Phu Pha Nam Resort & Spa
Phu Pha Nam Resort & Spa
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Interior view Phu Pha Nam Resort & Spa
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Very good
Location
7.9
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What guests are saying:
Wonderful Break, so good that we stayed there on our return journey from Laos.
Siri from United Kingdom
Couple
Enjoyed our stay very much.Nice staff and friendly management. Will like to stay again when in the area.Please give it a try!! Think you will enjoy!!!
stefan from United Kingdom
Couple
We were the only ones at the time of our stay. November 6 and 7 . No season for rain. But it played spoilt sport. The swimming pool was unusable because of rain, cold and lots of leaves inside.
Anil from India
Family with young children
Nice On-sen. Nice hotel with much more than what we paid for. The view is spectacular. We will certainly come back in the future.
Panja from Thailand
Family with young children
Very good
From 397 reviewsSee what guests said
7.4
/
10
Very good service
7.6
Recommended by 86% of guests
Value for money7.1
Distance to city center70 km
Location rating7.9
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Select your room
Deluxe
Deluxe
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Superior
Superior
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
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Suite
Suite
...
  • Room size: 72 m²/775 ft²
  • Nature view
  • 1 king bed and 1 sofa bed
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Junior Suite
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 1 double bed
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Standard Single
Standard Single
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    Superior Single
    Superior Single
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      Deluxe Single
      Deluxe Single
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        More about Phu Pha Nam Resort & Spa

        More about Phu Pha Nam Resort & Spa

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        Real reviews from real guests

        Agoda Reviews (397)Booking.com Reviews (126)
        7.4
        /
        10
        Cleanliness7.2
        Facilities7.3
        Location7.9
        Room comfort and quality7.2
        Service7.6
        Value for money7.1
        Provided by verified guests of Agoda
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        All guests (397)
        All room types
        Showing 318 verified guest comments
        12345
        10.0
        Exceptional
        foures from France
        Couple
        Standard
        Stayed 1 night in January 2018
        Exceptional”
        We stayed two nignts, and we shall keep an excellent souvenir. Incredible building built with large pieces of teak and stones, with a really fantastic wiew on the valley, beautiful garden , flowers and trees. The manager looks much younger than he is ( yes, this is a joke ) he is really kind, helpful and has sense of humour. Thank you for everything. Dol et Olivier .
        Reviewed January 22, 2018
        9.6
        Exceptional
        Marbeth from United States
        Family with teens
        Standard
        Stayed 1 night in January 2017
        Cliff side farm retreat”
        Staff were excellent and helpful. Manager took care of us and arranged a trip down to the orchid farm, fabulous. Rooms and views were lovely. Pool, even in New Years Time was refreshing and a great swim. Definitely going back next time I'm in Phu Ruea. (It is a bit of a drive into the NP...)
        Reviewed January 09, 2017
        8.4
        Excellent
        Davide from Italy
        Family with young children
        Superior
        Stayed 4 nights in October 2016
        Very nice resort, nice surroundings”
        The resort has spacious and nice rooms, huge and beautiful garden, orchid farm, aviary, beautiful surroundings. Friendly and helpful staff. The only negative thing was the swimming pool which was honestly quite dirty.
        Reviewed October 27, 2016
        10.0
        Exceptional
        Jeroen from Netherlands
        Couple
        Stayed 2 nights in February 2008
        Perfect hideaway”
        Very quiet and rustic place. At the time we were visiting we were two of six guests. Perfect hide away. The hotel is located at road 2013. This is not clear on the map found on the hotel website. Signs for the hotel are only found coming from the south, not coming from Loei.
        Reviewed February 28, 2008
        9.2
        Exceptional
        Tracy from Thailand
        Solo traveler
        Superior
        Stayed 3 nights in June 2017
        Great stay for the Ghost Festival!”
        I stayed here for the Ghost Festival and enjoyed my stay here. The lodge has a very "Twin Peaks" vibe with a really nice pool and gym. The place is huge and there are a lot of cool places to explore. I enjoyed the eating area with the stunning view of the mountains. Only issue is that it's far from the festival but the manage is very nice, spoke English, and arranged a tuk tuk for me. I will stay here again.
        Reviewed February 10, 2018
        9.6
        Exceptional
        Aaran from United States
        Family with young children
        Deluxe
        Stayed 5 nights in January 2018
        Charming place and great service ”
        I stayed here with my wife and 4 year old for 5 days. Just on our own, not as part of a tour. We loved the view and the pool and the restaurant. The manger was very accommodating of our special diet and even went to shop for items to cook just for us. Rhe manager also apoke great English and drove us in his own car to a couple of places when a taxi wasn't available. The spa was also very nice. Great massage therapist.
