PARKROYAL Penang Resort
PARKROYAL Penang Resort
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Superior - Bathroom PARKROYAL Penang Resort
Superior - Bathroom
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Interior view PARKROYAL Penang Resort
Interior view
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Interior view PARKROYAL Penang Resort
Interior view
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Beach PARKROYAL Penang Resort
Beach
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Excellent
Location
8.6
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PARKROYAL Penang Resort

Excellent location
What's nearby?
Excellent
From 4318 reviewsSee what guests said
8.3
/
10
Excellent facilities
8.6
Recommended by 94% of guests
Value for money7.9
Distance to city center12KM
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport19.6 km
  • Airport transfer

  • 100 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 23 times in the last 24 hours
Suite
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
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Premier Sea View Twin Suite
Premier Sea View Twin Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 2 single beds
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Lanai Suite
Lanai Suite
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 1 king bed
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Premier Sea View Twin Room
Premier Sea View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
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Premier Sea View King Suite
Premier Sea View King Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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Premier Sea View King Room
Premier Sea View King Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 king bed
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1-Bedroom Family Sea View
1-Bedroom Family Sea View
...
  • Room size: 38 m²/409 ft²
  • Partial sea view
  • 1 single bed and 1 king bed
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2-Bedroom Family Sea View
2-Bedroom Family Sea View
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 single beds and 1 super k...
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Superior
Superior
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
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More about PARKROYAL Penang Resort

