Platinum City Serviced Apartments
Agoda Homes
Newly built
2018

Platinum City Serviced Apartments

327 La Trobe Street ( call intercom 304 ), Melbourne CBD, Melbourne, Australia, 3000
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One Bedroom Apartment Platinum City Serviced Apartments
One Bedroom Apartment
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    Lobby Platinum City Serviced Apartments
     Platinum City Serviced Apartments
    Facilities Platinum City Serviced Apartments
    One Bedroom Apartment Platinum City Serviced Apartments
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    Exterior view Platinum City Serviced Apartments

    Guest reviews

    8.3
    Excellent
    /10
    (520 reviews)See what guests said
    8.3
    Excellent cleanliness
    Recommended by 84% of guests

    Property highlights

    • 450 meters to public transportation

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Last booked 9 hours ago
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Outlet Shopping Tours110 m
  • Coops Shot Tower170 m
  • Shot Tower Museum190 m
  • Melbourne Central210 m
  • CrossCulture Church210 m
  • Former Records Office230 m
  • St. Francis Church240 m
  • R.M. Williams270 m
  • Pudgy Panda290 m
  • Sweeney Luggage Centre290 m
  • Value for money8.3
    Distance to city center0km
    Location rating9.0
    Nearest airportEssendon Airport (MEB)
    Distance to airport10.8 km
    Select your room
    Superior 1-Bedroom Apartment
    Superior 1-Bedroom Apartment
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Superior Apartment
    2 Bedroom Superior Apartment
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 queen bed & 2 single beds
    Enter dates to see prices
    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Two Bedroom Family
    Two Bedroom Family
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
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    More about Platinum City Serviced Apartments

    More about Platinum City Serviced Apartments

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Australian cuisine
    Australian cuisine
    Food Inc Cafe
    70 m Australian
    Sister Bella
    270 m Australian
    Phancy Cafe
    280 m Australian, Cafe
    Asian cuisine
    Asian cuisine
    ChangGo
    130 m Asian, Barbecue, Korean
    Chilli Padi - Melbourne Central
    130 m Asian, Chinese, Fusion
    Thai Culinary
    190 m Asian, Thai
    Gluten Free
    Gluten Free
    +39 Pizzeria
    340 m Gluten Free, Italian, Pizza
    Movida Aqui
    500 m Gluten Free, Mediterranean, Spanish
    San Paolo Solarino
    600 m Gluten Free, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Guests are required to dial 304 on the intercom to contact the reception when arriving at the entrance.

    Real reviews from real guests

    Agoda Reviews (520)Booking.com Reviews (1103)
    8.3
    /
    10
    Cleanliness8.3
    Facilities7.8
    Location9.0
    Service8.0
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (520)
    All room types

