Petit Palace Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
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Guestroom Petit Palace Madrid Aeropuerto Hotel
Guestroom
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Lobby Petit Palace Madrid Aeropuerto Hotel
Lobby
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Lobby Petit Palace Madrid Aeropuerto Hotel
Lobby
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Swimming pool Petit Palace Madrid Aeropuerto Hotel
Swimming pool
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Very good
Location
7.4
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Petit Palace Madrid Aeropuerto Hotel

Very good location
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Very good
From 68 reviewsSee what guests said
7.4
Value for money7.4
Distance to city center14 km
Location rating7.4
Has restaurantNo
  • Air conditioning

  • Mini bar

Room choices
7.7
Very good
Room comfort & quality
Family (4 People)
Family (4 People)
...
  • 21 m²/226 ft²
  • Non-smoking
  • 2 single beds and 1 bunk be...
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • 44 m²/474 ft²
  • 1 double bed
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Triple - 3 Single Beds
Triple - 3 Single Beds
...
  • 21 m²/226 ft²
  • Non-smoking
  • 3 single beds
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Double
Double
...
  • 21 m²/226 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Double Standard With Breakfast
Double Standard With Breakfast
...
  • 19 m²/205 ft²
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Quadruple Room
Quadruple Room
...
  • 21 m²/226 ft²
  • 2 single beds and 1 double ...
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Standard day room (9am to 5pm)
Standard day room (9am to 5pm)
...
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    QUADRUPLE STANDARD - BED AND BREAKFAST
    QUADRUPLE STANDARD - BED AND BREAKFAST
    ...
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      Basic
      Basic
      ...
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        Bed And Breakfast Bb Standard Double
        Bed And Breakfast Bb Standard Double
        ...
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          More about Petit Palace Madrid Aeropuerto Hotel

          More about Petit Palace Madrid Aeropuerto Hotel

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          Real reviews from real guests

