Park Hyatt Tokyo

Park Hyatt Tokyo

3-7-1-2 Nishi-Shinjuku Shinjuku-ku , Shinjuku, Tokyo, Japan, 163-1055
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1 King Bed - Guestroom Park Hyatt Tokyo
1 King Bed - Guestroom
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    Interior view Park Hyatt Tokyo
    Interior view Park Hyatt Tokyo
    Swimming pool Park Hyatt Tokyo
    1 King Deluxe - Guestroom Park Hyatt Tokyo
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    Exterior view Park Hyatt Tokyo

    Guest reviews

    8.9
    Excellent
    /10
    (194 reviews)See what guests said
    9.6
    Exceptional cleanliness
    Recommended by 88% of guests

    Property highlights

    • 560 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Tokyo Opera City360 m
  • NTT Intercommunication Centre370 m
  • Tokyo Metropolitan Government Buildings420 m
  • Japanese Sword Museum470 m
  • Tokyo Opera City Art Gallery480 m
  • Shinjuku Skyscraper District510 m
  • Pentax Square740 m
  • Lumine 1 Department Store Shinjuku840 m
  • Shinjuku Southern Terrace860 m
  • Toto Tokyo Center Showroom910 m
  • Value for money8.1
    Distance to city center0.5 Km
    Location rating8.2
    Nearest airportHaneda Airport (HND)
    Distance to airport17.1 km
    Select your room
    9.5
    Exceptional
    Room comfort & quality
    2 Twin Beds Deluxe Room
    2 Twin Beds Deluxe Room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 double beds
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    Park Suite King
    Park Suite King
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
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    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
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    Park Suite Twin
    Park Suite Twin
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 2 double beds
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    1 King View Deluxe Non-Smoking
    1 King View Deluxe Non-Smoking
    ...
    • Room size: 60 m²/646 ft²
    • Park view
    • 1 king bed
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    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 2 double beds
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    1 King Bed
    1 King Bed
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Park Deluxe Twin Room
    Park Deluxe Twin Room
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Park Double Room
    Park Double Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    Enter dates to see prices
    Park Deluxe Double Room
    Park Deluxe Double Room
    ...
    • Room size: 55 m²/592 ft²
    • Separate shower/bathtub
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    More about Park Hyatt Tokyo