    Show reviews that mention 

    Showing 229 verified guest comments
    12345
    10.0
    Exceptional
    rudy from Indonesia
    Family with teens
    Superior 1-Bedroom Apartment
    Stayed 2 nights in February 2019
    5 star rated room and staff hospitality”
    The staff is very friendly and very helpful. This apartment has a very good view and the rooms and facilities are very clean. My wife really had a wonderful experience to stay at this hotel and will definitely return to this beautiful modern apartment.
    Reviewed February 13, 2019
    Hi Rudy, Thank you so much for your kind review! We are so glad you enjoyed your stay with us! Hope see you next time and have a wonderful day! Regards, Jia
    Responded February 14, 2019
    Platinum City Serviced Apartments
    9.6
    Exceptional
    Foong from Australia
    Family with young children
    Two Bedroom Family
    Stayed 5 nights in January 2019
    Great unit on La Trobe St!”
    Central to tram stops, train stations and walking distances to many tourist attractions like QV Markets, State Library, Melbourne Central, Mel Gaol etc. Loved the apartment, amenities in the apartment is great for our 7 nights with kitchen and washing machine. Very clean and comfortable. Good security access. Loved it!
    Reviewed January 20, 2019
    Dear Foong, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
    Responded January 21, 2019
    Platinum City Serviced Apartments
    10.0
    Exceptional
    Foong from Australia
    Family with young children
    Two Bedroom Family
    Stayed 2 nights in January 2019
    Great gem!”
    We liked the two bedroom unit. Unit was very comfortable for 4 and clean. Glad it was air conditioned as we had very warm nights but the aircon was only in living area. Kitchen was equipped for our short stay and washing machine is a plus. There wasn’t a dryer but they had a drying rack. We had no problems communicating with management for expected time of arrrival and key pick up. Cleaners helped replenished the necessities and cleared rubbish daily which was helpful. Happy to have stayed here. Location is awesome!
    Reviewed January 17, 2019
    Dear Foong, Thank you for stayed with us and your kind comment, we actually do have dryer in our office to provide free drying service if guest ask for. We hope to meet you again in the future! Kind Regards Yolanda
    Responded January 21, 2019
    Platinum City Serviced Apartments
    10.0
    Exceptional
    Zhiting from Singapore
    Group
    One Bedroom Apartment
    Stayed 6 nights in November 2018
    Great location, clean rooms”
    The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.
    Reviewed November 21, 2018
    Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia
    Responded November 25, 2018
    Platinum City Serviced Apartments
    9.6
    Exceptional
    OOI from Malaysia
    Group
    2 Bedroom Superior Apartment
    Stayed 3 nights in October 2018
    Great Location !!! Clean and great stay in Melbourne ”
    Superb location !! Where walking distance to state library of Victoria, in the free tram zone. And also walking distance to bourke street and Elizabeth street where you can find coles, Chemist warehouse, and Priceline pharmacy here and a lot more. Also equipped with facilities such as washing machine , oven, refrigerator, will be good if have dryers. Staff on time perform the housekeeping , where replenishing of shower gel and etc and good. Overall , highly recommended !!
    Reviewed October 27, 2018
    Dear OOI, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
    Responded October 31, 2018
    Platinum City Serviced Apartments
    10.0
    Exceptional
    Ke from Malaysia
    Group
    Two Bedroom Apartment
    Stayed 1 night in September 2018
    Recommend to everyone”
    I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.
    Reviewed September 12, 2018
    Dear Ke, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
    Responded September 13, 2018
    Platinum City Serviced Apartments
    10.0
    Exceptional
    Anna from Malaysia
    Group
    2 Bedroom Superior Apartment
    Stayed 4 nights in August 2018
    Excellent place to stay”
    We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!
    Reviewed August 31, 2018
    Dear Anna, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
    Responded September 03, 2018
    Platinum City Serviced Apartments
    8.0
    Excellent
    Lam from Malaysia
    Group
    Two Bedroom Apartment
    Stayed 6 nights in August 2018
    Centrally Located, Nice City View!”
    I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.
    Reviewed August 30, 2018
    Hi Lam, Thank you for your detailed review! We are just serviced apartment and running for several units, there are other residents staying in this building. We cannot set any our own company sign outside the building. We will send text message and e-mail to arrival guests one day before, to inform them how to find us and contact us. But if the guests provide invalid contact details in Australia, we just can't access to them. Thank you for your understanding. Hope see next time and have a wonderful night! Regards, Jia
