PLR Grand By Tommaso

Next to the APSRTC Central Bus Stand, Jayasam Road, Tata Nagar, Tirupati, India, 517501
PLR Grand By Tommaso
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Standard Room with Air Conditioning - Guestroom PLR Grand By Tommaso
Reception PLR Grand By Tommaso
Restaurant PLR Grand By Tommaso
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6.3
Good
/10
(584 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
Parking
FREE
  • Tirumala Temple10.29 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi

    Don't miss out!

    3 travelers have booked today.

    "Next to Bus stand, Location is good everything available in that location."
    Hari - 10 April 2018
    Good service
    6.6 rating for service
    Good cleanliness
    6.4 rating for cleanliness
    • 710 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Cheaper than 98% of all properties in Tirupati in the last 24 hoursCompared to 322 Tirupati properties at Agoda for various dates
    Value for money6.8
    Distance to city center0.5 Km
    Location rating8.2

    Rooms available at PLR Grand By Tommaso

    Executive Room
    Executive Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Room with Fan
    Standard Room with Fan
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Room with Air Conditioning
    Deluxe Room with Air Conditioning
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Standard Room with Air Conditioning
    Standard Room with Air Conditioning
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Suite Room
    Suite Room
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    DOUBLE ROOM AIR CONDITIONED
    DOUBLE ROOM AIR CONDITIONED
    ...
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      Deluxe Single
      Deluxe Single
      ...
        Enter dates to see prices
        DELUXE DOUBLE ROOM DOUBLE BED
        DELUXE DOUBLE ROOM DOUBLE BED
        ...
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          Suite
          Suite
          ...
            Enter dates to see prices
            Room Assigned on Arrival
            Room Assigned on Arrival
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at PLR Grand By Tommaso?

              Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to PLR Grand By Tommaso?

              PLR Grand By Tommaso is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of INR 700. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at PLR Grand By Tommaso also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, PLR Grand By Tommaso has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tirupati with private transportation, the hotel can arrange both taxis or car rental.

              What is the smoking policy at PLR Grand By Tommaso?

              PLR Grand By Tommaso does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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              What people love about PLR Grand By Tommaso

              • 8.0
                Very good

                "the hotel in itself is good."

                Amit

                |

                30 August 2018

              • 10.0
                Exceptional

                "Food is nice"

                muralee

                |

                04 January 2018

              • 9.2
                Exceptional

                "Good Hotel."

                AnilBabu

                |

                03 January 2019

              Property ranking|Compared to 322 Tirupati properties
              See all rankings
              Cheapest price score
              Location score
              8.2/10
              Value for money score
              6.8/10
              Service score
              6.6/10
              Better than
              98
              %
              of Tirupati properties
              Better than
              96
              %
              of Tirupati properties
              Better than
              95
              %
              of Tirupati properties
              Better than
              95
              %
              of Tirupati properties
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              More about PLR Grand By Tommaso

              More about PLR Grand By Tommaso

              3.6
              Review score

              "All the staff were humble and helpful."

              Nagaraj

              |

              26 November 2018

              Description

              Show less

              Most talked about facilities

              Breakfast
              11 mentions
              Food & Dining
              7 mentions
              Housekeeping
              4 mentions
              Internet
              2 mentions

              What they offer

              8.0
              Very good

              "Faculties and food are good."

              Kalyan

              |

              14 January 2019

              View all reviews
              Show less

              Food and dining

              Breakfast options

              Vegetarian

              Restaurants on site

              Dakshin
              Cuisine:Indian, Local
              Menu:A-la-carte
              Anjappar Chettinad
              Cuisine:Indian
              Menu:Buffet
              Gonguras
              Cuisine:Indian, Local
              Menu:Buffet

