Parkroyal Saigon Hotel
Parkroyal Saigon Hotel
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"Warm and friendly staff is the Hotel’s hallmark."

Jason

28 April 2018

Superior Room - Bed Parkroyal Saigon Hotel
Superior Room - Bed
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Lobby Parkroyal Saigon Hotel
Lobby
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Lobby Parkroyal Saigon Hotel
Lobby
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Interior view Parkroyal Saigon Hotel
Interior view
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Very good
Location
7.9
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Parkroyal Saigon Hotel

Very good location
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Excellent
From 648 reviewsSee what guests said
8.0
Recommended by 92% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Steamroom

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Orchid Club Deluxe
Orchid Club Deluxe
...
  • Pool view
  • 34 m²/366 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Pool view
  • 62 m²/667 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Pool view
  • 37 m²/398 ft²
  • 2 single beds or 1 king bed
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Superior Room
Superior Room
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds or 1 king bed
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Room Selected at Check In
Room Selected at Check In
...
  • 33 m²/355 ft²
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Orchid Deluxe with Breakfast - Business Deals
Orchid Deluxe with Breakfast - Business Deals
...
  • Shower and bathtub
  • Balcony/terrace
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Superior - Business Deals
Superior - Business Deals
...
  • Shower
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Executive Suite
Executive Suite
...
  • Shower
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Room Only Superior Twin
Room Only Superior Twin
...
  • Shower
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Deluxe
Deluxe
...
  • Shower
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More about Parkroyal Saigon Hotel

More about Parkroyal Saigon Hotel

"Hotel is nice and staff are friendly."

Reviewed 17 August 2017

Jason from Singapore

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Nha Hang Hue
160 m Vietnamese
Up Cafe
320 m Vietnamese
Lau de 304
450 m Vietnamese
Asian cuisine
Asian cuisine
An Phuong Nguyen Co., Ltd
320 m Asian, Cafe, European
Pho Phu Vuong
480 m Asian, Vietnamese
Hoang Ty
650 m Asian, Vietnamese
Cafe
Cafe
INDIGO CAFE SAIGON
500 m Cafe, Healthy, Vietnamese
Nhim Cafe
570 m Cafe
The Guys Cafe
1.1 km Cafe, Delicatessen, Fast food

What they offer

"Location is good."