    Responded August 31, 2018
    Platinum City Serviced Apartments
    8.0
    Excellent
    Gregory from Australia
    Couple
    One Bedroom Apartment
    Stayed 2 nights in January 2019
    Very good”
    Helpful staff, assisted with request by us at beginning and end of our stay, look forward to our next stay here. Apartments security was excellent. apartment was good, clean and had good views. Location was good easy for us to access public transport.
    Reviewed January 08, 2019
    Dear Gregory, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
    Responded January 09, 2019
    Platinum City Serviced Apartments
    6.0
    Siu from Hong Kong
    Business traveler
    Superior 1-Bedroom Apartment
    Stayed 5 nights in December 2018
    Horrible experience ”
    We stayed at this apartment for 5 nights. Everything is ok except cleanliness should be improved. The most horrible thing occurred at our last day. All lifts are out of order and we need to carry our heavy luggages climbing down from 37th floor to ground floor. We tried to contact the management office, however nobody receive the call. Unacceptable!!!
    Reviewed December 11, 2018
    Hi Siu, Sorry about the lift emergency! We reported the lift problem one night before this happened. But the building manager and lift technicians were not coming and organizing the next morning as they promised. All of our staff were climbing upstairs in that morning, up and down to help other guests to move bags from the top levels for several times. Sorry for missing your call, we didn't have enough staff on that Saturday to handle this situation. We apologize about all these again! Wish you a wonderful day and Merry Christmas! Regards, Jia
    Responded December 14, 2018
    Platinum City Serviced Apartments
    8.0
    Excellent
    Fifi from Australia
    Solo traveler
    Superior 1-Bedroom Apartment
    Stayed 1 night in December 2018
    Value for money”
    Good location, next block to Melbourne Central so easy to find food. The down side was the shower, becareful not to have it on full stream as it will flood to the rest of the bathroom. It was raining at night and I can see a small puddle near the window. Nice touch with the coffee machine but a small carton of milk should be provided. Other than that I think i'll go back with my family.
    Reviewed December 03, 2018
    Dear Fifi, apologize for the inconvenience caused to you. We do provide milk in the fridge, If you need more coffee pods or milk, you can tell us so that our housekeeping team will take it up to you. Thank you for you comment we will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda
    Responded December 05, 2018
    Platinum City Serviced Apartments
    9.6
    Exceptional
    Andrea from Australia
    Group
    Two Bedroom Apartment
    Stayed 3 nights in November 2018
    Great location and value for money”
    We were on the 37th floor, great views. Apartment was in a handy location, it was clean and comfortable. We thoroughly enjoyed our stay. The only suggestion would be to have more kitchen utensils e.g. tongs, egg lifter etc.
    Reviewed November 28, 2018
    Hi Andrea, Thank you so much for your review! And we will consider your suggestion about increasing some kitchen utensils! Hope see you next time and have a wonderful weekend! Regards, Jia
    Responded November 29, 2018
    Platinum City Serviced Apartments
    8.4
    Excellent
    Judy from Philippines
    Business traveler
    Superior 1-Bedroom Apartment
    Stayed 3 nights in August 2018
    Excellent”
    The room was great and value for money considering the apartment's great location. Clean and spacious rooms equipped with all the things expected in an apartment (kitchen and laundry areas included). I just have a few negatives: 1. Staff did very light housekeeping only, not as expected. For longterm stay, this is okay. But for short time travelers, it is a must to have good housekeeping because time is not enough to still care about cleaning the room. During my stay, I noticed that the toilet was not cleaned and my bed was not fixed. 2. The system for check out wws complicated. The check out instruction was to leave the key in the room. However, I found out that I needed the key to go to the third floor to leave my luggage. By chance, I met a couple having the same issue and fortunately we met a crew who helped us proceed.
    Reviewed August 09, 2018
    Hi Judy, Thank you for your responsible review! And we are very glad you like our location and equipment. For the negatives you mentioned, first, we are only serviced apartment, we only provide slight room service including emptying bins, changing towels and add consumptives. And we provide whole apartment cleaning every 5 days stay, for guests staying more than 5 days. And it's our fault that we didn't let you and the other couples know in advance for our check out procedure. If you need store the bags, you can just leave the keys and the bags inside the room. We will collect your bags to our office at level 3 by ourselves. Sorry for all the inconvenience caused to you. Hope see you next time and have a nice Friday! Regards, Jia