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

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              Announcements

              Show less

              Reviews of PLR Grand By Tommaso from real guests

              Overall rating
              6.3
              Good
              From 584 reviews
              Provided by verified guests of
              Agoda Reviews (153)Booking.com Reviews (431)
              Rating via Agoda6.8
              /
              10
              Cleanliness6.4
              Facilities6.2
              Location8.2
              Service6.6
              Value for money6.8
              High score for Tirupati
              Rating
              9+ Exceptional (12)
              8-9 Excellent (7)
              7-8 Very Good (14)
              6-7 Good (6)
              <6 Below Expectation (32)
              Time of the year
              Mar - May (9)
              Jun - Aug (13)
              Sep - Nov (25)
              Dec - Feb (24)
              All guests (153)
              All room types

              Show reviews that mention 

              Showing 71 verified guest comments
              1234
              3.2
              Madhuri from India
              Family with teens
              Standard Room with Fan
              Stayed 1 night in July 2019

              I have booked for extra mattress and it’s not provided”

              I request a refund for extra mattress as I haven’t used it. I tried contacting Agoda customer care and couldn’t get a reply.

              Reviewed July 23, 2019
              5.6
              Vineeth from India
              Group
              Standard Room with Fan
              Stayed 1 night in June 2019

              Very bad hotel”

              Service was really poor & management was a bit rude as well.. We requested to put extra bed almost 5 to 6 times and then it was put after 10 pm in the night.. It was no point for few hours honestly wen we paid for it for whole stay.. Really disappointed with the hotel and their pathetic useless service.. There was another group who was fighting with the staff at midnight.. So who ever is Managing this hotel, seriously it's very poor service.. You got to review once.. One Chinese looking guy acts too much and couple of ladies in front desk who were present on 29th June afternoon

              Reviewed July 01, 2019
              9.2
              Exceptional
              Mahender from India
              Couple
              Standard Room with Air Conditioning
              Stayed 1 night in February 2019

              Exceptional”

              Had Pleasant stay.Well maintained rooms.Staff was really cooperative. Food was very yummy.Great varities in buffet and specially a restaurant staff member Inderjeet was very helpful and had arranged everything well. Recommended for solo or family travellers.

              Reviewed March 02, 2019
              7.6
              Very good
              Venkatachalam from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in June 2019

              Very good”

              Located at center place. 24hrs room service available for food and beverages but rooms are not little clean and doors lock not working properly windows are dirty and not properly working. Restaurant is good and breakfast is pretty good with south Indian taste.

              Reviewed June 17, 2019
              7.2
              Very good
              RAVI
              Family with young children
              Standard Room with Air Conditioning
              Stayed 3 nights in June 2019

              Decent hotel but need to improve”

              It's an old hotel just near to APSRTC bus stand. Rooms are spacious and ACs performed well at 41°C+. In house restaurant is not up to the mark. The reception area, which should be the most pleasant place in any hotel industry, isn't AC, so you will be huffing and puffing in sweat as you check-in. The security at the gate who usually assist in parking & welcoming the guests was very lethargic. Poor guy, anyway I gave him a tip for nothing. Parking is limited. The worst part is walking to the hotel from the main road. All tourist buses, TTs are parked along and the drivers & cleaners relieve themselves openly. So had a tough time walking around with family. Although the room windows were shut tight, still there was lots of noice from bus stand throughout. My final call, I would say a big NO if I'm out with family again..

              Reviewed June 09, 2019
              6.4
              Good
              Magesh from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 1 night in April 2019

              Centrally located, but requires better maintenance”

              This hotel is located right next to the Tirupati bus stand and has got good parking place. The property is relatively older one and requires some maintenance, we could see that the wood work in the room about to fall off, one of the rooms AC not working properly. This could become a great place with some face-lifting and better maintenance.

              Reviewed May 06, 2019
              5.6
              Debdoot from India
              Group
              Standard Room with Air Conditioning
              Stayed 1 night in October 2018

              Modest Budget Hotel with Improvement Areas”

              Rooms/ barhelroomswere of decent size and clean. The bed linen / mattress covers looked old and unclean. The towels were particularly unsatisfactory. Also bathroom toiletries pack has been reduced drastically. Room Service was ok. The food in restaurant was average.