        Reviewed January 31, 2018
        7.2
        Very good
        david from United Kingdom
        Couple
        Standard
        Stayed 2 nights in January 2018
        The manager Umporn is really a great host and the staff try hard to please! ”
        The overall property is well kept but it now needs money spent. It is not a Spa as the sauna doesn’t work and the pool just can’t be kept clean enough to swim in. The gym is passable but the hotel needs investment. The Carpeted bedrooms desperately need cleaning! With some attention it could be lovely property..
        Reviewed January 14, 2018
        6.0
        suwat from Thailand
        Couple
        Deluxe
        Stayed 1 night in June 2018
        Room and facilities ”
        Room on Saturday ‘ s night was terrible, A/C is not in good condition. The bath room is pretty old and looks like under renovation. I prefer the room on Friday’ s nite . Much better. The gym is old fashion but the machines are ok. So the room was not worth my money ( Saturday’s night)
        Reviewed June 23, 2018
        8.8
        Excellent
        robert from United Kingdom
        Couple
        Superior
        Stayed 1 night in January 2018
        Excellent”
        Huge property beautiful views and a good kitchen ... Windows need cleaning ! .. RW
        Reviewed February 01, 2018
        8.8
        Excellent
        Willy from Malaysia
        Family with young children
        Deluxe
        Stayed 4 nights in December 2017
        Great view from the balcony”
        Pro : Quiet, peaceful,, nature, good breakfast, great place for retreat. Con : Need transport to get here. no shops around the resort.
        Reviewed December 28, 2017
        7.2
        Very good
        Gregory from United States
        Couple
        Deluxe
        Stayed 4 nights in June 2017
        Very good”
        Unfortunately, the room I was given upon check-in was not the room type I reserved on Agoda. I did not discover this mistake until the third night of my four night stay. After making a complaint I was finally given the room type I reserved on my final night. The Resort claimed that Agoda was at fault for not properly advertising the Resorts rooms. The hotel is in definite need of maintenance and care of its rooms. Regarding the room in which I originally stayed, the doors on the small closet/cabinet would not open. I pointed this out to the housekeeper and she told me that the maintenance man told her that it 'could not be fixed'. The refrigerator barely kept items cold and the knob to adjust the temperature was missing. I reported this to the front desk on Saturday morning and was informed later that day that a repairman looked at it but didn't know what the problem was. The chains on the ceiling fan were shorter than they should have been. I had to stand on the bed to change the speed of the fan or turn off the light. Upon returning to the room on the second day of my stay, I found that the room hadn't been made up. The housekeeper said that we didn't put out the card on the door. In all my life, that had never happened to me. Housekeepers have assigned rooms and they 'should' attempt to clean them all unless there is a guest in the room and the guest informs them that they don't want the room cleaned. The breakfast had the same limited menu every day. I was appalled that I had to pay for a cup of espresso. The instant coffee was terrible in the pot on the warmer. The internet was anything but 'high speed' and none of the 'satellite' channels were working during my stay. The only thing that I found to be exceptional was the fitness room. On the plus side, the rooms were kept very clean. The staff is very friendly but are confronted with a situation where the Resort owner is not making necessary investments to improve room conditions and the breakfast
        Reviewed June 30, 2017
        10.0
        Exceptional
        Benjamart from Thailand
        Family with young children
        Standard
        Stayed 2 nights in June 2017
        Excellent - probably the best resort my family and I have ever been to”
        Very tastefully designed and furnished teak-wood resort in beautiful surroundings. Rooms have everything you could possibly need (TV, fridge, kettle, hair-drier, slippers, etc.) and the views are fantastic. The swimming pool was a big hit with the whole family, and our 4-year-old son loved 'Beak' - a hornbill that descends on the hotel each morning. There is lovely walking on the grounds, and staff are very warm, welcoming, and helpful. The food is both tasty and plentiful. This is probably the best resort my family and I have ever been to. Many thanks to everyone at Phu Pha Nam Resort & Spa for making our stay so enjoyable.
        Reviewed June 04, 2017
        7.2
        Very good
        Andreas from United Kingdom
        Couple
        Standard
        Stayed 1 night in June 2016
        Nice location”
        Location is nice. Lush with nice views and nature. Good value but he hotel is showing signs of wear and tear and neglect at worst i.e the swimming pool. Shame because this would once have been an amazing hotel
        Reviewed March 10, 2017
        4.8
        SIVANA from Malaysia
        Family with teens
        Superior
        Stayed 3 nights in December 2016
        TOTALLY DISAPPOINTED!!! ”
        I stayed at the resort bcz of a retreat which turned out to be disastrous!! I am a stroke patient and I went to have my treatment. I booked this resort bcz they have swimming pool, spa, and gym under one roof. Spa : unable to use them but instead called in a foot masseur into the room. It turned out to be like a student or even worse. Swimming pool : it is dirty during our stay. Full of leaves and dirt. Spa, gym, swimming pool located in a place where people like me find it sooooo hard to climb up and down the 'stairs' and this is not shown in the pictures. Customer service : its pretty good. The breakfast manager took care of me really well. I won't stay here at all just on the basis of the facilities provided and its very verrrrrryyy expensive for the night we stayed.
