Palms Hotel and Convention Centre
Palms Hotel and Convention Centre
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Executive Room - Bed Palms Hotel and Convention Centre
Executive Room - Bed
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Lobby Palms Hotel and Convention Centre
Lobby
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Lobby Palms Hotel and Convention Centre
Lobby
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Lobby Palms Hotel and Convention Centre
Lobby
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Review score
Location
5.8
See all 20 photos Palms Hotel and Convention Centre
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Review score
From 25 reviewsSee what guests said
5.6
/
10
Value for money5.2
Distance to city center30.00 km
Location rating5.8
Nearest airportChhatrapati Shivaji International Airport (BOM)
Distance to airport7.3 km
  • Airport transfer

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
This property is in high demand!Last booked a few minutes ago
Suite Room
Suite Room
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Deluxe Room
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Presidential Suite
Presidential Suite
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 double bed
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Executive Room
Executive Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 semi double bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
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Presidential Suite
Presidential Suite
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
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Standard Room
Standard Room
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 double bed and 1 king bed
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More about Palms Hotel and Convention Centre

More about Palms Hotel and Convention Centre

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indian cuisine
Indian cuisine
Punjab Lion Dhaba
2.8 km Indian
Arma Residency
3.0 km Indian
Cafe BODA
3.0 km Indian, Vegetarian
Chinese cuisine
Chinese cuisine
Lake Site Restaurant & Bar
1.6 km Chinese
Lom Chings
2.6 km Chinese, Thai
Good Luck
2.9 km Chinese
Vegetarian food
Vegetarian food
Benzy's
3.4 km Vegetarian
Shubham Green
3.9 km Vegetarian
Hanglas Restaurant
4.3 km Vegetarian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (25)Booking.com Reviews (14)
5.6
/
10
Review score
Cleanliness5.2
Facilities3.0
Location5.8
Room comfort and quality6.1
Service5.4
Value for money5.2
Provided by verified guests of Agoda
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All guests (25)
All room types
Showing 23 verified guest comments
12
5.2
Jayant from India
Family with young children
Standard Room
Stayed 1 night in January 2017
really scary ”
it was a shock for us as we entered there were only 2 people at counters and it was like no one was in the hotel exept 3 of us...the way too the room is like an horror maze alley kind.... was a really scary experience.... the cars parked outside looked as if they arent moved since months n were rusted n stuff which actually prooved that no one use to come here for a stay..couples only do think twice before booking.
Reviewed March 08, 2017
6.0
Mohamed from India
Business traveler
Standard Room
Stayed 1 night in January 2017
Ok”
The location is really good . rooms are good and big but not really cleaned . We found mouse in the room .
Reviewed January 21, 2017
2.0
Raju from India
Business traveler
Standard Room
Stayed 4 nights in September 2015
worst experince with palm hotel”
i regret to inform that the hotel has no facilty , 1st , 2 nd , 3 rd floor are in very bad condition . must visit once before you whould sell this property to your clients. no resturant , no room service, no tv channels, i could not accept the quality of breakfast and only feew items like idly, vada , breads , eggs, juice, coffe , tea, puri and sabji . please visit once and ensure you do not sell this property .
Reviewed September 27, 2015
2.7
ishan from India
Business traveler
Standard Room
Stayed 4 nights in July 2015
A pathetic property”
view from the room
The hotel doesnt have a restaurant and so you need order from outside. The only they serve is breakfast which was always stale. The staff was not at all cooperative. There is no cab service available at the hotel. You need to walk down to the market area (2km) to get a 3 wheeler. There is absolutely nothing '5 star' about this hotel. Avaoid this hotel no matter what price they offer.
Reviewed July 27, 2015
3.3
Rahul from India
Couple
Standard Room
Stayed 1 night in July 2015
Horrible”
the Location
Horrible. None of the amenities were working. The property is not maintained.
Reviewed July 21, 2015
2.3
vaibhav from India
Couple
Executive Room
Stayed 1 night in July 2015
Pathetic experience”
Palms Hotel and Convention Centre
Very unhygienic. Breakfast had no variety..utensils were so dirty..no ac in restaurant..ceiling peeling off..no staff to serve u in restaurant..how can a 5 star property b so unhygienic..food was v expensive..1 chicken biryani will cost u rs. 700..dal rice will cost u 1000..quality of food has no taste..dey had nothing in breakfast Pungent smell in room n lift..guys don't choose it..n make a mistake lik I did..u will regret after loosing money
Reviewed July 11, 2015
7.3
Very good
Subhash from India
Couple
Stayed 1 night in December 2008
closed hotel”
everything was excellent
Mind blowing stay. Bit hotel closed due to cheap selling and losses.
Reviewed November 11, 2014
2.7
Darren from Singapore
Business traveler
Stayed 1 night in November 2011
Far Location and old rooms”
Really nothing that I could mentioned about.
This is one of my unpleasant experiences in Indian. The hotel pictures and the reality is so much different! The breakfast services is terrible! The lights is not on at all. There is no waiters/ no people to serve you! This is one of the most uncomfortable hotel that I would not want to recommend.
Reviewed February 27, 2012
8.0
Excellent
Sanjay from India