              Reviewed October 04, 2018
              2.4
              Naman from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 1 night in June 2019

              Bad experience ”

              Initially gave wrong room, AC cover were falling, not a clean room, lift was not working, service was slow and many more.

              Reviewed June 30, 2019
              4.4
              Arjun
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in March 2019

              Old and Unhygienic”

              Its very old hotel with no proper maintenance , old bed sheet, smelly old blankets with holes, broken furniture, old TV and ambiance of room is like vintage room I will not recommend any couple and family to opt this hotel in future

              Reviewed March 13, 2019
              8.4
              Excellent
              Ramachandran from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in May 2019

              No comments”

              It ok for stay

              Reviewed May 10, 2019
              6.4
              Good
              perumal from Malaysia
              Group
              Standard Room with Air Conditioning
              Stayed 1 night in February 2019

              Good location.Good deal for money.Room for improvement.”

              Good restaurent.Good food.Tea was very nice

              Reviewed March 04, 2019
              10.0
              Exceptional
              Shekar from India
              Family with teens
              Standard Room with Air Conditioning
              Stayed 1 night in April 2018

              Very good location, nearer to Bus stand, Railway Station good vegetarian restaurants etc”

              If the check-in check-out is made 24 hours, it will be convenient.for most inmates, since no one knows the time taken for dharshan in Tirumala. Most trains are in the late evenings and nights, and most inmates reach TIRUPATHI by road/train in the noon/evening and donor want to pay the second day rent.

              Reviewed April 18, 2018
              4.0
              VINAYAK from Singapore
              Family with young children
              Standard Room with Fan
              Stayed 3 nights in January 2019

              Don’t expect anything it’s a great hotel..!! Lol”

              I paid close to 10k inr for 2 rooms with fan (no ac) and extra mattress (not extra bed) sheets had some stains in room & no water heater in the shower.. spacious room but tv doesn’t work and so does the phone in one of the rooms.. hotel is definitely Not organised.. staff will get u buckets of hot water for shower.. some of the receptionist have communication error.. good part is the restaurant staffs especially Inderjit was very informative.. 1 of the lady with smile/service & another South Indian waiters was attentive rest all are trippin lol.. location is next to bus stand

              Reviewed January 15, 2019
              5.6
              Raghuram from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 4 nights in December 2018

              House keeping service failure”

              This hotel is in good location with decent amenities but housekeeping staff attitude was not good and also sheets, pillows and towels are not clean and does not look hygiene . On site Dakshin restaurant breakfast is real good but prices on menu is real high for quality and quantity of food. Hope hotel improves. All the best

              Reviewed December 26, 2018
              4.8
              Arun from Singapore
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in December 2018

              good location...so so facilities”

              reception staff need proper training..a smile on their face to welcome customers either for checkin/inquiry/checkout will be hard to find...room is ok...bed sheets,towels have stains...buffet breakfast is good...found nothing pleasing during my stay to think about this hotel for future needs....

              Reviewed December 25, 2018
              4.8
              Manoj from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in December 2018

              Not worth the money”

              My darshan got delayed by 4 hrs and the hotel charged me Rs. 1000/- for that. I requested them to charge less but they did not relent. This hotel's check-in check-out time (12Pm to 12 Pm) is not traveler friendly especially when people come to Tirupati for darshan.

              Reviewed December 19, 2018
              3.6
              Nagaraj from India
              Business traveler
              Standard Room with Fan
              Stayed 1 night in November 2018

              Average hotel”

              Bad Location, Very dirty in front of the hotel, Inconvinient parking space, only 2 guys for room service due to which there was lot of delay, Complimentary breakfast was of average quality. All the staff were humble and helpful.

              Reviewed November 26, 2018
              5.2
              ASHWIN from India
              Solo traveler
              Standard Room with Fan
              Stayed 2 nights in November 2018

              Nothing Grand about it!!!!”

