Free Wi-Fi in all rooms!
|Value for money||6.5|
|Distance to city center||4 km|
|Nearest airport||Marrakesh Menara Airport (RAK)|
|Distance to airport||3.6 km|
Palm Plaza Hotel & Spa, located in Medina, Marrakech, is a popular choice for travelers. With its location just 4 km from the city center and 4 km from the airport, this 5-star hotel attracts numerous travelers each year. With the city's main attractions such as Healthcare City, Kasbah Artisanat, International Clinic of Marrakech within close reach, visitors to the hotel will just love its location.
The facilities and services provided by Palm Plaza Hotel & Spa ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas.
Step into one of 232 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, carpeting, separate living room, internet access – wireless, internet access – wireless (complimentary) which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, golf course (within 3 km), outdoor pool, indoor pool. Whatever your reason for visiting Marrakech, the Palm Plaza Hotel & Spa is the perfect venue for an exhilarating and exciting break away.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Palm Plaza Hotel & Spa
Nice settings, Poor internet connection”
It took 4 hours to get a working internet connection and still not in the room in spite of changing rooms 3 times. Not to the standards of a 5 star hotel! Staff was good willing but manager was unresponsive.
enjoyed lazing by the pool”
Best Days Behind It”
We cannot recommend this hotel based on the basis that we visited out of season and did not find the staff, hotel or facilities to be of a five staff standard. For example: - the room did not have anything in the mini bar (even though the leaflet said we would find a "plentiful supply of food and drinks..." (or similar). - none of the restaurants appeared to be open and the Moroccan-themed one ran out of ingredients meaning that half of what was on the menu was not available (including, rather bizarrely ice cream!) - the bar did not have any change so we were forced to put charges on our room - the on-the-hour shuttle bus was around 30 minutes late (the first and only time we bothered to get it!) - the poolside cafe had no salt or pepper and the staff were very confused when we requested this - the landing outside our hotel was constantly dark as the lights were always off and we couldn't find any switches! - there is a shell of what was once, or perhaps what had planned to be, a shopping centre directly opposite the hotel which does not make for a nice view. - the staff were generally rude and not at all interested. For example when we checked out the receptionist didn't even say good bye! - Dodgy and inconsistent internet connection All in all a real disappointment. We had planned to end our holiday with 5 star luxury - having spent the first half in a 3 star riad in Medina. The riad was far better. On the plus side, the swimming pool was excellent and the hotel grounds were well kept. Unfortunately we were very limited in terms of other things to do - shops, spa etc. appeared to be constantly closed and restaurants were dead. This forced us to spend any time outside of the sun in our room, "enjoying" rather average room service. All in all a big disappointment.
Really nice hotel with a lot of potential. ”
The Palm Plaza has the potential to be one of the most sought after places to stay in Marrakech if it would work on training its staff a little better. The people at the check in desk are not very efficient or enthusiastic, and the people working at the various restaurants can be arrogant and inattentive. Also, the hotel does not do a good job of describing where the different amenities are, and the staff in the fitness and spa part of the hotel are not overly friendly or helpful. I got the impression that the spa services, indoor pool, and fitness room were majorly underused mostly because guests probably didn't know about them! Overall, however, the Palm Plaza is very pleasant and destined to become a great hotel of Marrakech if it gets its staff in gear and its amenities better publicized.
Te cobran las tasas aunque ya las hayas pagado”
Me cobraron las tasas aunque ya estaban pagadas. Buen hotel en zona turística solo de hoteles, un poco desolada. Muy alejada de la ciudad andando 45 minutos
Hôtel catastrophique pour un 5 étoiles c est odieux ”
J ai séjourner 1 semaine dans cette hôtel il ne vaut pas les 5 étoiles le pire séjour que j ai fais au Maroc
Hôtel charmant et service avec le sourire”
excellent séjour, mais pour le service il ne faut pas être presser, l'hotel propose différentes activités, et le resto est bon avec divers choix....
Tres bel hotel, service laisse a desirer”
tres bel hotel mais le service est tres mauvais specialement a la reception. C,est presque le laisez aller total, aucun responsable capable de prendre des decisions
Jag och min dotter bodde på Palm Plaza i en vecka. Personalen var fantastiskt hjälpsam och vänlig. Tyvärr pratade de flesta inte engelska så missförstånden blev en del. Vi njöt av en fantastisk och ren pool, fina restauranger och ett bra gym. Gyminstruktören var mycket hjälpsam och vi blev väldigt bra mottagna. En negativ sak var att shettlebusarna slutade gå kl 19:00 vilket gjorde att man var tvungen att ta taxi och det var hur svårt som helst att få Taxichaufförerna att hitta till hotellet. Ett annat problem var att restaurangerna på hotellet öppnade relativt sent. Förutom det var vi mycket nöjda. Rummen fräscha och trevliga med fin terass. Städningen var ok.Vi rekommenderar detta hotell varmt.