belinda from Malaysia

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (648)Booking.com Reviews (215)
8.0
Cleanliness8.3
Facilities8.0
Location7.9
Room comfort and quality8.2
Service8.2
Value for money7.7
Provided by verified guests of Agoda
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Showing 531 verified guest comments
12345
9.2
Exceptional
Judith from United Kingdom
Solo traveler
Orchid Club Deluxe
Stayed 1 night in August 2018
Handy for airport”
Free return transfers to the airport worked well for me. Only in Saigon overnight between planes. Nice pool that was empty at 21.00 (open until 22.00) Had club room that was very comfortable.
Reviewed August 10, 2018
Dear Judith, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you had a nice stay with us and wish to see you again soon. Sincerely, PARKROYAL Saigon Team.
Responded August 22, 2018
Parkroyal Saigon Hotel
7.6
Very good
sam from Vietnam
Business traveler
Superior Room
Stayed 2 nights in July 2018
Good”
Vị trí tốt, gần sân bay
Reviewed July 31, 2018
Dear Sam, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy staying with us. We wish to have more chances to welcome you and be at your services. Sincerely, PARKROYAL Saigon Team
Responded August 03, 2018
Parkroyal Saigon Hotel
8.8
Excellent
Tung from Vietnam
Business traveler
Deluxe Room
Stayed 2 nights in March 2018
Good hotel for business in Saigon”
I stayed here for 2 nights, good hotel, staff is so nice. Thank you.
Reviewed May 15, 2018
Dear Tung, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We are delighted that you enjoy your stay and wish to see you again soon. Sincerely, PARKROYAL Saigon Team.
Responded May 22, 2018
Parkroyal Saigon Hotel
8.0
Excellent
Jason from Singapore
Business traveler
Deluxe Room
Stayed 3 nights in April 2018
Spacious room n friendly staff”
Has stayed here a number of time. Very close to the airport which could be a bad thing as the taxi drivers expect us to pay exorbitant prices despite the distance. Warm and friendly staff is the Hotel’s hallmark. Rated low for location because it’s not near to any of the meetings that I was attending.
Reviewed April 28, 2018
Dear Jason, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We wish to see you again soon and our airport pickup service or daily shuttle bus to airport/ city center/ Etown will surely help you well avoiding the problem with the taxi. Sincerely, PARKROYAL Saigon Team
Responded May 04, 2018
Parkroyal Saigon Hotel
9.2
Exceptional
Jane from United States
Couple
Deluxe Room
Stayed 2 nights in March 2018
Exceptional”
Parkroyal Saigon was perfect for a quick 2 night lay over in Ho Chi Minh City to break up the long cross pacific flight. The hotel is 5 minutes from the airport and 25 minutes from District 1...in traffic. There is a lovely little park across the street for strolling in(if you are brave enough to cross the road). The staff is fantastic. One young man( I wish I could remember his name) wrote down a few suggestions to hand to the taxi driver and made sure we had the hotel address to help us get back. We used Grab taxis which were plentiful and 1/2 the price of the Green or White taxis. The pool is nice with shady spots available throughout the day. The breakfast buffet was extensive and yummy. They even packed up a to go breakfast since our flight left earlier than the buffet opened. That was a godsend standing in the very long immigration line. 2 hours ahead for the international flight was barely enough time at the airport... I definitely would recommend Parkroyal Saigon!
Reviewed March 20, 2018
Dear Jane, Greeting from PARKORYAL Saigon! Thank you very much for taking your important time to share a very nice feedback about our Award Winning Hotel. We are delighted that you enjoy your 2-day stay with us, this is our honor to provide our best services to our beloved guests. We hope to see you again soon for another great stay. Sincerely, PARKROYAL Saigon Team.
Responded March 22, 2018
Parkroyal Saigon Hotel
9.6
Exceptional
Kam from Hong Kong
Business traveler
Deluxe Room
Stayed 1 night in January 2018
Good hotel for the money.”
Good hotel, good location that very near airport, and good service.
Reviewed January 25, 2018
Dear Kam, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to write about our Award Winning Hotel.We are delighted that you enjoy your stay at with us and hope to see you again soon. Sincerely, PARKROYAL Saigon Team.
Responded February 02, 2018
Parkroyal Saigon Hotel
9.6
Exceptional
Huan from Singapore
Business traveler
Superior Room
Stayed 3 nights in January 2018
Park royal Saigon ”
It's very near to the airport, which means it's quite far from the town area. But overall the hotel is good!
Reviewed January 20, 2018