              Hotel claims to be a 3 * Hotel, however after staying in property, even -ve 3 * would be more. Room # 512 was allotted, having torned Bedsheets repaired with Stich work. Bathroom Marble had scales, as if it has not been used for Years. Bed had insects, and it was only after New sheets were put I could sleep. Bath mat was so dirty that your feet would become soiled after stepping on them. It seems agoda is just empaneling Hotels without Site Visit.

              Reviewed November 26, 2018
              2.0
              Manoj from India
              Family with young children
              Deluxe Room with Air Conditioning
              Stayed 1 night in November 2018

              Worst staff and worst hotel..”

              We checked in late at night and to get a 4 hour sleep for darshan.. I staff kept calling and knocking for all sort of stupid and silly reason.. dint even sleep for half hour peacefully... please do not book this hotel

              Reviewed November 05, 2018
              3.6
              Deepesh from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in October 2018

              Poor management, poor service, poor facilities kept on telling 10 minutes. ”

              No hand shower in toilet and no mug/paper. Service staff took half day to arrange for mug. Only visible areas inside room was clean and rest of it had dirt and fungus. Occasionally you get room service in the day and no one will get even water for you after 9pm. On their service phone they have one fix response - ' just 10 minutes' no matter how many times you call for same thing. I liked breakfast and food in this hotel's restaurant but all spoiled when I found a roasted fly in my last meal. Checkin time is 12pm but I have to wait in lobby for about 2.5 hours after arrival at 12:40ish and on confronting reception answer was 'just 10 minutes we are getting rooms cleaned' I wonder how this hotel is 3 star rated.

              Reviewed November 04, 2018
              1234

              Reviews of PLR Grand By Tommaso from real guests

              Overall rating
              6.3
              Good
              From 584 reviews
              Provided by verified guests of
              Agoda Reviews (153)Booking.com Reviews (431)
              Rating via Agoda6.8
              /
              10
              Cleanliness6.4
              Facilities6.2
              Location8.2
              Service6.6
              Value for money6.8
              High score for Tirupati
              Rating
              9+ Exceptional (12)
              8-9 Excellent (7)
              7-8 Very Good (14)
              6-7 Good (6)
              <6 Below Expectation (32)
              Time of the year
              Mar - May (9)
              Jun - Aug (13)
              Sep - Nov (25)
              Dec - Feb (24)
              All guests (153)
              All room types

              Show reviews that mention 

              Showing 71 verified guest comments
              1234
              3.2
              Madhuri from India
              Family with teens
              Standard Room with Fan
              Stayed 1 night in July 2019

              I have booked for extra mattress and it’s not provided”

              I request a refund for extra mattress as I haven’t used it. I tried contacting Agoda customer care and couldn’t get a reply.

              Reviewed July 23, 2019
              5.6
              Vineeth from India
              Group
              Standard Room with Fan
              Stayed 1 night in June 2019

              Very bad hotel”

              Service was really poor & management was a bit rude as well.. We requested to put extra bed almost 5 to 6 times and then it was put after 10 pm in the night.. It was no point for few hours honestly wen we paid for it for whole stay.. Really disappointed with the hotel and their pathetic useless service.. There was another group who was fighting with the staff at midnight.. So who ever is Managing this hotel, seriously it's very poor service.. You got to review once.. One Chinese looking guy acts too much and couple of ladies in front desk who were present on 29th June afternoon

              Reviewed July 01, 2019
              9.2
              Exceptional
              Mahender from India
              Couple
              Standard Room with Air Conditioning
              Stayed 1 night in February 2019

              Exceptional”

              Had Pleasant stay.Well maintained rooms.Staff was really cooperative. Food was very yummy.Great varities in buffet and specially a restaurant staff member Inderjeet was very helpful and had arranged everything well. Recommended for solo or family travellers.