    More about Park Hyatt Tokyo

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (194)Booking.com Reviews (333)
    8.9
    /
    10
    Cleanliness9.6
    Facilities9.0
    Location8.2
    Room comfort and quality9.5
    Service9.4
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (194)
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    Showing 154 verified guest comments
    12345
    9.6
    Exceptional
    Parichat from Thailand
    Couple
    1 King Deluxe
    Stayed 4 nights in February 2019
    Good nice location”
    สะอาด สะดวก ห้องกว้างใหญ่
    Reviewed February 20, 2019
    6.0
    thierry from Thailand
    Couple
    1 King View Deluxe Non-Smoking
    Stayed 4 nights in January 2019
    Above average”
    As we booked, I didn't pay attention and the breakfast was not included. Overpriced : 40 Euros ! The worst was when we went to the sauna as we were charged 32 euros per person.. The service in the room was at the minimum. Extremely disappointing for the price. We will not come back.
    Reviewed February 07, 2019
    10.0
    Exceptional
    Joanne from United States
    Couple
    1 King Bed
    Stayed 3 nights in May 2018
    Excellent on every score”
    Perfect and helpful in every way: spoke English, coordinated taxis (the drivers don’t typically speak English), moved luggage to/fr room quickly and efficiently, provided little things that simply helped make the stay easier (daily ice in the room, the iPad/phone charger that eliminated the angst that I brought the wrong adapter), provided superlative rooms with all the amenities (from the toilets to the bed linens), maintained restaurants that catered to both western and Japanese dining staffed by meticulous people, superb, behind-the-scenes housekeeping, and of course, superlative concierge service. It wasn’t cheap, but you can safely drop yourself in their hands and enjoy yourself
    Reviewed May 21, 2018
    9.6
    Exceptional
    Mabel from Canada
    Solo traveler
    2 Twin Beds
    Stayed 5 nights in February 2018
    Excellent experience”
    I have to say this hotel is worth the money. The exclusivity, the attentiveness, the onsite facilities, are all rare in many top hotels. However, the staff make it really easy for guests without intimating you. That's really nice soft skills. I haven't thought about staying here, even I travel to Tokyo at least once every year. Now I will start coming back.
    Reviewed February 21, 2018
    10.0
    Exceptional
    Jan from United Kingdom
    Family with young children
    Stayed 2 nights in December 2015
    2 day stay with 20 month old child”
    Staff are amazing, the rooms are beautifully appointed and the views are incredible.
    We were a little worried about staying there with our 20 month old daughter. Those worries were completely unfounded. Upon arrival and without us asking, they arrived at the room with a full care package for our daughter including bath toys, toothbrush, toothpaste, shampoos and a diaper disposal container. Everything single thing about this hotel exceeds expectations, just incredible.
    Reviewed December 26, 2015
    10.0
    Exceptional
    Maria from Philippines
    Group
    2 Twin Beds Deluxe Room
    Stayed 1 night in September 2015
    Wow ”
    location, view, room
    The view from our room is wow, we chose the MT Fuji view, able to glimpse it for a awhile as it was cloudy that day. The room is big and I love the bathtub.The room we got is very spacious. The staff can speak good English and very friendly. I will definitely stay here again, Maybe "ill try the Yoyogi park side as I saw from the restaurant it has very nice view of Tokyo city as well.
    Reviewed September 22, 2015
    8.7
    Excellent
    Arno from Austria
    Couple
    1 King Deluxe
    Stayed 4 nights in March 2015
    Great atmosphere, but needs overhaul”
    Building layout, gym and pool, atmosphere
    Liked the hotel in principle due to its unusual layout and its subtle luxury, especially the pool and the views, of course. However, it is very much 1990s in style and in dire need of an overhaul and renovation. Had great expectations of the famous New York Bar on top but found it touristy yet terribly overpriced, with long waiting times for drinks and the waiter trying to charge a cover fee despite we were hotel guests. The jazz band wasn't so good either, at least for my taste. All in all good for a one-time stay just for the experience.
    Reviewed April 04, 2015
    10.0
    Exceptional
    Suwendi from Singapore
    Couple
    2 Twin Beds
    Stayed 3 nights in December 2013
    Perfect Hotel in Tokyo”
    The ambiance, the view, the staffs
    It was such a great experience staying at the hotel. We really love the view, the ambiance, the room and the bathtub were very beautiful, the hotel is quite private and the staffs are very friendly and helpful at the same time. Definitely will be going back there when we visit Tokyo in the future.
    Reviewed August 20, 2014
    9.3
    Exceptional
    Fanny from Indonesia
    Couple
    1 King Deluxe
    Stayed 1 night in April 2014
    Pleasant stay with attentive staffs ”
    Location, Staff Performance, Dining Options
    OUr stay at Park Hyatt was very pleasant. The hotel has very attentive and friendly staffs with good language skills, which is hard to find in Japan. Dining options with superb breathtaking view are available in the hotel itself. The only thing is the hotel is a bit far from the subways, but luckily the hotel provides shuttle service to nearest Subway station. I would definitely recommend this hotel to others.
    Reviewed April 22, 2014
    9.0
    Exceptional
    Kristian from Australia
    Couple
    Stayed 3 nights in February 2013
    Amazing Service, Very Comfortable”
    Great Location and City Views
    as soon as we arrived we knew we had made the right decision about the park hyatt. we had just traveled from the north of japan where we were snowboarding and prior to that 3 days in tokyo at another hotel on tokyo station. both the park hyatt and the other hotel are 5 star but the ph is in a class all of its own. and slightly more affordable. the lobby on level 41 features a very nice garden cafe and bar flowing into an open restaurant and through a library into the check in area. it's spacious and comfortable. all the staff have local knowledge about transport, shopping, tours etc and are never to busy to help. we had a standard basic king room with plenty of room and a large bathroom. there is enough closet space to put bags and clothing away leaving a room with a desk, beautiful, comfortable bed and sofa. the bar has plenty of drink and snacks stock with complimentary drip filter coffee. the breakfast is excellent. lots of healthy fruits and muesli which we like and plenty of pastries and other dishes. i loved the gym and pool area. you have to see it to understand how amazing the floor to ceiling glass opening up a great view while you train. this is an expensive hotel but unlike the other at tokyo station, the park hyatt represents great value.
    Reviewed February 12, 2013
    8.0
    Excellent
    NICHARAT from Thailand
    Family with teens
    Stayed 3 nights in January 2013
    nice hotel and good service”
    view from the top of the hotel