Dear Huan, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to write about our Award Winning Hotel. We are delighted that you enjoy your stay with us. As we ave daily shuttle bus to airport and downtown, we wish too see you again soon with more convenient transportation. Sincerely, PARKROYAL Saigon Team.
Responded January 23, 2018
Parkroyal Saigon Hotel
10.0
Exceptional
Kate from Australia
Family with young children
Superior Room
Stayed 1 night in January 2018
Exceptional”
Very accommodating
Reviewed January 14, 2018
Dear Kate, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share a nice feedback about our Award Winning Hotel. We are delighted that you enjoy your stay with us and hope to see you again soon with another nice stay. Sincerely, PARKROYAL Saigon Team.
Responded January 16, 2018
Parkroyal Saigon Hotel
10.0
Exceptional
Ricardo from Brazil
Couple
Orchid Club Deluxe
Stayed 1 night in January 2018
A classic stay”
A wonderful place for those looking for a great stay and minimum or no trouble at all. Me and my wife were delighted with the staff, always ready to serve and help.
Reviewed January 04, 2018
Dear Ricardo, Greeting from PARKROYAL Saigon! Thank you very much for taking your important time to share a nice feedback about our Award Winning Hotel. We are glad that you enjoy your stay with us. We wish to see you again soon for another great stay. Sincerely, PARKROYAL Saigon Team.
Responded January 08, 2018
Parkroyal Saigon Hotel
8.8
Excellent
Ashlee from Australia
Couple
Superior Room
Stayed 1 night in December 2017
Nice airport overnight stay option”
Clean, comfortable and pleasant. Only a few minutes from the airport. Pool wasnt able to be used due to a large wedding being held but that was an experience in itself. Gym was basic but still good. Would stay again if in transit.
Reviewed January 01, 2018
Dear Nicole, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share a nice feedback about our Award Winning Hotel. We are delighted that you enjoy your stay with us and wish to be your trusted local companion. Sincerly, PARKROYAL Saigon Team.
Responded January 04, 2018
Parkroyal Saigon Hotel
10.0
Exceptional
Lian from Singapore
Business traveler
Deluxe Room
Stayed 1 night in December 2017
Excellent location, clean and good”
Just minutes away from Airport, hotel staff efficient. Check-in less than 5 mins. Delicious breakfast too.
Reviewed December 15, 2017
Dear Lian, Greetings from PARKROYAL Saigon! Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are delighted that you enjoyed your stay with us and hope to see you again very soon. Sincerely, PARKROYAL Saigon Team.
Responded December 18, 2017
Parkroyal Saigon Hotel
8.4
Excellent
Ann from Philippines
Solo traveler
Orchid Club Deluxe
Stayed 2 nights in November 2017
Great airport hotel”
value for money!
Reviewed November 26, 2017
Dear Ann, Warmest greeting from PARKROYAL Saigon! Thank you very much for taking your time to write about about Award Wining Hotel. We are more than happy to know that you enjoyed our service. We look forward to see you here again for another greet stay. Your Sincerly, The PARKROYAL Saigon Team.
Responded November 28, 2017
Parkroyal Saigon Hotel
9.2
Exceptional
Nguyen from Vietnam
Family with teens
Executive Suite
Stayed 2 nights in August 2017
Good for business, near airport, clean”
Convenient for business as it is very close to airport and on the main route to city center. About 15 mins from airport and 30mins from main tourist attraction by taxi
Reviewed October 04, 2017
Dear Nguyen, Thank you so much for taking your important time out to write your feedback about our Award Winning Hotel. We are delighted that you enjoyed your stay with us and hope to see you again very soon. Sincerely, PARKROYAL Saigon Team
Responded October 10, 2017
Parkroyal Saigon Hotel
2.0
Arthur from Canada
Couple
Superior Room
Stayed 2 nights in March 2016
Horrible Massage Experience ”
Staff will up sell massage vouchers at check in which are non refundable. We ended up purchasing the vouchers and went to our massage appointment at 10pm. The massage place was difficult to find and the hallways that led to it were dirty (with lots of food remains for some reason), under lit and slippery. When we finally found the place, we were advised that they completely cancelled our appointment without notifying us as they are understaffed. They offered to set up another appointment for us first thing next morning, however we had to fly out at 8am the next day so there was no way we could’ve made it. We requested a refund immediately as they did not deliver what was committed to us. The staff referred us to the night hotel manager who refused to give us a refund and emphasized that it was our fault that we couldn’t make it the massage the next morning. The manager was rude and unprofessional. We understood that the the vouchers were non refundable however if they cancelled our appointment and re-scheduled it to a day that we would be checking out, wouldn’t that be a scam?