              Reviewed March 02, 2019
              7.6
              Very good
              Venkatachalam from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in June 2019

              Very good”

              Located at center place. 24hrs room service available for food and beverages but rooms are not little clean and doors lock not working properly windows are dirty and not properly working. Restaurant is good and breakfast is pretty good with south Indian taste.

              Reviewed June 17, 2019
              7.2
              Very good
              RAVI
              Family with young children
              Standard Room with Air Conditioning
              Stayed 3 nights in June 2019

              Decent hotel but need to improve”

              It's an old hotel just near to APSRTC bus stand. Rooms are spacious and ACs performed well at 41°C+. In house restaurant is not up to the mark. The reception area, which should be the most pleasant place in any hotel industry, isn't AC, so you will be huffing and puffing in sweat as you check-in. The security at the gate who usually assist in parking & welcoming the guests was very lethargic. Poor guy, anyway I gave him a tip for nothing. Parking is limited. The worst part is walking to the hotel from the main road. All tourist buses, TTs are parked along and the drivers & cleaners relieve themselves openly. So had a tough time walking around with family. Although the room windows were shut tight, still there was lots of noice from bus stand throughout. My final call, I would say a big NO if I'm out with family again..

              Reviewed June 09, 2019
              6.4
              Good
              Magesh from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 1 night in April 2019

              Centrally located, but requires better maintenance”

              This hotel is located right next to the Tirupati bus stand and has got good parking place. The property is relatively older one and requires some maintenance, we could see that the wood work in the room about to fall off, one of the rooms AC not working properly. This could become a great place with some face-lifting and better maintenance.

              Reviewed May 06, 2019
              5.6
              Debdoot from India
              Group
              Standard Room with Air Conditioning
              Stayed 1 night in October 2018

              Modest Budget Hotel with Improvement Areas”

              Rooms/ barhelroomswere of decent size and clean. The bed linen / mattress covers looked old and unclean. The towels were particularly unsatisfactory. Also bathroom toiletries pack has been reduced drastically. Room Service was ok. The food in restaurant was average.

              Reviewed October 04, 2018
              2.4
              Naman from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 1 night in June 2019

              Bad experience ”

              Initially gave wrong room, AC cover were falling, not a clean room, lift was not working, service was slow and many more.

              Reviewed June 30, 2019
              4.4
              Arjun
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in March 2019

              Old and Unhygienic”

              Its very old hotel with no proper maintenance , old bed sheet, smelly old blankets with holes, broken furniture, old TV and ambiance of room is like vintage room I will not recommend any couple and family to opt this hotel in future

              Reviewed March 13, 2019
              8.4
              Excellent
              Ramachandran from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in May 2019

              No comments”

              It ok for stay

              Reviewed May 10, 2019
              6.4
              Good
              perumal from Malaysia
              Group
              Standard Room with Air Conditioning
              Stayed 1 night in February 2019

              Good location.Good deal for money.Room for improvement.”

              Good restaurent.Good food.Tea was very nice

              Reviewed March 04, 2019
              10.0
              Exceptional
              Shekar from India
              Family with teens
              Standard Room with Air Conditioning
              Stayed 1 night in April 2018

              Very good location, nearer to Bus stand, Railway Station good vegetarian restaurants etc”

              If the check-in check-out is made 24 hours, it will be convenient.for most inmates, since no one knows the time taken for dharshan in Tirumala. Most trains are in the late evenings and nights, and most inmates reach TIRUPATHI by road/train in the noon/evening and donor want to pay the second day rent.