        Reviewed December 31, 2016
        8.4
        Excellent
        Andre from Netherlands
        Family with young children
        Deluxe
        Stayed 2 nights in November 2016
        Nice resort with great view.”
        We stayed 2 night with our family in 2 de luxe rooms. These rooms were big enough and had a great view. From the restaurant the view is great. The restaurant food is good. Breakfast is minimal. The staff is very frindly and helpfull. The resort located in between the hills with great views. There is a large enough swimmingpool which needs to be cleaned better.
        Reviewed November 16, 2016
        4.0
        Guido from Germany
        Couple
        Deluxe
        Stayed 1 night in January 2016
        Old and not welll refurbished”
        Nice surroundings, big bird cage,
        This place must have been stunning very long time ago - now its glory has faded: There is no great view anymore because its ingrown now by trees and aircon in room was noisy and not cooling. Food was not tasty ans restaurant closed at 8.30pm already on a friday night. There are for sure better place tonstay in Loie
        Reviewed January 27, 2016
        9.0
        Exceptional
        MR from United Kingdom
        Couple
        Deluxe
        Stayed 2 nights in January 2016
        Really Different , Rocked my Boat .”
        Fabulous Room ,Great Location Superb Staff .
        Enjoyed every minute of it , quite peaceful , this resort is built completely of Teak , great location to visit all the sites of LOEI , the staff where fantastic and the resort manager is a real character , made us feel home away from home , a very special guy . The resort is original , great pool , great massage , great food , great rooms , I stayed 3 days longer than I initially booked. It's really an oasis of a resort away from the madness of every day life , I highly recommend a visit.
        Reviewed January 07, 2016
        9.3
        Exceptional
        Cheya from Thailand
        Family with young children
        Standard
        Stayed 1 night in December 2015
        Breathtaking view with excellent service ”
        Stunning Location, tasty and excellent service.
        We had a wonderful time staying at this place. Amazing view look out to the mountain from the dining area. Good breakfast, great value for the money. My family really enjoyed the well kept garden as well as a free tour around the resorts such as Orchid garden, orange farm, and so on. The rooms are nice and good space with the stunning view. Manager and staffs are very lovely and helpful. We love everything about this place and highly recommended for anyone. You will have a wonderful time. One thing they can improve is the shower in the bathroom which is not powerful enough. We definitely are coming back soon.
        Reviewed December 23, 2015
        9.0
        Exceptional
        owen from Thailand
        Couple
        Standard
        Stayed 1 night in December 2015
        Hill top sanctuary”
        Peace, quiet and lovely views
        Long drive to resort from Loei, 38K on twisty mountain road - best to arrive in the daylight. When you arrive it is worth the journey. Fantastic hilltop location. Large location - 1300 Ri includes orange orchard and orchid farm. So peaceful and the view from rooms copensates for old world amenities. Resort is built from golden teak. Staff are very friendly and although country are eager to please. A tour of the location was a free bonus and worth the look. I would go back tomorrow :)
        Reviewed December 12, 2015
        9.0
        Exceptional
        John from United States
        Solo traveler
        Superior
        Stayed 2 nights in November 2015
        Rustic Resort In The North”
        Location, Staff, Views
        Phuphanam Resort is nestled amongst the gently rolling hills of the Phu Rua district in Thailand's northern province of Loei. It is about an hours drive from the Loei airport. There are about 75 rooms between the three low-rise buildings - the original stone and wooden structure and two later modern additions. The resort is situated on an expansive forested property, which also contains working orange tree orchards, a large orchid flower nursery, and some Thai farm animals. There is also a large bird aviary, which has some parrots, peacocks, and a pair of rare Great Hornbills. There is a large unheated pool, indoor and outdoor massage facilities, and a gym. These areas are clean and in good repair. The restaurant serves mainly Thai food, along with some basic western entrees. The staff are very friendly and helpful. The main activities in the area include visiting the national parks in the area, as well as touring some of the cultural villages of the hill people who populate the area. The Loei area has extensive flower and fruit cultivation and depending on the time of year, everything from strawberries to avocados to macadamia nuts may be available. One of Thailand's largest wineries, Chateau de Loei, is located nearby. I would describe the resort as a rustic country lodge, especially the main building, with its teekwood floors, stone walls, and wooden rafters. I would definitely recommend a room in this building. They are comfortable and spacious but don't expect allot of luxury as you're in the country. There are warm water showers for example, but not at the sinks. The main reason to stay here is to relax and catch up on some reading or take in the local nature hikes. There is free WiFi throughout.
        Reviewed November 27, 2015
        12345
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