More about PARKROYAL Penang Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (4318)Booking.com Reviews (2162)
8.3
/
10
Cleanliness8.4
Facilities8.6
Location8.6
Room comfort and quality8.3
Service8.4
Value for money7.9
Provided by verified guests of Agoda
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All guests (4318)
All room types
Showing 3607 verified guest comments
12345
10.0
Exceptional
Siti from Malaysia
Solo traveler
Deluxe Sea Facing Twin Room
Stayed 2 nights in November 2018
Best hotel to stay Parkroyal”
Overall was excellent. In fact, that was my second time staying at Parkroyal Hotel. Thanks to the hotel staffs, they are so friendly. The room is nice. Will be back again in the future. Thanks
Reviewed November 14, 2018
10.0
Exceptional
Nurul from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 1 night in November 2018
Perfect for family getaway! ”
Amazonia and the indoor playground is definitely a plus point for us! Everything was amazing, we had a very stress-free and relaxing getaway
Reviewed November 13, 2018
8.0
Excellent
jeyaletchumy from Malaysia
Family with teens
1-Bedroom Family Sea View
Stayed 4 nights in November 2018
a great stay and relaxing holiday”
friendly staff, clean room and nice environment.
Reviewed November 13, 2018
10.0
Exceptional
Ong from Malaysia
Couple
Superior
Stayed 1 night in November 2018
Have a enjoyable stay”
The hotel is good and comfortable. The room is spacious. Pick the room with sea view is a better option
Reviewed November 12, 2018
8.0
Excellent
Jasmine from Malaysia
Family with young children
1-Bedroom Family Sea View
Stayed 1 night in November 2018
Very good”
Walk to the lobby then u can straight walk to the beach. Nice swimming pool. We staying 2nd floor with walk-out seaview balcony. At night, out to the lobby can walk along to the restaurant.
Reviewed November 10, 2018
8.8
Excellent
Joanne from Australia
Family with teens
Superior
Stayed 10 nights in October 2018
A hotel for real people not Bali bogans”
Absolutely fabulous, so nice to stay in a hotel that has class, staff were so attentive & teenage son's (& parents ) enjoyed lucky dip at the pool....gorgeous gardens so well maintained. ...have i mentioned the amazing staff.....so nice for the staff to interact with teenagers....we would highly recommend staying at the Parkroyal Penang.
Reviewed November 09, 2018
9.6
Exceptional
norfaizan from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 1 night in April 2018
nice place”
good location
Reviewed November 09, 2018
Hi norfaizan, Thank you for sharing this and compliments about our location. I am glad the team looked after you during your stay with us. We truly value the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 14, 2018
PARKROYAL Penang Resort
8.4
Excellent
Alvin from Malaysia
Family with young children
Superior
Stayed 3 nights in November 2018
Relaxing Stay”
Lost count of my stays here but I keep coming back each time. It's that good considering the price I paid -Alvin
Reviewed November 09, 2018
9.6
Exceptional
Tay from Malaysia
Couple
Deluxe Sea Facing Twin Room
Stayed 3 nights in November 2018
Great place for a wonderful experience. ”
Have gone to Parkroyal several times since the 1990s. The hotel never fail to live up to our expectations. Friendly staff, good restaurants, beautiful swimming pools, stunning beach, comfortable rooms. Look forward to spend time under the trees overlooking the sea.
Reviewed November 08, 2018
9.6
Exceptional
Noor from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 3 nights in November 2018
Facilities”
Kids friendly; water slide, water playground, kids room.. Many resting areas. Very suitable for rest and relax.
Reviewed November 08, 2018
8.0
Excellent
Siti from Malaysia
Family with young children
Premier Sea View King Room
Stayed 1 night in November 2018
Beautiful Garden”
this is my second time stayed here. There are more privacy compared to others hotels along batu feringghi (i have been stayed almost all the hotel here).. The garden with beautiful landscape and the pool are nice and attractive.
Reviewed November 08, 2018
7.6
Very good
Thuan from Malaysia
Family with young children
Superior
Stayed 1 night in November 2018
Very good”
Need to improve breakfast variety
Reviewed November 07, 2018
Hi Thuan, Thank you for sharing your recent stay. Your comment about the variety of breakfast will be shared with the Chef for improvement. We truly value the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 14, 2018
PARKROYAL Penang Resort
8.8
Excellent
Lau from Malaysia
Family with young children
Superior
Stayed 2 nights in November 2018
Fun pool side for children...Staffs were friendly..Great stay.”
Should have shelter for car park. Facilities like sauna & jacuzzi will b a plus point
Reviewed November 07, 2018
8.0
Excellent
nur from Malaysia
Couple
Superior
Stayed 2 nights in July 2018
rina”
Good location, nice pool and very good breakfast.
Reviewed November 07, 2018
Hi rina, Thank you for sharing this and compliments about our team, location, pool and service. I am glad that you had an enjoyable breakfast. We truly value the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 14, 2018
PARKROYAL Penang Resort
8.4
Excellent
Rohaya from Malaysia
Family with teens
Deluxe King
Stayed 2 nights in November 2018
Demand for what you paid.”
I book deluxe room (come with day bed) and 1 additional bed. I purposely check in late on Sunday, hoping for the room is ready with the extra bed. Unfortunately, it wasn't. I have to ask for the additional bed that I have paid. We went out for early dinner, when we came back to our surprise the additional bed is the existing bed made to a bed with white pillow and bed sheets. Definitely that is not what we expected with RM250+ extra bed charges, they only make do with the day bed. The existing day bed is for our resting area in the room. If I know the daybed is as good as additional bed, I wouldn't pay RM250+ extra. I have to make a scene at the reception and demand for a proper l bed or otherwise they refund me the RM250+ should I have to settle with the day bed. However, I must say the housekeeping is the best, an old man aka uncle (didn't manage to get his name) who fixed an extra bed (after the scene) and the housekeeping that clean our room name NARZIMAH. Thank you to both.
Reviewed November 07, 2018
9.2
Exceptional
Reniel from Malaysia
Solo traveler
Superior
Stayed 1 night in November 2018
Exceptional”
Facilities and room are superb! Check-in time is 3pm which is a hassle. Standard should be 2pm. How long does it take them to clean the room if somebody checks out at 12pm? Took 30 minutes to wait for available room. Breakfast spread is limited. Holiday Inn beside ParkRoyal has much better choices.
Reviewed November 06, 2018
Hi Reniel, Thank you for sharing this and for your feedback about the check in time as well as the breakfast spread. We have taken note of your feedback and sorry for what transpired. Your feedback means a lot to us all. It helps us to strive to continuously improve our service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Adrian from Malaysia
Couple
Superior
Stayed 3 nights in November 2018
Breath of fresh air”
Recently renovated, and very tastefully done. But main noticeable change is the service delivery but staff in general. Very proactive and courteous, in every aspect of the Hotel’s services. Enjoy fresh air by the sea, in a hotel which has managed to reinvent itself as a high quality product.
Reviewed November 06, 2018
Hi Adrian, Thank you for sharing your great experience and compliments about our renovated resort, team and service. I am pleased to know the service delivered by the team was proactive and courteous and we have met your expectations this time. Your comments help us to continually strive to improve to deliver excellent service. We are looking forward to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Geoffrey from Australia
Group
Deluxe Sea Facing King Room
Stayed 7 nights in October 2018
Typical parkroyal ”
Rooms were magnificent, staff as friendly and helpful anyone could want. Breakfast provided an amazing choice. Main pool was exceptional. That said, cocktails were disappointing and other food sources only average. Location also hard to beat. All in all, a thoroughly enjoyable week?
Reviewed November 05, 2018
Hi Geoffrey, Thank you for sharing your recent trip and compliments about our friendly and helpful team, Your comment about the cocktails will be shared with the F&B Director for improvement. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
4.8
Lau from Malaysia
Family with young children
Deluxe King
Stayed 1 night in November 2018
Everything is good but there are better choices around”
Overall is ok, room is clean but there are many better choices ard that areas. Reception staffs seems not enough and the the speed for check in and check out really need improvement. There is so many Bell boy around but reception staffs just few.....
Reviewed November 05, 2018
Hi Lau, Thank you for staying with us and posting us online. Your feedback about the speed of our check in and check out will be looked into and sorry that we did not meet your expectations this time. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
8.4
Excellent
megatshamsul from Malaysia
Couple
Premier Sea View King Room
Stayed 2 nights in October 2018
Great Hotel!!!”
Pros: - Direct access to famous Batu Ferringhi beach - Recommended to book sea-facing room with private balcony. The view was very nice! - Friendly staff - Greeted with a welcome drinks n cookies! - Beautiful n spacious room - Comfy pillows n bed - Excellent range of toiletries - Free wifi - Breakfast buffet: a lot of varities - Daily live band - Free parking BUT avoid parking ur car under the trees as you may end up receiving a healthy amount of bird poop - Fast check-out Cons: - TV channels was limited - Pool was quite small - 30 minutes driving to capital city Georgetown so advisable to plan ur itinerary
Reviewed November 01, 2018
Hi megatshamsul, Thank you for staying with us and all your compliments about our resort, team and service. I am pleased to know you enjoyed welcome drinks and cookies as well the breakfast service and live band performance at Javana Lounge. Your kind review will be shared with the entire team. We are working on improving the TV system. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
12345
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