          Agoda Reviews (68)Booking.com Reviews (573)
          7.4
          Very good
          Read reviews from:
          Cleanliness7.7
          Facilities7.4
          Location7.4
          Room comfort and quality7.7
          Service7.8
          Value for money7.4
          Provided by verified guests of Agoda
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          Room type
          Double
          Triple - 3 Single Beds
          Family (4 People)
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          Showing 58 verified guest comments
          123
          9.6
          Exceptional
          Nicol from Hong Kong
          Business traveler
          Double
          Stayed 2 nights in January 2017
          Good value”
          Very Good value of money
          Reviewed September 06, 2017
          3.6
          badruz from Malaysia
          Family with teens
          Family (4 People)
          Stayed 1 night in October 2016
          nice hotel but the price is too high”
          Before booking with the hotel, I specifically emailed to asked if I can leave my luggage for 2 days. We have a night transit at Madrid(where we stayed at this hotel) before went for 2 days trip to Portugal from Madrid. From Portugal, we then return to Madrid by flight to pick up our rental car for before continue our trip to Malaga hence we need to left our luggage somewhere. However when I want to leave my luggage, the staff told me that I am not allowed to leave my luggage unless we have a booking when I return from Portugal. I am very disappointed because : 1) I understand that the hotel have every right to have that policy, however when I emailed the hotel to confirm about my plan, the hotel replied that I can leave my luggage there. 2) I have traveled a lot and stayed from cheap hostel to posh hotel, even cheap hostel don't have any problem if I need to leave my luggage for 2 days. This resulting we need to drag our large luggage back to Madrid airport where if we know we cant leave our luggage from the beginning, we can just leave the luggage there at the first time we arrive at the aiport.
          Reviewed May 14, 2017
          8.0
          Excellent
          Patricia from United States
          Family with young children
          Family (4 People)
          Stayed 1 night in April 2017
          Couple details”
          Sauna was broken and shower had mold at the botton. Other than that very nice place.
          Reviewed April 17, 2017
          6.0
          Maruf from Australia
          Couple
          Double
          Stayed 1 night in April 2016
          Suitable for a budget transit hotel”
          Had one night transit in Madrid so booked something cheap just to sleep. Nothing special but nothing awful either, you get what you pay for.
          Reviewed February 15, 2017
          5.6
          Neil from United Kingdom
          Couple
          Double
          Stayed 1 night in January 2017
          Uncomfortable bed, no pickup from airport and ripped off by Taxi (beware!)”
          We booked in advance and requested a collection from the airport providing the time and flight number. No one was waiting for us and there was not shuttle bus to be seen outside. We tried to walk to the hotel since it is less than 1.5km away from Terminal 1 where we arrived however there was a major road between the airport and the hotel so we turned back and chose to get in a taxi. The taxi totally ripped us off, the journey as I said was 1.5km yet the taxi driver charged us 30 Euros for the journey. We protested this amount however he said this was the minimum charge for all taxi's leaving the airport irrespective of the distance traveled. He refused to provide us with a receipt which afterward I learned I required to make a complaint so he knew exactly what he was doing. This was a bad experience and ruined our stay at the hotel - had the hotel been waiting for us with the shuttle as expected then this would not have happened so I feel they are largely to blame for this. On checking in the staff were friendly and on telling them of our experience they told us we should not have been charged so much for the taxi since the 30 Euros we were charged is what is usually charged for travelling all the way in to the city however they explained this was normal behavior for taxi drivers in Madrid since and giving excuses for this by saying that they have large queues to wait in at the airport and they had lost business due to the like of Uber. The hotel itself is in a convenient close location to the airport although walking to it from Terminal 1 did not seem possible. In the morning we were provided with a shuttle service to the airport as arranged. The bed in the room however was uncomfortable. We booked a double bed however found it to be 2 single beds put side by side, each with their own bedding. I am a bigger man so require a double bed at least for space but this scenario I was forced to sleep in a single bed. I tried using the provided duvets as beddin
          Reviewed January 20, 2017
          8.8
          Excellent
          Giedrius from Lithuania
          Couple
          Double
          Stayed 1 night in November 2016
          Cosy & modern airport hotel”
          Close to airport, however, not possible to walk on foot (on the other side of highway). Normal taxi charge ~€25 whereas Uber ~€5-12
          Reviewed December 11, 2016
          5.6
          Roy from Taiwan
          Group
          Triple - 3 Single Beds
          Stayed 1 night in October 2016
          High cp”
          Nothing to eat around the hotel. Free bike to rent Super small Gym and sauna. Swimming pool can't be used.
          Reviewed October 28, 2016
          10.0
          Exceptional
          ENRIQUE from United States
          Couple
          Double
          Stayed 1 night in June 2016
          Always the best ”
          Always the best
          Reviewed July 01, 2016
          8.7
          Excellent
          Claire from United Kingdom
          Family with young children
          Family (4 People)
          Stayed 1 night in February 2016
          Great hotel”
          Really comfortable beds. Friendly staff. Free pick up and drop off to the airport.
          Very comfortable and pleasant. We have a 1 year old, 6 year old and 13 year old and the family room was very perfect for our needs.
          Reviewed February 18, 2016
          5.0
          Michael from Australia
          Couple
          Family (4 People)
          Stayed 1 night in October 2015
          Friendly hotel”
          Hotel close to airport, friendly service but room bed is not comfortable.
          Reviewed November 10, 2015
          8.0
          Excellent
          Louise from Spain
          Couple
          Family (4 People)
          Stayed 1 night in November 2015
          One night stay”
          Near the airport, small and personable, very good breakfast
          Staff were pleasant and inviting . The room we had was clean and could open the window for freah air , no traffic noise. It had a double bed and bonk beds .. It's was too crowded To have the bonk beds and have 4 people staying there. Otherwise was a pleasant stay.
          Reviewed November 08, 2015
          8.3
          Excellent
          Dennis from United States
          Couple
          Family (4 People)
          Stayed 1 night in October 2015
          Overnight stop”
          Location to airport, free airport shuttle and price.
          Used as stop over before catching our flight back to U.S. after 10 day stay in Spain. Hotel was clean, comfortable and had a good restaurant with a very nice breakfast for 7 euro per person. Room was nice, clean and comfortable and wi-fi worked very well. Best amenity was the free airport shuttle which ran a couple time per hour and dropped us at the front door of the terminal. Great hotel for flying in and out of Spain before moving on to other destinations. Best value by far.
          Reviewed October 31, 2015
          8.7
          Excellent
          Elizabeth from United Kingdom
          Business traveler
          Triple - 3 Single Beds
          Stayed 1 night in October 2015
          Jb”
          Nice rooms. Shuttle bus. Clean
          Very good would definitely stay again
          Reviewed October 17, 2015
          6.7
          Good
          Rosa from Spain
          Family with teens
          Family (4 People)
          Stayed 1 night in June 2015
          A bit shabby in places. Nice bathroom”
          Location. Front desk was friendly
          We only stayed for one night. the hotel is near the airport and that was the most important issue for us.
          Reviewed June 27, 2015
          7.7
          Very good
          Barbara from United States
          Solo traveler
          Family (4 People)
          Stayed 1 night in May 2015
          Great for quick escape to airport.”
          Shuttle service, Buffet Beakfast for 7 euros, lighting
          Very nice....massage shower did not work but liked location for quick transfer to airport and excellent breakfast. Nice bed and could open window for fresh air. Good value.
          Reviewed June 10, 2015
          6.7
          Good
          Paul from United Kingdom
          Solo traveler
          Double
          Stayed 1 night in November 2014
          wrongly informed not once but twice”
          clean, computer provided in room quick check in and check out
          Yhe stay was generally ok but i was wrongly advised byvtelephone that there was a transfer service by reception and to wait outside the terminal one hour later in the cold i called again and told sorry it had finished costingvthen 25 euros in a taxi then later askin about restaurants and being told just go left out hotel of which i did andcthere is lots chinese japenese etc so on going left i found nothing but a spanish bar open?????? For a four star hotel in madrid this is terrible service
          Reviewed November 20, 2014
          5.3
          MATTHEW from Singapore
          Business traveler
          Double
          Stayed 1 night in May 2014
          Not close to many food options.”
          Close to Airport, friendly staff, clean room
          I was booked there as in Agoda they mentioned there is shuttle bus available, but when at 11:15 am I arrived at airport arrival hall and called them, they told me take a taxi and come! so this was not good. There is no restaurant inside hotel for dinner or lunch, there is only buffet breakfast. not many choices for dinning outside of hotel as it is middle of residential area.
          Reviewed May 28, 2014
          6.0
          Miriam from Spain
          Group
          Stayed 1 night in May 2014
          Good hotel for airport layovers”
          Decent room, proximity to airport, parking available
          Reviewed May 21, 2014
          8.7
          Excellent
          Juan from United States
          Couple
          Stayed 1 night in February 2014
          Good Hotel for a day”
          Close to the Airport. Metro station near by. Airport Shuttle
          My Wife and I, stayed one night. The hotel is clean and comfortable. Front desk staff were very nice and helpful.. ( We arrived at 9:30 am and they let us checked-in right away ) this is the place to stay when you have to flight the next day. Metro station is just few blocks away is you decide to go to the city.
          Reviewed March 10, 2014
          6.0
          jorge from Spain
          Family with young children
          Stayed 1 night in December 2013
          Friendly Staff and close to the airport”
          Close to the airport and Airport Shuttle always Avialable
          Airport shuttle always available and friendly staff
          Reviewed February 17, 2014
          123
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