    this hotel is quite far from shinjuku shopping center (walk 30 mins) but they have a shuttle bus to shinjuku station. There are many japanese ramen restaurant in Shinjuku which open 24 hrs, that's quite convenient.
    Reviewed January 29, 2013
    9.3
    Exceptional
    Peter from United Kingdom
    Family with young children
    2 Twin Beds
    Stayed 3 nights in December 2012
    Fantastic hotel with amazing view”
    Great roof top pool, gym, restaurant and jazz bar
    We had a great stay here. Room was fantastic and great for our kids (4 and 7). There are restaurants under the hotel in the shopping centre if you dont want to pay 5 star hotel prices. Its a little away from most things, although there is a free shuttle to the train station. Japan may not be the best place to take small children, and the highlight for our kids was probably the big play area in the public park opposite the hotel
    Reviewed December 30, 2012
    10.0
    Exceptional
    Helga from Australia
    Couple
    1 King Bed
    Stayed 3 nights in October 2012
    Fantastic hotel ”
    Everything was perfect, location, room, service, view
    This was one of the best hotels we ever stayed in. The staff were helpful, nothing was a problem. The room was immaculate, we had a beautiful view onto a park. It is close to the Shinjuku station and shopping district.
    Reviewed November 06, 2012
    9.3
    Exceptional
    Suwendi from Singapore
    Group
    2 Twin Beds Deluxe Room
    Stayed 8 nights in October 2012
    World Class Hotel !”
    The service of the hotel
    Me and my wife really like everything about this hotel. Especially the room, it was a big one, even the toilet was big. Love the Mount Fuji view from our room, it was simple breathtaking view. The service was great also. It was such a wonderful experience to be in the hotel, if we have a chance to come back to Tokyo again, we have no doubt we will stay in this hotel again. It is a world class hotel, trully remarkable !
    Reviewed October 31, 2012
    8.0
    Excellent
    Margaret from United Kingdom
    Solo traveler
    Standard Double Park
    Stayed 1 night in June 2018
    A western hotel with Japanese omotenashi”
    The service is impeccable, all the staff are very well trained, the food is excellent, the rooms, although beginning to date, are spacious and comfortable, and the nighttime views are to die for. Because it’s a western hotel there’s a bar and plenty of life but no onsen.
    Reviewed June 06, 2018
    9.2
    Exceptional
    Patricia from Japan
    Couple
    2 Twin Beds
    Stayed 1 night in March 2016
    Excellent service, beautiful views”
    Would return to this hotel over and over. Not very close to the train station which is annoying, but once you get there, you don't want to leave. Beautiful room, restaurant and the most attentive staff. Was only a little strange upon first arrival (we walked up) and they probably thought we weren't staying there, so no bellman or concierge right away. You check in on the 2nd floor, so have to drag all your luggage through the lobby and up to the 2nd floor. Would have liked a little more assistance upon first entering. Went back for the New Year's party which was the best I've ever been to.
    Reviewed January 02, 2017
    9.2
    Exceptional
    kenn from United States
    Solo traveler
    1 King Bed
    Stayed 3 nights in May 2016
    Impeccable Staff”
    I came in on a slightly rainy night and as I came in trudging (by time i made it through customs and the N'EX got me to Shinjuku it was after 9pm, and I chose to just walk) up the driveway, the staff ran down to meet me and take my luggage and led me to the lobby. That's where the attention to detail starts. Whenever you leave the hotel, there is staff telling you to have a nice day, when you return they're there to greet you and welcome you back. If you have questions about where something is, they'll get you going to where you need to go (even if it's the nearest combini at 3am). It's not too far from the Shinjuku station, (it's definitely walkable, but make sure you exit to the right and not the left) but they have a shuttle that will pick you up and drop you off across the street from the station. Will definitely stay again next time I'm in Tokyo
    Reviewed May 31, 2016
    10.0
    Exceptional
    Shan from Australia
    Group
    2 Twin Beds Deluxe Room
    Stayed 1 night in March 2016
    Very professional from every detail”
    Beautiful hotel from every point of view, I have got noting to complian but total satisfaction. Lounge restrunt menu could be better, I mean travellers these days are pretty much sick form Australian beef and salmon to Italian pastas. We need new ideas.
    Reviewed March 12, 2016
    10.0
    Exceptional
    Daniella from United Kingdom
    Couple
    1 King Bed
    Stayed 1 night in October 2015
    Amazing service ”
    Service, view and luxury of the bathroom
    Everything about our stay was amazing. Staff were polite and attentive, nothing was too much trouble. We were given unexpected gifts as it was our honeymoon which were greatly appreciated. Can't wait to return!
    Reviewed October 16, 2015
    10.0
    Exceptional
    Sean from Ireland
    Couple
    1 King Deluxe
    Stayed 2 nights in May 2015
    Best hotel we've ever stayed in”
    Stylish big rooms with amazing views, the extra effort the staff go to make it a perfect stay, the pool and gym on the 47th floor (and not having to pay extra like so many Japanese hotels)
    Arrived tired after a long trip from Kyoto for the last 2 nights of our honeymoon. Front of house staff were aware of this and congratulated us as we were helped to our room and shown around. It's this level of attention that's the norm there. Room - large, stylish, massive comfy bed, nespresso coffee (we had missed our coffee so much!), big bathroom with large tub and separate shower, dressing room and all this with an incredible view over Tokyo. Pool/gym - complimentary unlike so many others in Japan. 2 gym rooms with amazing views out over the city. Pool warm enough for kids to bob about in but not too warm if you train properly. Split into 2 lanes for lane swimming and 2 lanes for whatever. Never busy. Bar - on the top floor. Amazing views at night. Extensive cocktails working out at around £11 each. No cover charge and live jazz every night. Great end to an evening. Restaurants - we only ate at the Japanese restaurant. Again view amazing. Food was presented immaculately, very tasty. Portions slightly larger then we were used to from traditions Japanese places but this is probably as they cater for plenty of westerners. Slightly more expensive then eating out but we were happy with the price. Probably the third best meal we ate in 3 weeks and we are food people (went to Japan for the food and weren't disappointed). Concierge - had dealings with multiple incredibly polite staff who all spoke excellent English. They helped us booking restaurants and the recommendations turned out to be excellent. Very knowledgable about Tokyo. Overall - best place we've ever stayed. Went the extra mile to make our honeymoon perfect. We will be back
    Reviewed May 09, 2015
    12345
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    Park Hyatt Tokyo
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    • Excellent location
    • Tokyo Metropolitan Government Buildings
    • Tocho Mae Subway Station is within 0.56 km