Palace Of The Golden Horses Hotel
Palace Of The Golden Horses Hotel
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"I hope future I can give the hotel very good review."

Shong J.

06 May 2018

Deluxe Garden King Bed - Guestroom Palace Of The Golden Horses Hotel
Deluxe Garden King Bed - Guestroom
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Lobby Palace Of The Golden Horses Hotel
Lobby
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Interior view Palace Of The Golden Horses Hotel
Interior view
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Reception Palace Of The Golden Horses Hotel
Reception
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Very good
Location
7.0
See all 51 photos Palace Of The Golden Horses Hotel
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Very good
From 2937 reviewsSee what guests said
7.1
Value for money7.3
Distance to city center20 km
Location rating7.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport20.5 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 20 times in the last 24 hours | 49 travelers are looking at this property right now
Deluxe Garden King Bed
Deluxe Garden King Bed
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Deluxe Garden Twin Bed
Deluxe Garden Twin Bed
...
  • Garden view
  • 40 m²/431 ft²
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Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
...
  • Lake view
  • 40 m²/431 ft²
  • 2 single beds
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Double or Twin Room with Lake View
Double or Twin Room with Lake View
...
  • 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Dignitary Floor Deluxe
Dignitary Floor Deluxe
...
  • 40 m²/431 ft²
  • Shower and bathtub
  • 1 double bed
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Twin Deluxe Lake View Room
Twin Deluxe Lake View Room
...
  • Lake view
  • 40 m²/431 ft²
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Suite Premium
Suite Premium
...
  • 85 m²/915 ft²
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Minister Suite
Minister Suite
...
  • Lake view
  • 132 m²/1421 ft²
  • 1 king bed
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Deluxe Lake View King Bed
Deluxe Lake View King Bed
...
  • Lake view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
...
  • Garden view
  • 40 m²/431 ft²
  • 1 king bed
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More about Palace Of The Golden Horses Hotel

More about Palace Of The Golden Horses Hotel

"The room we stayed was very cosy and nice."

Reviewed 04 April 2018

norfadilah from Malaysia

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Niello Cafe
300 m Asian
Restoran Al Munawwara
1.6 km Asian, Indian, Malaysian
Fusion Haven Cafe & Restaurant
3.0 km Asian, Fusion, International
Chinese cuisine
Chinese cuisine
Min Kee Noodle House
1.6 km Chinese
First One Seafood Restaurant
3.0 km Chinese
NCSL Fish Head Restaurant
3.0 km Chinese, Seafood
Halal food
Halal food
Restaurant Al Diafah
2.9 km Halal, Lebanese, Mediterranean
Tarbush
9.6 km Halal, Lebanese, Middle Eastern
Aroma Restaurant
9.6 km Halal, Indian

What they offer

"Quiet good for rest"