              Reviewed April 18, 2018
              4.0
              VINAYAK from Singapore
              Family with young children
              Standard Room with Fan
              Stayed 3 nights in January 2019

              Don’t expect anything it’s a great hotel..!! Lol”

              I paid close to 10k inr for 2 rooms with fan (no ac) and extra mattress (not extra bed) sheets had some stains in room & no water heater in the shower.. spacious room but tv doesn’t work and so does the phone in one of the rooms.. hotel is definitely Not organised.. staff will get u buckets of hot water for shower.. some of the receptionist have communication error.. good part is the restaurant staffs especially Inderjit was very informative.. 1 of the lady with smile/service & another South Indian waiters was attentive rest all are trippin lol.. location is next to bus stand

              Reviewed January 15, 2019
              5.6
              Raghuram from India
              Family with young children
              Standard Room with Air Conditioning
              Stayed 4 nights in December 2018

              House keeping service failure”

              This hotel is in good location with decent amenities but housekeeping staff attitude was not good and also sheets, pillows and towels are not clean and does not look hygiene . On site Dakshin restaurant breakfast is real good but prices on menu is real high for quality and quantity of food. Hope hotel improves. All the best

              Reviewed December 26, 2018
              4.8
              Arun from Singapore
              Family with young children
              Standard Room with Air Conditioning
              Stayed 2 nights in December 2018

              good location...so so facilities”

              reception staff need proper training..a smile on their face to welcome customers either for checkin/inquiry/checkout will be hard to find...room is ok...bed sheets,towels have stains...buffet breakfast is good...found nothing pleasing during my stay to think about this hotel for future needs....

              Reviewed December 25, 2018
              4.8
              Manoj from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in December 2018

              Not worth the money”

              My darshan got delayed by 4 hrs and the hotel charged me Rs. 1000/- for that. I requested them to charge less but they did not relent. This hotel's check-in check-out time (12Pm to 12 Pm) is not traveler friendly especially when people come to Tirupati for darshan.

              Reviewed December 19, 2018
              3.6
              Nagaraj from India
              Business traveler
              Standard Room with Fan
              Stayed 1 night in November 2018

              Average hotel”

              Bad Location, Very dirty in front of the hotel, Inconvinient parking space, only 2 guys for room service due to which there was lot of delay, Complimentary breakfast was of average quality. All the staff were humble and helpful.

              Reviewed November 26, 2018
              5.2
              ASHWIN from India
              Solo traveler
              Standard Room with Fan
              Stayed 2 nights in November 2018

              Nothing Grand about it!!!!”

              Hotel claims to be a 3 * Hotel, however after staying in property, even -ve 3 * would be more. Room # 512 was allotted, having torned Bedsheets repaired with Stich work. Bathroom Marble had scales, as if it has not been used for Years. Bed had insects, and it was only after New sheets were put I could sleep. Bath mat was so dirty that your feet would become soiled after stepping on them. It seems agoda is just empaneling Hotels without Site Visit.

              Reviewed November 26, 2018
              2.0
              Manoj from India
              Family with young children
              Deluxe Room with Air Conditioning
              Stayed 1 night in November 2018

              Worst staff and worst hotel..”

              We checked in late at night and to get a 4 hour sleep for darshan.. I staff kept calling and knocking for all sort of stupid and silly reason.. dint even sleep for half hour peacefully... please do not book this hotel

              Reviewed November 05, 2018
              3.6
              Deepesh from India
              Family with young children
              Standard Room with Fan
              Stayed 1 night in October 2018

              Poor management, poor service, poor facilities kept on telling 10 minutes. ”

              No hand shower in toilet and no mug/paper. Service staff took half day to arrange for mug. Only visible areas inside room was clean and rest of it had dirt and fungus. Occasionally you get room service in the day and no one will get even water for you after 9pm. On their service phone they have one fix response - ' just 10 minutes' no matter how many times you call for same thing. I liked breakfast and food in this hotel's restaurant but all spoiled when I found a roasted fly in my last meal. Checkin time is 12pm but I have to wait in lobby for about 2.5 hours after arrival at 12:40ish and on confronting reception answer was 'just 10 minutes we are getting rooms cleaned' I wonder how this hotel is 3 star rated.

              Reviewed November 04, 2018
              1234
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              PLR Grand By Tommaso
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              • Excellent location
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