    Responded August 17, 2018
    Platinum City Serviced Apartments
    8.4
    Excellent
    JOHAN from Indonesia
    Family with young children
    2 Bedroom Superior Apartment
    Stayed 10 nights in July 2018
    Very strategic and comfort apartment @ CBD”
    Located at free tram zone on La Trobe street, make you very easy to move to others train station. Walking distance to lots of eateries, restaurants and cafe. Equipped with everything you need for short stay, from microwave, kitchen and sofa. Lift with dedicated floor access card to ensure security.
    Reviewed July 30, 2018
    Hi Johan, Thank you for your kind review, and we are glad you like our location and building security. Hope meet you next time in Melbourne city, and have a wonderful day! Regards, Jia
    Responded August 21, 2018
    Platinum City Serviced Apartments
    8.4
    Excellent
    Fredy from Indonesia
    Family with young children
    2 Bedroom Superior Apartment
    Stayed 4 nights in July 2018
    Great location, value for money”
    Great location, near train & bus station, and also many restaurant around the place. But the room was quite small for 2 adult with 1 children and no cleaning room service everyday. Overall: value for money.
    Reviewed July 25, 2018
    Hi Fredy, Thank you so much for your kind review! Hope see you next time in Melbourne! Regards, Jia
    Responded July 26, 2018
    Platinum City Serviced Apartments
    9.2
    Exceptional
    Linda from Australia
    Business traveler
    Superior 1-Bedroom Apartment
    Stayed 3 nights in June 2018
    Convenient location and good value”
    The apartment was great; well appointed, comfortable and spotlessly clean. The staff were lovely and very accommodating when I requested early checkin, and when I needed to store luggage. Thanks guys, you are tops.
    Reviewed June 29, 2018
    Hi Linda, Thank you so much for your highly recommended review! We are so glad to see you are happy with our apartment and services
    Responded June 29, 2018
    Platinum City Serviced Apartments
    9.2
    Exceptional
    Selfia from Indonesia
    Family with young children
    Two Bedroom Apartment
    Stayed 3 nights in June 2018
    Very strategic location and easy access”
    This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...
    Reviewed June 18, 2018
    Hi Salfia, Thank you for your kind review! We appreciate that! Hope see you again in the future and have a lovely day! Regards, Jia
    Responded June 19, 2018
    Platinum City Serviced Apartments
    10.0
    Exceptional
    WONG from Malaysia
    Couple
    Superior 1-Bedroom Apartment
    Stayed 5 nights in May 2018
    Great Stay”
    The apartment is at exceptional location, walking distance to Flinder St, Bourke St, Chinatown are all around 15 min. Our apartment is at 38th Floor, have a great city view. It's spacious for 2 of us, well equipped with small kitchen, dish washer, washing machine. We are strongly recommend this apartment.
    Reviewed June 06, 2018
    Hi Wong, Appreciate for your highly recommended review of our location and city view! We're so glad to see you enjoyed your stay with us! Hope see you next time in Melbourne City and have a beautiful day! Regards, Jia
    Responded June 07, 2018
    Platinum City Serviced Apartments
    8.8
    Excellent
    Siew from Malaysia
    Couple
    One Bedroom Apartment
    Stayed 4 nights in May 2018
    Strategic location”
    Apartment with strategic location which is very close to the free Tram station and most of the city tourist points including Queen Victoria market, National Library, Kings park, supermarkets etc. Unfortunately we have to walk across a few buildings for the parking place. Apartment is very small but somehow cozy. However, the design is a bit weird including the room structure and facing.
    Reviewed June 06, 2018
    Hi Siew, Thank you so much for your kind review about our location! And apologize for the inconvenience caused by parking. It's difficult and expensive to find a security parking in city. Hope you can understand that! Hope see you next time and have a good day! Regards, Jia
    Responded June 06, 2018
    Platinum City Serviced Apartments
    8.4
    Excellent
    Aik from Singapore
    Family with teens
    2 Bedroom Superior Apartment
    Stayed 2 nights in May 2018
    Convenient place near victoria market”
    Convenient and easy access to China town and victoria market. Clear instructions and upon check out ,we could store our luggage by leaving it in the rooms and they will bring down luggage just at the buzz at the entrance of the building later when we wanna pick up the luggage.
    Reviewed May 26, 2018
    12345
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    • Exceptional location
    • Emporium Melbourne
    • Flagstaff Railway Station is within 0.45 km