Tin from Australia
    Group
    Deluxe Twin
    Stayed 3 nights in August 2017
    Exceptional”
    The location is great, right outside the Sunday night market, and just a short walk to the Hoan Kiem Lake. The hotel provides the best personal service I've ever received from any other hotels I've been to. We were greeted by their staff Daniel. He was very good, took out a map to tell us what's around the area, things to do and eat. In fact all their staff are very friendly, always tried to meet our needs much as they could. I definitely recommend this hotel.
    Reviewed September 06, 2017
    9.2
    Exceptional
    Pearly from Singapore
    Couple
    Suite With Terrace
    Stayed 3 nights in December 2016
    Great stay!”
    Not much in terms of facilities but the hotel restaurant was great. The room was amazing though I didn't like the bathroom which was a little odd - had to climb into the bathtub using a small step stool and it would have been a litte dangerous for older folks, IMO. Otherwise, it was a great stay! I would stay again.
    Reviewed August 19, 2017
    8.8
    Excellent
    Michael from Australia
    Couple
    Suite With Terrace
    Stayed 2 nights in August 2017
    Great staff and location”
    Our room and balcony were small, but most things are in that location, which is outstanding, as are the friendly and helpful staff. Thanks Jimmy!
    Reviewed August 15, 2017
    9.2
    Exceptional
    abdulaziz from Saudi Arabia
    Solo traveler
    Junior Suite with Balcony
    Stayed 1 night in June 2017
    Great”
    Room was clean and nice and comfortable bed. Staff are very helpful. breakfast was good and many choices. There are (shops, restaurants, cafes, travel offices, local restaurants) close to the hotel. I'm strongly recommend.
    Reviewed July 11, 2017
    10.0
    Exceptional
    Alyssa from United States
    Couple
    Deluxe Double
    Stayed 1 night in June 2017
    Great hotel in great location with great spa”
    We loved our stay in a deluxe room. The staff was very helpful. The location was great. We also loved the spa and had three couples massages during our four night stay. Excellent massages. Would certainly receimmend this hotel and would stay here again.
    Reviewed June 29, 2017
    12345
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