Couple
Stayed 1 night in January 2012
Nice Stay”
Good accomodation
View to the west side is better than east due to construction and rennovation.Price is also little high compared to the other hotels around in the same catagory.Food is also a bit expensive.Overall i would rate it an A.
Reviewed January 27, 2012
6.3
Good
Maarten from Netherlands
Business traveler
Stayed 6 nights in July 2011
Good Rooms but currently in renovation”
Nice rooms for relatively good price
Nice rooms, but as the hotel is currently in renovation there are leakages in the fitness room and other places. In general nice hotel.
Reviewed July 15, 2011
2.0
gowri from India
Business traveler
Stayed 1 night in March 2011
the worst experience i have ever had”
the worst feautures
Never in my business travel for the past 10 years we had such a stinking experience. Being foriegners as guest for lunch we have completely strippred our prestage. we strongly recommend for not suggesting this hotel for any of your guests in near feature.
Reviewed March 26, 2011
8.0
Excellent
Tyrone from United Kingdom
Couple
Stayed 1 night in January 2011
Double rooms smelt strongly of damp and smoke”
Foyer/suite room and dining room excellent
exterior needs redecorating-damp smell in most of interior and rooms
The foyer set the scene but the dampness and general signs of neglect eg wallpaper peeling off walls due to damp detracted from foyer standards.Pool's external tiles surround were cracked and in need of replacement and regrouting. Staff excellent and extremely helpful and food good but restaurant staff service was too slow. Suite was excellent and bed was very comfortable and luxurious which is one of the things that would draw us back to this hotel. Concierge was extremely helpful.
Reviewed January 17, 2011
6.0
Attar from India
Business traveler
Stayed 4 nights in November 2010
not a good value for money”
rooms are spacious and well done up
poor room service, staff not proactive
poor room service. take too much time to attend and deliver orders a long walk from from the nearest taxi/auto stand. more than 4 km car-drive in side, from the highway the room key kept getting de-activated everyday, and everyday we had to go back to the reception first, in order to get a new key.
Reviewed December 14, 2010
5.0
HSIEH from Taiwan
Business traveler
Stayed 4 nights in November 2010
All equipment is ok, but the service is not good. ”
Equipment is good!
The service and communication with the customer is very bad!an
The service person can't provide good service to the customer. Just required a simple thing, we always need to wait, wait, wait...and wait.
Reviewed November 24, 2010
6.3
Good
Saahil from India
Couple
Stayed 2 nights in November 2010
Good rooms but maintenance/cleanliness issues ”
Excellent spacious rooms, nice views and location, impressive restaurant
Cleanliness severely lacking, maintenance work especially in bathrooms needs to be adressed
Hotel is very decent for a quiet weekend with your better half. Nice spacious rooms with good views and big bathrooms. However if they would take the time to make regular maintenance and cleanliness checks they would go up a few notches in my book. Wall plasters were cracking, bathroom flush and water pipe didn't work, shower cubicle door kept opening (no lock/magnet), some severely sticky liquid had been dropped on one of the side desks and had dripped on to the TV remotes but hadn't been cleaned. Restaraunt was very nice and breakfast was above par, lots of variety. Lobby is decent but staffing at the front desk is minimal. Just one person during checkout times is a pain in the right place.
Reviewed November 17, 2010
7.0
Very good
Ramesh from India
Couple
Stayed 2 nights in November 2009
stay at royal palms”
good
none
great stay
Reviewed December 05, 2009
7.0
Very good
Ramesh from India
Couple
Stayed 2 nights in November 2009
stay at royal palms”
good
none
great
Reviewed December 05, 2009
8.0
Excellent
Tejas from India
Couple
Deluxe Room
Stayed 2 nights in November 2009
Excellent Stay”
Private Swimming Pool, Privacy, Romantic, Jaquzzi, Massage Chair.
Not Well Maintained, Could be more Clean
I have been around the place last year as well and it has been a very pleasant experience. The whole experience of having a private swimming pool and good valley view is very romantic. The room has a private jaquzzi as well which adds to the memorable moment. The best time to be there is November-December and best to be gifted to the wedded couples for the wedding night. The butler service is good and you can easily stay for 2 nights. Food is also great. The only problem is the cleanliness and you may find some spider webs around the swimming pool which may irritate you. overall a nice experience.
Reviewed November 30, 2009
8.7
Excellent
RICARDO from Spain
Family with young children
Stayed 3 nights in May 2009
Experiencia hotel Palms - Mumbai”
Buen servicio recepcion Buen Buffet
Algunas partes del hotel se han dejado perder un poco.
El trato a mi llegada fue excelente y se pusieron en contacto conmigo a toda hora para resolver un problema que tuve con la conexion de internet. En recepcion puedes ver cantidad de actividades extras con las que poder recrearte cosa que me gusto mucho, una de ellas el vuelo en helicoptero. La verdad que saben como entretener a los clientes.
Reviewed June 04, 2009
7.0
Very good
adrienne from Netherlands
Couple
Stayed 3 nights in February 2012
hotel 'under renovation'”
plaats (uit de drukte van mumbai), grote kamers, zwembad
hotel wprdt gerenoveerd, waardoor maar deel van wat er aan faciliteiten op internet te zien is ook daadwerkelijk beschikbaar is. dat is jammer! personeel wel vriendelijk, kamers mooi. hotel wordt ook veel gebruikt voor zakelijke bijeenkomsten, waardoor het nog wel eens druk kan zijn, zeker nu de ruimte door de renovatie beperkter is. ligt ver van centreum mumbai, dat is voor een rustig verblijf lekker, maar een reis naar het centrum (tuktuk en trein) duurt bijna een uur.
Reviewed February 21, 2012
12
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