Reviewed September 30, 2017
Dear guest, Thank you for sharing a balanced insight into our services which has given us reasons focus on our shortcomings. We regret that your experience as an attendee was unlike most of our guests who have enjoyed with us over the years. Your review has concerned us and we promise to look into the cause of your dissatisfaction. We assure you a newly invigorated and enriching hotel experience on your next visit at PARKROYAL Saigon. Sincerely, PARKROYAL Saigon Team,
Responded November 15, 2017
Parkroyal Saigon Hotel
8.8
Excellent
belinda from Malaysia
Solo traveler
Superior Room
Stayed 1 night in February 2016
location is good”
price is valuable. location is good. hotrl facilities is good. will come back again .
Reviewed August 30, 2017
Dear Belinda, Thank you so much for taking your important time out to write this great review about our iconic 4 Star Hotel. As a team, we are delighted that you enjoyed your stay with us and that we “Exceeded Your Expectation”. We hope to see you again in the very near future! All our very best, PARKROYAL Saigon Team
Responded September 06, 2017
Parkroyal Saigon Hotel
4.4
Thi from Vietnam
Business traveler
Superior Room
Stayed 1 night in August 2017
Friendly staff, so so location, dirty hotel, toilet and bathroom are so terrible. Never stay again.”
-I came the hotel at 2:30pm, but my room was not available. And the reception didnot even say sorry to me. -The room is very dirty: many hairs on the bed, the floor and in toilet. They didnot even throw away some fruits of the other guess on the table (longan). -The bathroom is also in a corner with toilet. So, when you take a shower, the toilet will be get wet and also the floor. I stayed with my children, so I'm very afraid of sliping the floor. -Breakfast: I ordered 2 hard - boiled eggs. 10 miutes later I got it but I could not eat because it was just soft - boiled eggs. I took it to the chef and ask him to boil it again. But THREE time like that, they also give me just soft - boiled eggs. -They said that they are 4 stars hotel. But their service just like 1 star hotel. What a pity!
Reviewed August 25, 2017
10.0
Exceptional
Salvatore from Australia
Business traveler
Superior Room
Stayed 3 nights in August 2017
Exceptional”
A little dated but well kept and good value. Did the orchid club. Worth while. Location is very close to the airport so avoid much of the traffic hassle of HCM.
Reviewed August 20, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. We understand that some of our Guest Rooms are dated but we now have addressed this issue and we are presently in the process of full Renovation in line with our distinguished Pan Pacific Brand Guidelines. We are excited to reveal our newly Refurbished Rooms introducing a refreshed look and feel that will create a heightened level of sophistication for you, our Guests. Once again, thank you for taking your time to share your important feedback as we strive to “Exceed Your Expectations”. We are looking forward to welcoming you back to our newly Refurbished Hotel in your next visit, hopefully very soon! All our very best, PARKROYAL Saigon Team
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Parkroyal Saigon Hotel
7.2
Very good
Jason from Singapore
Business traveler
Superior Room
Stayed 3 nights in July 2017
Very good”
Because it's near to the airport, it's not easy to find a reasonable taxi fare. Hotel is nice and staff are friendly. Distance away from the city though. Stay here is you are moving around this area or just lazing in the hotel else there are lots of option in the city.
Reviewed August 17, 2017
Greetings from PARKROYAL Saigon Thank you so much for taking your important time out to write your feedback about our iconic 4 Star Hotel. While we wish you had a better experience, it is feedback like yours that we learn from, immediately correct and use to improve our service deliverable. Therefore, we now have Shuttle Services to airport and city center for your satisfaction. We hope you avail this service during your next visit. All our very best, PARKROYAL Saigon Team
Responded September 06, 2017
Parkroyal Saigon Hotel
8.4
Excellent
Mark from Philippines
Couple
Superior Room
Stayed 1 night in August 2017
Excellent”
aircon is not that cold in our room, called maintenance staff twice
Reviewed August 10, 2017
Dear Mark - Thank you for sharing your feedback. We will look into this matter straight away. The team and I hope to welcome you back soon to PARKROYAL Saigon.
Responded August 11, 2017
Parkroyal Saigon Hotel
10.0
Exceptional
Min from South Korea
Business traveler
Orchid Club Deluxe
Stayed 1 night in June 2017
Good”
Nice
Reviewed June 20, 2017
Thank you very much for your review and we hope to welcome you again soon. :)
Responded August 11, 2017
Parkroyal Saigon Hotel
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