itseyaam from Malaysia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2937)Booking.com Reviews (859)
7.1
Cleanliness7.1
Facilities6.8
Location7.0
Room comfort and quality7.5
Service7.1
Value for money7.3
Provided by verified guests of Agoda
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Room type
Deluxe Garden King Bed
Deluxe Lake View King Bed
Executive Suite
Minister Suite
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Showing 2020 verified guest comments
12345
7.6
Very good
Khim from Singapore
Couple
Deluxe Garden Twin Bed
Stayed 1 night in September 2018
I have not finished my review of Philea Mines and accidentally submitted half complete but Palace of”
I have not finished my review of Philea Mines and accidentally submitted half complete ( I have not finished my review of Philea Mines and accidentally submitted half complete - "unfavorable" review it seemed upfront part ) but Palace of Golden Horses a lot better in terms of value - slightly cheaper than Philea Mines Beach Resort but a lot better in room, facilities, food variety, free van shuttles, seniors discount..
Reviewed September 21, 2018
9.6
Exceptional
HARITHARAN from Malaysia
Business traveler
Deluxe Garden King Bed
Stayed 1 night in December 2017
recommended”
nice room with bathtub and it's a clean room but the washroom bit dirty maybe it's not used for a while. upgraded to minister room. Breakfast was fantastic. Got swimming pool and gym.
Reviewed September 20, 2018
6.8
Good
Noorasimah from Malaysia
Couple
Lakeview room
Stayed 1 night in September 2018
Needs to be improved”
My 2nd stay. I was satisfied with the room I booked, the scenery was wonderful. Spacious and comfortable room but no menu for booking from the room. From the lift to the room need to walk quite far, as well as to the pool and to the gym. No more live bands at nite. Provide shuttle to The Mines shopping mall. Breakfast: Overall okay just nasi lemak and rendang ayam not tasty. Dark toilet nearby restaurant, no lights, dirty, no tissue, not cleaned in the morning, no staff on duty during public holidays.
Reviewed September 18, 2018
10.0
Exceptional
ISMA from Malaysia
Family with young children
Deluxe Garden Twin Bed
Stayed 1 night in September 2018
Hotel Staff Prepared Requested Room Arrangement”
This is my 2nd visit. This time i bring my parents and sisters family. I requested to have 3 room side by side & hotel arranged as requested. The best thing i got room with interconnected door. My family all so enjoyed the stay & having a very good time bring the kids to the swimming pool. Definitely will come again.
Reviewed September 18, 2018
6.4
Good
Jeremy from Singapore
Family with teens
Deluxe Garden King Bed
Stayed 1 night in September 2018
Nice big rooms”
Location is not as accessible and there is no convenient store around the hotel. There is only 1 vending machine selling snacks and drinks late at night. There are certain stains in the toilets and bath tub.
Reviewed September 18, 2018
4.8
John from Philippines
Business traveler
Deluxe Lake View
Stayed 1 night in September 2018
relatively old but was a nice stay because of the hotel staff named leslie”
it was a nice stay because of excellent service from the hotel staff named leslie. thanks for your help!
Reviewed September 17, 2018
8.0
Excellent
NUR from Malaysia
Couple
Deluxe Garden King Bed
Stayed 1 night in May 2018
Service ”
our bathtub stopper missing at first.. i call 7 times at customer service to put the stopper.. ya..their answer my call with polite... but they didnt come.... at 11.30 am before i check up.. ur employee comes with the stopper... so not in the mood.. huh!
Reviewed September 17, 2018
7.2
Very good
Imran from Bahrain
Family with young children
Deluxe Garden King Bed
Stayed 3 nights in August 2018
not bad. Value for money yes definetly ”
not bad. Value for money yes definetly
Reviewed September 15, 2018
10.0
Exceptional
noor from Malaysia
Group
Executive Suite
Stayed 1 night in August 2018
luxurious ”
nice and peaceful luxurious hotel. but the check in procedures should be smooth and faster in peak season. hotel management should take initiatives to overcome the long lines late check in
Reviewed September 15, 2018
8.0
Excellent
noor from Malaysia
Group
Deluxe Lake View King Bed
Stayed 1 night in August 2018
good hotel”
luxurious good looking hotel, but they have to improve in their housekeeping arrangement during peak season. this problem is very obvious as per commented by other reviewers as well. so hope the management of the hotel can look in to it
Reviewed September 15, 2018
8.0
Excellent
noor from Malaysia
Group
Deluxe Garden King Bed
Stayed 1 night in August 2018
luxurious hotel”
nice landscape with luxurious looking hotel, free shuttle van to mines shopping center and also available pre-book water taxi. to avoid disappointment, choose weekdays check in rather than public holiday or weekend because there will be a very long lines of guest during that time
Reviewed September 14, 2018
8.0
Excellent
noor from Malaysia
Group
Executive Suite
Stayed 1 night in August 2018
luxurious old hotel”
luxurious hotel with quite old furniture and toilet. if u want to stay here hassle-free, perhaps u have to check in weekdays. because weekend or public holidays, there will be very long lines to check in
Reviewed September 14, 2018
8.0
Excellent
noor from Malaysia
Group
Deluxe Lake View King Bed
Stayed 1 night in August 2018
good scenery and luxurious hotel ”
good scenery and nice luxurious hotel, but we had to wait until late evening to get our room ready. however, the hotel management had compensated us with fairly offer which they allowed us to check out late the next day. therefore, we are satisfied with it
Reviewed September 14, 2018
7.6
Very good
Low from Malaysia
Couple
Deluxe Garden King Bed
Stayed 1 night in September 2018
Worth to stay”
Room is spacious but the hotel need to do some uplifting.
Reviewed September 14, 2018
8.4
Excellent
Septem from Indonesia
Family with young children
Deluxe Lake View King Bed
Stayed 1 night in December 2017
big room, big bed, nice swimming pool”
breakfast is so-so
Reviewed September 14, 2018
5.2
Shaik from Singapore
Family with teens
Deluxe Garden King Bed
Stayed 1 night in June 2018
Living in past glory”
Really need a fresh injection of life to the project...
Reviewed September 13, 2018
6.8
Good
Ruzzel
Business traveler
Deluxe Garden King Bed
Stayed 3 nights in September 2018
When everything is almost perfect.”
From the day we arrived at the hotel everything went good until the last day... But when we are about to check out. The Front Desk staff ruined everything. They are the worst! They don't know how to handle a situation professionally. They keep on insisting things without checking and understanding the situation. Most specially their staff named "CELES". We all know that customer service is very important most specially if you are assigned at the front desk. She is lack of politeness and disrespectful. She ruined everything, Palace of the Golden Horses Hotel should audit each and every staff they have.
Reviewed September 13, 2018
8.8
Excellent
Norsaidah from Malaysia
Family with teens
Deluxe Garden Twin Bed
Stayed 1 night in June 2018
Excellent”
The bed and the room is sooo comfy and huge. Best value for money
Reviewed September 12, 2018
6.0
ENG from Singapore
Family with teens
Twin Deluxe Lake View Room
Stayed 1 night in September 2018
Above average”
Nice hotel and nice staffs. Location was fantastic as I need to head to Axiata Arena for a concert, surprised me that the distance was so short!
Reviewed September 12, 2018
8.0
Excellent
MOHD from Malaysia
Couple
Deluxe Garden King Bed
Stayed 1 night in September 2018
Facilities”
Good
Reviewed September 12, 2018
12345
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